Diversified Services Inc jobs in Washington, DC - 25 jobs

Senior ESS Design Engineer- Virtual
Diversified 4.2
Diversified job in Washington, DC
Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. How You'll Contribute: The Senior ESS Design Engineer (DE) is a member of the Project Engineering Electronic Security Systems (ESS) team and a lead engineer to Federal and Non-Federal design projects. The DE will provide support through the design project life cycle from sales concept to design development, construction drawings to construction administration support. As a technical resource on a project team, you will be instrumental in the determination and execution of client and system requirements and will collaborate with support teams to bring your design to life. Through our workflows, you'll have access to incredible technology and tools to help you articulate and deliver your design while being supported by global resources. The DE will be supported and mentored by Solutions Architects and Director of Engineering. DE will maintain both primary and supportive roles on complex ESS projects through direction of the Director of ESS Engineering. This role shapes the technical foundation and delivery quality of Diversified's ESS practice. Decisions made in this role define engineering standards, drive continuous improvement, and influence the company's ability to scale and maintain high-quality ESS solutions across regions. By aligning engineering practices with business needs and field realities, this role contributes directly to customer satisfaction, operational efficiency, and Diversified's reputation as a leader in electronic security system integration. Decisions made by this role impact the Engineering, Field Services, and Project Management teams, with a primary focus on the design, deployment, and support of ESS solutions. This role makes strategic and decisions related to technical standards, process improvements, team structure, vendor engagement, and quality assurance. These decisions directly influence the effectiveness and consistency of ESS engineering output and affect how well field and service teams are supported throughout the project lifecycle. The DE will report directly to the Director of ESS Engineering. What You'll Do: Contributor for complex engagements and works directly with clients and the Design Engineering team to develop specifications, designs, budgets, timelines and manage expectations. Ability to speak to Federal Security System standards such as FIPS (Federal Information Processing Standards) and FICAM (Federal Identity, Credential, and Access Management). Strong understanding and experience implementing design standards based around UL2050 and ICD 705. Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of electronic security solutions. Develop ESS project estimates and proposals. Develop the Bill of Materials (BOM) and support documentation. Develop detailed 30%, 60%, 90%, 100% IFC, and/or Shop Drawings. Research, identify, and recommend technology options for clients. DE may have client interaction and contribute to the P and L performance. Strong understanding of Internal and External project lifecycles. Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. Theposition bears the responsibility to develop long-lasting client partnerships & work with team members to maintain the account on all levels. Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. Provides direction and counsel to junior personnel in engineering projects and guides issue resolution. Attend appropriate manufacturer training, attend or lead lunch and learn and continue online education. Represent ESS Engineering in enterprise-wide initiatives and strategic discussions related to delivery, quality, and customer satisfaction. This role is responsible for strategically partnering with subcontractors, manufacturers, and distributors. This position will occasionally work directly with enterprise and strategic clientele to foster optimal relationships. Occasional travel to client sites is required to resolve project escalations, provide customer consultation, and/or assist Field Engineering with commissioning efforts. 25% Travel. What You'll Bring: Education & Certifications: Bachelors Degree or Equivalent Years of Experience Required Skills/Qualifications: 5-7+ years of experience in ESS systems design, integration, or engineering required. 2+ years of team leadership or engineering management experience. Familiarity with platforms such as Lenel, CCure, Honeywell, Brivo, Milestone, ExacqVision, Eagle Eye, Axis, and Hanwha. Experience with enterprise-level networking, IP-based ESS system architecture, and AutoCAD. Experience managing multi-discipline technical teams and supporting regional or enterprise-scale project delivery. Proven experience leading engineering efforts within ESS domains such as access control, video surveillance, and intrusion detection systems. Strong understanding of system integration, project engineering processes, and field-to-office feedback loops. Skilled in process improvement methodologies, technical governance, and cross-functional coordination. Effective communicator with the ability to engage internal teams, vendors, and executive stakeholders. Analytical mindset with ability to interpret performance data, identify trends, and drive strategic improvements. Demonstrated ability to coach, mentor, and lead engineering teams in a dynamic and evolving environment. Experience managing vendor relationships and coordinating enterprise-level technology training. Strong organizational and time management skills with a focus on operational efficiency and documentation quality. Preferred Skills/Qualifications: TS/SCI Clearance Strongly Preferred Experience with Federal Security Systems, Information Technology, or related field preferred Industry certifications in access control or video surveillance (e.g., Lenel Onguard, Milestone, etc.) are a plus. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan options to suit your family's needs Dental (including orthodontic coverage) and vision plans Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401k with Employer Match Paid Time Off and Paid Holidays Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services And much more To learn more about becoming part of the Diversified team, visit us at our career site or email us at **************************. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered. If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact ************************** so we can assist you. Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. #J-18808-Ljbffr
$100k-128k yearly est. 4d ago

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Senior ESS Field Support Technician - Northern Virginia
Diversified 4.2
Diversified job in Arlington, VA
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and “C” level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
$79k-123k yearly est. 17d ago
Installation Superintendent
Diversified 4.2
Diversified job in Washington, DC
How You'll Contribute: The Installation Superintendent is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for on-site direction of work and the actual work that gets done in our clients' buildings. The Installation Superintendent needs to coordinate closely with project management, building contractors and others to manage all on-site installation activity. This position is a combination of Senior Install Tech and On-site Project Manager focused on the installation activity on the job site. This position does not directly manage personnel, (direct reports) but does manage the installation projects and ensures the installation occurs on time with no interruptions. This position is key in working with project managers and installation staff to resolve roadblocks for successful completion. This position is also responsible for ensuring the highest quality of installation work. Although this position can do some actual install work it is mostly focused on the site management functions listed. Location: Must live in the Washinton DC - VA area. What You'll Do: Serve as on-site leader and supervisor for AV installation teams across multiple projects or large-scale sites supporting Lead Technicians and field teams in achieving daily production goals. Ensure compliance with all safety regulations and promote a culture of health and safety on job sites. Coordinate field activities with other trades, contractors, and site stakeholders to maintain schedule and workflow alignment. Conduct pre-construction and in-progress site walks to verify site readiness and installation progress. Act as primary point of contact for on-site client representatives, fostering positive customer relationships. Oversee subcontractor performance to ensure alignment with project scope, quality expectations, and safety standards. Monitor professionalism, installation quality, and effectiveness to ensure adherence to Diversified and industry standards. Lead on-site issue resolution, coordinating with Project Managers and Engineers as needed to address technical or logistical challenges. Manage logistics, tooling, and material flow to support uninterrupted field operations. Ensure accuracy and timeliness of attendance records, timesheets, and reporting in alignment with project installation budgets. Oversee documentation quality, including redline drawings, as-built records, and punch list completion in coordination with Project Managers. What You'll Bring: Education & Certifications:. AVIXA CTS or CTS-I certification achieved or in progress. OSHA 30 certification required or obtainable within 90 days. Experience leading field operations across multiple simultaneous projects. Proficient in construction site coordination and cross-trade collaboration. Familiarity with project management principles, scheduling tools, and budget tracking. Advanced manufacturer certifications on AV systems or components. Experience with quality assurance processes and field documentation standards. Prior success mentoring field technicians and fostering professional team development. Required Skills/Qualifications: 5 years' experience as an installation technician or related industry experience Demonstrated leadership and supervisory experience in AV or construction-related project environments. Deep understanding of AV installation practices, quality standards, and project execution processes. Strong knowledge of health and safety regulations and experience promoting safety compliance on active sites. Proven ability to coordinate field activities across multiple trades and subcontractors. Skilled in client communication and relationship management in dynamic project settings. Ability to identify and resolve field issues with sound judgement and minimal escalation. Excellent organizational skills for managing inventory, logistics, documentation, and field team performance. Proficient in collaborating with Project Managers and Engineers on scope management, budget adherence, and project deliverables. Proficient in Microsoft Office Suite for basic project documentation Complexity: This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field superintendent in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the PM. This position requires good diplomacy inworking with our clients and other key stakeholders on the job sites. Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 70-90%, but remote travel can be up to 30% of the job. Safety: Maintain and wear appropriate PPE as the job and tasks require it. Ensure hazards are addressed and rectified in a timely manner.
