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DirectViz Solutions jobs in Washington, DC - 115 jobs

  • Lead Incident Responder

    Directviz Solutions, LLC 3.6company rating

    Directviz Solutions, LLC job in Washington, DC

    Job Description DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs. At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today! Location: Washington, DC Position Overview: We are seeking a highly skilled Lead Incident Responder to manage and maintain critical security documentation and ensure compliance with government standards for various systems. The ideal candidate will have extensive experience in risk management, incident response, and vulnerability assessment within a government contract setting. This role involves creating, updating, and overseeing security documentation, policies, and processes for about 63 systems, conducting annual Security Control Assessments (SCAs), and managing the Department of Labor's Computer Security Incident Response Capability (CSIRC). Key Responsibilities: Security Documentation Management: Develop, maintain, and update critical security documentation, including privacy assessments and system security plans, ensuring full compliance with government standards. Security Policy Oversight: Manage security policies and procedures, conduct risk assessments, and ensure training compliance for all Information System Security Officers (ISSOs). Annual Security Control Assessments (SCAs): Oversee and conduct annual SCAs for approximately 63 systems, testing one-third of the security controls each year, and addressing any identified issues. Incident Response Leadership: Lead the CSIRC on a 24/7 basis, training analysts in incident response, handling incidents involving Personally Identifiable Information (PII), and coordinating remediation efforts. Cyber Threat Monitoring: Develop and maintain a Cyberthreat Dashboard for reporting activities and insights. Monitor the network for unauthorized activities and ensure financial systems' security for the Office of the Chief Financial Officer (OCFO). Security Operations Center (SOC) Tools Management: Set up and optimize security tools for the Enterprise Security Operations Center (ESOC). Vulnerability Management Program: Oversee the Vulnerability Management Program, addressing security weaknesses across the enterprise. Application and Database Support: Provide support for various applications and databases, ensuring compliance with security, accounting standards, and accessibility requirements. Qualifications: Education: Bachelor's Degree in Computer Science, Information Management (IM), Information Technology, Engineering, or related field. Experience: Minimum of 6 years of relevant technical experience or 4 years in IT solutions at a senior management level. At least 10 years of experience in an IT or technology-related field, with 5 of those years within the last 10 years on large government technical contracts. Demonstrated experience in cyber incident response, threat monitoring, and vulnerability management. Proficiency in creating and managing security documentation for compliance. Strong project management and risk assessment skills. Experience with Security Operations Center (SOC) tools and incident response processes. Certifications: Certified Information Systems Security Professional (CISSP) Additional certifications: Certified Intrusion Analyst, Certified Ethical Hacker (or similar). GCIH / GIAC Certified Incident Handler. Information Technology Infrastructure Library (ITIL) 4 Foundation Clearance: Public Trust or the ability to obtain one Physical and Mental Qualifications: Be able to maintain awareness during scheduled working hours. Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard) Able to lift up to 15 pounds. Excellent verbal and written communication; good command of the English language Execute tasks independently and work as a team. Learns and memories routine tasks. Strong organizational, grammar, business correspondence, and self-management skills Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities. DVS retains the right to change or assign other duties to this position. DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
    $103k-142k yearly est. 7d ago
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  • Graphic Designer

    Directviz Solutions 3.6company rating

    Directviz Solutions job in Vienna, VA

    Job Responsibilities: Analyzing graphics over various media and conceiving visuals based on requirements. Jot down the basic line of action and define budget constraints. Roughly draft and present the idea. Discuss the prepared rough draft with higher officials and finalize the design. The selection of colors and layouts should be done very carefully. Create graphics in the form of images and words. Take feedback and amend accordingly. Create a wide variety of graphics for company logos, websites, social media, etc. Test the resolution of the graphics for different platforms and screen sizes. Ensure that the font size and style are set such that the text and images are clear and readable. Maintain good relations with clients, writers, designers, and other co-workers. Ensure that the final design is intriguing and fascinating. Job Skills: Bachelor's degree in Graphic design and other related courses. Proven experience as a graphic designer with a strong portfolio. Expertise in various graphic designing software and image editing tools such as Illustrator, InDesign, Quark, Computer-Aided Design (CAD), and Photoshop. Technical, creative as well as aesthetic skills knowledge. Complete knowledge of the latest trends of designing in the market. Efficiency in working methodically and within the deadline. Serious attention to conceptual clarity and details. Good verbal and written communication skills, creative efficiency, and presentation ideas. Salary: 65,000 - 90,000 USD Annually
    $54k-73k yearly est. 60d+ ago
  • Financial Data Analyst

    ASM Research 4.2company rating

    Washington, DC job

    Financial Analyst analyzes past and present financial data of organization and estimates future revenues and expenditures, applying principles of finance. Provides financial and disbursement issue research support for end users and Debt Collection Management personnel. Attends and/or facilitates meetings and working groups with stakeholders to support review and reconciliation of financial and disbursement related issues. Creating, organizing, and managing financial and disbursement documentation for reference and tracking. In coordination with Tier 1 support and management, tracks and addresses production issues relating to financial and disbursement processing related functions within client system. Provides functional validation and regression testing for all financial processing related issues raised on an ad hoc basis, PROD Support, meetings and/or working groups. Run and document financial analysis projects. Aid organization with financial functions, such as assessing, auditing, planning, budgeting, taxes, consolidation, cost control, and project control. Evaluate and analyze capital expenditures, depreciation, proposals, investment opportunities, rate of return, profit plans, operating records, financial statements, etc. Assists program teams with financial reporting requirements to corporate. Reviews program-related AP/AR invoices for accuracy. Prepares presentation slide decks for program financial performance reporting. Completes various special projects as assigned by finance leadership. Minimum Qualifications Bachelor's Degree in Accounting, Finance, or related field of study. Minimum of three (3) years of experience in related field required Other Job Specific Skills Strong problem solving skills and the ability to think on one's feet. Understanding of financial planning and strategy. Ability to work in a fast paced, deadline oriented environment. Must be able to effectively communicate and articulate to both technical and non-technical audiences. Intermediate Proficiency Level in Structured Query Language (SQL), Data Quality Tools & Methods, and Critical Thinking.
    $68k-91k yearly est. 11h ago
  • Integration Project Manager

