Director of catering and convention services job description
Updated March 14, 2024
8 min read
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Example director of catering and convention services requirements on a job description
Director of catering and convention services requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in director of catering and convention services job postings.
Sample director of catering and convention services requirements
- At least 5 years of experience in catering and convention services
- Bachelor's degree in hospitality, business administration or related field
- Proven track record of successful event planning and execution
- Familiarity with industry software, such as Delphi or Cvent
- Ability to manage and adhere to budget constraints
Sample required director of catering and convention services soft skills
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Ability to work well under pressure and meet tight deadlines
- Creative problem-solving skills
- Adaptability to changing industry trends and customer preferences
Director of catering and convention services job description example 1
Aimbridge Hospitality director of catering and convention services job description
The Director Catering & Convention Services is direct oversight of attainment of assigned team catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively managing the catering and conference service teams. This role may also be responsible for servicing clients/groups and maintaining the contracted food and beverage minimum. This role will work in conjunction with the Director of Sales or Hotel leadership to achieve the hotel's revenue meeting planner satisfaction scores and food and beverage catering sales goals for one or more assigned properties. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Responsibilities
QUALIFICATIONS:
* At least 6 years of progressive hotel catering sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
* Demonstrate creativity and knowledge of food and beverage/events desired.
* Must have a valid driver's license in the applicable state.
* Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
* Must have thorough experience with professional selling skills: opening probing supporting closing
* Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
* Must be proficient in general computer knowledge especially Microsoft Office products
* Must be able to work independently and simultaneously manage multiple tasks
* Strong organization and presentation skills
* Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
* Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
* Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
* Must be able to work with and understand financial information and data and basic arithmetic functions.
JOB RESPONSIBILITIES:
* At least 6 years of progressive hotel catering sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
* Demonstrate creativity and knowledge of food and beverage/events desired.
* Must have a valid driver's license in the applicable state.
* Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
* Must have thorough experience with professional selling skills: opening probing supporting closing
* Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
* Must be proficient in general computer knowledge especially Microsoft Office products
* Must be able to work independently and simultaneously manage multiple tasks
* Strong organization and presentation skills
* Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
* Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
* Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
* Must be able to work with and understand financial information and data and basic arithmetic functions.
Property Details
A convenient location in affluent North Dallas combines with thoughtful amenities and services at Hilton Dallas Lincoln Centre. We're within minutes of over 300 restaurants, bars, and shopping. We offer a complimentary shuttle that operates within 3 miles of our hotel. With easy access to several Fortune 500 companies and both DFW Airport and Dallas Love Field Airport. The hotel features a fabulous restaurant, stylish rooms and suites, and great leisure facilities. Plus, with 48,000 sq. ft. of flexible event space and a dedicated events team, we know a thing or two about hosting spectacular meetings and events.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
* Now offering Daily Pay! Ask your Recruiter for more details
* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan
Responsibilities
QUALIFICATIONS:
* At least 6 years of progressive hotel catering sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
* Demonstrate creativity and knowledge of food and beverage/events desired.
* Must have a valid driver's license in the applicable state.
* Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
* Must have thorough experience with professional selling skills: opening probing supporting closing
* Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
* Must be proficient in general computer knowledge especially Microsoft Office products
* Must be able to work independently and simultaneously manage multiple tasks
* Strong organization and presentation skills
* Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
* Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
* Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
* Must be able to work with and understand financial information and data and basic arithmetic functions.
JOB RESPONSIBILITIES:
* At least 6 years of progressive hotel catering sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
* Demonstrate creativity and knowledge of food and beverage/events desired.
* Must have a valid driver's license in the applicable state.
* Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
* Must have thorough experience with professional selling skills: opening probing supporting closing
* Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
* Must be proficient in general computer knowledge especially Microsoft Office products
* Must be able to work independently and simultaneously manage multiple tasks
* Strong organization and presentation skills
* Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
* Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
* Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
* Must be able to work with and understand financial information and data and basic arithmetic functions.
Property Details
A convenient location in affluent North Dallas combines with thoughtful amenities and services at Hilton Dallas Lincoln Centre. We're within minutes of over 300 restaurants, bars, and shopping. We offer a complimentary shuttle that operates within 3 miles of our hotel. With easy access to several Fortune 500 companies and both DFW Airport and Dallas Love Field Airport. The hotel features a fabulous restaurant, stylish rooms and suites, and great leisure facilities. Plus, with 48,000 sq. ft. of flexible event space and a dedicated events team, we know a thing or two about hosting spectacular meetings and events.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
* Now offering Daily Pay! Ask your Recruiter for more details
* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan
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Director of catering and convention services job description example 2
Omni Restaurants Inc director of catering and convention services job description
Omni Tempe Hotel at ASU
MODERN ELEGANCE WITH TEMPE CHARM
Set to open in the Spring of 2023,Omni Tempe Hotel at ASUwill amplify Tempe's revitalized downtown area and bring some of the largest conference and meeting space to the city. The hotel will feature 330 guest rooms, including 11 suites, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of flexible indoor and outdoor meeting space with expansive views of the ASU campus and the Tempe cityscape. Whether you are looking for a destination for your weekend getaway, a meeting room or event space for a conference or wedding, or a night out at the multiple upscale restaurants, the Omni Tempe Hotel at ASU is sure to meet the needs of the most refined travelers.
Job Description
Omni Tempe Hotel at ASUis seeking our pre-opening Director of Catering & Convention Services. This critical role will oversee the Catering & Convention Services departments and will set the tone to providing a world-class guest experience while maximizing profitability. This role will help build relationships with potential clients & community partners to help maximize the usage of our 36,000 square feet of meeting space.