$73k-110k yearly est. 14d ago
Senior Account Executive Regional Media
Diversified 4.2
Diversified job in Washington, DC
What part will you play? The "Senior Account Executive Regional Media” is a sales role within Media & Entertainments sales efforts targeted at identified broadcast network and broadcast groups. This position will report directly to the Director of Sales Media. This position will work directly with the business unit team to execute and drive sales aligned with the BU plans. They will have specific accountability for defined individual enterprise level accounts sales. Location: In the Chicago or Detroit or Washinton, DC area .. What will you be doing? Create account specific strategies with new and existing targeted named accounts that maximizes the business potential in line with the direction of the BU plans. Focus on building and strengthening customer relationships and specifically identifying new opportunities within named customer list to sell the entire portfolio of Diversified applications and solutions. Ability to close strategic deals, navigate unique client support situations. Facilitate internal or third-party resources at the right time ensuring client success. Ensure sales standards are met. Must have and be able to leverage strong industry relationships at executive level within targeted customers and utilize deep understanding of customer technology applications. Develop annual go to market sales plan and budget with BU for the assigned strategic accounts including monthly and quarterly goals and forecasts. Identify and propose new enterprise customers that fit the defined criteria to increase enterprise sales. Manage daily operational activities which include collaborating with Technical Operations on proposal development and problem resolution. Focus on maximizing client satisfaction for enterprise accounts. Continual improvement to drive productivity, and opportunities for process improvement. Including the cross selling of other business units products and services. Meet or exceed top line revenue and profitability targets for the assigned M&E enterprise accounts. Work closely with vendors and our innovation team to remain up to date on technology changes within the industry and identify areas of opportunity. Travel to customers to review and close sales opportunities and to project sites as required to ensure quality and build customer relations. Ability to utilize data analytics to course correct quickly when there are coverage gaps. Continual improvement, and optimization of business growth in the US, evangelizing, educating and influencing to advance sales initiatives and deliverables Work closely with internal business units within Diversified and maintain relationships with partners and stakeholders. Work closely with core vendor partners and maintain strategic alliances Partner with BU and People Team to advise on training requirements to upgrade sales skillsets to be best in class. WHSQ (Work, Health, Safety, & Quality) Responsibilities: Maintain and wear appropriate PPE as the job and tasks require it Report Incidents within 24 hours regardless of severity Ensure hazards are addressed and rectified in a timely manner Promote and engage in Safety Culture within organization. Complexity: Implement numerous account strategies with highest level accounts progressing multiple opportunities simultaneously as sales are driven through stages towards closure with constant attention to relationship management. Physical Working Environment: Remote office with significant travel expected. What do we require from you? Required/Desired Knowledge, Experience and Skills: Minimum 10 years' experience leading and selling to executive levels at M&E strategic accounts list focused on Broadcast Stations & Networks, College Journalism, E-Sports, Media Truck Providers, State Facilities, Post Production, & Sound Stage facilities. Ability to manage Pre & Post sales team to meet results and performance criteria through relationship and consultive selling approach. Experience with detailed account planning and strategy development for both existing and new customer relationships. Deep understanding of network and broadcast groups technology needs and applications. Ability to position and drive technology selling strategy to profitable opportunities for both product and professional services engagements.
$66k-99k yearly est. 14d ago
Installation Technician
Diversified 4.2
Diversified job in Washington, DC
How You'll Contribute: The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary. Location: Must live in the Washinton DC - VA area. What You'll Do: Perform structured cabling installation: pull, terminate, label, and dress cables per project documentation and standards. Complete physical installation and wiring of AV devices (displays, speakers, microphones, cameras, control interfaces, etc.). Assemble, populate, and dress equipment racks with a high degree of workmanship and adherence to design documents. Solder and terminate connectors according to project specifications and accepted industry practices. Execute light physical construction tasks as required (e.g., blocking, mounting surfaces, hardware installation). Follow Diversified's installation procedures, quality guidelines, and safety protocols with minimal deviation. Maintain accurate daily records: timesheets, daily field reports, checklists, and as-built documentation. Collaborate effectively with Project Managers, Engineers, and Lead Technicians to ensure project milestones are met. Represent Diversified professionally on active job sites, including client and construction environments. Actively participate in ongoing training and skill development toward advancing technical proficiency. Complexity: This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/ Certifications: AVIXA CTS Certification. OSHA 10 or OSHA 30 certification or obtainable within 90 days. Prior experience in AV, electrical, telecom, or related trades. Proficient in Microsoft Office Suite for basic project documentation. Familiarity with project management software or field reporting tools. Experience working in active construction environments with cross-trade coordination. Required Skills/Qualifications: 1+ years as an associate technician and/or fabrication technician or related industry experience. Proven ability to perform core AV installation tasks with minimal direct instruction. Competency with hand tools, power tools, and installation materials required for AV integration. Strong understanding of cabling types, termination techniques, and device mounting requirements. Ability to interpret functional design drawings, cable riser diagrams, and architectural drawings. Comfortable working on ladders, lifts, and in construction environments. Strong work ethic, attention to detail, and commitment to quality workmanship. Effective communication skills and ability to collaborate within a project team. Flexibility and adaptability to evolving site conditions and project priorities.