    ASM Research 4.2company rating

    Arlington, VA job

    The Integration Project Manager will be responsible for the day-to-day management of healthcare interfaces, to include development, deployment and cutover activities. Candidates should have strong project management skills with a proven ability to provide guidance from a functional and technical perspective. The project manager should be able to independently drive work forward, coordinate with multiple stakeholders, and raise issues/risks as appropriate. Responsibilities: Manage day-to-day healthcare interface development, deployment, and cutover activities Provide guidance from a functional and technical perspective Independently drive work forward and coordinate with multiple stakeholders Raise issues and risks as appropriate Provide written and verbal status updates to high-level program executives Minimum Qualifications Bachelor's Degree in IT, Cyber Security, Business, Engineering, Management or a related field or equivalent relevant experience. PMP, CSM, CSPO or PMI-ACP preferred 7-10 years of experience with a minimum of 5 years Project Management experience. Prior Healthcare and Project Management experience required. Health IT EMR experience/exposure - Preferably the Oracle Health/Cerner EHR Based in the Washington, DC area and willing to travel onsite to Arlington, VA daily. Client site accessible via the Rosslyn DC Metro Stop. Must be able to understand technical design documentations and data flow diagrams. Must be an American Citizen Must be prepared to undergo a Tier III investigation for a Public Trust Level 3 clearance. Other Job Specific Skills Experience with health integration standards including HL7, FHIR, DICOM, and CCD Functional knowledge of health care provider workflows (ADT, Revenue Cycle, HIM, Imaging, Pharmacy, Lab, Ambulatory, Ancillary) Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relationships among all levels of an organization. Experience interfacing with government customer to understand, interpret, and analyze requirements. Ability to manage and lead others. Excellent organizational and time/task management skills. A polished, professional demeanor with good interpersonal skills. Strong verbal and written communication skills. Understanding of contingency planning, disaster recovery, or continuity of operations (COOP). Must have experience working on government contracts. Must be capable of working in an environment that is demanding, sometimes stressful and requires independent thinking, problem resolution and responsible actions with minimal direct oversight by senior management. Must be well versed in life cycle and project management methodologies.
    $82k-107k yearly est. 11h ago
  • Service Desk Agent Junior

    ASM Research 4.2company rating

    Alexandria, VA job

    Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic customer problems, issues, requests. As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) Provide customer onboarding and offboarding. Provide account management support. Provide 24/7 Tier 1 support for all environments and networks supporting end users. Route Tier 2/3 tickets to appropriate sustainment teams Process all IT SM tickets to completion. Assist Cyber Operations with continuous monitoring activities. Participate in training, testing, and exercises related to incident response and contingency planning. Required Qualifications Active TS security clearance and eligible for SCI and NATO read-on prior to starting work. Meet the DoD requirements for a privileged user on a TS/SCI information system prior to starting work - DoD 8140 / 8570.01-m requirements. Minimum Qualifications Bachelor's degree in an area related to the labor category with at least 2 years' experience in providing Tier 1 support of a TS/SCI system. Experience may be substituted for a degree upon approval. Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Technical experience in: - Microsoft Windows Operating Systems - Microsoft Office - Network Connectivity - Print Services - E-Mail and Internet mail - Basic PC usage and troubleshooting Ability and desire to build additional technical skills Ability to interact effectively with others Ability to follow instructions to produce desired results Aptitude to multi-task workloads Ability to remain calm and courteous in periods of stress Ability to work with broad range of experience levels Good administrative and organizational skills Willingness to work overtime and varying hours as required The program has a requirement to provide 24/7 coverage during inclement weather/snow events. The program offers per diem and comped nearby hotel stay to ensure coverage Some weekend shift work will be required
    $18k-23k yearly est. 11h ago
  • Vulnerability Management Specialist

    ASM Research 4.2company rating

    Alexandria, VA job

    Vulnerability Management Specialist will perform the following: *Defines, maintains, and enforces application security best practices *Conduct vulnerability assessment and manual/automated code reviews *Demonstrate vulnerabilities to application owners and provide mitigation recommendations *Proficient in any SAST, DAST, and OSA tools. *In depth knowledge with any programming language like Java, .NET, C#, etc. * Performs and conducts penetration tests and manual/automated code reviews. *Writes comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement *In depth Knowledge of Secure Coding best practices and OWASP top 10, SANS 25, CVE, etc. *Identify AppSec related tools/conduct tool analysis, and provide recommendations Vulnerability Management Specialist will have at least five years of working knowledge and hands-on experience with five or more of the following tools: BurpSuite, SonarQube, OWASP/Maven, Fortify, Tenable, STIG Viewer, AWS Security Hub, AWS Inspector, ePO, ServiceNow, Jira, ADO, eMASS or equivalent GRC Tools. Minimum Qualifications Bachelor's Degree in Computer Science, Engineering, or other Engineering or Technical discipline and a minimum of 5 years of working knowledge and hands-on equivalent relevant experience. Candidates must have a Security+ certification or similar Candidates must have an active secret security clearance. Position requires on-site work in Alexandria VA 2-3 days/week. Other Job Specific Skills Working knowledge and hands-on experience with the following: BurpSuite SonarQube OWASP/Maven Fortify, Tenable STIG Viewer AWS Security Hub AWS Inspector ePO, ServiceNow Jira ADO eMASS or equivalent GRC Tools
    $62k-94k yearly est. 11h ago
  • Senior Field Test Engineer

