Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
This role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role ensures service delivery excellence through effective vendor governance, forecasting, staffing optimization, and operational analytics.
The position drives the balance between customer experience, reliability, and cost to serve-ensuring that customers are supported 365/24/7 across voice, chat, and digital channels.
Accountabilities
Serve as the primary relationship owner for all third-party vendor partners supporting the contact center.
Establish and manage performance scorecards with clear SLAs, KPIs, and compliance standards aligned with regulatory requirements and internal expectations (ASA, FCR, CSAT, Quality, Safety, and Cost per Contact).
Lead structured governance routines (weekly operational reviews, monthly business reviews, quarterly performance reviews).
Ensure vendors adhere to company policies, data privacy, and customer protection protocols.
Partner with Procurement, IT, and Legal to manage vendor contracts, renewals, and performance incentives.
Identify improvement opportunities in call routing, digital deflection, automation, and agent enablement.
Support vendor onboarding, training readiness, and technology integration for new lines of business or storm response capacity.
Lead forecasting, capacity planning, and staffing models across internal and vendor sites to meet service level, regulatory, and cost targets.
Oversee scheduling, real-time management, and adherence to ensure consistent coverage and performance.
Collaborate with Operations, HR, and Finance to align headcount, shrinkage, and overtime budgets.
Use workforce data to anticipate demand impacts due to seasonality, rate cases, weather events, or system outages.
Maintain and enhance workforce systems (e.g., NICE IEX, Verint, Aspect) to improve forecast accuracy and intraday efficiency.
Provide visibility to daily, weekly, and monthly performance trends and take proactive steps to optimize staffing and service delivery.
Develop executive dashboards and insights to inform operational decisions and leadership storytelling.
Perform root cause analysis on SLA misses or cost variances and lead resolution action plans.
Drive Lean and continuous improvement principles across vendor and internal teams.
Monitor operational health indicators such as occupancy, utilization, and shrinkage to improve productivity and service reliability.
Partner with Quality Assurance and Training teams to ensure workforce readiness and skill alignment with evolving customer needs.
Education and Experience
Bachelor's degree in Business, Operations, or a related field (or equivalent experience).
5+years of experience in a large-scale utility or regulated industry contact center environment.
Proven experience managing outsourced vendor relationships and workforce operations.
Strong analytical and technical skills, including proficiency in Excel, Power BI/Tableau, and WFM platforms.
Understanding of contact center metrics and their impact on regulatory compliance, affordability, and reliability.
Excellent communication and negotiation skills with ability to influence cross-functionally.
Demonstrated success implementing governance frameworks and process standardization across multiple locations.
This position requires travel to locations in the United States and occassionally to the head office in Canada. A valid passport is required for international travel.
Preferred Attributes
Utility industry experience in electric, gas, or combination operations.
Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers.
Lean Six Sigma, PMP, or equivalent process improvement certification.
Passion for creating a unified culture across internal and vendor teams-“One Vision. One Team. One Voice.”
Strategic thinker with a hands-on approach to daily performance execution.
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
What We Offer
Company funded Pension program
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
$69k-104k yearly est. 1d ago
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Program Manager, Self-Service (Utility Customer Service)
Liberty 4.1
Litchfield Park, AZ job
Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
The Program Manager, Self-Service will plan and execute initiatives/projects that support established non-live customer service channels. This includes IVR systems, web and mobile applications, and emerging AI-powered platforms. Managing projects that drive measurable improvements in customer experience and adoption such as seamless customer experiences, reduced call volume, and digital adoption. A key objective of this role is to build performance frameworks that track and support improvement by designing experiences that are easy to use, available in real-time, and responsive to customer needs. This leader will coordinate efforts across teams to help maintain performance standards and support operational goals.
Accountabilities
Inspires excellence through strong communication of the company's vision and strategic targets to support a motivated and positive work culture. Support initiatives that enhance system reliability, scalability and integration across the customer journey.
Ensure all digital channels are intuitive, accessible, and aligned with customer preferences. Coordinates emergency response, ensuring all parties are trained on emergency policies and procedures. Continuously improve channel performance through customer feedback, usability testing, and analytics. Develops and enhances process documentation through regular review and as required from regulatory, state and or new project implementation requirements.
Use data to tell the story of customer interactions across channels, identifying opportunities for improvement and innovation. Monitor and report on key metrics such as containment rate, CSAT, and digital adoption. Collaborate with analytics teams to develop dashboards and insights that inform strategy.
Performs duties in compliance with laws, regulations, company policies and procedures. Adheres to Liberty security policies. Provides accurate information regarding Liberty services and guidelines. Coordinates emergency response, ensuring all parties are trained on emergency policies and procedures.
Education and Experience
Bachelor degree or equivalent professional experience
5+ years of direct experience
Ability to develop and manage project plans and procedure documentation.
Able to use AI and stay familiar with automation trends. Deep understanding of IVR systems, web and mobile platforms.
Knowledgeable with multiple systems and platforms to ensure seamless customer experiences.
This position requires periodic travel to locations in the United States and occasionally to other US locations and head office in Canada. A valid passport is required for international travel.
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
What We Offer
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
$25k-40k yearly est. 1d ago
Customs and Border Protection Officer - Experienced (GS9)
U.S. Customs and Border Protection 4.5
Phoenix, AZ job
Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States; and
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations -
Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary -
and Duty Location Recruitment Incentives
- and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-9 $61,111 - $124,443 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.
Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes:
Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.
Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.
Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.
The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S. Virgin Islands.
Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR
Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program - CBP Field Operations Academy - conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer.
You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
$61.1k-124.4k yearly 60d+ ago
Telecommunications Supply Spec
Arizona Department of Administration 4.3
Phoenix, AZ job
DEPARTMENT OF PUBLIC SAFETY
The Department of Public Safety's mission is to protect human life and property by enforcing state laws, deterring criminal activity, and providing vital support to the state of Arizona and its citizens.
Visit our website at *************
TELECOMMUNICATIONS SUPPLY SPECIALIST Location: Phoenix, Arizona Salary: $46,397.73 - $59,575.15
To apply, you must go to the DPS website. Click here and follow the instructions to submit your on-line application.
Job Summary:
The Arizona Department of Public Safety is seeking motivated individuals for our Telecommunications Supply Specialist position. Under general supervision, is responsible for planning, organizing, coordinating, and accounting for the inventory of telecommunications system parts, equipment, and supply purchases to ensure proper stocking levels for the Wireless Systems Bureau's repair and maintenance plan. Performs other duties as assigned. This is a competitive classification.
Minimum Qualifications:
Requires three (3) years of telecommunications systems and component-related experience, including the use of a computerized telecommunications parts inventory and maintenance tracking system. Must have and maintain a valid Arizona driver license.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
May be required to work and drive in inclement weather.