$29k-38k yearly est. 16d ago
Senior Project Manager - Audio Video
Diversified 4.2
Diversified job in Washington, DC
How You'll Contribute: A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. The Senior Project Manager will also mentor other Project Managers with the company. The SPM will be assigned the largest, most complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel. What You'll Do: Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be held accountable for following and helping to improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction. Coordinates and communicates. Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up. Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings. Provides support and assistance to team members as needed in order help them be successful and get the job done. Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict. Designs, plans, and coordinates work teams with regard to AVE installation projects Assumes ownership of individual projects and assignments Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc. May be required to regularly lead a team on large projects. Develops and communicates project updates as required. Provides constant monitoring of labor, equipment and materials budgets. Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules. Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions. Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion. Contracts with contractors and other trades when necessary. Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects. Ensures quality and continuous improvement. Coordinates training & turnover of projects to client, service department, & sales. Complexity: Every project is different and every set of project stakeholders is different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: Takes full ownership of project. Acts as the single point of responsibility and accountability for the project. Ensures schedule performance, quality of solution delivered to client, and client satisfaction. Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client. Demonstrates proactivity, responsiveness, and follow through. Communicates decision options to stakeholders and manages those decisions. Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education & Certifications: Associates/Bachelors degree required and/or equivalent experience. A PMP certification from the Project Management Institute. AVIXA CTS certification Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: A minimum of 8 years of experience as a project manager in commercial construction trades and settings. Deep knowledge and experience with audio/video systems. Knowledgeable of low voltage electrical projects. Strong verbal and written communication skills. Supervisory and people skills. The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people-related problems. Great people leadership skills. Strong financial background in project cost accounting. A project manager typically has these base skills. Has a high level of both written and verbal communication skills. Focused on clients and able to understand how they can use technology from Diversified to meet their business needs. Approachable; works well on teams. Is a natural leader. Delegates effectively. Good at setting and managing people's expectations. Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance. Excellent at planning. Forecasts and manages risks. Problem solver who can remain effective in tense situations.
$95k-130k yearly est. 17d ago
Senior ESS Installation Technician - Sterling VA
Diversified 4.2
Diversified job in Washington, DC
How You'll Contribute: The Senior ESS (Electronic Security) Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients' buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. The installation can include rack and enclosure build outs, panel terminations, device installation, testing and troubleshooting. The Senior Tech will be responsible for our most complex system designs, will mentor other technicians and set an example in all aspects of the job. What You'll Do: You will be expected to know and learn what is on the BOM for every job and know the material required for your job. Maintain timeline of job schedule with regards to when devices/head end work needs to be installed and terminated. If you are not able to maintain a given timeline, it is expected for you to communicate that with the site supervisor ASAP. Take ownership of job schedules for workload given to you. Prioritize your time properly and be able to manage multiple tasks at any given time. Maintain constant communication with the Site Supervisor on a daily basis. Point out any/all problems found on drawings/matrix to Site Supervisor ASAP. Communicate with Site Supervisor ASAP if equipment is missing/defective. Getting replacement inventory may be delayed due to lead times, hence it is very important to notify to appropriate party ASAP. Help Site Supervisor with inventory if and when needed (maintain an online copy on one note) Keep written records of the following on One Note: Work accomplished with technicians/trades (sub-contractors, GC, EC) Project issues Discuss problems that may arise Site Readiness Document Site Inventory (kept up to date, at minimum, on a monthly basis) Redlines/RFIs (if required) Communicate the need for assistance and guidance for any work that is required for the job. This may include labor problems as well as technical issues. Assist installation technicians on questions or concerns with installation of devices/head end work to be done. Complexity: This level of technician will be responsible for performing tasks on clients' job sites with no supervision. This position is responsible for coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills. Decision Making Authority: This position is often alone on the job sites and requires good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites. Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employees will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: this is an installation tech role supporting a major, long-term project in Boydton VA. It is 100% onsite. If you don't reside in the local area, travel/ lodging expenses will be reimbursed per Diversified' s Travel & Expense Policy. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Safety: Maintain and wear appropriate PPE as the job and tasks require it Ensure hazards are addressed and rectified in a timely manner What You'll Bring: Education & Certifications: High school or GED equivalent. Required Skills/Qualifications: 2+ years of hands-on, recent experience installing access control and video surveillance cameras in a large-scale commercial environment, preferably to include data centers and new construction. Lenel experience/ certification preferred Must have the ability to understand access control/CCTV systems, install anything ACS, CCTV, intercom related, and troubleshoot and fix any problems that may arise during the installation process. Administrative capabilities to keep up with day-to-day requirements of every project. This includes: Proficiency with the following software: Teams, Outlook, OneNote, BlueBeam, Adobe Reader Knowledge of the following document types: Project drawings, Programming Matrix, SRDs, UILs, Job Hazard Analysis (JHAs), Task Hazard Analysis (THAs), Risk Hazard Analysis (RHAs), RFIs, Redlines Must be able to review and understand the following: Matrix Drawings, BOM Lists, SRDs Must be able to maintain the schedule given for the job and follow DIV28 specifications for quality control.
