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Eligibility technician skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical eligibility technician skills. We ranked the top skills for eligibility technicians based on the percentage of resumes they appeared on. For example, 8.6% of eligibility technician resumes contained data entry as a skill. Continue reading to find out what skills an eligibility technician needs to be successful in the workplace.

15 eligibility technician skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how eligibility technicians use data entry:
  • Performed specialized eligibility work and data entry using a customized database.
  • Communicated clearly and concisely using accurate grammar, both verbally and lettered for journals, reports, and data entry.

2. Social Services

Here's how eligibility technicians use social services:
  • Specialized in determining the Eligibility requirements for intake and district in all aide categories administered by the Social Services Agency.
  • Refer recipients for mandated social services including mental health, substance abuse/domestic violence resources within the community.

3. Social Work

Here's how eligibility technicians use social work:
  • Referred applicants/recipients to other programs or social workers as necessary.
  • Maintained strong working relationships with 25-30 social workers to provide support services to 335 foster care and adoption families.

4. Eligibility Determination

Here's how eligibility technicians use eligibility determination:
  • Evaluate all sources of household income and non-financial information to determine what sources and amounts are relevant to eligibility determination.
  • Applied knowledge of federal and state regulations concerning public assistance programs in making accurate eligibility determinations based on findings.

5. Public Assistance Programs

Public Assistance Programs are programs designed to improve the lives of members of the public by offering them the assistance they need either in cash or in-kind like foods, clothes, and everyday items. These programs are often offered by the government to alleviate poverty in the populace. NGOs are also involved in providing public assistance programs.

Here's how eligibility technicians use public assistance programs:
  • Analyze, evaluate and verify financial, personal and social information to determine eligibility and benefit levels for public assistance programs.
  • Conduct face-to-face and telephone interviews with clients in order to determine eligibility for public assistance programs.

6. Computer System

Here's how eligibility technicians use computer system:
  • Entered client information into complex computer system.
  • Maintained inquiry level access in multiple State and County computer systems for basic case information as necessary.

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7. Medi-Cal

Here's how eligibility technicians use medi-cal:
  • Reviewed, evaluated, and investigated facts to determine initial and continuing eligibility for Medi-Cal in accordance with established procedures.
  • Determine initial and continuing eligibility for CalWORKS, Food Stamps and Medi-Cal in accordance with established government regulations.

8. Aid Applications

Here's how eligibility technicians use aid applications:
  • Perform complex and specialized eligibility work such as quality control and quality assurance of previously processed aid applications.
  • Submitted medical aid applications and investigated eligibility based on regulations.

9. Foster Care

Here's how eligibility technicians use foster care:
  • Developed the Public Assistance Termination Form used by the agency when a child enters into foster care.
  • Processed monthly payments and clothing allowances for Foster Care children.

10. On-The-Job Training

Here's how eligibility technicians use on-the-job training:
  • Implemented training which included formalized class training and on-the-job training.

11. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how eligibility technicians use community resources:
  • Referred consumers to other agency departments and community resources as appropriate.
  • Interviewed clients in the office that had questions, problems, or need a reference to some other community resources.

12. Interview Applicants

Here's how eligibility technicians use interview applicants:
  • Interview applicants and elicit information from them for investigative purposes and to determine their eligibility for public assistance.
  • Processed public assistance applications to interview applicants to determine eligibility for public social service assistance programs.

13. TANF

Here's how eligibility technicians use tanf:
  • Determined participant initial eligibility for the TANF program.
  • Position began as a temp worker for TANF, Family Medical and Adult Medical in 3/09.

14. Household Composition

Here's how eligibility technicians use household composition:
  • Provided customer service in obtaining pertinent information about income, other financial resources, and household composition.
  • Process any changes in household composition.

15. Child Care

Child care means the care, supervision, or guidance of a child by a person other than the child's parent, guardian, or custodian for periods of less than 24 hours. Childcare could be either center-based such as a daycare or a nursery or home-based care such as nannies or family daycare.

Here's how eligibility technicians use child care:
  • Arrange for enrollment in financially assisted child care/school readiness services according to funding guidelines.
  • Reference clients to different community for jobs, other health programs, housing assistance, and child care assistance and/or transportation.
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List of eligibility technician skills to add to your resume

Eligibility technician skills

The most important skills for an eligibility technician resume and required skills for an eligibility technician to have include:

  • Data Entry
  • Social Services
  • Social Work
  • Eligibility Determination
  • Public Assistance Programs
  • Computer System
  • Medi-Cal
  • Aid Applications
  • Foster Care
  • On-The-Job Training
  • Community Resources
  • Interview Applicants
  • TANF
  • Household Composition
  • Child Care
  • Conduct Interviews
  • Social Security
  • Process Applications
  • Support Request
  • Program Eligibility
  • Financial Resources
  • Program Regulations
  • Calfresh
  • Food Assistance
  • Client Eligibility
  • Eligibility Decisions
  • Housing Assistance
  • Declaration Forms
  • Conduct Research
  • Financial Data
  • Financial Assistance
  • Calworks
  • Federal Regulations
  • Relief
  • State Regulations
  • County
  • Management System
  • Telephone Interviews
  • Government Agencies
  • Search Engine
  • Legal Rights
  • C-IV
  • Public Assistance Benefits
  • Benefit Programs
  • CIV

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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