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Dry cleaning manager skills for your resume and career

Updated January 8, 2025
1 min read
Below we've compiled a list of the most critical dry cleaning manager skills. We ranked the top skills for dry cleaning managers based on the percentage of resumes they appeared on. For example, 75.0% of dry cleaning manager resumes contained customer service as a skill. Continue reading to find out what skills a dry cleaning manager needs to be successful in the workplace.

4 dry cleaning manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how dry cleaning managers use customer service:
  • Provide customer service in highly structured, fast paced environment focused on enhancing and building customer relation.
  • Performed minor alterations, processed billing, and maintained positive customer service.

2. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how dry cleaning managers use payroll:
  • Opened and closed store Managed Office and practiced public relations Supervised other employees Operated cash register and computer for payroll and inventory
  • Completed daily retail administrative tasks, initiated personnel actions, prepared payroll, and conducted training and disciplinary tasks.

3. Store Policies

Here's how dry cleaning managers use store policies:
  • Assisted with new employee training including store policies, services, financing options, and register operations.
  • Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.

4. Customer Complaints

Here's how dry cleaning managers use customer complaints:
  • Handled tax records, inventory, customer complaints, crew reprimand and logging all money handled.
  • Supervised employees and delegated responsibilities to employees Cleaned clothes, and took care of general bookkeeping and handling customer complaints.
top-skills

What skills help Dry Cleaning Managers find jobs?

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List of dry cleaning manager skills to add to your resume

The most important skills for a dry cleaning manager resume and required skills for a dry cleaning manager to have include:

  • Customer Service
  • Payroll
  • Store Policies
  • Customer Complaints

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.