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Dispensing optician skills for your resume and career

Updated January 8, 2025
2 min read
Dispensing optician example skills
Below we've compiled a list of the most critical dispensing optician skills. We ranked the top skills for dispensing opticians based on the percentage of resumes they appeared on. For example, 43.9% of dispensing optician resumes contained patients as a skill. Continue reading to find out what skills a dispensing optician needs to be successful in the workplace.

15 dispensing optician skills for your resume and career

1. Patients

Here's how dispensing opticians use patients:
  • Communicated information and provided customer service to patients, families and visitors.
  • Assisted patients with frame selection, eyeglass and contact lens ordering and verifying glasses, and contact lenses upon arrival.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how dispensing opticians use patient care:
  • Provided superior patient care in the dispensing of frames, lenses, lens treatments and contact lenses.
  • Assisted the needs of the Optometrist to optimize patient care.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dispensing opticians use customer service:
  • Provided exceptional customer service, answered incoming phone inquiries.
  • Commissioned Sales Position with heavy emphasis on Customer Service.

4. Insurance Eligibility

Here's how dispensing opticians use insurance eligibility:
  • Verified patient insurance eligibility and processed and submitted insurance claims.
  • Scheduled eye exams and verified insurance eligibility for exams and glasses.

5. Appointment Scheduling

Here's how dispensing opticians use appointment scheduling:
  • Arranged appointment scheduling with clients and answered multiple phone lines.
  • Practiced efficient and courteous secretarial skills, such as record keeping, filing, appointment scheduling, and report recording.

6. Eye Exams

Here's how dispensing opticians use eye exams:
  • Scheduled and confirmed appointments for eye examinations.
  • Assisted in sales which included lenses and frames* Prepared patients for eye exams* Scheduled necessary appointments upon request* Referrals to Ophthalmologists

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7. Optical Prescriptions

Here's how dispensing opticians use optical prescriptions:
  • Assist customers in selecting the style and color of eyeglass frames and lenses as pertaining to their optical prescription.
  • Assist clients in selecting frames that are coordinated with facial and eye measurements and optical prescriptions.

8. Optical Laboratories

Here's how dispensing opticians use optical laboratories:
  • Prepared work orders that gave optical laboratories the information needed to fabricate lenses and to mount lenses in frames.
  • Prepared a work order that gives optical laboratories the information needed to fabricate lenses.

9. Insurance Claims

Here's how dispensing opticians use insurance claims:
  • Scheduled appointments, created patient charts and submitted insurance claims.
  • Processed Insurance claims and reconciled credit card receipts.

10. RX

RX represents a medical prescription. It is a formal form of communication between doctors or pharmacists or other registered health care professionals. It authorizes an individual to distribute the prescribed drug or medicine to a particular patient. When a drug says ‘Rx only', it means that it should only be consumed and sold upon prescription.

Here's how dispensing opticians use rx:
  • Installed low visual aids to rx glasses.
  • Ordered contact lenses, and Rgp's According to Rx and k readings.

11. Front Desk

Here's how dispensing opticians use front desk:
  • Assisted front desk with scheduling appointments, patient check in/out, patient pretesting and filing insurance.
  • Front desk receptionist, scheduling appointments, checking insurance and optical insurance billing, taking payments.

12. VSP

Here's how dispensing opticians use vsp:
  • Perform proper billing to insurance providers such as VSP, Eyemed, Avesis and VBA.
  • Obtained Authorizations for eyewear and exam from Vsp, Eyemed, and Avesis.

13. Eye Measurements

Here's how dispensing opticians use eye measurements:
  • Assisted patient in selecting frames to ensured that frames coordinate with facial and eye measurements and eyewear prescription.
  • Assist clients in selecting frames according to style and color and ensure frames coordinated with facial and eye measurements.

14. Insurance Benefits

Here's how dispensing opticians use insurance benefits:
  • Processed and verified of third party insurance information and explained insurance benefits to clients.
  • Perform reception work as needed including file management, scheduling, working with insurance benefits, and overall information organization.

15. ANSI

Here's how dispensing opticians use ansi:
  • Verified that finished lenses are ground to specification in accordance with ANSI standards.
  • Read and process prescription (ANSI Standard Tolerance).
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List of dispensing optician skills to add to your resume

Dispensing optician skills

The most important skills for a dispensing optician resume and required skills for a dispensing optician to have include:

  • Patients
  • Patient Care
  • Customer Service
  • Insurance Eligibility
  • Appointment Scheduling
  • Eye Exams
  • Optical Prescriptions
  • Optical Laboratories
  • Insurance Claims
  • RX
  • Front Desk
  • VSP
  • Eye Measurements
  • Insurance Benefits
  • ANSI
  • Prescription Eyewear
  • Retail Sales
  • Insurance Verification
  • Frame Selection
  • Vision Insurance
  • Visual Fields
  • Lens Selection
  • Inventory Control
  • Suit Client
  • Hippa
  • Insurance Coverage
  • Lens Specifications
  • Board Management
  • HIPAA
  • Vertex Distance
  • Patient Charts
  • Eye Glasses
  • Bank Deposits
  • OCT
  • Insurance Authorizations
  • Surface Quality
  • Optical Centers
  • Field Testing
  • Lab Orders
  • Optical Products
  • Frame Inventory
  • Lens Material
  • Simple Bookkeeping
  • NCT
  • Pupillary Distance
  • Lens Coatings

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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