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Dock operations supervisor skills for your resume and career
14 dock operations supervisor skills for your resume and career
1. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Coordinated Vehicle loading, unloading, dispatching, tracking, safety procedures and equipment/material rotation to ensure an effective logistics operation.
- Processed and batched chemicals during plant production and trained operators for safety procedures of units
2. Outbound Freight
- Ensured inbound and outbound freight loads as assigned in accordance with established safety and cost standards.
- Managed a 25 door cross dock for inbound and outbound freight -Scheduled daily line haul and delivery routing for OTR trucks.
3. LTL
Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.
- Managed dock operations for inbound and outbound LTL shipments including service to various states and the Dallas Metro area.
- Led fast-paced & time -sensitive operation comprised of 20 forklift operators to unload & reload over 500 LTL shipments per day.
4. DOT
- Experienced with DOT and Hazmat material transportation regulations.
- Have an above knowledge of OSHA, DOT, and Weights and Measures and other applicable standard specifications.
5. Hazardous Materials
Any substance or good that is harmful to human health as well as the environment are called hazardous materials. Such materials must be handled carefully to avoid any mishaps. Harmful gases. chemicals, strong medicines or drugs, radioactive elements required for radiation purposes, a human blood sample that carries germs, all of these are considered hazardous materials.
- Foster safe handling, loading and storage of hazardous materials as provided by the Department of Transportation.
- Inspected that all hazardous materials were loaded according to D.O.T and entered on loading manifest correctly.
6. AS400
- Work with AS400 computer dispatching for arrival, manifesting, and dispatching of over the road drivers.
- Use of the AS400 to process outbound shipments, including but not limited to data entry, and BOL imaging.
7. Line-Haul
- Coordinated with Line-haul to ensure time-critical freight would make service and get drivers out of lay over.
8. Customer Satisfaction
- Created new procedures to increase scanning compliance that has resulted in increased customer satisfaction through full customer visibility of product status
- Implement new procedures for continuous improvement resulting in company saving and customer satisfaction.
9. OS
In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.
- Experienced in outbound and inbound shifts OS & D, customer service, Line-haul dispatch, responsible for claims and prevention.
- Confirm all os and d issues are handled in correct and complete manner, to include any haz mat material spills.
10. Hub
- Achieved fewest missorted packages loaded in section of Hub.
- Achieved the prestigious Five-Star Award for redefining employee evaluation/accountability within the hub by redefining the process of evaluating employee performance.
11. Performance Feedback
- Provided dock worker training and performance feedback including recommending discipline when necessary both written and oral.
- Provide dock workers training and performance feedback including recommendation or discipline.
12. P/L
The Profit and Loss - P/L is a financial statement that summarizes the revenue, costs, net income, and expenses incurred during a specific period of time, usually a month, a quarter, or a fiscal year. It shows whether a business or company is profitable or not, that is, generating money or losing money, and it is essential for analyzing the performance of a business.
- Received award for most improved load factor Responsible for hiring truck drivers and all dock personnel Managed P/L and all scorecards
13. Process Improvement
- Managed daily Dry Etch process area operations* Maintained quality control standards* Contributed to process improvement, throughput and yield enhancement
- Completed process improvements for machine guarding safety to prevent possibility of injury and ensure complete safety.
14. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Communicate with union employee environment any information regarding job enhancements or disciplinary actions.
- Administered disciplinary actions according to the department and HR policy.
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List of dock operations supervisor skills to add to your resume

The most important skills for a dock operations supervisor resume and required skills for a dock operations supervisor to have include:
- Safety Procedures
- Outbound Freight
- LTL
- DOT
- Hazardous Materials
- AS400
- Line-Haul
- Customer Satisfaction
- OS
- Hub
- Performance Feedback
- P/L
- Process Improvement
- Disciplinary Actions
Updated January 8, 2025