$53k-63k yearly est. 17d ago
Senior ESS Design Engineer- Virtual
Diversified 4.2
Diversified job in Washington, DC
How You'll Contribute: The Senior ESS Design Engineer (DE) is a member of the Project Engineering Electronic Security Systems (ESS) team and a lead engineer to Federal and Non-Federal design projects. The DE will provide support through the design project life cycle from sales concept to design development, construction drawings to construction administration support. As a technical resource on a project team, you will be instrumental in the determination and execution of client and system requirements and will collaborate with support teams to bring your design to life. Through our workflows, you'll have access to incredible technology and tools to help you articulate and deliver your design while being supported by global resources. The DE will be supported and mentored by Solutions Architects and Director of Engineering. DE will maintain both primary and supportive roles on complex ESS projects through direction of the Director of ESS Engineering. This role shapes the technical foundation and delivery quality of Diversified's ESS practice. Decisions made in this role define engineering standards, drive continuous improvement, and influence the company's ability to scale and maintain high-quality ESS solutions across regions. By aligning engineering practices with business needs and field realities, this role contributes directly to customer satisfaction, operational efficiency, and Diversified's reputation as a leader in electronic security system integration. Decisions made by this role impact the Engineering, Field Services, and Project Management teams, with a primary focus on the design, deployment, and support of ESS solutions. This role makes strategic and decisions related to technical standards, process improvements, team structure, vendor engagement, and quality assurance. These decisions directly influence the effectiveness and consistency of ESS engineering output and affect how well field and service teams are supported throughout the project lifecycle. The DE will report directly to the Director of ESS Engineering. What You'll Do: Contributor for complex engagements and works directly with clients and the Design Engineering team to develop specifications, designs, budgets, timelines and manage expectations. Ability to speak to Federal Security System standards such as FIPS (Federal Information Processing Standards) and FICAM (Federal Identity, Credential, and Access Management). Strong understanding and experience implementing design standards based around UL2050 and ICD 705. Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of electronic security solutions. Develop ESS project estimates and proposals. Develop the Bill of Materials (BOM) and support documentation. Develop detailed 30%, 60%, 90%, 100% IFC, and/or Shop Drawings. Research, identify, and recommend technology options for clients. DE may have client interaction and contribute to the P and L performance. Strong understanding of Internal and External project lifecycles. Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to develop long-lasting client partnerships & work with team members to maintain the account on all levels. Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. Provides direction and counsel to junior personnel in engineering projects and guides issue resolution. Attend appropriate manufacturer training, attend or lead lunch and learn and continue online education. Represent ESS Engineering in enterprise-wide initiatives and strategic discussions related to delivery, quality, and customer satisfaction. This role is responsible for strategically partnering with subcontractors, manufacturers, and distributors. This position will occasionally work directly with enterprise and strategic clientele to foster optimal relationships. Occasional travel to client sites is required to resolve project escalations, provide customer consultation, and/or assist Field Engineering with commissioning efforts. 25% Travel. What You'll Bring: Education & Certifications: Bachelors Degree or Equivalent Years of Experience Required Skills/Qualifications: 5-7+ years of experience in ESS systems design, integration, or engineering required. 2+ years of team leadership or engineering management experience. Familiarity with platforms such as Lenel, CCure, Honeywell, Brivo, Milestone, ExacqVision, Eagle Eye, Axis, and Hanwha. Experience with enterprise-level networking, IP-based ESS system architecture, and AutoCAD. Experience managing multi-discipline technical teams and supporting regional or enterprise-scale project delivery. Proven experience leading engineering efforts within ESS domains such as access control, video surveillance, and intrusion detection systems. Strong understanding of system integration, project engineering processes, and field-to-office feedback loops. Skilled in process improvement methodologies, technical governance, and cross-functional coordination. Effective communicator with the ability to engage internal teams, vendors, and executive stakeholders. Analytical mindset with ability to interpret performance data, identify trends, and drive strategic improvements. Demonstrated ability to coach, mentor, and lead engineering teams in a dynamic and evolving environment. Experience managing vendor relationships and coordinating enterprise-level technology training. Strong organizational and time management skills with a focus on operational efficiency and documentation quality. Preferred Skills/Qualifications: TS/SCI Clearance Strongly Preferred Experience with Federal Security Systems, Information Technology, or related field preferred Industry certifications in access control or video surveillance (e.g., Lenel Onguard, Milestone, etc.) are a plus.
$100k-128k yearly est. 16d ago
Installation Technician
Diversified 4.2
Diversified job in Alexandria, VA
How You'll Contribute: The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary. Location: Must live in the Washinton DC - VA area. What You'll Do: Perform structured cabling installation: pull, terminate, label, and dress cables per project documentation and standards. Complete physical installation and wiring of AV devices (displays, speakers, microphones, cameras, control interfaces, etc.). Assemble, populate, and dress equipment racks with a high degree of workmanship and adherence to design documents. Solder and terminate connectors according to project specifications and accepted industry practices. Execute light physical construction tasks as required (e.g., blocking, mounting surfaces, hardware installation). Follow Diversified's installation procedures, quality guidelines, and safety protocols with minimal deviation. Maintain accurate daily records: timesheets, daily field reports, checklists, and as-built documentation. Collaborate effectively with Project Managers, Engineers, and Lead Technicians to ensure project milestones are met. Represent Diversified professionally on active job sites, including client and construction environments. Actively participate in ongoing training and skill development toward advancing technical proficiency. Complexity: This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/ Certifications: AVIXA CTS Certification. OSHA 10 or OSHA 30 certification or obtainable within 90 days. Prior experience in AV, electrical, telecom, or related trades. Proficient in Microsoft Office Suite for basic project documentation. Familiarity with project management software or field reporting tools. Experience working in active construction environments with cross-trade coordination. Required Skills/Qualifications: 1+ years as an associate technician and/or fabrication technician or related industry experience. Proven ability to perform core AV installation tasks with minimal direct instruction. Competency with hand tools, power tools, and installation materials required for AV integration. Strong understanding of cabling types, termination techniques, and device mounting requirements. Ability to interpret functional design drawings, cable riser diagrams, and architectural drawings. Comfortable working on ladders, lifts, and in construction environments. Strong work ethic, attention to detail, and commitment to quality workmanship. Effective communication skills and ability to collaborate within a project team. Flexibility and adaptability to evolving site conditions and project priorities.
$33k-43k yearly est. 14d ago
Installation Superintendent
Diversified 4.2
Diversified job in Alexandria, VA
How You'll Contribute: The Installation Superintendent is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for on-site direction of work and the actual work that gets done in our clients' buildings. The Installation Superintendent needs to coordinate closely with project management, building contractors and others to manage all on-site installation activity. This position is a combination of Senior Install Tech and On-site Project Manager focused on the installation activity on the job site. This position does not directly manage personnel, (direct reports) but does manage the installation projects and ensures the installation occurs on time with no interruptions. This position is key in working with project managers and installation staff to resolve roadblocks for successful completion. This position is also responsible for ensuring the highest quality of installation work. Although this position can do some actual install work it is mostly focused on the site management functions listed. Location: Must live in the Washinton DC - VA area. What You'll Do: Serve as on-site leader and supervisor for AV installation teams across multiple projects or large-scale sites supporting Lead Technicians and field teams in achieving daily production goals. Ensure compliance with all safety regulations and promote a culture of health and safety on job sites. Coordinate field activities with other trades, contractors, and site stakeholders to maintain schedule and workflow alignment. Conduct pre-construction and in-progress site walks to verify site readiness and installation progress. Act as primary point of contact for on-site client representatives, fostering positive customer relationships. Oversee subcontractor performance to ensure alignment with project scope, quality expectations, and safety standards. Monitor professionalism, installation quality, and effectiveness to ensure adherence to Diversified and industry standards. Lead on-site issue resolution, coordinating with Project Managers and Engineers as needed to address technical or logistical challenges. Manage logistics, tooling, and material flow to support uninterrupted field operations. Ensure accuracy and timeliness of attendance records, timesheets, and reporting in alignment with project installation budgets. Oversee documentation quality, including redline drawings, as-built records, and punch list completion in coordination with Project Managers. What You'll Bring: Education & Certifications:. AVIXA CTS or CTS-I certification achieved or in progress. OSHA 30 certification required or obtainable within 90 days. Experience leading field operations across multiple simultaneous projects. Proficient in construction site coordination and cross-trade collaboration. Familiarity with project management principles, scheduling tools, and budget tracking. Advanced manufacturer certifications on AV systems or components. Experience with quality assurance processes and field documentation standards. Prior success mentoring field technicians and fostering professional team development. Required Skills/Qualifications: 5 years' experience as an installation technician or related industry experience Demonstrated leadership and supervisory experience in AV or construction-related project environments. Deep understanding of AV installation practices, quality standards, and project execution processes. Strong knowledge of health and safety regulations and experience promoting safety compliance on active sites. Proven ability to coordinate field activities across multiple trades and subcontractors. Skilled in client communication and relationship management in dynamic project settings. Ability to identify and resolve field issues with sound judgement and minimal escalation. Excellent organizational skills for managing inventory, logistics, documentation, and field team performance. Proficient in collaborating with Project Managers and Engineers on scope management, budget adherence, and project deliverables. Proficient in Microsoft Office Suite for basic project documentation Complexity: This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field superintendent in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the PM. This position requires good diplomacy inworking with our clients and other key stakeholders on the job sites. Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 70-90%, but remote travel can be up to 30% of the job. Safety: Maintain and wear appropriate PPE as the job and tasks require it. Ensure hazards are addressed and rectified in a timely manner.
