Emergency communications officer job description

Allied Universal , North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!

Allied Universal is hiring a Emergency Deployment Officer. As an Emergency Deployment Officer, you can deploy to a work site up to 200+ miles from the nearest AUS office. Each deployment will be temporary, for a time period that will vary by assignment. The officer must be prepared to work up to 60 hours a week and in arduous conditions. The officer must also be prepared to perform physical duties to include walking and standing . While deployed, the officer will typically conduct foot and / or vehicle patrol (interior and / or exterior), control access and egress, compose reports, deter criminal activity and misconduct, and perform other duties as specified in post orders. Travel with overnight stay as needed. Deployment may be up to several weeks at a time and officers must commit to a minimum of 30 days. Advance notice for deployment will typically be 24-48 hours; Emergency Deployment Officers are expected to be prepared to deploy on short notice.
RESPONSIBILITIES

Support Allied Universal customer, PG&E, by responding to natural disasters, protest and power outtages throughout California, coordinating efforts with PG&E and other government agencies. Manage access control systems during crisis and situations permitting access to authorized personel, monitoring entrance and exit points. Investigate and prepare incident reports on accidents and suspicious activity. Provide assistance to customers, employees and, visitors in a professional and courteous manner. Warn violators of rule infractions, such as loitering, smoking or, carrying forbidden items

Hourly Rate: $17.50

Additional: Mileage Reimbursement, per diem and hotel accommodations

Must have flexible schedule and able to accept any shift.

QUALIFICATIONS/REQUIREMENTS:

* Perform security patrols of designated areas on foot or in vehicle
* Watch for irregular or unusual conditions that may create security concerns or safety hazards
* Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons

BASIC QUALIFICATIONS:

* Formal Education, Licenses, Investigation, and Certifications Required:
* Must possess a high school diploma or equivalent
* Must possess atleast one year of verifiable security experience
* Must possess the applicable license for the state to which you are deployed or have a license eligible for reciprocity for the state for which you are deployed. Allied Universal will provide the means to be licensed in multiple states as needed.
* Must possess a valid driver's license
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

* Type and Length of Specific Experience Required:
* If previously employed, meaningful and verifiable work history

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

PPO 14417

ERO Emergency Response Officer or Emergency Response Team Member TMMI

Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today!

Wage: $15.00 - $15.35/hour

Firefighter 1&2 Certifications

Hazmat Awareness and Operations

EMR

Job Description

+ Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents.

+ Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs.

+ Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue.

+ Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers.

+ Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases.

+ Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic.

+ Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments.

+ Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle.

+ Performs triage duties during mass casualty incidents.

+ Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities.

+ Prepares logs and reports as required.

+ Other job related duties as assigned.

Requirements

+ N.F.P.A. Firefighter 1 and 2

+ Hazardous Materials Awareness and Operations Level certifications

+ National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification

+ Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire

+ Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification.

+ With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.

See a different world.

EOE/M/F/Vet/Disabilities

Under the direction of the Communication Supervisor, the EMERGENCY COMMUNICATIONS OFFICER (ECO) is responsible for receiving and answering emergency (911) and non-emergency calls, comprehending and relaying information quickly and accurately, and dispatching appropriate resources. Using approved System Status Management techniques, the ECO (also referred to as System Status Controller) serves as the first contact with callers and, as such, will often be called upon to calm and direct the actions of lay persons, prior to the arrival of EMS personnel using Medical Priority Dispatch protocols. The ECO passes on pertinent information and provides direction to ambulance and supervisory personnel. Success in this role requires individuals to possess the innate ability to perform several tasks at one time.

Primary Responsibilities:

• Is responsible for assisting with the indirect delivery of patient care, by aggressively following System Status Management procedures, to reduce response times; and for following correct call-taking procedures, call-prioritizing medical requests, and pre-arrival instructions.
• Must maintain an excellent working knowledge of the Communications Department and Operations Department policies and procedures, and understand how the two divisions work together.
• Demonstrates technical efficiency and extensive knowledge of all Communications Center equipment.
• Receives and processes requests for emergency and non-emergency medical assistance, using proper telecommunications skills and technique.
• Advocates and practices excellent customer service conduct.
• Prioritizes requests and provides pre-arrival instructions to callers, using only Medical Priority Dispatch protocols, as approved by the Operational Medical Director and the Richmond Ambulance Authority.
• Dispatches and coordinates appropriate available resources within proper time frames.
• Coordinates the response of other public safety agencies, as needed.
• Provides complete and accurate information regarding the location of calls and routing instructions to all responding resources, in a concise manner, using standard radio procedures.
• Is expected to maintain a polite customer service attitude with physicians, nurses, public safety agency.

Minimum Qualifications:

• Have High School diploma or GED certificate.
• Possess and maintain current Virginia vehicle operator’s license and maintain motor vehicle records in compliance with Company policy.
• Possess and maintain current Virginia Emergency Medical Technician certification
• Possess and maintain current certifications in the following;
  • Cardiopulmonary Resuscitation Provider (CPR)
  • Medical Priority’s Emergency Medical Dispatch (EMD) (Can be provided)
  • Other certifications as required by the Health Department and/or the Operational Medical Director.
• Have one year of experience functioning as an Emergency Medical Technician for an EMS agency in a pre-hospital setting.
• Must successfully complete the International Academy of Medical Priority Dispatch training and certification for Emergency Medical Dispatch (EMD).
• Must be flexible; have demonstrated capabilities to accept responsibilities, give directions.
• Have quality orientation for the delivery of excellent patient care and customer service.
• Proven Ability to interact effectively with co-workers, supervisors, management, clients and any to her person(s) with whom he/she may interact.
• Ability to operate under stringent personal demands and maintain respect for others inside and outside of the agency.
• Must display basic telecommunications skills and good telephone techniques prior to functioning as a Communications Officer.
• Adept with the use of map books and able to receive and follow written and/or verbal instructions appropriately.
• Able to maintain a positive attitude, under a variety of conditions, and relate appropriately to a variety of individuals.

Preferred Qualifications:

• Previous Experience or currently functioning as a Communications Officer within a high performance, emergency medical communications center.
• Have solid base knowledge of geographic service area, including major street and landmark locations.
• Be currently certified nationally as an Emergency Medical Dispatcher (EMD) with Medical Priority Dispatch.
• Have CPR-Provider certification.
• Be able to type 25 words or more per minute.

CONDITIONS OF EMPLOYMENT :

• Candidates selected for employment are subject to a urinalysis to screen for illegal drugs. Candidates who refuse to be tested will be denied employment with the Richmond Ambulance Authority
• Candidates selected for employment are subject to a fingerprint background screening. Candidates who refuse to be fingerprinted will be denied employment with the Richmond Ambulance Authority
• Candidates selected for employment are subject to Physical Abilities Test (PAT). Candidates who refuse to complete the test may be denied employment with the Richmond Ambulance Authority
• Participation in the COVID-19 vaccination program, or having an approved medical or religious exemption on file with Human Resources, is required for all Richmond Ambulance Personnel
• New employees complete a probationary period

Physical Demands:

• Must be able to sit for long periods of time.
• Must be able to lift up to 10 pounds of force occasionally, moderate lifting, carrying, pushing and/or pulling.
• Required to have close visual acuity to perform activities such as GPS and map reading.
• Must be able to perceive the nature of sounds at normal speaking levels with or without correction and receive detailed information through oral communication.
• Must be able to receive inbound calls.

Equal Opportunity Employer