Emergency services director job description
Updated March 14, 2024
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Example emergency services director requirements on a job description
Emergency services director requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in emergency services director job postings.
Sample emergency services director requirements
- Bachelor's degree in emergency management, public administration, or related field.
- At least 5 years of experience in emergency services and management.
- Certification in Emergency Management or related field.
- Prior experience in budgeting and financial management.
- Knowledge of relevant laws, regulations, and best practices.
Sample required emergency services director soft skills
- Strong leadership and interpersonal skills.
- Ability to remain calm and composed in stressful situations.
- Excellent organizational and problem-solving skills.
- Ability to communicate effectively with all stakeholders.
- Ability to make decisions quickly and confidently.
Emergency services director job description example 1
Baltimore City Community College emergency services director job description
As EMS Program Medical Director the incumbent shall provide medical oversight of the Emergency Medical Services Program including review and approval of the educational content of the program and the evaluation of student's progress through the program; ensuring the competency of each graduate; and engaging in cooperative involvement with the program director.
Responsibilities/Duties
Responsibilities: The medical director must be responsible for medical oversight of the program, and must:
1) review and approve the educational content of the program curriculum for appropriateness, medical accuracy, and reflection of current evidence-informed prehospital or emergency care practice.
2) review and approve the required minimum numbers for each of the required patient contacts and procedures listed in these Standards.
3) review and approve the instruments and processes used to evaluate students in didactic, laboratory, clinical, and field internship,
4) review the progress of each student throughout the program, and assist in the determination of appropriate corrective measures, when necessary. Corrective measures should occur in the cases of adverse outcomes, failing academic performance, and disciplinary action.
5) ensure the competence of each graduate of the program in the cognitive, psychomotor, and affective domains,
6) engage in cooperative involvement with the program director,
7) ensure the effectiveness and quality of any Medical Director responsibilities delegated to another qualified physician.
8) ensure educational interaction of physicians with students.
The Medical Director interaction should be in a variety of settings, such as lecture, laboratory, clinical, field internship. Interaction may be by synchronous electronic methods.
Required Qualifications
Qualifications: The Medical Director must:
1) be a physician currently licensed and authorized to practice in the State of Maryland, with experience and current knowledge of emergency care of acutely ill and injured patients,
2) have adequate training or experience in the delivery of out-of-hospital emergency care, including the proper care and transport of patients, medical direction, and quality improvement in out-of-hospital care,
3) be an active member of the local medical community and participate in professional activities related to out-of-hospital care,
4) be knowledgeable about the education of the Emergency Medical Services Professions, including professional, legislative and regulatory issues regarding the education of the Emergency Medical Services Professions.
Responsibilities/Duties
Responsibilities: The medical director must be responsible for medical oversight of the program, and must:
1) review and approve the educational content of the program curriculum for appropriateness, medical accuracy, and reflection of current evidence-informed prehospital or emergency care practice.
2) review and approve the required minimum numbers for each of the required patient contacts and procedures listed in these Standards.
3) review and approve the instruments and processes used to evaluate students in didactic, laboratory, clinical, and field internship,
4) review the progress of each student throughout the program, and assist in the determination of appropriate corrective measures, when necessary. Corrective measures should occur in the cases of adverse outcomes, failing academic performance, and disciplinary action.
5) ensure the competence of each graduate of the program in the cognitive, psychomotor, and affective domains,
6) engage in cooperative involvement with the program director,
7) ensure the effectiveness and quality of any Medical Director responsibilities delegated to another qualified physician.
8) ensure educational interaction of physicians with students.
The Medical Director interaction should be in a variety of settings, such as lecture, laboratory, clinical, field internship. Interaction may be by synchronous electronic methods.
Required Qualifications
Qualifications: The Medical Director must:
1) be a physician currently licensed and authorized to practice in the State of Maryland, with experience and current knowledge of emergency care of acutely ill and injured patients,
2) have adequate training or experience in the delivery of out-of-hospital emergency care, including the proper care and transport of patients, medical direction, and quality improvement in out-of-hospital care,
3) be an active member of the local medical community and participate in professional activities related to out-of-hospital care,
4) be knowledgeable about the education of the Emergency Medical Services Professions, including professional, legislative and regulatory issues regarding the education of the Emergency Medical Services Professions.
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Emergency services director job description example 2
CHI St. Alexius Health emergency services director job description
Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come.
CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.
CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.
Responsibilities
St. Alexius CHI is looking for a Director of Emergency Services to join the Team!