$55k-83k yearly est. 14d ago
Senior ESS Field Support Technician - Northern Virginia
Diversified 4.2
Diversified job in Washington, DC
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and “C” level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
$78k-121k yearly est. 17d ago
Media Sr Project Manager- Broadcast
Diversified 4.2
Diversified job in Arlington, VA
How You'll Contribute: A Media Sr Project Manager (SPM) is responsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiation through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all Broadcast projects, budgets, and scopes. The SPM will act as the person responsible for their assigned projects and have direct control over all project activities. Daily activities include project communications, scheduling, task lists for team participants, managing deliverables from the consulting team, and overseeing the completion of projects. The PM is responsible for completing consulting projects on time, on budget and achieving high levels of customer satisfaction from our customers. Most of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be helping to constantly improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. They manage the client relationship, including expectations, communications, and satisfaction.What You'll Do: Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up. Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings. Provides support and assistance to team members as needed in order help them be successful and get the job done. Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict. Designs, plans, and coordinates work teams regarding Media and Entertainment's consulting projects Assumes ownership of individual projects and assignments Establishes and maintains communication with Account Executives, Directors, internal and external consultants and subject matter experts, clients, etc. Develops and communicates project updates as required. Provides constant monitoring of labor budgets. Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules. Coordinates all deliverable documentation between all internal and external stakeholders. Facilitate and directs document reviews to assure proper documentation is delivered to the client. Provides punch-list of remaining tasks after substantial completion. Contracts with contractors when necessary. Monitors status of projects including cost, timing, and staffing to ensure timely and accurate completion of projects. Ensure quality and continuous improvement. Coordinates transition of projects to later phase project teams. Complexity: Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between discovery, analysis, conceptual design, and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence, and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality, and client satisfaction are a very complex set of variables.Decision Making Authority: Takes full ownership of project Acts as the single point of responsibility and accountability for the project. Ensures schedule performance, quality of solution delivered to client, and client satisfaction. Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensure timely and correct billings to client. Demonstrates proactivity, responsiveness, and follow through. Communicates decision options to stakeholders and manages those decisions. Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Some travel by car and occasional airplane trips should be expected as much of our consulting work is conducted remotely with occasional in-person meetings. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. 10% remote travel is not unusual. Safety: When meeting a client in person, Diversified requires PMs to ensure the team is conducting themselves in a safe manner and adheres to our site visit requirements. This may include: Maintain and wear appropriate PPE as the job and tasks require it. Ensure hazards are addressed and rectified in a timely manner. Participate in incident investigations and reporting. Conduct safety walk-throughs on project sites. Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans. What do we require from you? Education/Certifications: A PMP certification from the Project Management Institute is desired. Other relevant certifications may be required or preferred based on the technology focus of the position. This includes Certified Scrum Master (CSM), demonstrated knowledge of Agile project management, software project management, program management, organizational change, management, and possibly cloud technologies. Required/Desired Knowledge, Experience and Skills: 5+ years of experience as a project manager in media technology projects, especially in consulting. Knowledgeable of broadcast operations and technologies. Comfortable with hardware and software-based solutions. Strong verbal and written communication skills. Supervisory and people skills. Ability to manage design/build projects for the Media business unit when not managing consulting projects. The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems. A project manager typically has these base skills. Has a high level of both written and verbal communication skills. Focused on clients and able to understand how they can use solutions to meet their business needs. Approachable; works well on teams. Is a natural leader. Delegates effectively. Good at setting and managing people's expectations. Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance. Excellent at planning. Forecasts and manages risks. Problem solver who can remain effective in tense situations. 5+ years of experience in managing complex broadcast infrastructures / projects ($10-30M) + matrix managing > 6 professionals + Fiscal Management of >$1M in assigned annual budgets. Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols. Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points. Certified Scrum Master = a definite plus. Proven track record of successfully completing engineering projects. A clear understanding of project phases Program, Conceptualization, Schematic Design, Design Development, Construction and Commissioning. A thorough, demonstrable understanding of the consulting process including discovery, business analysis, gap analysis, workflow documentation, conceptual system diagrams, and development of roadmaps, presentations, and written narratives for project findings. Aware of systems integration as well as architectural and construction drawings and specifications. Detailed oriented, independent, self-starter Exceptional time management skills with a track record for meeting deadlines Excellent communication skills Ability to analyze complex issues and communicate concise succinct messages High level of problems solving and technical troubleshooting skill
$93k-128k yearly est. 17d ago
Senior Installation Technician
Diversified 4.2
Diversified job in Washington, DC
How You'll Contribute: The Senior Installation Technician is the highest-level field technician role, serving as both a hands-on technical expert and on-site leader for AV installation projects. This role provides advanced technical execution while leading installation teams (typically 3-5 technicians), applying sound judgement to manage site activities with minimal oversight. The Senior Technician ensures adherence to Diversified's standards, industry best practices, and client expectations across all aspects of AV installation. This position plays a critical role in delivering quality outcomes, mentoring junior team members, and representing Diversified in dynamic project environments. Location: Must live in the Washinton DC - VA area. What You'll Do: Lead on-site installation teams (typically 3-5 technicians), coordinating inventory, daily activities and ensuring project milestones and quality standards are met. Perform advanced installation tasks, including structured cabling (pull, terminate, label, dress), device installation, soldering and connector termination, equipment rack assembly, and light physical construction. Serve as primary point of technical leadership on site, interpreting and executing complex project documentation and addressing field conditions in real time. Mentor and coach team members to promote technical skill development and adherence to safety and quality standards. Conduct and document quality control checks to ensure installations meet Diversified and client expectations. Facilitate effective communication between field teams, Project Managers, Engineers, General Contractors, Subcontractors, and client stakeholders. Manage on-site administrative tasks, including daily reports, redline documentation, punchlist completion, and timesheet verification. Proactively identify and escalate project risks, field issues, or scope changes to project leadership. Model professionalism and customer-focused behavior on all job sites. Provide feedback to leadership on installation processes, tools, and team performance to support continuous improvement. What You'll Bring: Required Skills/Qualifications: 3-5+ years senior installation experience installing and servicing AV/security systems. Expert-level proficiency in Diversified AV installation norms, practices, and quality standards. Demonstrated leadership experience managing small field teams on active job sites. Advanced technical knowledge of AV system components, cabling, device integration, and rack assembly. Strong ability to interpret and implement complex project documentation independently. Skilled in problem solving and field adaptation with minimal supervision. Excellent interpersonal and communication skills across internal teams and client-facing roles. Commitment to safety, quality, and continuous improvement. Strong organizational and leadership skills with ability to balance technical and supervisory duties. Education/ Certifications: AVIXA CTS or CTS-I certification achieved or in progress. OSHA 30 certification required or obtainable within 90 days. Advanced manufacturer certifications on AV systems or components. Proven track record leading AV installation teams on mid-size or complex projects. Proficient in project reporting tools, Microsoft Office Suite, and digital field documentation. Familiarity with project management processes, construction coordination, and site supervision. Prior experience contributing to process improvement or field training initiatives. Work Environment: Physical Requirements: Must be able to lift 30lbs. Associate will spend most of the day on their feet moving around the job site. Must be able to occasionally lift at least 50 lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Must be able to hear. Travel: Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 70-90%, but remote travel can be up to 30% of the job. Work may be performed in an active construction site requiring appropriate PPE.