    Innovative Defense Technologies, LLC 3.3company rating

    Arlington, VA job

    Background information: Innovative Defense Technologies (IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Senior Field Test Engineer to be based in our Arlington, Virginia office. Leveraging advanced software automation, model-based systems engineering (MBSE), and AI-driven capabilities, IDT accelerates capability development, enhances operational readiness, and reduces lifecycle costs for the Department of Defense. The company is dedicated to transforming defense systems through innovation, efficiency, and mission-critical results. Overview: The Senior Field Test Engineer is a technical lead within a fast-paced, customer-focused test and experimentation team. This role requires deep experience deploying, integrating, testing, and operating complex software and hardware systems in mission-critical environments. The Senior Field Test Engineer will lead test execution efforts in the field, mentor junior engineers, interface directly with senior warfighters and government sponsors, and drive resolution of complex integration and operational issues during test events. This role is hands-on, forward-deployed, and requires strong judgment, adaptability, and technical leadership in high-visibility environments. All applicants must currently possess an active U.S. Security Clearance. Responsibilities Include: * Lead deployment, installation, configuration, and operational support of complex software and hardware systems supporting DoD and Navy operational and developmental testing. * Plan, coordinate, and execute test events across multiple test sites and Navy platforms, serving as the primary technical interface during field operations. * Collaborate directly with senior warfighters, test directors, and government sponsors to define objectives, schedules, and execution plans. * Review system and software designs to ensure testability and operational suitability. * Develop and approve test plans, procedures, and operational methodologies for complex systems and distributed architectures. * Troubleshoot and resolve advanced system, network, software, and integration issues during live test and experimentation events. * Analyze test results and provide clear, actionable assessments against requirements, including recommendations for corrective actions. * Mentor and guide junior Field Test Engineers in test execution, troubleshooting, and customer engagement. * Support continuous improvement of IDT test processes, documentation, and fielding practices. Minimum Required Qualifications: * Bachelor's degree in Engineering, Computer Science, Mathematics, Physics, or related field or equivalent full-time professional experience. * 7-10+ years of relevant experience in system integration, test, or operational support roles. * Active U.S. Security Clearance. Required skills: * Proven ability to deploy, operate, and sustain software and hardware systems in mission-critical operational environments. * Strong system integration and test experience, including distributed and tactical systems. * Advanced troubleshooting skills across software, networks, hardware, and operational processes. * Experience leading or coordinating test execution activities in the field. * Ability to communicate effectively with senior warfighters, government sponsors, and technical leadership. * Strong understanding of test methodologies, best engineering practices, and operational assessment. * Ability to adapt to rapidly changing priorities and execute multiple concurrent assignments. * Ability to travel up to 50%. Preferred skills: * Experience with Navy surface warfare systems and tactical applications (e.g., Aegis Weapon System, CEC, Link-16). * Experience working in DoD or NAVSEA test environments, labs, ranges, or deployed platforms. * Strong background in one or more related disciplines (Software Engineering, Systems Engineering, IT, Networking). * 3-5 years of hands-on experience administering VMware vSphere environments, including ESXi and vCenter. * Experience running, testing, and troubleshooting large-scale or distributed DoD software systems. * Proficiency in scripting or familiar with programming languages such as Python, Java, C++, or similar. * Experience supporting rapid prototyping, experimentation, and capability demonstrations. Competencies: * Technical leadership and decision-making in high-pressure environments * Strong verbal and written communication skills * Team-centric mindset with the ability to mentor and guide others * High level of professionalism when engaging with customers and stakeholders Pay Range*: $90,000 - $150,000 or $114,000 - $184,000 This amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience. EEO Statement: IDT is an Equal Opportunity employer.
    $114k-184k yearly Auto-Apply 13d ago
  • Proposal Manager

    Actionet 4.7company rating

    Vienna, VA job

    ActioNet is looking for a Proposal Manager located in Vienna, VA. ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Federal Government and Department of Defense. Hybrid/Remote flexibility. Preference will be given to local candidates who can build strong working relationships with the team and are available to work on-site in Vienna, VA (22180) In this role, you will be responsible for managing the proposal development lifecycle for complex information technology bids within the Federal space from pre-solicitation activities to contract awards. You will lead the development and submission of proposals for ActioNet's top corporate business growth priorities across a wide range of defense and civilian agencies, including Task Order responses for IDIQ/Contract Vehicles. This role will support ActioNet and its Joint Ventures. Responsibilities: Partner with Capture Managers and Business Unit Leaders to integrate win strategies and solutions into high-scoring proposal documents that fully address federal source-selection processes and evaluator perspectives. Dissect solicitation requirements to design compliant and compelling document outlines and provide effective guidance to diverse writing teams. Develop standard proposal management artifacts, including proposal plans, schedules, storyboards, templates, compliance matrices, and color reviews in briefs/debriefs. Run all proposal meetings, including kickoffs, daily stand-ups, and color teams. Execute standard processes across proposals and contribute to internal process improvement initiatives. Provide editing and desktop publishing support, as needed. Work closely with JV and subcontracting partners. Qualifications: US citizenship & able to obtain a security clearance. 3+ years of experience leading and managing Federal proposal efforts to include the management of large dispersed technical teams, writers, solution architects, contracts staff, price staff, etc. Direct experience managing development and submission of high-value ($50M+), winning proposals in the full and open environment for information technology and cyber security solutions and services in the Federal space. Knowledge of IDIQ level proposal responses vs Task Order responses under an IDIQ/contract vehicle Strong understanding of the Federal Acquisition Regulation and the Federal proposal process. Expert usage of MS Office products including Word, Excel, PowerPoint, and SharePoint. Strong oral and written communication skills, ability to work independently and be a self-starter, and ability to multitask. Preferred Qualifications: Shipley proposal management certification/training; or APMP certification Bachelor's degree or an equivalent proven record of successful business development, capture management, and/or proposal management experience Preference will be given to local candidates who can build strong working relationships with the team and are available to work on-site in Vienna, VA (22180) ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet?At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.What's in It For You?As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ********Direct Applicants, only. No Agencies, No third-party recruiters, please********
    $76k-106k yearly est. Auto-Apply 60d+ ago
  • EOC Incident Management - Watch Officer

