Director of clinical education job description

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multi-specialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women's health, urgent care and emergency services.

Provides leadership for staff and accountability for assigned operations. In conjunction with the department leadership, works to improve the quality of patient care, strengthens the financial performance of the department, and provides for staff empowerment and competence through learning and practice. Serves as a role model and provides clinical expertise to the department. Demonstrates effective skills in communication, advocacy, and promoting a shared vision. identified safety concerns and institutes measures to provide a safe environment for patient and staff.
Required Skills
Required Skills:



Current California RN license
Current BLS certificate
MSN
Two years clinical experience in an acute care facility
At least one year experience in management
LA City Fire Card within six months of employment.



Preferred:



Previous Management experience in Clinical Education Department
Clinical certifications



The organization is recognized by Watson Health as one of the nation's Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM . For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

The Director of Clinical Education plans, directs and evaluates clinical nursing education for SCAHC in the provision of continuous development and learning activities for SCAHC nursing staff to ensure compliance, quality and retention of Nursing staff.
ESSENTIAL FUNCTIONS:

* Collaborates with senior management, medical staff, and department directors to create a climate and structure that encourages continuous development throughout the organization.
* Develops and directs the implementation of nursing retention strategies; maintains excellent relationships with nursing affiliates and schools; represents SCAHC on various advisory boards and commissions.
* Assesses the educational needs of nursing staff at SCAHC based on quality improvement and risk management data, innovations in clinical care delivery and technology, regulatory requirements, the performance goals of the facility, and feedback from staff and management.
* Develops annual education plans and retention strategies, based upon the assessment of needs in the Nursing Department, to include orientation of new employees, competency assessment, continuing education requirements, and education response to quality management information.
* Implements the education plan to include appropriate utilization of staff resources and assistance to departments in developing unit-based education and competency programs.
* Evaluates the Nursing Department Education programs on an ongoing basis. This evaluation includes how the education plan was implemented as well as the effect of education on the performance of the entire organization (quality and facility outcomes).
* Utilizes needs assessments to determine gaps in Nursing skills and designs appropriate programs and processes to eliminate identified gaps.
* Develops and implements the most effective educational systems to minimize gaps, particularly in the areas of care delivery and critical thinking.
* Provides a mechanism of continuous communication regarding return on investment in educational services.
* Directs patient and family education programs to include developing materials and ensuring that materials are coordinated between departments providing similar services, as well as with other facilities.
* Develops, manages, and monitors nursing clinical affiliation agreements.
* Directs educational activities with outside agencies including schools and other facilities.
* Directs, plans, develops, and implements Nursing professional practice standards, education quality improvement, risk management, and research activities for professional and support staff.
* Plans, develops, and coordinates patient education programs for nursing services.
* Assesses trends, innovations, standards, and conceptual models for impact on professional nursing practice and applicability to quality improvement, education and research.
* Develops and oversees e-learning programs as appropriate.
* Oversees Hospital Nursing Education and Retention to ensure that educational needs of staff are met.
* Facilitates development of unit-specific educational programs.
* Ensures compliance with Federal, and Tribal regulations and accreditation standards.
* Performs other duties as assigned.
* Five years of experience in clinical nursing, required
* Two years' experience in professional education program development, preferred
* Bachelor's Degree in Nursing, Masters preferred
* Current and active state unrestricted RN license, Arizona state license preferred

Indian Preference and Equal Employment Opportunity

SCAHC gives preference in hiring to San Carlos Apache Tribal members and other Native Americans in accordance with the San Carlos Apache Tribe's Tribal Preference Policy, as set forth in Section 402 of the Tribe's Human Resources Department Policies and Procedures Manual. Otherwise SCAHC does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect him/her because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, citizenship, veteran status, military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, SCAHC complies with all applicable federal, and Tribal laws governing nondiscrimination in employment.