$53k-63k yearly est. 16d ago
Installation Technician
Diversified 4.2
Diversified job in Sterling, VA
How You'll Contribute: The installation technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. This installation can include displays, projectors, loudspeakers, microphones, equipment racks, etc. Will also provide advice and guidance to Associate Installation Technicians as necessary. Location: Must live in the Washinton DC - VA area. What You'll Do: Perform structured cabling installation: pull, terminate, label, and dress cables per project documentation and standards. Complete physical installation and wiring of AV devices (displays, speakers, microphones, cameras, control interfaces, etc.). Assemble, populate, and dress equipment racks with a high degree of workmanship and adherence to design documents. Solder and terminate connectors according to project specifications and accepted industry practices. Execute light physical construction tasks as required (e.g., blocking, mounting surfaces, hardware installation). Follow Diversified's installation procedures, quality guidelines, and safety protocols with minimal deviation. Maintain accurate daily records: timesheets, daily field reports, checklists, and as-built documentation. Collaborate effectively with Project Managers, Engineers, and Lead Technicians to ensure project milestones are met. Represent Diversified professionally on active job sites, including client and construction environments. Actively participate in ongoing training and skill development toward advancing technical proficiency. Complexity: This level of technician will be responsible for performing tasks on clients job sites with little supervision. On smaller projects this position may be responsible for the coordination with clients, contractors and subcontractors. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general the project manager and a site supervisor are available to answer questions. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education/ Certifications: AVIXA CTS Certification. OSHA 10 or OSHA 30 certification or obtainable within 90 days. Prior experience in AV, electrical, telecom, or related trades. Proficient in Microsoft Office Suite for basic project documentation. Familiarity with project management software or field reporting tools. Experience working in active construction environments with cross-trade coordination. Required Skills/Qualifications: 1+ years as an associate technician and/or fabrication technician or related industry experience. Proven ability to perform core AV installation tasks with minimal direct instruction. Competency with hand tools, power tools, and installation materials required for AV integration. Strong understanding of cabling types, termination techniques, and device mounting requirements. Ability to interpret functional design drawings, cable riser diagrams, and architectural drawings. Comfortable working on ladders, lifts, and in construction environments. Strong work ethic, attention to detail, and commitment to quality workmanship. Effective communication skills and ability to collaborate within a project team. Flexibility and adaptability to evolving site conditions and project priorities.
$33k-43k yearly est. 16d ago
Installation Superintendent
Diversified 4.2
Diversified job in Sterling, VA
How You'll Contribute: The Installation Superintendent is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for on-site direction of work and the actual work that gets done in our clients' buildings. The Installation Superintendent needs to coordinate closely with project management, building contractors and others to manage all on-site installation activity. This position is a combination of Senior Install Tech and On-site Project Manager focused on the installation activity on the job site. This position does not directly manage personnel, (direct reports) but does manage the installation projects and ensures the installation occurs on time with no interruptions. This position is key in working with project managers and installation staff to resolve roadblocks for successful completion. This position is also responsible for ensuring the highest quality of installation work. Although this position can do some actual install work it is mostly focused on the site management functions listed. Location: Must live in the Washinton DC - VA area. What You'll Do: Serve as on-site leader and supervisor for AV installation teams across multiple projects or large-scale sites supporting Lead Technicians and field teams in achieving daily production goals. Ensure compliance with all safety regulations and promote a culture of health and safety on job sites. Coordinate field activities with other trades, contractors, and site stakeholders to maintain schedule and workflow alignment. Conduct pre-construction and in-progress site walks to verify site readiness and installation progress. Act as primary point of contact for on-site client representatives, fostering positive customer relationships. Oversee subcontractor performance to ensure alignment with project scope, quality expectations, and safety standards. Monitor professionalism, installation quality, and effectiveness to ensure adherence to Diversified and industry standards. Lead on-site issue resolution, coordinating with Project Managers and Engineers as needed to address technical or logistical challenges. Manage logistics, tooling, and material flow to support uninterrupted field operations. Ensure accuracy and timeliness of attendance records, timesheets, and reporting in alignment with project installation budgets. Oversee documentation quality, including redline drawings, as-built records, and punch list completion in coordination with Project Managers. What You'll Bring: Education & Certifications:. AVIXA CTS or CTS-I certification achieved or in progress. OSHA 30 certification required or obtainable within 90 days. Experience leading field operations across multiple simultaneous projects. Proficient in construction site coordination and cross-trade collaboration. Familiarity with project management principles, scheduling tools, and budget tracking. Advanced manufacturer certifications on AV systems or components. Experience with quality assurance processes and field documentation standards. Prior success mentoring field technicians and fostering professional team development. Required Skills/Qualifications: 5 years' experience as an installation technician or related industry experience Demonstrated leadership and supervisory experience in AV or construction-related project environments. Deep understanding of AV installation practices, quality standards, and project execution processes. Strong knowledge of health and safety regulations and experience promoting safety compliance on active sites. Proven ability to coordinate field activities across multiple trades and subcontractors. Skilled in client communication and relationship management in dynamic project settings. Ability to identify and resolve field issues with sound judgement and minimal escalation. Excellent organizational skills for managing inventory, logistics, documentation, and field team performance. Proficient in collaborating with Project Managers and Engineers on scope management, budget adherence, and project deliverables. Proficient in Microsoft Office Suite for basic project documentation Complexity: This level of technician will be responsible for performing tasks on clients' jobsites with no supervision. This position is responsible for the coordination with clients, contractors and subcontractors. This position will be the key and only field superintendent in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. Requires maintaining quality control on all field work. This position requires the highest level of technical and people skills along with great communication skills. Decision Making Authority: This position is often alone on the job sites and requires making good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions, but this position is very independent and will be looked upon to make many onsite decisions on behalf of the PM. This position requires good diplomacy inworking with our clients and other key stakeholders on the job sites. Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 60% of their time on their feet and be required to be mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Associate must possess a valid driver's license in their state of residence. Associate will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2-hour driving distance each way) usually makes up 70-90%, but remote travel can be up to 30% of the job. Safety: Maintain and wear appropriate PPE as the job and tasks require it. Ensure hazards are addressed and rectified in a timely manner.
