Director of user experience job description

WW is looking for candidates to help change people's lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

We are looking for a Head of UX Research to lead and grow our team of UX Researchers on a quest to understand and advocate for what people need and why throughout their health and wellness journey. We use qualitative and quantitative research methods to provide actionable information to our design, product, tech and business partners in a test and learn oriented organization. This is your opportunity to lead a team working to make the world a healthier place.
Key Responsibilities:
Lead the team through projects spanning from ambiguous and strategic to tactical and evaluative.Take a human centered approach to understand unmet needs, pain points, mental models, test and iterate potential directions, and evaluate solutions. Partner with design, product, engineering, and business partners / SME's to frame and prioritize problems. Collaborate with other teams (e.g., Analytics, Behavioral Science, etc.) to triangulate quantitative and qualitative data to better understand and describe customer behavior Demonstrate passion for the customer and the ability to empathize with those seeking support for health and weight management /wellness-related issues Effectively communicate at all levels of the organization; applying storytelling techniques to findings that are easy to grasp and action Motivate, guide, and inspire your direct reports helping them hone their craft and maximize their effectiveness/impact Grow the team to support priority product areas and an organizational culture of testing and learning Demonstrate leadership as a practitioner project with cross-functional partners on strategic priorities Build maintain and leverage strategic insight frameworks that help to uncover and understand opportunities, gaps and pain points in our experiences and collaborate with cross functional partners to address Evolve research processes and best practices to provide both efficiency and effectiveness across WW's many initiatives Prioritize competing needs, manage team resourcing, and general UXR project management Create fun and engaging ways to bring the team together

Requirements:
BA/BS degree in Human Factors, HCI, Cognitive Science, Psychology, Anthropology, a related field or equivalent practical experience8+ years experience conducting user research through methods such as semi-structured interviews, field research, in-person or remote usability tests An established leader, with 3+ years experience managing people. Bonus points for previously working at a mission-driven organization.Expert at asking questions and actively listening; able to hear/uncover what's not being said Strong communicator, expressing findings and insights through whatever means necessary to tell the story Passionate learner, dedicated to the craft of research and its various methodologies Strong leader and coach who fosters independence Skilled in providing, and loves receiving, actionable feedback (positive and constructive) Strong understanding of, and ability to articulate, the advantages and disadvantages of different research methods, and are able to effectively apply methods appropriately during the product development process.Value collaboration, communication, diversity, and inclusivity; recognize that experience comes in many forms Proven ability to build, manage, and mentor high-performing teams

Please be prepared to share 2-3 examples of projects you've worked on in a research and/or management capacity

#LI-remote

At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.

22WD62454

Director, User Experience, PSET
The Platform Services and Emerging Technologies (PSET) organization enables Autodesk product teams and Autodesk customers to accelerate outcomes by providing a trusted platform of shared and enabling capabilities. PSET XD teams partner with Product Management and Engineering teams to deliver front end web-based experiences, APIs, services, and infrastructure that our customers and developers use to access, manage, and extend the capabilities of Autodesk's design and make software. The Experience Design (XD) team within PSET includes interaction design, visual design, research, and content strategy.

Position Overview
The Director of User Experience for PSET is a design leader who inspires great work, nurtures talent, and brings people together in the creation and evolution of products and experiences customers love. This role requires a strategic mindset, critical thinking, proven leadership experience, a thoughtful approach to organization and collaboration, and execution on behalf of the customer.

Reporting to the Senior Director of Product and Experience Design, this role is charged with inspiring and fostering a team to deliver best-in-class experiences for both developer and customer personas. The role oversees and enables designers and design managers by setting the stage for team success: setting clear goals, providing constructive feedback, maintaining accountability, and providing mentorship and advocacy. This role will partner with product and technical leadership within business units to help establish and manage product roadmaps, prioritize initiatives, and marshal resources across touchpoints and disciplines.