The incumbant collaborates with the senior leadership team to plan implement and evaluate strategies for the Emergency and Trauma service line to achieve system quality, financial, safety and engagement objectives. The incumbent is responsible for planning, organizing, implementing, and maintaining initiatives within the nursing areas in Common Spirit. Provides leadership and oversight in the development of functions in direct support for the delivery of health services in an integrated fashion. Demonstration of leading with the mission, vision and values of Common Spirit.
What You'll Do:
Strategy
Develops, implements, and evaluates department objectives that address objectives and clinical practice and are consistent with the Mission and Vision and strategic priorities of Common Spirit Health. Annually reviews and revises the department scope of care based on changes in patient populations and identified needs. Participates in achieving nursing division goals and supports shared governance structure. Collaborates the facility plan with the market director and direction to best serve the community.
Establishes and maintains cooperative and collaborative relationships with the Common Spirit Medical Staff and contracted providers. Follows the dyad leadership model.
Maintains collegial and cooperative relationships with other Operations Directors, Operations Leaders and Service Line Vice Presidents, working as a team to search out and implement efficiencies, economies, and best practices.
Develop Process Improvements and ma intains a positive, professional, and collaborative relationship with EMS crews, police department staff, and all crews bringing us patients.
Participates in intra- and inter-disciplinary process and performance quality improvement activities. Effectively utilizes statistical tools and methods to communicate and measure results. Has ongoing direct contact with consumers to determine specific needs. Incorporates current evidence based practice into improvement practices.
Implements and monitors clinical standards of nursing practice. Takes actions as appropriate to facilitate the provision of safe and therapeutically effective nursing care.
Finance
Defines and evaluates care requirements of professional and assistive personnel consistent with care delivery system and patient populations. Recommends changes in skill mix and staffing levels utilizing acuity and productivity data and evidence for leading practice.
Is accountable and responsible for scheduling and maintaining appropriate staffing levels using approved labor hour standards that flex with changing volumes and acuities and that are consistent with the patient population and skill mix of employees.
Ensures optimal utilization of department resources through participation in planning and budgeting processes, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities, and in monitoring, analysis and resolution of budget and productivity variances.
Develops and manages capital and operational budgets in support of strategic plans and goals. Determines and prioritizes facility and equipment needs. Participates in the selection of sources for needed services not provided by the organization.
Human Resources/Engagement
Provides ongoing direction and guidance for department personnel, including employment/discharge, performance assessment, competency assessment and validation, orientation and training, counseling and appraisal, and role development.
Acknowledges the value of multicultural traditions and demonstrates this when caring for clients and staff.
Completes annual and six-month performance review assessments within proper scope of judgment and accountability.
Safety
Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, federal, state and agency laws, regulations, guidelines and professional standards.
Qualifications
Required Education
Required Bachelor's Degree in related discipline; Master's Degree strongly preferred. Masters must be obtained within 2 years. Bachelors or master's degree must be in nursing.
Required Licensure and Certs
Current Registered Nurse License in Nebraska or Iowa, Nebraska and Iowa are compact states, so license must be held in the state of your residence. BLS certification is required upon hire. Acceptable credentialing bodies and certifications include the following: American Red Cross: CPR/AED for the Professional Rescuer, American Safety and Health Institute: CPR/PRO, must say "Professional Level-with AED," and American Heart Association: Basic Life Support for Healthcare Providers.
CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota.
CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.
Responsibilities
St. Alexius CHI is looking for a Director of Emergency Services to join the Team!
The incumbant collaborates with the senior leadership team to plan implement and evaluate strategies for the Emergency and Trauma service line to achieve system quality, financial, safety and engagement objectives. The incumbent is responsible for planning, organizing, implementing, and maintaining initiatives within the nursing areas in Common Spirit. Provides leadership and oversight in the development of functions in direct support for the delivery of health services in an integrated fashion. Demonstration of leading with the mission, vision and values of Common Spirit.
What You'll Do:
Strategy
Develops, implements, and evaluates department objectives that address objectives and clinical practice and are consistent with the Mission and Vision and strategic priorities of Common Spirit Health. Annually reviews and revises the department scope of care based on changes in patient populations and identified needs. Participates in achieving nursing division goals and supports shared governance structure. Collaborates the facility plan with the market director and direction to best serve the community.
Establishes and maintains cooperative and collaborative relationships with the Common Spirit Medical Staff and contracted providers. Follows the dyad leadership model.
Maintains collegial and cooperative relationships with other Operations Directors, Operations Leaders and Service Line Vice Presidents, working as a team to search out and implement efficiencies, economies, and best practices.