May be required to walk or stand for extended periods of time.
May be required to bend, stretch, stoop, reach, and climb.
May be exposed to hazardous chemicals.
May be required to lift and move heavy, bulky items, equipment, supplies, and materials weighing up to 85 pounds.
ADDITIONAL REQUIREMENTS:
May be required to travel to perform certain work functions.
Progression to the next pay level/step requires an overall performance rating of at least "Standard" in the last 12 months.
Pre-Employment Requirements:
Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. DPS supports a drug-free work environment through pre-employment drug testing.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.
• Accrued vacation pay and sick days
• 10 paid holidays per year
• Deferred compensation plan
• Top-ranked retirement plans
• Affordable medical, dental, vision, life, and short & long-term disability insurance plans
• Employee Assistance, Peer and Family Support Programs
• Bus Cards (Subsidized partially by the State)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling **************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
$46.4k-59.6k yearly 60d+ ago
Water Reclamation Operator I
Town of Marana, Az 3.5
Marana, AZ job
Marana is one of the fastest-growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its decisions based on a Strategic Plan that has five focus areas: Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services.
Marana's standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together. Our Cultural Values are: Dedicated Service, Respect, Teamwork and Engaged Innovation.
The Town of Marana is seeking a Water Reclamation Operator I to work in the Water Reclamation Division of the Water Department. This position operates and maintains the water reclamation treatment facility and collection system to meet ADEQ standards.
The Town offers a competitive benefits package. To learn more, please visit the Town of Marana Benefits page.
Expected Hiring Range: $22.30 - $27.32
Salary Range: $22.30 - $32.34
* Placement within the salary range is dependent on direct experience, internal equity and/or budget
* Normal work schedule: Sun-Wed 6:00am-4:30pm or Wed-Sat 6:00am-4:30pm.
Shifts rotate every six months. On Call Required.
* Perform daily process control and adjustments, sampling, monitor programs, and maintain equipment and instruments. After hours on call.
Specific Tasks include but are not limited to:
* Operate and maintain wastewater systems including servicing of pumps, motors, valves, generators, and equipment.
* Maintain pump stations and other conveyance system components.
* Perform sample collection, preparation, and laboratory testing for regulatory compliance and process control.
* Maintain records, perform data entry, and provide detailed reporting.
* Analyze and evaluate pump equipment, trouble-shoot malfunctions, and monitor water reclamation operations.
* Perform preventive maintenance and minor repairs of equipment and infrastructure.
* Perform facility grounds maintenance, including cleaning equipment and tanks.
* Perform general landscape maintenance tasks.
* High school diploma or equivalent plus six months of additional education and/or training
* One year of experience in operation and maintenance of water reclamation facilities, sewer system conveyance, or closely related field
* ADEQ Grade 1 Wastewater Treatment Plant Operator Certification (or obtain within 12 months of hire date)
* ADEQ Grade 1 Wastewater Collections System Operator Certification (or obtain within 12 months of hire date)
An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities to successfully perform essential functions may be considered.
Additional Requirements:
* Must possess a Valid Arizona Driver License
* Must pass a pre-employment physical, 50 pound lift test and respirator questionnaire
* Ability to pass both the Town of Marana background check and a motor vehicle records check
RECRUITMENT PROCESS
To be considered for this position, all applicants must complete the Town of Marana application form in its entirety online at ********************************************** Providing a resume is welcome; however, it will not substitute for completing all required sections of the application. Minimum qualifications will be reviewed and evaluated based solely on the information provided in the application. Incomplete applications or applications lacking the required details may result in disqualification from the hiring process.
Job posting will remain open until a sufficient number of applicants have met the minimum requirements. A first review date of applications will be conducted on 11/3/2025.
To be considered in the initial review, please submit your online application by 11:59 PM on 11/2/2025.
Applications submitted after this deadline may or may not be reviewed, depending on the needs and progress of the selection process.
APPLICATION STATUS UPDATES
All status updates regarding your application will be sent via email. Please ensure you provide a valid email address and regularly check your inbox, including your junk or spam folders, for important notifications throughout the hiring process.
TOWN OF MARANA CONTACT INFORMATION
11555 West Civic Center Drive
Marana, AZ 85653
****************
ph ************** / fx **************
QUESTIONS
Human Resources Staff Contact
Nikki Hemphill / ************ / **********************
For technical issues with the NEOGOV site, please contact Customer Support at **************.
The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.
$22.3-32.3 hourly 60d+ ago
Exceptional Student Services Regional Coordinator
Arizona Department of Education 4.3
Scottsdale, AZ job
Exceptional Student Services Regional Coordinator Type: Charter Job ID: 131967 County: East Maricopa Contact Information: BASIS Ed 7975 N Hayden Rd Scottsdale, AZ 85258 District Website Contact: Alexis Schlatter Phone: ************ Fax: District Email
Job Description:
BASIS Scottsdale seeking qualified candidates for an Exceptional Student Services Regional Coordinator!
Visit *********************************** to learn more about us!
This role requires a valid special education certification for consideration.
The role of the Regional Exceptional Student Services Coordinator is to oversee all aspects of the Special Education (SPED) program at a school site, including programs under IDEA, Section 504 and EL such as identifying the need for, planning, and executing all standardized and child specific testing for students suspected of or having a disability. Regional ESS Coordinators ensure that school special education practices are aligned with all pertinent regulations and laws, maintain open communication channels with all parties involved, and provide school-site training.
ESSENTIAL FUNCTIONS
* Comprehensively manage the special education process including child find activities, the evaluation and identification process, the plan creation process, the implementation and periodic review process under IDEA, EL and Section 504 for assigned region.
* Campus oversight to ensure specially designed instruction is consistent with individual student needs as articulated in the students' Individualized Education Program (IEP).
* Compliance review of evaluations, IEP, prior to securing documents in student system and permanent files.
* System administrator for IEP-Pro.
* Provide guidance and professional development to general education teachers on student accommodation implementation, IDEA, FAPE, Child Find obligations, the student referral process, etc.
* Provide guidance and professional development to special education teachers on a variety of special education/compliance topics.
* Responsible for transfer in process for any new student enrolling at a BASIS school.
* Responsible for initial evaluation and re-evaluation process.
* Ensure compliance with all State and Federal Special Education requirements.
* In collaboration with appropriate school leaders, schedule and facilitate all hearing and vision screenings for current ESS students.
* Collaborate with the school's testing coordinator to ensure appropriate accommodations are provided according to student IEP's, 504 plan or EL services, for district and state testing.
* Maintain appropriate communication with Head of School and Central Office.
* Supervise itinerant related service providers.
* Serves as private/out of district placement coordinator.
* Evaluate programming needs to make appropriate staffing allocations.
* Coordinating and ensuring full state and federal compliance with all aspects of programming (identification, review, dismissal) for students with disabilities per the IDEA and Section 504.
* Preparing and reporting accurate and timely data for internal and external regulatory purposes.
* Oversee ADE monitoring.
* Supporting general education teachers and collaborating with administrators to ensure the availability of a FAPE to eligible students.
* Responsible for accurate census reporting to ADE.
* Provide guidance to school leaders on contingent meetings (serve as legal education agent for the school as needed).
* Services as liaison between SPED and EL school personnel and school leaders.
* Support school based EL coordinator in meeting EL compliance.
* Support school based SPED/ESS Teachers and Coordinators in meeting compliance.
* Maintain regular, full, predictable attendance.
* ESS and EL trainings and staff coaching as needed.
* Other duties assigned.
POSITION QUALIFICATIONS
Required
* Education: Bachelor's degree from an accredited college or university in special education or related subject matter.
* Certifications and Credentials: Valid Identity Verified Prints (IVP) Fingerprint Clearance Card and/or satisfactory applicable state background check.
* Experience: 1+ year experience in a special education leadership role.
* Computer Skills: Microsoft Office Suite.
Preferred:
* Education: Master's degree in special education or related subject matter.
* Certification and Credentials: CPI or TACT-2, current special education certificate.
* Data entry-systems: e-IEP-Pro and/or PowerSchool student system.
SKILLS & ABILITIES
* Accountable- Take responsibility for own work, establish trust, and be receptive to feedback.
* Communication- Effectively convey information both verbally and in writing; communicate in a manner that is clear, complete, and concise.
* Conflict Resolution- Deescalate high emotion situations; find common ground between
conflicting viewpoints; demonstrate patience and flexibility.
* Cooperative- Seek out and engage in group participation to complete or improve work;
work effectively with others in a positive and productive manner.
* Detail Oriented- Pay attention to the minute details of a project or task.
* Efficient- Prioritize and execute day-to-day responsibilities to best meet business demands; maximize productivity and minimize wasted time.
* Judgment- Formulate a sound decision using the available information; effectively analyze data
to improve student achievement.
* Organized- Develop and maintain order while documenting, filing, and coordinating tasks.
* Relatable- Build and maintain genuine, positive, and professional relationships; be respectful and inclusive in decision making; work well with others regardless of level, background, or opinions.
Benefits and Salary:
* Salary for this position is competitive and dependent on education and experience
* BASIS Ed offers a comprehensive benefits package, including but not limited to:
* Employer paid medical and dental insurance
* Vision insurance
* PTO
* Ability to add dependents
* 401k with partial match that grows over time
* Employee Assistance Program
* Childcare Savings Opportunity (KinderCare tuition discount)
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. The following person has been designated to handle inquiries regarding BASIS' non-discrimination policies: Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC., 7975 N. Hayden Rd, Scottsdale, AZ 85258, **************.
* As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Charter Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.
Other:
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$23k-30k yearly est. 7d ago
Clinical Applications Coordinator
Tohono O'Odham Nation Healthcare 3.7
Sells, AZ job
PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center.
Serves as a specialist and integrator in the implementation, training, and ongoing support of multi-service clinical software applications for the TONHC hospital and satellite clinics; and supports the daily interface between the clinicians/medical staff and the electronic health record.
Scope of Work:
The position is located in the TON Health Center and works under the general supervision of the Supervisory Information Technician Specialist.
Essential Duties and Responsibilities:
(Depending on the area of assignment, the incumbent may not be required to perform some of the duties listed below):
Implements, trains, and supports multi-service software packages that automate the capture of clinical encounter information and its retrieval for TONHC.
Manage the site parameters' customization and address integration issues with other software packages. Periodically reviews site parameters within the EHR for accuracy and completeness.
Coordinate the implementation of new software products obtained by the facility.
Assists staff in the efficient use of new and current software.
Troubleshoots and offers resolutions on obstacles to patient care and the electronic health record.
Analyzes and evaluates processes related to information flow.
Provides training to clinical staff on current software applications and new features and ensures scheduling training for new users.
Emphasizes timeliness, accuracy, security, and the importance of usage of clinical software applications.
Maintain awareness and comprehensive understanding of all clinical software applications throughout TONHC Hospital and satellite clinics, including, but not limited to, Resource Patient Management System (RPMS), Electronic Health Record (EHR), and Bar Code Medication Administration (BCMA).
Creates a positive environment of reporting application and system deficiencies and suggestions for systems improvement and enhanced functionality.
Promote an awareness of the importance of data validity and data security.
Conducts routine check-ups with the department and discusses clinical issues related to the electronic health record and systems.
Work with various departments and their staff in refining and evaluating existing health-related software modules and programs.
Coordinates efforts to correct deficiencies and errors that occur in the electronic record.
Works with programmers in local software testing, identifying software problems, and requesting enhancements.
Logs all problems, referring to those requiring a higher technical support level to the appropriate person or team.
Uses initiative and resourcefulness in researching and implementing techniques and technologies to develop new and improved methods to cope with particular projects.
Ensures the confidentiality, security, and safety of patient records, per the provisions of the Privacy Act of 1974, Health Insurance Portability and Accountability Act (HIPAA) regulations, other applicable laws, and computer-related policies and procedures.
Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
Contributes to a team effort and accomplishes related results as required.
Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of the Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
Knowledge of patients' rights and confidentiality.
Knowledge of a broad range of patient care activities, working knowledge of the hospital environment, and how the different services and functions interact.
Knowledge of clinical applications in a health care setting.
Knowledge of software implementation projects.
Knowledge of applying IT concepts, principles, methods, and practices to manage and troubleshoot clinic application programs.
Knowledge of quality assurance and performance improvement concepts, principles, and operating principles.
Knowledge of clinical software applications, such as Electronic Health Record (EHR); and Resource Patient Management System (RPMS).
Skill in providing superior customer service to external and internal customers.
Skill in operating various word-processing, spreadsheets, and database software programs.
Skill in problem-solving and conflict resolution.
Ability to apply analytical skills and computer applications necessary to manipulate information from numerous and complex databases.
Ability to collect and analyze information and develop statistical analysis and reports or data.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to gather data, compile, and prepare reports.
Ability to maintain confidentiality.
Ability to work independently, plan, coordinate and implement projects, and complete projects on schedule.
Minimum Qualifications:
Bachelor's Degree in Health Care Management, Health Information Management, Computer Science, or related field.
Two years of experience in a health care setting with direct patient care (clinical, nursing, or allied health).
Two years of experience in clinical applications support in the healthcare industry.
Licenses, Certifications, Special Requirements:
Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record.
May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years).
If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
Based on the department's needs, incumbents may be to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.
$49k-66k yearly est. 60d+ ago
2894 Irrigation Systems Mechanic
Arizona Department of Education 4.3
Tucson, AZ job
2894 Irrigation Systems Mechanic Type: Public Job ID: 132058 County: Pima Contact Information: Amphitheater Public Schools 701 W. Wetmore Rd. Tucson, Arizona 85705 District Website Contact: Whitney Hernandez Phone: ************ Fax: ************
District Email
Job Description:
Level 8, $17.15 - $17.83 depending on experiance.
40 Hours/Week (1.0 FTE) Career, Fiscal Year
REQUIRED:
* High school diploma or GED
* More than two years of experience in irrigation system installation and maintenance
* Must have experience with and ability to read irrigation blueprints
* Possession of a valid Arizona driver's license
Other:
$62k-84k yearly est. 3d ago
Rehabilitation Services Coordinator
Pima County 3.5
Tucson, AZ job
SummaryDepartment - Detainee and Crisis SystemsJob Description
REVISED
OPEN UNTIL FILLED
Job Type: Classified
Salary Grade: 11
Pay Range
Hiring Range: $54,900 - $65,867 Annually
Pay Range: $54,900 - $76,835 Annually
Range Explanation:
Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
Pay Range is the entire compensation range for the position.
The Detainee and Crisis Systems Department is hiring a Rehabilitation Services Coordinator. In this position you will assists the Program Manager with planning, coordinating, and monitoring program activities. This position completes administrative and operational activities associated with highly-specialized programs within Detainee and Crisis Systems including court case tracking and contractor invoice processing. This role also acts as liaison to justice entities and outside agencies and may also act as a back- up to department administrative assistant when necessary.
The first review of applications will be on 01/02/2026
.
Essential Functions:
As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department's need and will be communicated to the applicant or incumbent by the supervisor.
Provides the Program Managers with administrative support to include work on special projects of varying scales;
Participates in the development of community re-entry plans, while addressing risk factors associated with recidivism;
Maintains a court case tracking system to include any jurisdiction that participants have active criminal cases;
Assists to develop compliance goals, objectives, policies, and procedures and establish short- and long-term compliance plans for the program;
Coordinates program activities and maintains effective working relationships with other County departments, public and private agencies, organizations, and groups;
Acts as program liaison for County support departments;
Any other duties may be assigned as they relate to the expansion of the program and its specialized program development;
Conduct intakes and assist in coordinating placements in community support programs;
Maintain communication as needed with external treatment teams and professionals;
Review and process program invoices as needed;
Manage and maintain inventory of participant items for program;
Create and maintain files for managers and participants within the program.
Minimum Qualifications:
High-school diploma or GED AND one (1) year of experience providing administrative support for a department or program.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
Experience supervising vulnerable individuals in supportive‑housing programs.
Experience providing case management to at risk populations.
Experience providing mentoring for participants on M.A.T. services.
Experience providing guidance to re-entry participants.
Experience providing substance programming in a housing setting.
Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.
Supplemental Information:
Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record.
Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
Physical/Sensory Requirements: Physical and sensory abilities will be determined by position.
Working Conditions: Working conditions will be determined by the position.
EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
$54.9k-76.8k yearly Auto-Apply 23d ago
Grades K-12 Speech Language Pathologist Assistant
Arizona Department of Education 4.3
Tempe, AZ job
Grades K-12 Speech Language Pathologist Assistant, Part Time Type: Charter Job ID: 131557 County: East Maricopa Contact Information: ASU Preparatory Academy 1130 E University Dr. #230 Tempe, Arizona 85044 District Website Contact: Kathy Piippo
Phone: ************
Fax:
District Email
:
Salary Range:
$25,000.00 - $29,750.00 USD annually.
As part of Arizona State University's charter to provide access and excellence, ASU Preparatory Academy (ASU Prep) shares this commitment by demonstrating all students can achieve at the highest levels, regardless of their background. To scale our current impact, ASU Prep is advancing a major expansion program taking fundamental responsibility for the communities we serve.
The Speech Language Pathologist Assistant (SLPA) works under the supervision of a Speech Language Pathologist (SLP) to provide therapy services to eligible students. The SLPA will collaborate with other school professionals to ensure that the student's needs are being met to able the student's peak performance in the classroom. Also, the SLPA will act as a point of contact for the student's guardians and be present and participate in Individual Education Plan (IEP) meetings.
QUALIFICATIONS:
* Associate's Degree with a Speech Language Pathology Assistant certificate required.
* Bachelor's Degree in speech pathology, speech-hearing science, speech and language disorders, or equivalent degree preferred.
* Two (2) years or more experience working with children in a therapy setting preferred.
* Arizona SLPA certification
* Valid Arizona DPS-Issued IVP Fingerprint Clearance Card.
* Spanish bilingual abilities, highly preferred but not required.
* Any equivalent combination of experience, training and/or education from which comparable knowledge, skills and abilities may be considered.
DUTIES AND RESPONSIBILITIES:
* Conduct speech and language screening without interpretation, using screening protocols specified by the supervising SLP.
* Provide direct treatment assistance, identified by the supervising speech-language pathologist by following written treatment plans, individualized education programs, individual support plans or protocols developed by the supervising speech-language pathologist.
* Document student progress toward meeting established objectives as stated in the individualized education program without interpreting the findings and report this information to the supervising speech-language pathologist.
* Assist the speech-language pathologist in collecting and tallying data for assessment purposes, without interpreting the data.
* Act as a second-language interpreter during assessments.
* Assist with informal documentation during an intervention session by collecting and tallying data as directed by the speech-language pathologist, preparing materials and assisting with other clerical duties as specified by the supervising speech-language pathologist.
* Schedule activities and prepare charts, records, graphs or other displays of data.
* Perform checks and maintenance of equipment.
* Attend meetings, ASU Prep activities and trainings.
* Sign and initial treatment notes for review and co-signature by the supervising speech-language pathologist
* Represent ASU Prep in a professional manner.
* Maintain open communication with students, parent, community and staff.
* Protect and maintain the confidentiality of students.
* Additional duties may be assigned as necessary.
KNOWLEDGE, SKILLS AND ABILITIES
* Knowledge of federal, state and local laws, codes, rules, regulations and statutes.
* Knowledge of ASU Prep's policies and procedures.
* Knowledge of speech therapy theories, models of practice, principals, and evidence-based practice, as well as their application.
* Knowledge of oral-motor skills and childhood development.
* Ability to work collaboratively under supervision.
* Demonstrated knowledge of instructional delivery techniques.
* Demonstrated proficiency in documentation/observation skills.
* Ability to maintain confidentiality.
* Excellent verbal and written communication skills.