The System Director, Clinical Education is responsible for providing educational leadership for the Methodist LeBonheur Healthcare System in order to drive clinical and professional excellence. Responsible for all aspects of the educational process, including assessment of learning needs, implementing effective educational offerings, maintenance of current learning resources, and evaluation of outcomes. Provides innovative education methods based on evidence based practice, research, and the Professional Practice Model and Magnet components. Responsible for the development and implementation of orientation, in-service education, competency training and evaluation, clinical staff professional development, and leadership support. Ensures that training and development initiatives are aligned and support organizational goals. Models appropriate behavior as exemplified in
MLH Mission, Vision and Values
.

Education/Experience/Licensure

Education/Formal Training Work Experience Credential/Licensure REQUIRED: Master's degree in Nursing or related field; at least one degree in nursing. Five (5) years of progressive experience in nursing or clinical education. Current licensure from the state of Tennessee as a Registered Nurse.
ANCC/AONE certification in leadership or staff development certification required within two (2) years of employment. PREFERRED: ANCC Magnet Experience Simulation Training
PhD or other doctoral degree N/A N/A SUBSTITUTIONS ALLOWED: N/A N/A N/A

Knowledge/Skills/Abilities


Skilled in developing and implementing plans and programs and defining measures of success using evidence based practices and research to drive increased quality, patient experience, associate engagement and professional and leadership development. Advanced leadership, planning and organizational skills with the ability to manage multiple and potentially large, complex projects and to direct the successful completion of change management initiatives and achievement of organizational goals. A creative and strategic thinker who is innovative in approach to education and professional development. Strong commitment to organizational values and goals with an emphasis on providing outstanding customer service, both internal and external. Skill and proficiency in leading education of the health professions and adult education using innovative teaching and technology strategy. Exceptional organizational skills and ability to gather, sort, evaluate, act upon and present data. Demonstrated interpersonal and communication abilities that supports and promotes a respectful, inclusive culture of service excellence, quality and safety. Skill in linking and measuring clinical outcomes to the education and professional development initiatives. Ability to collaborate with diverse groups, internally and externally, to drive quality, safety, clinical and service excellence, professional development and address regulatory requirements. Ability to understand and prepare complex written materials, such as policies and procedures. Ability to develop and implement a vision and strategic plan for the department, aligned with organizational strategy and goals. Ability to present program plans and results to large and small groups. Understands and is able to use the Magnet process, evidence based practice and research in performing the work.



Key Job Responsibilities


Clinical Education Leadership


Provides educational leadership and guidance to the MLH System to include development and execution of education and professional development. Develops innovative solutions to successfully achieve desired outcomes; builds and leads a culture of innovative service delivery. Assesses learning needs of clinical staff and leaders, at least annually, through direct observation, formal learning assessments, and through review of quality improvement and program evaluation. Directs the educational program that promotes professional excellence for all clinical roles. Develops and implements evaluation systems and key metrics to monitor the quality of the training and professional development. Establishes effective communication channels for facility clinical educators and schools and colleges of nursing and other professional programs. Leads quality monitoring and evaluation activities and implements measures, such as education, to ensure that regulatory agencies and other quality standards are met. Integrates simulation experiences into education and professional development programs. Includes designing, implementing, and evaluating high quality, low and high fidelity simulation experiences. Works collaboratively with the Director Nurse Residency & Recruitment in achieving and maintaining system level ANCC Practice Transition Program Accreditation and supporting the development and implementation of the residency program.


Human Resource Management


Directs or provides oversight for the activities of Associates reporting to the operational and support areas; monitors Associates performance and clarifies work expectations, assists with goal setting, and promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, and demonstrated throughout their employment.


Department Operations


Plans, organizes, implements, and controls operations to meet departmental goals and objectives, which are aligned with organizational strategy. Directs operating policies and procedures for the assigned area of responsibility. Develops and manages department budget. Promotes the flow of information by establishing, using, and maintaining effective communication systems. Accepts authority and responsibility for staff/customer collaboration to enhance customer service.


Physical Requirements


The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. May need to travel among clinical sites.




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