This role is hybrid/remote and can be based out of any major city where Autodesk has an office, in Canada or United States.
Responsibilities Champion and execute on a holistic customer experience vision for the broad portfolio of PSET capabilities Balance long-term vision and big picture thinking with guidance and support of work currently in flight; ensure that today's projects inform the vision for the future, and vice versa Represent XD as a core partner and strategic leader for the business unit Demonstrate collaborative leadership with design leaders across multiple cross-product initiatives, some of which may be very broad-reaching in nature Work with design managers to build and manage strong design teams that consistently deliver on their goals, with a focus on evolving the practice as the discipline matures Recruit and retain key talent Promote a culture of rapid iteration based on insights gleaned from customer research and data analytics Influence, build bridges, and collaborate with design, engineering, and product management functional areas across the company Demonstrate an exceptional understanding of corporate strategy Be a thought leader; Represent new methods and approaches to your team and the Autodesk design community Stay continuously informed of emerging technologies by following trends and opportunities
Minimum Qualifications
15+ years of professional design experience, including 8+ years leading teams of designers on high-stakes projects Ability to set priorities and evangelize a shared plan with a wide range of audiences at all levels of the organization, including senior executives Up-to-date expertise in human-centered design best practices, customer research, and content strategy Excellent communication skills, with the ability to distill complex ideas to their essence Experience driving design strategy for both customer facing web capabilities and developer facing API capabilities
Preferred Qualifications Bachelor's degree in interaction design, new media design, or related field; MS/PhD Experience leading product strategy Experience leading design teams for cloud platforms
Experience with agile software design methods Experience with Autodesk solutions #LI-POST

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

Say hello to possibilities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role.

First, a little about us, we're a global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We're a $1.5 billion company that's growing at 30+% annually and we're expanding our UX/UI Team to make sure we stay ahead of the competition.

About the Team:
The Global RingCentral UX team is based at RingCentral HQ in Belmont, CA. We work closely with local Product and Engineering teams and remote development centers in Odessa, Ukraine, St. Petersburg, Russia and Xiamen, China. Our team has a voice at the executive level of the organization, reporting directly to the EVP of Innovation. We deliver our initiatives in an environment of collaboration, high productivity, and low drama.You will drive the design across an entire area of our enterprise and end-user web/desktop and mobile products and will be responsible for the vision and execution of all work created by our product designers. This is both a visionary and a managerial role. Managing a growing, global, team of product designers.The successful candidate will have a deep portfolio of impactful design work that illustrates a passion for crafting beautiful and impactful experiences.You work equally well with designers, executives and engineers, understanding the symbiosis that exists among the teams. You adapt well to changing priorities and different flavors of projects, from forward-thinking initiatives to clearly defined projects that move fast and are quick wins for the team. You have a passion for design and innovation and understand that culture is the foundation of success in UX.You must be able to lead multiple projects, with hands-on guidance, engaging at all levels of the organization from individual contributors to executive staff.

Responsibilities:
Drive large projects from conception through delivery with a collaborative design approach Balance large projects with requests for rapid ideation and design exploration Meet with upper management to explain strategies and solutions Hire, manage and cultivate the career development of design team members in multiple geographies.Review work, coach, guide and grow a team.Plan and facilitate collaboration and design activities with UX and cross-functional teams (e.g. brainstorms, design sprints, workshops) Communicate your ideas to broad audiences from your peers to executive leadership Build relationships with your UX peers, product, and engineering partners Contribute to the growth and culture of the UX team Be proactive, open, honest and transparent

Qualifications:
Bachelor's degree or higher from an accredited university in Human-Computer Interaction (HCI), and/or Visual Communication Design or equivalent experience.Minimum of 6 years of experience in digital design such as apps, desktop, web, and/or digital ecosystems, with a minimum of 3 years in a leadership role.Strong portfolio showcasing product design skills

Benefits and Amenities:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life and pet insurance Flexible PTO401K match and ESPPWellness programs including virtual yoga, bootcamp, and meditation classes Paid parental leave Milkstork parental account New parent gift box
RingCentral's UX/UI team develops the features, interfaces, and designs that are helping redefine the way the world communicates. World-class research, design and project management skills all help raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, our UX/UI team is the perfect environment to dream, produce and share your ideas with the world.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.