Desktop support team lead job description

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.
We would love to have you join the Scheels team!

Overview:

A few of the tasks a Display Associate is responsible for are, Filling shops, Merchandising/building displays and Working on Mannequins. This position will work with a wide variety of people within the store

What it takes to be a Scheels Expert:

Customer Service

* Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"

Culture

* Approach daily tasks, projects and follow-up communication with energy and sense of urgency
* Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
* Show respect and appreciation for others and Scheels
* Arrive to work and meetings 10 minutes early

Team Mentality

* Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

* Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
* Ability to adapt to a changing work environment
* Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

* Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

* Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials:

* Update pricing in the display fixture manual
* Review display fixtures for items to be added or removed
* Change posters, vinyl, clothing, props, product, signage , etc.
* Provide placement of frames and mannequins on floor plans
* Actively participate in meetings
* Assist with all other aspects of display needs
* Excellent analytical, creative and innovative abilities
* An understanding of market trends and customer mindsets
* Ability to be organized and multi-task
* Embrace project visions and meet project deadlines
* Exercise judgment and tact and be able to effectively work with all levels within the organization while working on projects
* Strong oral / written communication and presentation skills to communicate effectively and in a timely manner with all levels of the organization

Activity:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule:

Must be flexible to work assigned schedule between 7a.m. and 9p.m., Monday through Friday. Saturdays 7a.m.-noon and Sunday's from 8am-noon. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 20 hours.

Salary: Starting pay is $14.00/hr

Benefits:

Scheels offers a complete benefits package to include:

* Employee Stock Ownership Program(must be 21 years old)
* Associate Discount
* Employee Assistance Program
* Holiday Pay

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.