Responsibilities
+ Responsible for hiring, coaching, mentoring, motivating, evaluating, and directing each member of the Catering and Convention Services department.
+ Responsible for the department's customer service scores as measured by meeting planner surveys.
+ Responsible for the achievement of the department's revenue targets.
+ Prepare 10 day, monthly, weekly, and quarterly Food & Beverage forecasts as requested to monitor business flow accurately.
+ Works with Food and Beverage department to develop Banquet Menus, including specialty menus (vegan, vegetarian, etc.) and small group menus.
+ Works with outside vendor to develop customer-friendly format of Banquet Menus.
+ Responsible that all menu items are properly loaded in the system so BEOs can be generated quickly and easily.
+ Responsible for accurate capacity charts of event spaces.
+ Responsible for ensuring Banquet Menu pricing is consistent with the market.
+ Responsible for working with event planners in coordinating the final details for events, and with the catering contacts for catering events.
+ Responsible for the overall condition of each function room and all Catering and Convention Services equipment. Schedules maintenance, reports damage and replenishes items as necessary.
+ Ensures that all procedures, policies, and guidelines, as established the hotel are being followed by department personnel.
+ Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
+ Attends and holds meetings as necessary.
+ Ensures that all file turnover requirements (from Sales to Convention Services) are fulfilled.
+ Advises hotel department heads of special requirements of groups coming into the hotel.
+ Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.
+ Monitor and evaluate, on a continuous basis, the level of service maintained by the Banquet Department.
+ Ensure that all departments meet all federal, state and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
+ Perform any other duties assigned by management.
Qualifications
+ Preferred Bachelor's degree or higher and/or a minimum of 2 years as an Director or similar position in a 4-diamond, full-service hotel.
+ Progressive experience within Catering Sales and/or Convention Services.
+ Able to work flexible schedule and holidays.
+ Able to maintain organizational image by demonstrating high quality guest service at all time to both internal and external customers.
+ Able to collect accurate information and resolve conflicts.
+ Able to manage multiple tasks at all times and have excellent organizational skills.
+ Able to remain calm and alert, during emergency situations and/or heavy group/catering activity.
+ Delphi FDC experience preferable.
Job LocationsUS-AZ-Tempe
Posted Date1 month ago(9/16/2022 2:27 PM)
# of Openings 1
Category (Portal Searching) Catering and Convention Services
MODERN ELEGANCE WITH TEMPE CHARM
Set to open in the Spring of 2023,Omni Tempe Hotel at ASUwill amplify Tempe's revitalized downtown area and bring some of the largest conference and meeting space to the city. The hotel will feature 330 guest rooms, including 11 suites, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of flexible indoor and outdoor meeting space with expansive views of the ASU campus and the Tempe cityscape. Whether you are looking for a destination for your weekend getaway, a meeting room or event space for a conference or wedding, or a night out at the multiple upscale restaurants, the Omni Tempe Hotel at ASU is sure to meet the needs of the most refined travelers.
Job Description
Omni Tempe Hotel at ASUis seeking our pre-opening Director of Catering & Convention Services. This critical role will oversee the Catering & Convention Services departments and will set the tone to providing a world-class guest experience while maximizing profitability. This role will help build relationships with potential clients & community partners to help maximize the usage of our 36,000 square feet of meeting space.
Responsibilities
+ Responsible for hiring, coaching, mentoring, motivating, evaluating, and directing each member of the Catering and Convention Services department.
+ Responsible for the department's customer service scores as measured by meeting planner surveys.
+ Responsible for the achievement of the department's revenue targets.
+ Prepare 10 day, monthly, weekly, and quarterly Food & Beverage forecasts as requested to monitor business flow accurately.
+ Works with Food and Beverage department to develop Banquet Menus, including specialty menus (vegan, vegetarian, etc.) and small group menus.
+ Works with outside vendor to develop customer-friendly format of Banquet Menus.
+ Responsible that all menu items are properly loaded in the system so BEOs can be generated quickly and easily.
+ Responsible for accurate capacity charts of event spaces.
+ Responsible for ensuring Banquet Menu pricing is consistent with the market.
+ Responsible for working with event planners in coordinating the final details for events, and with the catering contacts for catering events.
+ Responsible for the overall condition of each function room and all Catering and Convention Services equipment. Schedules maintenance, reports damage and replenishes items as necessary.
+ Ensures that all procedures, policies, and guidelines, as established the hotel are being followed by department personnel.
+ Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
+ Attends and holds meetings as necessary.
+ Ensures that all file turnover requirements (from Sales to Convention Services) are fulfilled.
+ Advises hotel department heads of special requirements of groups coming into the hotel.
+ Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.
+ Monitor and evaluate, on a continuous basis, the level of service maintained by the Banquet Department.
+ Ensure that all departments meet all federal, state and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
+ Perform any other duties assigned by management.
Qualifications
+ Preferred Bachelor's degree or higher and/or a minimum of 2 years as an Director or similar position in a 4-diamond, full-service hotel.
+ Progressive experience within Catering Sales and/or Convention Services.
+ Able to work flexible schedule and holidays.
+ Able to maintain organizational image by demonstrating high quality guest service at all time to both internal and external customers.
+ Able to collect accurate information and resolve conflicts.
+ Able to manage multiple tasks at all times and have excellent organizational skills.
+ Able to remain calm and alert, during emergency situations and/or heavy group/catering activity.
+ Delphi FDC experience preferable.
Job LocationsUS-AZ-Tempe
Posted Date1 month ago(9/16/2022 2:27 PM)
# of Openings 1
Category (Portal Searching) Catering and Convention Services
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Updated March 14, 2024
Updated March 14, 2024