$55k-83k yearly est. 16d ago
Senior Project Manager - Audio Video
Diversified 4.2
Diversified job in Bethesda, MD
How You'll Contribute: A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. The Senior Project Manager will also mentor other Project Managers with the company. The SPM will be assigned the largest, most complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel. What You'll Do: Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be held accountable for following and helping to improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction. Coordinates and communicates. Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up. Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings. Provides support and assistance to team members as needed in order help them be successful and get the job done. Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict. Designs, plans, and coordinates work teams with regard to AVE installation projects Assumes ownership of individual projects and assignments Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc. May be required to regularly lead a team on large projects. Develops and communicates project updates as required. Provides constant monitoring of labor, equipment and materials budgets. Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules. Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions. Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion. Contracts with contractors and other trades when necessary. Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects. Ensures quality and continuous improvement. Coordinates training & turnover of projects to client, service department, & sales. Complexity: Every project is different and every set of project stakeholders is different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: Takes full ownership of project. Acts as the single point of responsibility and accountability for the project. Ensures schedule performance, quality of solution delivered to client, and client satisfaction. Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client. Demonstrates proactivity, responsiveness, and follow through. Communicates decision options to stakeholders and manages those decisions. Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education & Certifications: Associates/Bachelors degree required and/or equivalent experience. A PMP certification from the Project Management Institute. AVIXA CTS certification Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: A minimum of 8 years of experience as a project manager in commercial construction trades and settings. Deep knowledge and experience with audio/video systems. Knowledgeable of low voltage electrical projects. Strong verbal and written communication skills. Supervisory and people skills. The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people-related problems. Great people leadership skills. Strong financial background in project cost accounting. A project manager typically has these base skills. Has a high level of both written and verbal communication skills. Focused on clients and able to understand how they can use technology from Diversified to meet their business needs. Approachable; works well on teams. Is a natural leader. Delegates effectively. Good at setting and managing people's expectations. Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance. Excellent at planning. Forecasts and manages risks. Problem solver who can remain effective in tense situations.
$95k-131k yearly est. 17d ago
Senior ESS Field Support Technician - Northern Virginia
Diversified 4.2
Diversified job in Bethesda, MD
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and “C” level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
$62k-96k yearly est. 17d ago
Senior ESS Installation Technician - Sterling VA
Diversified 4.2
Diversified job in Sterling, VA
How You'll Contribute: The Senior ESS (Electronic Security) Installation Technician is responsible for performing a wide variety of installation duties on technology projects for our clients. This position is the key field position for the bulk of the actual work that gets done in our clients' buildings. The install tech needs to coordinate with project management, field superintendents and others to fully understand their role on specific projects. They interpret our drawing packages to create the basis of the finished systems. The installation can include rack and enclosure build outs, panel terminations, device installation, testing and troubleshooting. The Senior Tech will be responsible for our most complex system designs, will mentor other technicians and set an example in all aspects of the job. What You'll Do: You will be expected to know and learn what is on the BOM for every job and know the material required for your job. Maintain timeline of job schedule with regards to when devices/head end work needs to be installed and terminated. If you are not able to maintain a given timeline, it is expected for you to communicate that with the site supervisor ASAP. Take ownership of job schedules for workload given to you. Prioritize your time properly and be able to manage multiple tasks at any given time. Maintain constant communication with the Site Supervisor on a daily basis. Point out any/all problems found on drawings/matrix to Site Supervisor ASAP. Communicate with Site Supervisor ASAP if equipment is missing/defective. Getting replacement inventory may be delayed due to lead times, hence it is very important to notify to appropriate party ASAP. Help Site Supervisor with inventory if and when needed (maintain an online copy on one note) Keep written records of the following on One Note: Work accomplished with technicians/trades (sub-contractors, GC, EC) Project issues Discuss problems that may arise Site Readiness Document Site Inventory (kept up to date, at minimum, on a monthly basis) Redlines/RFIs (if required) Communicate the need for assistance and guidance for any work that is required for the job. This may include labor problems as well as technical issues. Assist installation technicians on questions or concerns with installation of devices/head end work to be done. Complexity: This level of technician will be responsible for performing tasks on clients' job sites with no supervision. This position is responsible for coordination with clients, contractors and subcontractors. This position will be the key and only senior field supervisor in many situations and will be responsible for delegating work, monitoring others work and communicating with key stakeholders on behalf of the PM. This position requires the highest level of technical and people skills. Decision Making Authority: This position is often alone on the job sites and requires good judgement about decisions that need to be made. In general, the project manager and a site supervisor are available to answer questions. This position is independent and will need to make onsite decisions on behalf of the PM. This position requires good diplomacy in working with our clients and other key stakeholders on the job sites. Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employees will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 50% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 40 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: this is an installation tech role supporting a major, long-term project in Boydton VA. It is 100% onsite. If you don't reside in the local area, travel/ lodging expenses will be reimbursed per Diversified' s Travel & Expense Policy. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Safety: Maintain and wear appropriate PPE as the job and tasks require it Ensure hazards are addressed and rectified in a timely manner What You'll Bring: Education & Certifications: High school or GED equivalent. Required Skills/Qualifications: 2+ years of hands-on, recent experience installing access control and video surveillance cameras in a large-scale commercial environment, preferably to include data centers and new construction. Lenel experience/ certification preferred Must have the ability to understand access control/CCTV systems, install anything ACS, CCTV, intercom related, and troubleshoot and fix any problems that may arise during the installation process. Administrative capabilities to keep up with day-to-day requirements of every project. This includes: Proficiency with the following software: Teams, Outlook, OneNote, BlueBeam, Adobe Reader Knowledge of the following document types: Project drawings, Programming Matrix, SRDs, UILs, Job Hazard Analysis (JHAs), Task Hazard Analysis (THAs), Risk Hazard Analysis (RHAs), RFIs, Redlines Must be able to review and understand the following: Matrix Drawings, BOM Lists, SRDs Must be able to maintain the schedule given for the job and follow DIV28 specifications for quality control.
