Dispatch/office assistant education requirements

Updated January 8, 2025

4 min read

There are several educational requirements to become a dispatch/office assistant. Dispatch/office assistants usually study business, criminal justice, or general studies. 35% of dispatch/office assistants hold a high school diploma, and 27% hold an associate degree. We analyzed 1,919 real dispatch/office assistant resumes to see exactly what dispatch/office assistant education sections show.

The most common colleges for dispatch/office assistants are the University of Phoenix and the University of Phoenix.

There are also many online dispatch/office assistant courses to help get the education required to be a dispatch/office assistant.

There are certain dispatch/office assistant certifications that you should consider. These dispatch/office assistant certifications include Certified Nurse Assistant (CNA) and Medical Assistant.

What education do you need to become a dispatch/office assistant?

What degree do you need to be a dispatch/office assistant?

The most common degree for dispatch/office assistants is high school diploma, with 35% of dispatch/office assistants earning that degree. The second and third most common degree levels are associate degree degree at 27% and associate degree degree at 21%.

High School Diploma, 35%

Associate, 27%

Bachelor's, 21%

Diploma, 8%

Other Degrees, 9%

What should I major in to become a dispatch/office assistant?

You should major in business to become a dispatch/office assistant. 25% of dispatch/office assistants major in business. Other common majors for a dispatch/office assistant include criminal justice and general studies.

Business, 25%

Criminal Justice, 10%

General Studies, 8%

Psychology, 7%

Other Majors, 50%

Most common colleges for dispatch/office assistants

Dispatch/office assistants often get their degrees at University of Phoenix, Grand Valley State University, and DeVry University. Here are the most common colleges for dispatch/office assistants in the US based on their resumes.

Dispatch/office assistant common college	Percentages
University of Phoenix	16.67%
Grand Valley State University	6.94%
DeVry University	6.94%
Concorde Career College	6.94%
University of North Carolina at Greensboro	5.56%

Show more common dispatch/office assistant colleges

Best majors for dispatch/office assistants

Rank	Major	Percentages
1	Business	24.6%
2	Criminal Justice	10.1%
3	General Studies	7.9%
4	Psychology	7.1%
5	Accounting	6.9%

Show more common dispatch/office assistant majors

Best colleges for dispatch/office assistants

The best colleges for dispatch/office assistants are Stanford University, Northwestern University, and Boston College.

A dispatch/office assistant with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for dispatch/office assistants. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become dispatch/office assistants.

1. Western Carolina University

Cullowhee, NC • Private

In-state tuition

$3,926

Enrollment

9,835

2. Stanford University

Stanford, CA • Private

In-state tuition

$51,354

Enrollment

7,083

3. Ball State University

Muncie, IN • Private

In-state tuition

$9,896

Enrollment

15,529

4. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

5. Bowling Green State University

Bowling Green, OH • Private

In-state tuition

$11,105

Enrollment

13,729

6. Cedar Crest College

Allentown, PA • Private

In-state tuition

$39,216

Enrollment

1,303

7. Morgan State University

Baltimore, MD • Private

In-state tuition

$7,900

Enrollment

6,404

8. Northwestern University

Evanston, IL • Private

In-state tuition

$54,568

Enrollment

8,451

9. Siena Heights University

Adrian, MI • Private

In-state tuition

$27,124

Enrollment

2,035

10. University of Akron

Akron, OH • Private

In-state tuition

$11,463

Enrollment

13,676

20 best online courses for dispatch/office assistants

Advertising disclosure

1. CVS Health Call Center Customer Service

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

2. The Ultimate Microsoft Office 2021/365 Training Bundle

4.5

(640)

Learn the essentials of Microsoft Office in this 6-course bundle for Office 365 or Office 2021 users...

3. MS Office Course Bundle- Word , Powerpoint , Excel & Outlook

4.3

(319)

MS Office Learn and Polish the Most Desirable Office Courses at work , MS Word , MS Excel , MS Powerpoint and MS Outlook...

4. Microsoft Office 365 Administration

4.5

(2,676)

Microsoft Office 365 Administration...

5. Airline Operations: Flight Planning and Flight Dispatch

4.3

(702)

Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...

6. Microsoft Office Essential Skills

4.6

(2,029)

Learn the essential Microsoft Office skills employers want from a Microsoft Certified Trainer!...

7. Ultimate Microsoft Office; Excel, Word, PowerPoint & Access

4.5

(11,600)

Learn basic to advanced Microsoft Office skills in this 9-course bundle for Office 365 or Office 2019...

8. MS Office; Excel, Word, Access & PowerPoint 2019 - Beginners

4.5

(1,407)

Learn the essentials of Microsoft Office in this 4-course bundle for Office 365 or Office 2019 users...

9. Microsoft Office; Excel, Word & PowerPoint 2019 - Beginners

4.6

(958)

Learn the essentials of Microsoft Office in this 3-course bundle for Office 365 or Office 2019 users...

10. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

11. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

12. Practical Office 365 Administration

4.2

(291)

Learn in depth about Office 365 for Administrators and also find useful tips and resources to enhance your role as an Of...

