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Director, network operations skills for your resume and career

Updated January 8, 2025

5 min read

Director, network operations example skills

Below we've compiled a list of the most critical director, network operations skills. We ranked the top skills for directors, network operations based on the percentage of resumes they appeared on. For example, 8.2% of director, network operations resumes contained network management as a skill. Continue reading to find out what skills a director, network operations needs to be successful in the workplace.

15 director, network operations skills for your resume and career

1. Network Management

Here's how directors, network operations use network management:

Directed development of process improvement, business rule development, and project management activities throughout the Network Management division.
Created solutions to provider issues related to network management and contracting, resulting in positive satisfaction.

2. Network Development

Network development is the process of scaling, developing and automating digital networks so that companies can process data more efficiently. Network development is generally carried out by a network engineer.

Here's how directors, network operations use network development:

Lead East Region in implementing initiatives that incorporate industry network developments in order to effectively enhance our network s competitive standing.
Provided expert oversight to the department, responsible for implementing physician contracting, network development, and provider relations and operations.

3. SAN

SAN abbreviation for storage area network is a computer network that provides storage access.

Here's how directors, network operations use san:

Managed a team of UNIX Administrators, Systems Architects and SAN Administrators (7x24) and a $4M annual budget.
Plan and manage operations of 1200+ Windows and Linux servers, 300TB of SAN storage in a dynamic 24x7 environment.

4. Direct Reports

Here's how directors, network operations use direct reports:

Coordinated five direct reports and ensured maximum system availability.
Operated the DR, Development, QA, and BETA environments with 6 direct reports at two sites in New Jersey.

5. IPA

Here's how directors, network operations use ipa:

Credentialed several providers with several insurance companies while coordinating and working closely with an IPA.
Negotiated, implemented and managed several risk-based IPA contracts.

6. Gap Analysis

Here's how directors, network operations use gap analysis:

Conducted gap analysis professional development assessment for 11 network engineers/administrators and 2 managers.
Directed network gap analysis to identify low access areas.

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7. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how directors, network operations use oversight:

Provide relationship management and oversight of outsourced environment, ensuring contract compliance, SLA delivery and internal customer advocacy.
Provided oversight and planning the migration of technology from business acquisitions onto Enterprise network while network was growing

8. Network Operations

Here's how directors, network operations use network operations:

Implemented a network operations reorganization of field Switch Engineers that efficiently utilized available resources realizing a net savings in operational expense.
Reorganized Network Operations by market to focus on strategic initiatives, aligning resources to increase efficiency and membership growth.

9. Network Infrastructure

Here's how directors, network operations use network infrastructure:

Service Delivery Director, Network Infrastructure/Operations
Aligned network infrastructure and application teams to elevate IT synergy and delivery high performing solutions to end-users.

10. Provider Network

A provider network is made up of pharmacies, healthcare providers, doctors, and facilities who contract with insurance companies to become an "in-network" provider. Most insurance companies have various networks of healthcare providers for different health plans.

Here's how directors, network operations use provider network:

Contracted Connecticut based provider network including 31 Hospitals, 5000+ Physicians, 1000+ Ancillary Providers/Facilities for start-up Preferred Provider Organization.
Led a sales staff of three to develop a comprehensive hospital/physician/ancillary provider network for use with employers/brokers.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how directors, network operations use customer service:

Oversee Patient Access Management staff ensuring daily operations are flowing efficiently and effectively to meet goals and customer service initiatives.
Insure resources are utilized as efficiently as possible to control costs without jeopardizing customer service or network stability.

12. Switches

Here's how directors, network operations use switches:

Design and implement Cisco IOS managed switch network consisting of approximately 275 switches, including segmenting data/voice/printer/ATM traffic.
Managed Customer environments utilizing Cisco Cat 4500 switches.

13. Cisco Asa

Here's how directors, network operations use cisco asa:

Selected and installed Cisco ASA Firewalls to protect from business from compromise via internet; secured all internal IP addresses.
Refreshed Cisco ASA Firewall environment, and optimized all security rule sets.

14. Project Management

Here's how directors, network operations use project management:

Provided project management and operational support to a network of ten hospitals located in the Pennsylvania/New Jersey area.
Developed project management infrastructure, identified potential problem areas, and negotiated solutions with key construction contractor.

15. Medicaid

Here's how directors, network operations use medicaid:

Expanded/implemented program of disease management of transplant programs for Medicare, Commercial and Medicaid insurers and employers.
Developed and implemented expansion of statewide Medicare, Medicaid and commercial product of services.

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List of director, network operations skills to add to your resume

The most important skills for a director, network operations resume and required skills for a director, network operations to have include:

Network Management
Network Development
SAN
Direct Reports
IPA
Gap Analysis
Oversight
Network Operations
Network Infrastructure
Provider Network
Customer Service
Switches
Cisco Asa
Project Management
Medicaid
Provisioning
Provider Relations

Emerging Technologies
Network Security
Contract Negotiations
IP
Health Plan
Business Development
CMS
MPLS
Cloud Computing
Network Performance
Strategic Direction
VoIP
NCQA
Linux
KPIs
Medicare Advantage
RF

VPN
Strategic Plan
Lan Wan
RFP
Network Design
Disaster Recovery
NOC
DNS
Contract Implementation
Lan
Network Services
Cost Savings
Windows
ITIL
Vendor Relationships

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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