$53k-63k yearly est. 17d ago
Senior Project Manager - Audio Video
Diversified 4.2
Diversified job in Annapolis, MD
How You'll Contribute: A Senior Project Manager (SPM) is responsible for the scope, schedule, cost, quality and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders. The PM is responsible for overseeing and performing project management functions on all AVE projects, budgets and scopes. The PM will act as the person responsible on their assigned projects and have direct control over all project activities. The Senior Project Manager will also mentor other Project Managers with the company. The SPM will be assigned the largest, most complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel. What You'll Do: Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM is responsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers. The majority of this employee's time will be spent managing projects and communicating with all project stakeholders. This person will be held accountable for following and helping to improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction. Coordinates and communicates. Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up. Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings. Provides support and assistance to team members as needed in order help them be successful and get the job done. Ensures appropriate and frequent communication between stakeholders. Resolves destructive conflict. Designs, plans, and coordinates work teams with regard to AVE installation projects Assumes ownership of individual projects and assignments Establishes and maintains communication with Account Executives, Directors, installation technicians, subcontractors, clients, etc. May be required to regularly lead a team on large projects. Develops and communicates project updates as required. Provides constant monitoring of labor, equipment and materials budgets. Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules. Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions. Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion. Contracts with contractors and other trades when necessary. Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects. Ensures quality and continuous improvement. Coordinates training & turnover of projects to client, service department, & sales. Complexity: Every project is different and every set of project stakeholders is different. The PM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders. The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills. The PM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables. Decision Making Authority: Takes full ownership of project. Acts as the single point of responsibility and accountability for the project. Ensures schedule performance, quality of solution delivered to client, and client satisfaction. Manages and reports on the project's financials, including ensuring budget performance and profitability. Ensures timely and correct billings to client. Demonstrates proactivity, responsiveness, and follow through. Communicates decision options to stakeholders and manages those decisions. Manages a complex array of decisions at every point of the project but is rarely the sole decision maker. Physical Working Environment: Physical Demands: The physical demands described here are representative of those that may be met by an employee. The employee may be exposed to construction site conditions on a regular basis. Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites. The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site. The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas. The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects. Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision. When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc. Travel: Frequent travel by car and occasional airplane trips are required. Employee must possess a valid driver's license in their state of residence. Employee will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% usually but remote travel can be up to 30% of the job at times. 10% remote travel is required on a regular basis. What You'll Bring: Education & Certifications: Associates/Bachelors degree required and/or equivalent experience. A PMP certification from the Project Management Institute. AVIXA CTS certification Other relevant certifications may be required or preferred based on the technology focus of the position. Required Skills/Qualifications: A minimum of 8 years of experience as a project manager in commercial construction trades and settings. Deep knowledge and experience with audio/video systems. Knowledgeable of low voltage electrical projects. Strong verbal and written communication skills. Supervisory and people skills. The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people-related problems. Great people leadership skills. Strong financial background in project cost accounting. A project manager typically has these base skills. Has a high level of both written and verbal communication skills. Focused on clients and able to understand how they can use technology from Diversified to meet their business needs. Approachable; works well on teams. Is a natural leader. Delegates effectively. Good at setting and managing people's expectations. Personally organized, manages time well, and sets clear priorities. Sets an example for preparation, punctuality, and professional appearance. Excellent at planning. Forecasts and manages risks. Problem solver who can remain effective in tense situations.
$95k-131k yearly est. 17d ago
Senior ESS Field Support Technician - Northern Virginia
Diversified 4.2
Diversified job in Silver Spring, MD
What part will you play? The Senior ESS Field Support Technician provides technical and operational support of Electronic Security (ESS) equipment and systems (Card Access, CCTV, CATV and Intrusion detection systems) located within the following types of environments: Business/corporate offices, warehouses/ distribution centers, data centers, as well as construction sites. This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Start and end times will be determined by Diversified and the client. Overtime may be required upon request. NOTE - US Citizenship is a requirement for this position due to the government customers it supports. What will you be doing? Exercising advanced technical skill level abilities to perform routine maintenance of advanced ESS related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain ESS technologies in critical areas. Oversee repair and service of all equipment while planning and implementing improvements. Act as the technical escalation point for all ESS equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for trainers and end-users. Daily/weekly preventative maintenance scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of ESS systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity ESS systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of ESS technologies. Manage the daily activities of configuration and operation of ESS systems. Participate in and drive continuous improvement activities across ESS technologies and collaborate with client to improve/evolve technology solutions. Aid users in accessing, using, and diagnosing ESS systems. Track, update, and report on ESS ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and “C” level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Assist with support of live events spaces and requirements, especially in relation to regular large meetings within an auditorium and/or other large venue spaces. What do we require from you? High School Diploma or equivalent US Citizenship Minimum 21 years of age, due to the position including a company furnished vehicle. Certification from some combination of ESS manufacturers (Lenel, Genetec, Gallagher, S2, Brivo, DMP, Bosch, Milestone, Eagle Eye, OpenPath, AVA) 3-5 years of experience in enterprise level Security System support Competencies in AutoCAD / Visio adequate to read drawings Preference given to three (3) years of experience installing security systems (card access, CCTV, CATV and intrusion systems) per manufacturer requirements and engineered drawings Basic wiring skills General proficiency with computers and specialized software applications specific to the ESS industry Knowledge and experience in computer networking configuration/troubleshooting Must present well as client facing and working with high level executives within high pressure meeting situations Must maintain a valid driver's license with clean driving record Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs., use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.
$62k-96k yearly est. 17d ago

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Diversified Services Inc jobs in Washington, DC - 25 jobs

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Senior Project Manager - Audio Video

Senior ESS Field Support Technician - Northern Virginia

Learn more about Diversified Services Inc jobs

Most common locations at Diversified Services Inc

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