Dispatch Technician Education Requirements And Courses

Dispatch technician education requirements

Updated January 8, 2025

2 min read

Usually, dispatch technicians don't need a college education. The most common degree for dispatch technicians is associate degree with 34% graduates, with only 32% dispatch technician graduates earning bachelor's degree. Dispatch technicians who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include customer service, emergency calls and pos.

What education do you need to become a dispatch technician?

What degree do you need to be a dispatch technician?

The most common degree for dispatch technicians is associate degree, with 34% of dispatch technicians earning that degree. The second and third most common degree levels are bachelor's degree degree at 32% and bachelor's degree degree at 23%.

Associate, 34%

Bachelor's, 32%

High School Diploma, 23%

Diploma, 6%

Other Degrees, 5%

What should I major in to become a dispatch technician?

You should major in business to become a dispatch technician. 25% of dispatch technicians major in business. Other common majors for a dispatch technician include information technology and computer information systems.

Business, 25%

Information Technology, 9%

Computer Information Systems, 8%

Computer Science, 7%

Other Majors, 51%

Best majors for dispatch technicians

Rank	Major	Percentages
1	Business	25.0%
2	Information Technology	9.4%
3	Computer Information Systems	7.5%
4	Computer Science	6.6%
5	General Studies	5.6%

Show more common dispatch technician majors

20 best online courses for dispatch technicians

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2. Customer Service & Support For Customer Service Executives

4.5

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Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

3. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

4. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

5. IT/Desktop Computer Support- Troubleshooting for Technicians

4.2

(306)

Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

6. Customer Service Basics: Improve your Service now

4.5

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The basic golden rules to kickstart your service...

7. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

8. Getting Started with Call Center Training

4.4

(607)

Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...

9. Customer Service, Customer Support, And Customer Experience

4.6

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

10. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

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Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

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Master Customer Service using this practical customer care course...

12. Customer Service Fundamentals: Putting People First

4.4

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. SAP Customer Service (CS/SM) - Service Management module

4.4

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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

14. Computer Hardware, Operating System and Networking

4.1

(314)

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15. Customer Service: Keep 'em coming back!

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How to give the best customer service in your industry and keep those customers raving about your business...

16. Outstanding Customer Service - The Ultimate Guide!

4.5

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Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

17. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

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For you and your team to be successful in providing great customer service, start by putting your customer first...

18. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

19. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

20. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

Average dispatch technician salary by education level

According to our data, dispatch technicians with a Bachelor's degree earn the highest average salary, at $37,011 annually. Dispatch technicians with a Associate degree earn an average annual salary of $36,696.

Dispatch technician education level	Dispatch technician salary
High School Diploma or Less	$35,096
Bachelor's Degree	$37,011
Some College/ Associate Degree	$36,696