* Demonstrated ability to work effectively with students, parents, community and staff.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand and talk or hear and sometimes walk and sit. The employee must use hands, arms and fingers to input data, handle, feel or reach. While performing the duties of this job, the employee may occasionally push or lift up to 15 lbs such as boxes, supplies, etc. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, and the ability to adjust focus, close vision, distance vision, color vision, peripheral vision and depth perception.
LOCATION:
Hybrid, 3 days on-site and 2 days remote
TRAVEL:
Occasional travel may be required for site visits, meetings, trainings and/or conferences. Locations may vary and may require overnight stays.
This job description is subject to change at any time.
Other:
What about learning drives us to do more than deliver the lesson? Maybe we're overachievers. Or maybe we just know what real impact looks like. Each one of us has seen passion win over fear, vision become relentless focus and belief in human potential make it all the way to the finish line.
Our mission is to design new models for educational success and raise academic achievement for all learners. Are you ready to find a career with a company whose mission, vision, and values align with yours? Can you see yourself fitting into this mission with us?
For more information please visit: ********************************
$25k-29.8k yearly 48d ago
LIFEGUARD
City of Surprise, Az 4.3
Surprise, AZ job
Incumbents support daily program operations, set up site and equipment, assist in scheduling and conducting activities, perform customer service, and compile simple reports. Incumbents are part-time temporary employees. Qualified Lifeguards who are assigned to Water Safety Instructor or Lead Lifeguard shifts will receive an additional 1.50 per hour for the hours spent working as a Water Safety Instructor or Lead Lifeguard.
EDUCATION and/or EXPERIENCE
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to qualify is having a current Starfish Aquatic Institute (SAI) and/or American Red Cross (ARC) and/or certification and a Competency Assessment Performance (CAP) folder. Must be at least 15 years of age.
3 months of experience as a lifeguard/swim instructor preferred. (This is required to work any Head Guard Shifts)
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have at the time of hire, and be able to maintain, the following: Starguard Elite (SGE) certification and/or American Red Cross (ARC) Lifeguard
Certification, and American Red Cross (ARC) CPR/AED and First aid Certification. All certifications must be current.
Current American Red Cross Water Safety Instructor or Starfish Swimming Instructor Certification preferred. (This certification is required to work any Water Safety Instructor Shifts)
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview and an assessment exercise
Successful candidates will receive a post-offer, pre-employment background screening to include:
* Criminal Background Screening
* Drug Screen
* Education & Experience Verification
* E-Verify
* Fingerprinting
To view the full job description, including work environment and physical demands, click HERE
The City of Surprise is an EEO/ADA reasonable accommodation employer.
$25k-30k yearly est. 11d ago
Ranger
Tohono O'Odham Nation 3.7
Sells, AZ job
Job Description
is located in Tohono O'odham Nation.
Under general supervision, seeks to resolve community problems by fostering open and continuous communication and cooperation between the communities and law enforcement. Enforces tribal laws and natural resource ordinance violations and investigates any crimes stemming from the Archaeological Resources Protection Act (ARPA).
The work is reviewed upon completion, to ensure compliance with general organization/department goals, policies and procedures. Major work activities are covered by procedures or guidelines permitting flexibility in selecting methods to utilize and procedures to follow, determination of work priorities, and the planning and coordination of projects.
Essential Duties and Responsibilities:
Assists Patrols by securing crime scenes, conducts traffic control at traffic accidents, conducts funeral escorts, provide assistance in locating missing/lost persons.
Assists with social events, conducts security checks of villages and communities, all areas of the border boundary of the Nation observes and reports any criminal activities, and accomplishes all other duties assigned.
Reports criminal activities concerning wildlife, domestic livestock and endangered plants to the immediate supervisor.
Responsible to investigate all Archaeological Resource Protection Act (ARPA) cases.
Patrols district(s) outline desert area's and/or assigned areas to assist in observing and reporting all criminal activities.
Maintains a close liaison with law enforcement personnel, i.e. tribal, county, state and federal, to provide cooperation and ensure communications on matters of interest.
Establishes working communications with local residents and businesses.
Assists in directing traffic and crowd control at public/social events and activities.
Assists during emergency preparedness situations and distributes information to the public to regarding disaster situations.
Encounters emergency situations such as domestic violence, DUI drivers in vehicles, intoxicated individuals, undocumented illegal aliens, vehicle collisions, fatalities, sick and/or injured individuals.
Observes, reports and apprehends persons entering the United States illegally to law enforcement.
Compiles statistics, maintains records, and prepares written reports of patrolled area activities.
Provides written or verbal status reports on district activities to the immediate supervisor, or Patrol Commander.
Participates in tracking and/or rescue activities with law enforcement officials.
Operates ATV-Road Vehicles and/or rides on horseback to assist with search and rescue.
Appears in court hearings to testify as prosecution's witness to criminal activities.
Meets with immediate supervisor for daily briefings and assignments.
Contributes to a team effort and performs other job related duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of the Tohono O'odham culture, customs, and traditions.
Knowledge of applicable tribal and federal laws, ordinances, regulations and requirements.
Knowledge of principles, practices, methods and techniques of criminal investigations.
Knowledge of tribal and federal judicial systems.
Knowledge of Tohono O'odham Nation's Police Department standard operational procedures.
Knowledge of report writing, grammar, and spelling.
Skill in providing superior customer service for both internal and external customers.
Skill in the use of personal computer applications, Word, Excel and Spillman.
Skill in preparing reports clearly and concisely.
Ability to operate two-way communications equipment.
Ability to perform outdoor work in varying field and weather conditions.
Ability to communicate efficiently and effectively both verbally and in writing in the exercise of the job responsibilities.
Ability to establish and maintain an effective and positive working relationship with other employees and the general public.
Ability to maintain privileged confidential information.
Ability to work independently and meet strict time lines.
Ability to work extended hours and various work schedules including nights, weekends, special events and holidays.
Ability to travel within the interior/exterior boundaries of the Tohono O'odham Nation.
Minimum Qualifications:
High School Diploma or General Education Diploma and two years' work experience in law enforcement, security, or as a Ranger Recruit CL I or II, or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position.
Licenses, Certifications, Special Requirements:
Must have completed the Tohono O'odham Nation Department Field Officer training program.
Must have completed the Incident Command System (ICS) training courses 100.LEB: Introduction to the Incident Command System for Law Enforcement and 700. a, Introduction to the National Incident Management (NIMS). Note, course number subject to change.
Must have completed a training course on the Archaeological Resources Protection Act (ARPA).
Must have completed a training course on Search and Rescue
Must have completed a training course on Tracking.
Must possess and maintain a valid driver's license (no DUIs or major traffic citations within the last three years).
Must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
Must not have any Felony convictions or convictions that would be considered a Felony in the State of Arizona.
(Note: Prior to determining suitability for hire the applicant must pass; a criminal background and fingerprint check; medical examination).
Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.
$25k-34k yearly est. 7d ago
Public Safety Dispatcher Lateral
City of Tolleson 3.4
Tolleson, AZ job
Job Classification Title: Public Safety Dispatcher
Working Title(s): Public Safety Dispatcher
Who we are
The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future.
Position Description
The City of Tolleson is seeking qualified individuals interested in joining our team as a Public Safety Dispatcher (Lateral). The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interviews callers and gathers details to determine needed resources; identifies and dispatches appropriate law enforcement and relays critical information using dispatch equipment; Processes and types complete and accurate caller information and disseminates it in both typewritten and verbal form; Monitors and maintains up-to-the-moment status of all emergency personnel; Receives and processes field requests from officers to run driver's licenses, registrations, warrant checks, and criminal histories. Runs queries for wanted persons, vehicles, and property; Maintains records and files; Enters warrants in internal and external systems; and, Performs related work as assigned.
Qualifications
High School Diploma or GED from an accredited institution and two (2) years of working in a Police and/or Emergency dispatch center. Prior law enforcement dispatching experience preferred. Arizona Criminal Justice Information System Terminal Operator Certification - ACJIS TOC within one (1) year of hire required. Valid Arizona driver's license upon hire.
Bilingual (Spanish) highly desired. Prior experience with heavy telephone or emergency dispatching experience preferred. Minimum 35 wpm net typing. Prior experience using word processing and PC applications required.
Note: This position requires rotation shift work, including nights, weekends and holidays.
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, standing, walking, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Working Conditions are in an office setting. Depending on assignment some travel may be required.
Job Information
Closing Date: Open until filled Hiring Salary: D.O.E. based on Full Time length of service.
Applications reviewed weekly, with first review December 29, 2025
Full Salary Range for Position: $26.60-$37.24 Hourly
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application.
Applicants may be rejected if not fully complete.
Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at ************.
EOE/M/F/D/V/SO
$26.6-37.2 hourly 34d ago
Clinical Applications Coordinator
Tohono O'Odham Nation Healthcare 3.7
Sells, AZ job
Job Description
PLEASE NOTE - This position may require temporarily relocation to other TONHC Facilities: Sells Hospital, Santa Rosa Health Center, San Simon Health Center, and San Xavier Health Center.
Serves as a specialist and integrator in the implementation, training, and ongoing support of multi-service clinical software applications for the TONHC hospital and satellite clinics; and supports the daily interface between the clinicians/medical staff and the electronic health record.
Scope of Work:
The position is located in the TON Health Center and works under the general supervision of the Supervisory Information Technician Specialist.
Essential Duties and Responsibilities:
(Depending on the area of assignment, the incumbent may not be required to perform some of the duties listed below):
Implements, trains, and supports multi-service software packages that automate the capture of clinical encounter information and its retrieval for TONHC.
Manage the site parameters' customization and address integration issues with other software packages. Periodically reviews site parameters within the EHR for accuracy and completeness.
Coordinate the implementation of new software products obtained by the facility.
Assists staff in the efficient use of new and current software.
Troubleshoots and offers resolutions on obstacles to patient care and the electronic health record.
Analyzes and evaluates processes related to information flow.
Provides training to clinical staff on current software applications and new features and ensures scheduling training for new users.
Emphasizes timeliness, accuracy, security, and the importance of usage of clinical software applications.
Maintain awareness and comprehensive understanding of all clinical software applications throughout TONHC Hospital and satellite clinics, including, but not limited to, Resource Patient Management System (RPMS), Electronic Health Record (EHR), and Bar Code Medication Administration (BCMA).
Creates a positive environment of reporting application and system deficiencies and suggestions for systems improvement and enhanced functionality.
Promote an awareness of the importance of data validity and data security.
Conducts routine check-ups with the department and discusses clinical issues related to the electronic health record and systems.
Work with various departments and their staff in refining and evaluating existing health-related software modules and programs.
Coordinates efforts to correct deficiencies and errors that occur in the electronic record.
Works with programmers in local software testing, identifying software problems, and requesting enhancements.
Logs all problems, referring to those requiring a higher technical support level to the appropriate person or team.
Uses initiative and resourcefulness in researching and implementing techniques and technologies to develop new and improved methods to cope with particular projects.
Ensures the confidentiality, security, and safety of patient records, per the provisions of the Privacy Act of 1974, Health Insurance Portability and Accountability Act (HIPAA) regulations, other applicable laws, and computer-related policies and procedures.
Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
Contributes to a team effort and accomplishes related results as required.
Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of the Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
Knowledge of patients' rights and confidentiality.
Knowledge of a broad range of patient care activities, working knowledge of the hospital environment, and how the different services and functions interact.
Knowledge of clinical applications in a health care setting.
Knowledge of software implementation projects.
Knowledge of applying IT concepts, principles, methods, and practices to manage and troubleshoot clinic application programs.
Knowledge of quality assurance and performance improvement concepts, principles, and operating principles.
Knowledge of clinical software applications, such as Electronic Health Record (EHR); and Resource Patient Management System (RPMS).
Skill in providing superior customer service to external and internal customers.
Skill in operating various word-processing, spreadsheets, and database software programs.
Skill in problem-solving and conflict resolution.
Ability to apply analytical skills and computer applications necessary to manipulate information from numerous and complex databases.
Ability to collect and analyze information and develop statistical analysis and reports or data.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
Ability to gather data, compile, and prepare reports.
Ability to maintain confidentiality.
Ability to work independently, plan, coordinate and implement projects, and complete projects on schedule.
Minimum Qualifications:
Bachelor's Degree in Health Care Management, Health Information Management, Computer Science, or related field.
Two years of experience in a health care setting with direct patient care (clinical, nursing, or allied health).
Two years of experience in clinical applications support in the healthcare industry.
Licenses, Certifications, Special Requirements:
Upon recommendation for hire, a criminal background and a National FBI fingerprint check are required to determine suitability for employment, including a 39-month driving record.
May require possessing and maintaining a valid driver's license (no DUIs or major traffic citations within the last three years).
If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham language and English as a condition of employment.
$49k-66k yearly est. 6d ago
Speech Language Pathologist/Assistant
Arizona Department of Education 4.3
Safford, AZ job
Speech Language Pathologist/Assistant Type: Public Job ID: 131385 County: Graham Contact Information: Safford Unified School District 734 W. 11th St. Safford, AZ 85546 District Website Contact: Renee Davis Phone: ************ Fax: **************
District Email
:
JOB TITLE: Speech Language Pathologist Assistant
REPORTS TO: Special Education Coordinator
JOB DESCRIPTION:
To treat individuals with communication disorders which interfere with the individual student's ability to derive full benefit from the District's educational program.