    ASM Research 4.2company rating

    Ashburn, VA job

    ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of Major Incidents for an enterprise or Government agency. This position supports evenings and weekend as needed. Key duties include: 1) Performs all functional duties independently. 2) Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all data centers used by the client. 4) Provide a central point for coordination of incidents that arise in all environments. Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and troubleshoot toward resolution of incidents, and manage incidents to completion. 5) Coordinate, escalate, and/or resolve operational system/application/network events that have the potential of negatively impacting system and application availability to the user community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between Failures, Repeat Incidents 7) Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. 8) Populate Knowledge Management Database with known troubleshooting procedures. Develop “lessons learned” on all escalated incidents. 9) Escalate incidents in accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations Center call volume and SLAs to be incorporated into the CIO Morning Meeting report slides. Content may change as the Government reporting requirements change over time. Due daily by 7:30am. 11) Report monthly on outstanding tickets dependent on third party action. Report to include ticket, item awaiting action, third party, duration and if known estimated resolution time. 12) Proactively identifies opportunities for process and/or documentation improvement. 13) Supports the development of monthly Enterprise Operations Center reporting for SLAs and KPIs. MINIMUM REQUIREMENTS: • 3+ years of experience and a B.S. degree. Bachelor of Science (BS) can be substituted with an additional 4 years of related experience. • 3 years of strong experience with Fault and Performance monitoring and reporting tools such as: IBM Netcool Omnibus, AppDynamics, HP Operations Manager • 3 years of experience with working with incident management tools such as BMC Remedy • 3 years engineering experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment • 3 years exposure to Service Management/ITIL framework and concepts (incident, problem, change management, RCA) • 2+ years of proven demonstrated troubleshooting skills; highly skilled in the implementation, integration, testing and support of distributed applications • Excellent verbal and written communication skills: experience working with technical and functional resources; experience presenting information to client / senior leadership • Excellent problem solving skills: proven ability to resolve issues and explain complex problems • US Citizenship
    $83k-108k yearly est. 11h ago
  • Federal Network Support Shift Supervisor - Day

    ASM Research 4.2company rating

    Reston, VA job

    Supervises and coordinates activities of a team of Federal Network Support Engineers to provide technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. As well as perform duties of an intermediate Federal Network Support Engineer. This role bridges Tier 1 operational support with Tier 2 specialized technical expertise, supporting 24x7 operations (shift work) for critical networking infrastructure across secure federal facilities including PhysNet, FPN, ExpressRoute, VPN, and advanced network services. Key Responsibilities Advanced Operational Support Responsible for team productivity to ensure maximum output with a high Customer Satisfaction rating. Gather, analyze, and share performance metrics on team members Lead triage and mitigation of moderate complexity Livesite incidents, customer-reported incidents, and deployment incidents Perform optical SPAN monitoring and mitigations for network performance optimization Support WAN incidents and coordinate resolution activities Execute end-to-end deployment of Microsoft ExpressRoute devices for specific sites, including onboarding to GWM Validate and troubleshoot buildout configurations before production deployment Support PulseVPN and Webportal implementations for Fairfax environments Coordinate HWProxy and Scripting Framework work supports for AZN Systems Technical Problem-Solving Conduct root cause analysis on recurring incidents and develop preventive measures Issue Letters of Authorization (LOAs) and perform operational readiness tests with Microsoft partners Support Decom activities including networking decom for federal cloud environments Provide technical guidance to Tier 1 engineers during complex incidents Contribute advanced troubleshooting guides and technical documentation to knowledge base Collaboration & Escalation Management Serve as primary escalation point for Tier 1 support teams Coordinate with Microsoft partners (ATT, BT, Verizon, Equinix, etc.) on capacity planning and onboarding Manage end-to-end contract sign-off process for new Microsoft Partners Escalate highly complex or specialized issues to Tier 2 with comprehensive documentation Participate in post-incident reviews and contribute to continuous improvement initiatives Other Job Responsibilities and Duties Studies problems and capabilities, and develops solutions for improved operating procedures, alternate processing methods, communications, information flow, management reporting, and operational efficiency. Provides recommendations on short term systems projects/plans. Prepares operational forecasts and requirements for data processing, systems development, and communications. Ensures compliance with policies, processes and procedures governing team deliveries to achieve work outputs of the team. Monitors and supports the complex information technology and systems infrastructures. Conducts analysis including planning, designing, and evaluating a variety of complex information technology tools. Troubleshoots and resolves unique or complex problems in an efficient manner. Performs root cause analysis and diagnostics on the more unique or complex production systems. Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 1-2 years of experience managing IT staff. 4+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Preferred Qualifications Microsoft Azure certifications (Azure Network Engineer Associate or equivalent) Experience with federal government cloud environments Cisco CCNP or equivalent networking certification Prior experience in managed service provider (MSP) or cloud operations environment Primary Job Specific Skills Understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Working knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Familiarity with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Must have strong communication skills and be able to effectively communicate technical issues. Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Advanced knowledge of issued hardware and/or software products and excellent working knowledge of personal computers and peripherals required. Ability to get team members to work together to accomplish tasks. Stays up to date technically and applies new knowledge to job. Ability to think long-term and establish achievable action plans. Actively looks for ways to help people in the most efficient manner. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Understands the implications of new information for both current and future problem-solving and decision-making.
    $35k-49k yearly est. 11h ago
  • Asset Management Specialist