13. MS Office Complete Training - Beginner to Expert Level

(311)

Complete Practical training in MS Office 2010 to 2019 and Office 365 in MS Excel, MS Word, MS Power Point and MS Access...

14. Microsoft Office Complete Course All in one MS Office

4.3

(702)

Basic to Advanced Level Microsoft office Training Course A Complete Guide to MS Word, Power Point & Excel...

15. Microsoft 70-346: Managing Office 365 Identities and Requ.

(385)

Microsoft 70-346: Managing Office 365 Identities and Requirements...

16. The ultimate real-life Office 365 productivity course

4.4

(5,368)

Transition to a digital workplace and boost Office 365 productivity through real life storytelling and best practices...

17. Certified Information Systems Security Officer (CISSO)

4.5

(656)

Certified Information Systems Security Officer (CISSO) Certification Exam Prep Course...

18. The Ultimate Microsoft Office 2010 Training Bundle 48 Hours

4.7

(846)

The Most Convenient Way to Boost Your Confidence And Learn MS Office 2010 Inside And Out—Quickly, No Travel or Classes...

19. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

20. Getting Started with Call Center Training

4.4

(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

Top 10 most affordable universities for dispatch/office assistants

The most affordable schools for dispatch/office assistants are Baruch College of the City University of New York, suny farmingdale, and california state university - bakersfield.

If the best universities for dispatch/office assistants are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for dispatch/office assistants.

1. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

2. SUNY Farmingdale

Farmingdale, NY • Private

In-state tuition

$8,306

Cost of attendance

16,091

3. California State University - Bakersfield

Bakersfield, CA • Private

In-state tuition

$7,309

Cost of attendance

16,714

4. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

5. Minot State University

Minot, ND • Private

In-state tuition

$7,064

Cost of attendance

15,576

6. California State University - Dominguez Hills

Carson, CA • Private

In-state tuition

$6,942

Cost of attendance

14,469

7. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

8. Brooklyn College of the City University of New York

Brooklyn, NY • Private

In-state tuition

$7,240

Cost of attendance

13,991

9. Dickinson State University

Dickinson, ND • Private

In-state tuition

$6,768

Cost of attendance

15,506

10. SUNY Polytechnic Institute

Utica, NY • Private

In-state tuition

$8,238

Cost of attendance

21,567

Top 10 hardest universities to get into for dispatch/office assistants

The hardest universities for dispatch/office assistants to get into are Stanford University, Northwestern University, and Boston College.

Some great schools for dispatch/office assistants are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for dispatch/office assistants based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. Stanford University

Stanford, CA • Private

Admissions rate

SAT average

1,497

2. Northwestern University

Evanston, IL • Private

Admissions rate

SAT average

1,508

3. Boston College

Chestnut Hill, MA • Private

Admissions rate

28%

SAT average

1,429

4. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

5. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

SAT average

1,492

6. SUNY at Binghamton

Vestal, NY • Private

Admissions rate

40%

SAT average

1,376

7. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

8. Bentley University

Waltham, MA • Private

Admissions rate

43%

SAT average

1,338

9. University of Southern California

Los Angeles, CA • Private

Admissions rate

13%

SAT average

1,445

10. Brandeis University

Waltham, MA • Private

Admissions rate

31%

SAT average

1,398

Top 10 easy-to-apply-to universities for dispatch/office assistants

The easiest schools for dispatch/office assistants to get into are Oklahoma Wesleyan University, notre dame college, and lim college.

Some schools are much easier to get into. If you want to start your career as a dispatch/office assistant without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for dispatch/office assistants.

1. Oklahoma Wesleyan University

Bartlesville, OK • Private

Admissions rate

68%

SAT average

964

2. Notre Dame College

Cleveland, OH • Private

Admissions rate

90%

SAT average

994

3. LIM College

New York, NY • Private

Admissions rate

83%

SAT average

1,061

4. Notre Dame de Namur University

Belmont, CA • Private

Admissions rate

82%

SAT average

983

5. Holy Names University

Oakland, CA • Private

Admissions rate

70%

SAT average

849

6. Oregon Institute of Technology

Klamath Falls, OR • Private

Admissions rate

96%

SAT average

1,139

7. D'Youville College

Buffalo, NY • Private

Admissions rate

100%

SAT average

1,072

8. Presentation College

Aberdeen, SD • Private

Admissions rate

97%

SAT average

1,050

9. Lewis-Clark State College

Lewiston, ID • Private

Admissions rate

100%

SAT average

1,009

10. Fresno Pacific University

Fresno, CA • Private

Admissions rate

85%

SAT average

1,053

Average dispatch/office assistant salary by education level

Dispatch/office assistants with a Master's degree earn more than those without, at $37,509 annually. With a Bachelor's degree, dispatch/office assistants earn a median annual income of $36,309 compared to $34,972 for dispatch/office assistants with an Associate degree.

Dispatch/office assistant education level	Dispatch/office assistant salary
Master's Degree	$37,509
High School Diploma or Less	$34,600
Bachelor's Degree	$36,309
Some College/ Associate Degree	$34,972

Dispatch/office assistant education FAQs

What is the best college for Dispatch/Office Assistants?

Have more questions? See all answers to common office and administrative questions.

Search for dispatch/office assistant jobs

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs