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Dock supervisor skills for your resume and career

Updated January 8, 2025
4 min read
Dock supervisor example skills
Below we've compiled a list of the most critical dock supervisor skills. We ranked the top skills for dock supervisors based on the percentage of resumes they appeared on. For example, 15.3% of dock supervisor resumes contained work ethic as a skill. Continue reading to find out what skills a dock supervisor needs to be successful in the workplace.

15 dock supervisor skills for your resume and career

1. Work Ethic

Here's how dock supervisors use work ethic:
  • Accelerated through the ranks based on proven management, team leadership, and strategic work ethic and training development skills.
  • Evaluate (casuals) new employees based on performance, attendance and work ethic, hire the most productive.

2. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how dock supervisors use safety rules:
  • Operated under safety rules, Hazardous Material Placarding and Federal Transportation and Safety Guidelines.
  • Communicate company safety programs and enforce safety rules.

3. Government Regulations

Government regulations refer to the guidelines that the governing body sets for all types of activities. Most of them are in a universal language like English so that a common man can easily understand them.

Here's how dock supervisors use government regulations:
  • Administered and supported safety and health programs to ensure a safe work place and to be in compliance with government regulations.
  • Lead weekly meetings to discuss performance and ensure compliance with all policies, procedures, safety requirements and government regulations.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dock supervisors use customer service:
  • Assisted in other terminal functions including customer service, logistical analysis, equipment inspection and operational labor relations.
  • Ensured quality assurance with customer service, executive management, and employees regarding daily operations.

5. Necessary Paperwork

Here's how dock supervisors use necessary paperwork:
  • Completed all necessary paperwork for freight to be received in the database and created outgoing shipments using Microsoft office based system.
  • Completed necessary paperwork in an accurate and timely manner to ensure an efficient and steady flow of information.

6. LTL

Less than truckload freight shipping also called LTL shipping is used for the transportation of goods or products that does not require a full truckload due to the smaller nature of the parcel. LTL shipments are usually arranged on pallets for smaller shipments and can range anywhere from 100 to 5,000 pounds.

Here's how dock supervisors use ltl:
  • Checked and signed off on loading and unloading of LTL and Truckload, Just in Time, and time sensitive freight movements
  • Experienced in working with and coordinating Less Than Truckload (LTL) and Truckload (TL) carriers.

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7. Customer Expectations

Customer expectations refer to coordinating customers' needs and wants into a complete design of their project with vision or product placement. The skill involves providing design consultation to determine and recommend service and product options to meet customers' needs. Tools needed to complete it include strong selling skills, IT, analytical, team-work, communication, commercial awareness, and excellent interpersonal skills. In contrast, the objectives are to achieve sales goals, product knowledge, design process, and customer expectations.

Here's how dock supervisors use customer expectations:
  • Distributed daily shipping requirements to production departments to fulfill customer expectations.
  • Worked under extreme pressures and had to meet company and customer expectations daily.

8. Steady Flow

Here's how dock supervisors use steady flow:
  • Coordinate TDR teams and direct PIT drivers to maintain steady flow of freight into the facility.
  • Maintain a clean, safe work environment and a steady flow into the FC.

9. Contractual Language

Here's how dock supervisors use contractual language:
  • Utilize independent judgment and effectively recommend personnel actions in accordance with company policy, procedures and contractual language.
  • Developed improved performance of employees through feedback and coaching actions in accordance with company policy, procedures and contractual language.

10. Safety Regulations

Here's how dock supervisors use safety regulations:
  • Maintain equipment to safety regulations.
  • Employed administrative policies while monitoring employees' compliance with procedures, safety regulations, union contracts, and government guidelines.

11. OSHA

Here's how dock supervisors use osha:
  • Performed quality audits insuring employees were compliant with all safety, OSHA, HAZMAT, and DOT rules and regulations.
  • Conduct daily inspection to ensure compliance with Local States, Federal safety as well as OSHA compliance and DOT compliance

12. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how dock supervisors use safety procedures:
  • Administered company policies and regulations on loading procedures and safety procedures, and disciplined when appropriate.
  • Conducted safety procedures and loading and unloading freight was done productively and loaded effectively.

13. Cleanliness

Here's how dock supervisors use cleanliness:
  • Monitor temps, cleanliness of dock, and conduct observations to guide associates where we need them to perform.
  • Inspect terminal facilities for conformance to prescribed standards of safety and cleanliness.

14. AS400

Here's how dock supervisors use as400:
  • Assisted in the routing of orders by accessing account's websites and IBM AS400 computer system.
  • Enter trailer status and freight information into AS400 computer system.

15. Personnel Actions

A personnel action means any action taken which affects compensation, appointment, promotion, transfer, assignment, reassignment, reinstatement, evaluation of performance, layoff, dismissal, discipline, commendations, or any other action that affects the status of employment, etc. For example organizational reassignment, hiring an employee, or an employee leaving the company, are represented by separate personnel actions.

Here's how dock supervisors use personnel actions:
  • Utilize independent judgment and effectively recommend personnel actions.
  • Recommend or carry out personnel actions including hiring, disciplining, discharging, and recalling of employees.
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List of dock supervisor skills to add to your resume

Dock supervisor skills

The most important skills for a dock supervisor resume and required skills for a dock supervisor to have include:

  • Work Ethic
  • Safety Rules
  • Government Regulations
  • Customer Service
  • Necessary Paperwork
  • LTL
  • Customer Expectations
  • Steady Flow
  • Contractual Language
  • Safety Regulations
  • OSHA
  • Safety Procedures
  • Cleanliness
  • AS400
  • Personnel Actions
  • Collective Bargaining
  • Disciplinary Actions
  • Pallet Jack
  • Hazardous Materials
  • Freight Movement
  • Delivery Truck
  • Outbound Shipments
  • Dock Operations
  • Inventory Control
  • Outbound Loads
  • RF
  • Hazmat
  • Performance Feedback
  • Materials Handling
  • Line Haul
  • Safety Standards
  • Computer System
  • Outbound Freight
  • Outbound Trailers
  • Dock Doors
  • Customer Orders
  • Hand Trucks
  • Product Handling
  • Unload Trailers
  • Unload Trucks
  • Cycle Counts
  • FedEx
  • Inbound Freight
  • Hazardous Material Handling
  • Forklift Operators
  • Load Quality
  • Delivery Route

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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