    Actionet 4.7company rating

    Washington, DC job

    Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust As a Junior Asset Management Specialist, you will help maintain Treasury's IT asset inventory to ensure accuracy, compliance, and operational readiness. This role involves tagging and tracking equipment, updating records in ServiceNow, and supporting lifecycle management activities. You will work closely with support teams to keep hardware and software data current while assisting with periodic audits. Salary Range: 46,000-55,000 Duties and Responsibilities Maintain and update IT asset records in ServiceNow. Perform physical inventory checks and asset audits. Tag and track new IT equipment upon receipt and deployment. Coordinate with technical teams for asset updates and transfers. Support compliance with Treasury IT asset management policies. Basic Qualifications (Required) U.S. Citizenship and eligibility for High Public Trust clearance. 1-8+ years of relevant IT or asset management experience. Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools. Experience with ITSM platforms such as ServiceNow. Strong customer service and communication skills. Preferred Qualifications CompTIA A+, Network+, or Security+ certification. ServiceNow or other ITSM platform experience. Federal IT or large-scale enterprise asset management experience. ITIL Foundation certification or equivalent training. ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: Advanced and Managed IT Services Agile Software Development DevSecOps Cybersecurity Health IT C4ISR & SIGINT Data Center Engineering & Operations Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: Medical Insurance Vision Insurance Dental Insurance Life and AD&D Insurance 401(k) Savings Plan Education and Professional Training Flexible Spending Accounts (FSA) Employee Referral and Merit Recognition Programs Employee Assistance and Identity Theft Protection Paid Holidays: 11 per year Paid Time Off (PTO) Disability Insurance
    $55k-86k yearly est. Auto-Apply 60d+ ago
  • Security Operations Center (SOC) Manager

    Directviz Solutions, LLC 3.6company rating

    Directviz Solutions, LLC job in Washington, DC

    Job Description DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations. At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. Security Operations Center (SOC) Manager Location: Washington, DC (On-Site) Clearance: Active Public Trust, Secret, or higher required Position Overview The SOC Manager provides strategic and operational leadership for a 24/7 Security Operations Center (SOC), ensuring continuous cybersecurity mission readiness and alignment with federal cybersecurity standards. This role is responsible for overseeing incident response operations, directing cross-functional security teams, and ensuring compliance with federal security and regulatory requirements. The SOC Manager leads modernization and innovation initiatives by leveraging Artificial Intelligence (AI), Machine Learning (ML), automation, and advanced analytics to enhance threat detection, response efficiency, and enterprise risk reduction. Key Responsibilities Provide overall leadership and management of a 24/7 Security Operations Center Direct incident detection, analysis, containment, eradication, and recovery activities in accordance with federal incident response requirements Ensure compliance with FISMA and applicable NIST frameworks Develop, implement, and mature SOC strategies incorporating AI-enabled monitoring, ML-based analytics, and automation technologies Oversee integration and operational use of cyber threat intelligence feeds and information sharing sources Lead vulnerability management, risk mitigation, and continuous monitoring initiatives Drive AI-assisted threat hunting, predictive analytics, and SOC tool orchestration efforts Coordinate with internal IT, security engineering, and external stakeholders to support enterprise security objectives Prepare and deliver timely incident reports, metrics, and executive-level briefings to senior leadership Support Zero Trust Architecture initiatives and continuous SOC capability improvements Mentor and manage SOC personnel, ensuring operational excellence and professional development Required Qualifications Bachelor's degree in Computer Science, Cybersecurity, Information Technology, Engineering, or a related technical field Minimum of 12 years of IT and/or cybersecurity experience, including: At least 5 years supporting or managing 24/7 SOC operations At least 2 years implementing or operating AI/ML-enabled cybersecurity tools, platforms, or Zero Trust Architecture solutions Strong knowledge of federal cybersecurity frameworks, incident response, and continuous monitoring. Experience supporting federal civilian or defense environments Strong leadership, communication, and executive briefing skills Experience managing SOC modernization, automation, or AI-enabled security initiatives Familiarity with federal reporting, governance, and compliance processes Required Certifications One or more of the following certifications are required: CISSP CISM CRISC (Certified in Risk and Information Systems Control) Federal IT Security Professional - Manager (FITSP-M) Certificate of Cloud Security Knowledge (CCSK) ITIL v4 Foundation Clearance Requirement Active Public Trust, Secret, or higher clearance required If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today! Physical and Mental Qualifications: Maintain focus and awareness throughout scheduled working hours. Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard. Lift and move objects weighing up to 15 pounds as needed. Exhibit excellent verbal and written communication skills, with a strong command of the English language. Demonstrate the ability to work independently while also collaborating effectively as part of a team. Quickly learn and retain routine tasks and processes. Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities. Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request. Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS). DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
    $95k-149k yearly est. 13d ago
  • ActioNet, Inc. Careers - Windows Systems Administrator - Disaster Recovery

