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What is a department store manager and how to become one

Updated January 8, 2025
3 min read
Quoted experts
Steve Wages Ph.D.,
Kerem Cakirer Ph.D.
There is more than meets the eye when it comes to being a department store manager. For example, did you know that they make an average of $22.58 an hour? That's $46,963 a year! Between 2018 and 2028, the career is expected to grow 6% and produce 189,200 job opportunities across the U.S.

What general advice would you give to a department store manager?

Steve Wages Ph.D.Steve Wages Ph.D. LinkedIn profile

Director, Cloverdale Center for Youth and Family, Faulkner University

As soon as possible, establish a formal mentoring relationship with someone who is seasoned in pastoral counseling. Generally, the research demonstrates that the performance of employees with mentors is of a higher quality, they advance in their responsibilities and careers faster, and they avoid common mistakes exhibited by other employees. Establish short-term goals (6 months) for your position and a plan for overcoming obstacles; then ask your mentor to hold you accountable for implementing your plan. As part of your self-care. you also need to be proactive in developing a few close friendships, perhaps including colleagues, who can be a source of emotional support and encouragement to you personally.

You should be confident in your training while also being realistic and transparent about your limitations. There is still a lot that you do not know and much you will learn with experience. Until then, be willing to say "I don't know" when faced with problems you have not addressed before. Then commit to learning more about the issue through personal study and/or consulting with a more experienced colleague or mentor. In some cases, you may need to invite a more experienced counselor to meet with a client or where appropriate refer them to someone else.

You need to equip yourself to address structural changes to the delivery of pastoral care and counseling as a consequence of the pandemic. You will need to adapt to providing pastoral counseling virtually perhaps via Zoom sessions. Give thought as to how the virtual context impacts the counseling process and the spiritual resources you employ. For example, if you are comfortable praying with a client in your office, will you be equally inclined to pray with them online or over a phone. In light of the pandemic, Dr. Chuck Lawless noted, "Good pastoral care has required being more proactive than reactive." Ordinarily, pastoral counselors are reactive in that they respond to needs when they hear about them or when they are
ScoreDepartment Store ManagerUS Average
Salary
3.7

Avg. Salary $46,963

Avg. Salary $59,228

Stability level
9.6

Growth rate 6%

Growth rate 0.3%

Diversity
3.5
Race

American Indian and Alaska Native 0.47%

Asian 6.31%

Black or African American 6.12%

Hispanic or Latino 14.98%

Unknown 4.33%

White 67.79%

Gender

female 48.20%

male 51.80%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
9.6

Stress level is very high

7.1 - high

Complexity level
9.2

Complexity level is advanced

7 - challenging

Work life balance
3.6

Work life balance is poor

6.4 - fair

Department store manager career paths

Key steps to become a department store manager

  1. Explore department store manager education requirements

    Most common department store manager degrees

    Bachelor's

    52.2 %

    Associate

    22.1 %

    High School Diploma

    16.1 %
  2. Start to develop specific department store manager skills

    SkillsPercentages
    Sales Floor19.57%
    Customer Service13.00%
    Quality Customer Service10.04%
    Store Management6.17%
    Store Operations5.32%
  3. Complete relevant department store manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New department store managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a department store manager based on U.S. Bureau of Labor Statistics data and data from real department store manager resumes.
  4. Research department store manager duties and responsibilities

    • Manage payroll, plan menus, schedule staff, conduct quality control inspections, receive and input all deliveries.
    • Create implementation plans to support execution of Starbucks initiatives to achieve both operational excellence and business results.
    • Insure complete accuracy in accounting procedures, invoices, shipping and receiving logs, payroll, personnel and safety reports.
    • Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
  5. Apply for department store manager jobs

    Now it's time to start searching for a department store manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first department store manager job

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Are you a department store manager?

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Average department store manager salary

The average department store manager salary in the United States is $46,963 per year or $23 per hour. Department store manager salaries range between $29,000 and $73,000 per year.

Average department store manager salary
$46,963 Yearly
$22.58 hourly

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How do department store managers rate their job?

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Department store manager reviews

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A zippia user wrote a review on Oct 2022
Cons

I don’t like escalations from the customers


profile
A zippia user wrote a review on Apr 2022
Cons

In reality, i do not complain as its who i am

Pros

I have leadership skills I always hire employees who like to work in a team I like to see sales increase and love to see the best customer service is given


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A zippia user wrote a review on Jul 2020
Cons

Insurbordination, failure to deliver on tasks and targets.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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