SPECIFIC DUTIES AND RESPONSIBILITIES:
1. Assists speech-language therapist in conducting client screenings or assessments of language, voice, fluency, and articulation.
2. Implements treatment plans or protocols as directed by speech-language therapists.
3. Collects and compiles data to document clients' performance or assess program quality.
4. Documents clients' progress toward meeting established treatment objectives.
5. Performs support duties such as preparing materials, keeping records, maintaining supplies, and scheduling activities.
6. Selects or prepares speech-language instructional materials.
7. Assists in the preparation of necessary paperwork for annual IEP, and also acting as a case manager.
8. Must hold a certificate Licensed by the State of Arizona Health Department as a Speech Language Assistant (SLP-A)
9. Performs other duties that may be assigned by the supervisor.
Other:
To be considered for this position, individuals should submit the following:
1. Application
2. Current Resume
3. Transcripts
4. Teaching Certificate
Apply online at ************************************ and upload a current resume and an unofficial copy of transcripts.
$38k-51k yearly est. 60d+ ago
United States Customs and Border Protection Officer
U.S. Customs and Border Protection 4.5
Phoenix, AZ job
Customs and Border Protection Officer (CBPO)
NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States.
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations -
Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary -
and Duty Location Recruitment Incentives
- and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 ) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102 will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-5 and GS-7 $40,332 - $109,952 per year
Locality pay varies by duty location.Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary. Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency. Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-5 grade level if you possess one of the following:
Experience:A minimum of three (3) years full-time general work experience that demonstrates the ability to meet and deal with people and the ability to learn and be able to apply a body of facts; OR
Education Substitution:A bachelor's degree or successful completion of a full four (4)-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education:A combination of successfully completed college education AND general work experience. This will be calculated using your resume and official or unofficial college transcripts submitted with your application.
You qualify for the GS-7 grade level if you possess one of the following:
Experience: A minimum of one (1) year of specialized full-time work experience equivalent to at least the next lower grade level that includes:
Performing physical inspections of people, documents or goods for criminal activity, fraud, and/or illegal operations.
Utilizing observational techniques, evaluating facts, and reviewing documentation while applying Federal, State, or local laws and regulations.
Making determinations in compliance with laws and regulations that may lead to arrests, seizure of property, fines, and/or penalties based on findings. OR for the GS-7 grade level:
Education Substitution:A bachelor's degree with Superior Academic Achievement based on (1) class standing, (2) grade-point average (3.0 or higher), or (3) honor society membership; OR one (1) full year of graduate-level education. This education must demonstrate the knowledge, skills, and abilities necessary to do the work: OR
Combination of Experience and Education:A combination of specialized work experience equivalent to the next lower grade level AND graduate level education from an accredited college or university. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-9 grade level. See the GS-9 Job Opportunity Announcement (JOAs) at USAJOBS, the federal government's official employment site to determine if you qualify.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training:You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program - CBP Field
Operations Academy - conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer. You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam. As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
$40.3k-110k yearly 60d+ ago
Public Safety Dispatcher
City of Tolleson 3.4
Tolleson, AZ job
Job Classification Title: Public Safety Dispatcher Working Title(s): Public Safety Dispatcher Who we are The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future.
The City of Tolleson is currently hiring and establishing an eligibility list for the Public Safety Dispatcher position.
Position Description
The City of Tolleson is seeking qualified individuals interested in joining our team as a Public Safety Dispatcher (Lateral). The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interviews callers and gathers details to determine needed resources; identifies and dispatches appropriate law enforcement and relays critical information using dispatch equipment; Processes and types complete and accurate caller information and disseminates it in both typewritten and verbal form; Monitors and maintains up-to-the-moment status of all emergency personnel; Receives and processes field requests from officers to run driver's licenses, registrations, warrant checks, and criminal histories. Runs queries for wanted persons, vehicles, and property; Maintains records and files; Enters warrants in internal and external systems; and, Performs related work as assigned.
Qualifications
High School Diploma or GED and two (2) years of working in a Police and/or Emergency dispatch center. Prior law enforcement dispatching experience preferred. Arizona Criminal Justice Information System Terminal Operator Certification - ACJIS TOC within one (1) year of hire required. Valid Arizona driver's license upon hire.
Bilingual (Spanish) highly desired. Prior experience with heavy telephone or emergency dispatching experience preferred. Minimum 35 wpm net typing. Prior experience using word processing and PC applications required.
Note: This position requires rotation shift work, including nights, weekends and holidays.
Physical Demands
Positions in this class typically require: stooping, kneeling, crouching, standing, walking, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
Working Conditions are in an office setting. Depending on assignment some travel may be required.
Job Information
Closing Date: Open until filled Hiring Salary: $26.60 D.O.E.
Applications reviewed weekly, with first review December 29, 2025
Full Salary Range for Position: $26.60-$37.24 Hourly
Additional Application Information
It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application.
Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at ************.
EOE/M/F/D/V/SO
$26.6-37.2 hourly 30d ago
SPEECH LANGUAGE PATHOLOGIST ASSISTANT
Arizona Department of Education 4.3
Sierra Vista, AZ job
SPEECH LANGUAGE PATHOLOGIST ASSISTANT Type: Public Job ID: 131537 County: Cochise Contact Information: SIERRA VISTA UNIFIED SCHOOL DISTRICT NO 68 3305 E Fry Blvd Sierra Vista, AZ 85635 District Website Contact: Tamara Crawley Phone: ************
Fax: **************
District Email
Job Description:
JOIN OUR TEAM!
PLEASE REFER TO THE FULL JOB POSTING AND APPLY AT SVUSD WEBSITE: *******************************************
TERMS OF EMPLOYMENT
VIEW THE INITIAL WAGE PLACEMENT PLAN: *******************************************************************************
SUPPLEMENTAL: Classroom Site Fund - $10,000 annual or prorated based on start date!
BENEFITS SVUSD offers a competitive benefits package that includes health, dental, vision, and supplemental insurance options available at an additional cost to employees. Benefits also include paid leave, paid holidays, paid life insurance, and an equal contribution to the Arizona State Retirement plan.
QUALIFICATIONS
* Current Speech Language Pathologist Assistant license issued by the Arizona Department of Health Services (AZDHS)
* At least two (2) years of experience, preferred
* Ability to obtain National Provider Identifier (NPI) Number and AHCCCS ID in order to participate in the Medicaid School Based Claiming Program
* Ability to obtain a valid Arizona IVP Fingerprint Clearance Card
* Knowledge, skill and or experience in the implementation of Positive Behavior Intervention Supports (PBIS) strategies or be willing to receive training in those strategies
PRIMARY DUTIES AND RESPONSIBILITIES
* Conduct speech and language screening without interpretation, using screening protocols specified by the supervising speech-language pathologist.