    Actionet, Inc. 4.7company rating

    Vienna, VA job

    ActioNet has an opportunity for a Windows Systems Administrator - Disaster Recovery requiring a SECRET clearance in Vienna, VA. The Windows Systems Administrator - Disaster Recovery supports Treasury's mission-critical infrastructure by administering and maintaining Windows server environments with a focus on disaster recovery (DR) and continuity of operations (COOP). This position plays a key role in ensuring system availability, resilience, and security through proactive maintenance, testing, and incident response activities. The individual will provide hands-on technical expertise in supporting backup, failover, and restoration processes for enterprise systems. Duties and Responsibilities * Administer and maintain Windows server infrastructure supporting TSDN operations. * Perform system backups, restorations, and disaster recovery testing. * Monitor system performance and
    $67k-93k yearly est. Auto-Apply 60d+ ago
  • Triage Consultant - Journeyman

    ASM Research 4.2company rating

    Arlington, VA job

    Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintain the highest degree of sensitivity, compassion, and respect for Service members and their families. Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. Identifies high-risk cases and responds as indicated in accordance with established protocols. Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). Performs call follow-up and reporting as assigned. Demonstrates outstanding customer service. Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. Works with team to complete all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field State Licensure to practice independently (LCSW, LPC, LMFT) preferred 2-5 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.
    $72k-97k yearly est. 11h ago
  • Junior Incident Responder-Herndon, VA

    Directviz Solutions, LLC 3.6company rating

    Directviz Solutions, LLC job in Herndon, VA

    Job Description DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations. At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs. DVS is actively seeking a Junior Incident Responder to support our team onsite in Herndon, VA. This position requires an active Secret clearance. Position Description and Key Responsibilities: The Junior Incident Responder will execute the Incident Response Management Program in accordance with requirements and in alignment with the six-phase Incident Response process: planning, identification and declaration, containment, eradication, recovery, and follow-up. The Junior Incident Responder will perform incident response activities related to Internet of Things (IoT) and Operational Technology (OT) devices, including coordinating and managing end-to-end responses to security events and incidents identified by the SOC or reported to the SOC; performing initial malware analysis and triage support; operating incident analysis tools and systems; and adhering to reporting requirements for all declared significant incidents. Required skills: Ability and prior experience analyzing information technology, IoT, and OT security events to discern legitimate security incidents from non-incidents. This includes identifying malicious code and activities present within computer systems and/or enterprise networks. Working knowledge of various operating systems (e.g., Windows, OS X, Linux) commonly deployed in enterprise networks. A conceptual understanding of Windows Active Directory is also required. Working knowledge of network communications and routing protocols (e.g., TCP, UDP, Internet Control Message Protocol (ICMP), Border Gateway Protocol (BGP), Multi-Protocol Label Switching (MPLS)), as well as common internet applications and standards (e.g., Simple Mail Transfer Protocol (SMTP), DNS, DHCP, SQL, Hypertext Transfer Protocol (HTTP), Hypertext Transfer Protocol Secure (HTTPS)). Experience working with various event logging systems and proficiency in security event log analysis. Previous experience with SIEM platforms that perform log collection, analysis, correlation, and alerting is also required. Proficiency in utilizing various Packet Capture (PCAP) applications/engines and in the analysis of PCAP data. Experience with the identification and implementation of countermeasures or mitigating controls for deployment in enterprise network environments. Experience or familiarity with IoT/OT systems and data. Excellent verbal and written communication skills, with the ability to produce clear and thorough security incident reports and briefings. Excellent organizational skills and strong attention to detail. Physical and Mental Qualifications: Maintain focus and awareness throughout scheduled working hours. Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard. Lift and move objects weighing up to 15 pounds as needed. Exhibit excellent verbal and written communication skills, with a strong command of the English language. Demonstrate the ability to work independently while also collaborating effectively as part of a team. Quickly learn and retain routine tasks and processes. Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities. Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request. Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS). If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today! DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
    $78k-105k yearly est. 20d ago
  • Software Engineer

