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Ecommerce consultant skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical ecommerce consultant skills. We ranked the top skills for ecommerce consultants based on the percentage of resumes they appeared on. For example, 21.0% of ecommerce consultant resumes contained crm as a skill. Continue reading to find out what skills an ecommerce consultant needs to be successful in the workplace.

15 ecommerce consultant skills for your resume and career

1. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how ecommerce consultants use crm:

Designed, developed and analyzed business processes related to customer email collection and CRM program.
Leveraged CRM contacts and industry association memberships to coordinate marketing/sales client development activities.

2. B2C

The term business-to-consumer (B2C) refers to the process of selling services and products directly between a business and consumers and the organizations that follow this format of selling are referred to as B2C companies. This format enables companies to sell products directly to the consumer and bypassing third-party retailers, wholesalers, and other middlemen.

Here's how ecommerce consultants use b2c:

Used KeyNote, Nimbus, What's up Gold, and Appdynamics to monitor and analyze B2B and B2C sites.
Create Tracks in NWDI Configuring and customizing ecommerce ISA B2B, B2C java application using NWDS and NWDI.

3. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how ecommerce consultants use business development:

Multifaceted professional whose wide-ranging background spans software project management, business development, public sector experience, sales, and marketing.
Incorporated and coordinated focused business development tactics and initiatives into operational strategic road maps from a sales/service and marketing effort.

4. Ecommerce Website

An ecommerce website is a convenient online platform that facilitates online sales transactions of various products and services.

Here's how ecommerce consultants use ecommerce website:

Hired by thisandthatforkids to help redesign their eCommerce website and enhance their e-mail marketing and sales platform.
Developed e-Business strategy for retail supply chain operations and managed development of ecommerce websites.

5. SEO

Here's how ecommerce consultants use seo:

Created SEO friendly copy for new web pages, dramatically improving Google page rank and web traffic.
Managed SEO and paid search programs to attract new parents to the school

6. E-Commerce

Here's how ecommerce consultants use e-commerce:

Managed the customization, integration and implementation of an e-commerce packaged application.
Create project plan, test cases, execute them and adjust as necessary with E-commerce technical vendor.

7. Digital Marketing

Here's how ecommerce consultants use digital marketing:

Defined staffing requirements for PMO, Product Management, Digital Marketing, Content, and Analytics.
Championed Digital Marketing within the organization by providing strategic guidance, enabling processes and educating brand marketers on digital best practices.

8. Client Facing

Here's how ecommerce consultants use client facing:

Designed and oversaw development of client facing, self-servicing web based ESP product application.

9. Ecommerce Platform

Here's how ecommerce consultants use ecommerce platform:

Developed the eCommerce platform used for server products.
Trained users on the Magento2 ecommerce platform.

10. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how ecommerce consultants use account management:

Design and implement improvements/enhancements to sites, such as the checkout process, account management, and secure login.
Developed and delivered new strategic account management plan and staffing model for Partnership Marketing division.

11. Ecommerce Strategies

Here's how ecommerce consultants use ecommerce strategies:

Defined and built web/mobile eCommerce strategies and portals.

12. Magento

Here's how ecommerce consultants use magento:

Assisted clients in resolving LAMP stack, Magento, OpenCart, and Wordpress issues.
Managed design and technical teams for eCommerce ( Magento ) platform downgrade.

13. SEM

Search Engine Marketing, SEM, is a set of digital marketing tools, techniques, and strategies that help optimize website and page visibility and reach potential website visitors through search engine result pages (SERPs). The aim is to appear more and better positioned among the search results when an Internet user searches for the brand keywords.

Here's how ecommerce consultants use sem:

Used SEM campaigns to generate over $1M in revenue during customer s peak two-month season.
Managed Affiliate, Digital Display and SEM vendor and programs.

14. EDI

Here's how ecommerce consultants use edi:

Partnered with customers to replace manual/faxed orders with EDI solutions.
Trained Telink clients in classroom in EDI standards, Translator/Mapping software and network support.

15. ROI

Here's how ecommerce consultants use roi:

Developed a systematic approach to e-mail campaign delivery for our various customer segments to improve ROI and company efficiency.
Brand equity and valuation recommendation resulted in proven marketing ROI quarterly reporting and process.

What skills help Ecommerce Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of ecommerce consultant skills to add to your resume

The most important skills for an ecommerce consultant resume and required skills for an ecommerce consultant to have include:

CRM
B2C
Business Development
Ecommerce Website
SEO
E-Commerce
Digital Marketing
Client Facing
Ecommerce Platform
Account Management
Ecommerce Strategies
Magento
SEM
EDI
ROI
PPC

User Acceptance
ERP
Media Buying
Web Design
Content Management
B Testing
SQL
User Experience
ATG
Infrastructure
Customer Acquisition
HTML
QA
Architecture
Windows
Search Engine

Facebook
CSS
Photoshop
YOY
Conversion Rates
Paid Search
Ecommerce Solutions
Google Adwords
Linux
CMS
KPIs
Market Research
Ecommerce Site
Test Cases
Business Process

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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