* Provide direct treatment assistance identified by the supervising speech-language pathologist by following written treatment plans, individualized education programs, individual support plans or protocols developed by the supervising speech-language pathologist.
* Document student progress toward meeting established objectives as stated in the individualized education program without interpretation of the findings and report this information to the supervising speech-language pathologist.
* Assist the speech-language pathologist in the collecting and tallying of data for assessment purposes, without interpretation of the data.
* Act as a second-language interpreter during assessments, if a second language speaker.
* Assist with informal documentation during an intervention session by collecting and tallying data as directed by the speech-language pathologist, preparing materials, and assisting with other clerical duties as specified by the supervising speech-language pathologist.
* Schedule activities and prepare charts, records, graphs, or other displays of data.
* Perform checks and maintenance of equipment.
* Participate with the speech-language pathologist in research projects, in-service training, and public relations programs.
* Sign and initial treatment notes for review and co-signature by the supervising speech-language pathologist.
Other:
Located in beautiful southeast Arizona, Sierra Vista Unified School District is seeking passionate, dedicated educators to join our team!
Award-Winning District * 8 Outstanding Schools * Competitive Salaries * Incentives * 12 Paid Holidays * Exceptional Employee Benefits & Resources * Instructional Coaches/Mentoring * 1 to 1 Technology Program
Apply Today & Make a Difference in Students' Lives.
* Competitive Salaries
* Holidays, Personal days, Sick Leave*
* District provided Employee Health, group term Life Insurance*
* Arizona State Retirement & Tax Deferred Annuity plan*
* Exceptional Employee Resources & Professional Development
* Culture of Caring & Support
APPLY TODAY!
*******************************************
NON-DISCRIMINATION/EQUAL OPPORTUNITY EMPLOYER
The Sierra Vista Unified School District does not discriminate on the basis of race, color, religion, national origin, sex, disability, age or sexual orientation in admission and access to its programs, services, activities, or in any aspect of their operations and provides equal access to the Boy Scouts and other designated youth groups. The Sierra Vista Unified School District also does not discriminate in its hiring or employment practices. Inquiries may be directed to the Title IX Coordinator or the Section 504/ADA Coordinator at 3305 E. Fry Blvd., Sierra Vista AZ, 85635 or ************.
$39k-51k yearly est. 50d ago
Customs and Border Protection Officer - Experienced (GS9)
U.S. Customs and Border Protection 4.5
Lake Havasu City, AZ job
Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States; and
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations -
Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary -
and Duty Location Recruitment Incentives
- and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-9 $61,111 - $124,443 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.
Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes:
Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.
Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.
Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.
The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S. Virgin Islands.
Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR
Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program - CBP Field Operations Academy - conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer.
You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
$61.1k-124.4k yearly 60d+ ago
Public Safety Dispatcher
Tohono O'Odham Nation 3.7
Sells, AZ job
is located in Sells, AZ.
Under close supervision, serves as 911 dispatch operator for public safety receiving emergency and non- emergency calls from the public; broadcasts and responds to police radio patrol units and other public safety agencies; receives public inquires and complaints; maintains call logs and perform clerical duties.
The work is normally reviewed in progress and upon completion of each assignment to ensure accuracy, timeliness, and conformance to established standards; most aspects of the work tasks are covered by detailed instructions or procedures.
Essential Duties and Responsibilities:
Receives and answers 911 emergency calls and non-emergency calls.
Broadcasts orders to police radio patrol units in vicinity to investigate complaint, and relays instructions or questions from remote units.
Collects, analyzes and prioritizes information received.
Records calls broadcast and complaints into Computer Aided Dispatch (C.A.D.)
Retrieves computerized criminal justice information files using the Arizona Criminal Justice Information System and National Crime Information Center.
Coordinates all police, fire, ambulance, and other emergency requests, relaying instructions to radio unit concerned.
Transmits and receives messages between divisions of own agency and other law enforcement agencies as needed.
Contacts Police Officers to verify assignment locations as required.
Utilizes and operates a two-way radio communication system, dual cassette recording system, PC and Incident Computer and copier.
Maintains and ensures that computer and radio equipment is operational and functional.
Monitors silent alarm system to detect illegal entry into business establishments.
Conveys phone messages; responds to requests from other employees and the public and provides routine information to the public.
Assist with maintaining and updating all tribal, Pima County warrants forms and logs.
Performs other job related duties as assigned and contributes to a team efforts.
Knowledge, Skills, and Abilities:
Knowledge of the Tohono O'odham culture, customs, and traditions.
Knowledge of applicable federal, state, tribal laws, regulations and requirements.
Knowledge of Arizona Criminal Justice Information System, Computer Aide Dispatch and Records Management Information System.
Knowledge of the Tohono O'odham Nations Criminal and Traffic Code, Children's/Juvenile Code and the department's policies and procedures.
Knowledge of principles and practices of radio dispatch and communication.
Skill in the operation of computers and office equipment that includes copier, telephone and audio equipment.
Skill in preparing clear, concise, accurate, and complete written reports.
Skill in providing superior customer service to external and internal customers.
Skill in communicating effectively, courteously and clearly and speaking distinctly, and responding promptly.
Ability to operate radio communication equipment.
Ability to remain calm and handle emergency situations.
Ability to exercise tact and diplomacy in emergency situations.
Ability to handle psychological stresses of works.
Ability to establish and maintain positive and effective working relationships with the general public, tribal government and other law enforcement and Public Safety agencies.
Ability to communicate efficiently and effectively both verbally and in writing.
Ability to maintain privileged confidential information.
Ability to work independently and meet strict time lines.
Ability to work extended hours, weekends, and holidays.
Minimum Qualifications:
High School Diploma or General Education Diploma, and one year work experience as a communications operator or dispatcher, or an equivalent combination of training, education, and work experience which demonstrates the ability to perform the duties of this position.
Licenses, Certifications, Special Requirements:
Must obtain a Terminal Operator (A) Certification, within six months of hire.
Must be able to type at least 30 WPM.
Must demonstrate sixty percent proficiency in grammar, spelling, and math.
Must obtain certifications in Cardio Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and First Aid, within the first six months of hire.
Must pass an extensive law enforcement criminal background investigation prior to Any criminal record history will disqualify applicant.
May be subjected to an auditory examination.
Upon recommendation for hire, a criminal background check is required to determine suitability for hire, including a 39-month Motor Vehicle Record.
May require possessing and maintaining a valid driver's license, (no DUIs or major traffic citations within the last three years).
If required, must meet the Tohono O'odham Nation tribal employer's insurance requirements to receive a driver's permit to operate program vehicles.
Based on the department's needs, incumbents may be required to demonstrate fluency in both the Tohono O'odham Language and English as a condition of employment.
$40k-51k yearly est. 60d+ ago
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