    Innovative Defense Technologies, LLC 3.3company rating

    Arlington, VA job

    Background information: Innovative Defense Technologies (IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US Department of Defense (DOD), is seeking a Software Engineer to be based in our Arlington, VA office. Leveraging advanced software automation, model-based systems engineering (MBSE), and AI-driven capabilities, IDT accelerates capability development, enhances operational readiness, and reduces lifecycle costs for the Department of Defense. The company is dedicated to transforming defense systems through innovation, efficiency, and mission-critical results. Overview: This position is based in our Arlington, VA office with support to Government customer meetings and installations throughout the United States. You will join a team of dynamic, leading edge software engineers, system integrators and system engineers. You must have experience with complex systems and fluency with contemporary programming languages, development environments, and architectures. You will be a key contributor to the development and execution of fielded DoD systems, inclusive of primarily software, but also infrastructure, security, and operational design. The environment is challenging, and you will work within a to solve complex problems for this growing business. Software Engineer responsibilities include gathering user requirements, defining system functionality, writing code in various languages (C++, Java), and verifying software functionality through testing. The ideal candidate is familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment. This role requires full-time presence on-site at our Arlington, VA office. All applicants must currently possess an active U.S. Security Clearance. Responsibilities Include: * Design, implement, and test software using multiple languages and technology stacks * Explore and prototype next-generation solutions for DoD customers * Integrate software components into complex DoD software environments * Support test and integration activities in IDT labs, as well as on-site customer labs * Develop software interfaces to communicate across network protocols such as TCP/UDP, DDS, ActiveMQ, Kafka, RabbitMQ * Take leadership in developing user, functional, and technical requirements for software systems * Participating in and providing feedback in design reviews and code reviews Minimum Required Qualifications: * Minimum of 5 years' experience in software development * Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, Systems Engineering, Physics, Mathematics, or related field or equivalent full-time professional experience. Required skills: * Strong proficiency in modern C++ and Java * Experience with tactical DoD systems and tactical data networks * Ability to decompose and document requirements and specifications * Understanding of distributed systems, algorithms, data structures and software design patterns * Understanding of the Software Development Life Cycle * Understanding of object-oriented programming * Proficiency working with version control software like Git, SVN and software development environments * Experience with software testing and configuration management * Ability to convert vague customer requirements into a refined software solution * Ability to identify and describe algorithmic complexity * Ability to work on-site with potential hybrid flexibility * Ability to travel approximately 20% Preferred skills: * Proficiency in containerization (Docker, Podman, etc.) and orchestration frameworks (Swarm, Kubernetes, etc.) * Development, system integration, and test experience with complex DoD systems * Experience supporting and working with cross-functional teams in a dynamic environment * Familiarity with US Navy and US Army tactical C2 or sensors such as Aegis, CEC, CAC2S, IBCS, SPY-1, etc system design is desired * Experience with virtualization and containerization deployment technologies * Experience with deployment automation tools (SALT, Ansible, Terraform etc.) * Proficiency working with different SW development tools such as Jenkins, JFrog Artifactory, and Gitlab * Experience with creating and configuring Virtual Machines (VMware, VirtualBox, etc.) * Experience with basic network concepts like VLANs, IP addressing schemes, and static routing Competencies: * Solid analytical abilities, coupled with a strong sense of ownership, urgency, and drive * Problem-solving skills with the ability to navigate ambiguous situations * Excellence in oral, written, and technical communication with peers and non-technical cohorts * Initiative, creativity, reliability, teamwork * Strong organization and planning skills * Attention to detail Pay Range*: $114,000 - $184,000 or $135,000 - $231,000 This amount may not be reflective of actual compensation that may be earned as pay is dependent on a candidate's experience, skills, and education. The posted range does not include bonuses, commissions, tips, or other benefits. IDT is often looking to place multiple candidates at various levels. Therefore, more than one pay range has been included, commensurate with experience. EEO Statement: IDT is an Equal Opportunity employer.
    $75k-99k yearly est. Auto-Apply 11d ago
  • Lead Cyber Threat Analyst

    Directviz Solutions 3.6company rating

    Directviz Solutions job in Washington, DC

    DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs. At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today! Position Title: Lead Cyber Threat Analyst Location: Washington, DC Position Summary The Lead Cyber Threat Analyst serves as the technical and operational lead for enterprise cybersecurity operations, overseeing approximately 63 systems and ensuring compliance with all federal security standards. This role is responsible for driving the organization's threat detection, analysis, and response strategy, leading the Computer Security Incident Response Center (CSIRC), and managing enterprise security monitoring tools within the Enterprise Security Operations Center (ESOC). The position requires deep expertise in cybersecurity frameworks, threat intelligence, and vulnerability management, combined with strong leadership, analytical, and communication skills to guide analysts, coordinate incident response, and safeguard sensitive financial and operational systems. Key Responsibilities Lead enterprise-wide cybersecurity operations across ~63 systems, ensuring continuous protection and compliance with federal security standards. Oversee daily security monitoring, analysis, and response activities within the Enterprise Security Operations Center (ESOC). Direct 24/7 Computer Security Incident Response Center (CSIRC) operations, including incident triage, containment, and recovery. Develop and maintain comprehensive security documentation, including System Security Plans (SSPs), Privacy Impact Assessments (PIAs), and Risk Management Framework (RMF) artifacts. Conduct annual Security Control Assessments (SCAs) and perform evaluations for new systems and applications. Identify, track, and remediate vulnerabilities and risks across enterprise environments. Develop and maintain a real-time Cyber Threat Dashboard for senior leadership reporting and situational awareness. Lead the Vulnerability Management Program, including prioritization, patching, and remediation oversight. Monitor and analyze network traffic for potential intrusions, unauthorized activity, and anomalous behavior. Manage security tools, threat intelligence feeds, and automation solutions supporting the ESOC mission. Provide training, mentoring, and technical guidance to cybersecurity analysts and SOC staff. Oversee incident handling involving Personally Identifiable Information (PII) and ensure proper documentation and escalation. Collaborate with cross-functional and government stakeholders to align operations with NIST, FISMA, and organizational security policies. Support the protection and compliance of financial systems under the OCFO through proactive risk management. Maintain system and application security posture, ensuring ongoing compliance and operational integrity. Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Minimum of 10 years of progressive IT or technology experience, including at least 5 years within the past decade supporting large-scale federal technical contracts. At least 7 years of cybersecurity experience, with 5 years focused on threat analysis in SOC or CSIRC environments supporting government systems. Required Certification: Certified Information Systems Security Professional (CISSP). Preferred Certifications: GIAC Certified Intrusion Analyst (GCIA), Certified Ethical Hacker (CEH), CompTIA Cybersecurity Analyst (CySA+). Required: Information Technology Infrastructure Library (ITIL) 4 Foundation certification. Strong understanding of cybersecurity frameworks and principles (NIST 800-53, FISMA, RMF, ISO 27001). Proven experience with enterprise risk management, incident response, and vulnerability remediation. Excellent analytical and problem-solving skills, with strong attention to detail. Effective communication and interpersonal skills to collaborate across technical, executive, and federal teams. Ability to lead multiple projects simultaneously and deliver results under tight deadlines. Physical and Mental Qualifications: Be able to maintain awareness during scheduled working hours. Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard) Able to lift up to 15 pounds. Excellent verbal and written communication; good command of the English language Execute tasks independently and work as a team. Learns and memories routine tasks. Strong organizational, grammar, business correspondence, and self-management skills Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities. DVS retains the right to change or assign other duties to this position. DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law. DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.
    $87k-115k yearly est. 12d ago
  • Service Desk Agent

    ASM Research 4.2company rating

    Falls Church, VA job

    The individual will perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client site in Falls Church, VA. The shifts are 7am-3pm. Manages manual data ingests occurring on average once every 30 minute Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact information. Performs initial level of problem identification and attempts to resolve routine or basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within the provided knowledge articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Performs incident notification and escalation of problems/request/issues to responsible party. Performs follow up on all incidents with customer to provide exceptional customer satisfaction. Follows defined process to document problems within tracking software and database. Through provided training, attains knowledge of customer and customer specific business environment. Attains an understanding of customer Service Level requirement. Through training, attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. Seeks opportunities to improve knowledge, skills and performance and is receptive to constructive criticism. Other supporting duties, as directed. Willingness to work overtime and varying hours as required. Minimum Qualifications AS or BS degree in computer\information systems or related field. 2-5 years of applicable work experience Must have an active Secret security clearance Must have an active or be able to obtain Security+ Certification Must be a U.S. citizen Must work on client-site in Fall Church, VA Industry certifications. (A+, Network+, Microsoft, Apple, Linux, Cisco, ITIL, DoD) Knowledge of Amazon Web Services (AWS) Other Job Specific Skills Excellent customer service skills Uses a knowledge document to work independently with general supervision and maintains a high-degree of professional conduct at all times Excellent communication and interpersonal skills Good problem solving and analytical skills Proven analytical and problem-solving abilities Ability to work well within a team
    $18k-23k yearly est. 11h ago
  • Sr Triage Consultant Supervisor

    ASM Research 4.2company rating

    Arlington, VA job

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. Hires, trains, coaches, counsels, and evaluates the performance of direct reports Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures Facilitates and participates in staff training Participates in staff meetings and clinical conferences Supports quality and risk management to meet call center target metrics Ensures complete and accurate documentation in case management system (CMS) Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Work hours are either 7A-4P Mon-Fri or 10A-7P Mon-Fri ET. Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.
    $103k-132k yearly est. 10h ago
  • Federal Network Support Engineer (Tier 2) - Day

    ASM Research 4.2company rating

    Reston, VA job

    Senior Federal Network Support Engineer to provide expert-level technical infrastructure and software services support for the Azure Core Networking team within Government Cloud environments. This role serves as the highest tier of operational support for 24x7 operations (shift work), providing specialized expertise in complex network architectures, advanced troubleshooting, and architectural guidance for critical networking infrastructure supporting PhysNet, FPN, ExpressRoute, VPN, optical networking, and emerging network services across air-gapped and secure federal facilities. Key Responsibilities Advanced Operational Support Serve as final escalation point for complex / critical Livesite incidents, customer-reported issues, and deployment incidents Lead resolution of high-priority incidents affecting PhysNet and FPN network operations with 24x7 coverage requirements Perform advanced root cause analysis and develop comprehensive remediation strategies Design and implement solutions for complex networking scenarios involving federal cloud buildouts Provide technical consultation on ExpressRoute Direct architecture, capacity planning, and optimization Lead optical SPAN monitoring initiatives and develop advanced mitigation strategies for network performance Advanced Network Engineering Architect end-to-end deployment solutions for Microsoft ExpressRoute devices across multiple sites Develop and optimize network automation workflows contributing to PNAAS automation initiatives Design and validate complex configuration implementations for production environments Lead technical evaluation and integration of Microsoft partner services (ATT, BT, Verizon, Equinix, etc.) Drive network infrastructure modernization efforts including AZN Systems integration for HWProxy and Scripting Framework Oversee PulseVPN and Webportal architectural implementations for secure federal environments Technical Problem-Solving Develop advanced troubleshooting methodologies and comprehensive knowledge base articles Create operational readiness frameworks and testing protocols for new service deployments Lead post-incident review sessions and drive systemic improvements Provide technical mentorship to Tier 1 and Tier 1.5 engineers Contribute to capacity planning and infrastructure scaling strategies Participate in architectural review boards and technical governance activities Operational Excellence Issue and manage Letters of Authorization (LOAs) with Microsoft's infrastructure partners Oversee contract sign-off processes for new Microsoft Partner integrations Lead complex decom activities for networking infrastructure in federal cloud environments Manage relationships with Microsoft product groups and partner organizations Drive continuous improvement initiatives across operational workflows Participate in on-call rotation providing 24x7 expert-level support Minimum Qualifications Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred. 7+ years of experience in network operations or technical support Security Requirements Active Secret level clearance Able to obtain CJIS background check Required Certifications (One or more) CompTIA Network+ CompTIA Security+ Azure AZ-900 Primary Job Specific Skills Strong understanding of enterprise networking concepts including routing protocols (BGP, OSPF), MPLS, VPN technologies Solid knowledge of Microsoft Azure networking services (ExpressRoute, VPN Gateway, Virtual WAN) Experience with network monitoring tools and SPAN/packet capture analysis Experience with ticketing systems and incident management processes Strong troubleshooting and problem-solving abilities Excellent written and verbal communication skills Ability to work independently in a 24x7 operational environment Strong attention to detail and commitment to documentation standards Customer service orientation with ability to manage multiple priorities Proficiency with network automation concepts and scripting (PowerShell, Python) preferred Other Job Skills Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. Applies standard methodology, techniques, procedures and criteria. Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. Exceptional customer service skills. Experience with cloud infrastructure, digital workspace, and storage technology.
    $84k-114k yearly est. 10h ago

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