Develop Process Improvements and ma intains a positive, professional, and collaborative relationship with EMS crews, police department staff, and all crews bringing us patients.
Participates in intra- and inter-disciplinary process and performance quality improvement activities. Effectively utilizes statistical tools and methods to communicate and measure results. Has ongoing direct contact with consumers to determine specific needs. Incorporates current evidence based practice into improvement practices.
Implements and monitors clinical standards of nursing practice. Takes actions as appropriate to facilitate the provision of safe and therapeutically effective nursing care.
Finance
Defines and evaluates care requirements of professional and assistive personnel consistent with care delivery system and patient populations. Recommends changes in skill mix and staffing levels utilizing acuity and productivity data and evidence for leading practice.
Is accountable and responsible for scheduling and maintaining appropriate staffing levels using approved labor hour standards that flex with changing volumes and acuities and that are consistent with the patient population and skill mix of employees.
Ensures optimal utilization of department resources through participation in planning and budgeting processes, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities, and in monitoring, analysis and resolution of budget and productivity variances.
Develops and manages capital and operational budgets in support of strategic plans and goals. Determines and prioritizes facility and equipment needs. Participates in the selection of sources for needed services not provided by the organization.
Human Resources/Engagement
Provides ongoing direction and guidance for department personnel, including employment/discharge, performance assessment, competency assessment and validation, orientation and training, counseling and appraisal, and role development.
Acknowledges the value of multicultural traditions and demonstrates this when caring for clients and staff.
Completes annual and six-month performance review assessments within proper scope of judgment and accountability.
Safety
Assures appropriate level of understanding, awareness and compliance with all applicable Joint Commission, federal, state and agency laws, regulations, guidelines and professional standards.
Qualifications
Required Education
Required Bachelor's Degree in related discipline; Master's Degree strongly preferred. Masters must be obtained within 2 years. Bachelors or master's degree must be in nursing.
Required Licensure and Certs
Current Registered Nurse License in Nebraska or Iowa, Nebraska and Iowa are compact states, so license must be held in the state of your residence. BLS certification is required upon hire. Acceptable credentialing bodies and certifications include the following: American Red Cross: CPR/AED for the Professional Rescuer, American Safety and Health Institute: CPR/PRO, must say "Professional Level-with AED," and American Heart Association: Basic Life Support for Healthcare Providers.
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Emergency services director job description example 3
All Medical Personnel emergency services director job description
The Emergency Services Department has 94 exam rooms and provides quality to care to approximately 95, 000 patients each year. As the Director of Emergency Department, you will lead 3 Nurse Managers, 9 Nurse Supervisors and ~ 140 FTE's.
You will be surrounded by a top-notch senior and executive leadership team that are all committed to the success of you, the ED and the community and patients we serve.
You will assure service, growth, development, personnel management, and resource allocation and management controls are in order to ensure consistent high-quality patient care in the Emergency Department.
Service
Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication. Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents. Advances the patient experience agenda in the Emergency Department.
People
Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance. Adheres to all Human Resource policies. Effectively communicates departmental, organization and industry information to staff. Facilitates evidence based employee engagement practices. Effectively builds strong relationships and networks to deliver upon organizational and department goals. Participate in employee and patient rounding and identifies and mentors potential future leaders
Quality
Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance. Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission. Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety. Oversees a PI program that consistently monitors and evaluates critical aspects of care. Is responsible for departments operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards. Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
Finance
Seeks new program strategies and/or program enhancements which would expand patient services. Develops, prioritizes and defends a capital equipment requests. Is responsible for the fiscal management of department; assures proper utilization of organizations financial resources.
Growth
Advances the growth agenda for emergency services.
Community
Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community. Develops and builds strategic external networks.
Supports The Group by
Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service Practicing and adhering to the Code of Conduct philosophy and Mission and Value Statement Performing other duties as assigned
Education & Experience:
Bachelor's degree in nursing required Master's degree MHA, MSN, MBA, or related field preferred 3+ years of experience in emergency services required, 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Advanced Cardiac Life Support (ACLS) required Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required Basic Life Support (BLS) required
Knowledge, Skills, Abilities, Behaviors:
Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred
Additional Notes:
MUST have 3-5 years of Leadership experience in the ED Natural progression from Nurse to Nurse manager will be considered. Nurse Managers with High Volume ED experience will also be considered MUST have Acute Care Experience within the last year
Salary Range:
$90, 708 - $140, 000 base (Based on years of experience)
15% Annual Bonus available based on performance KPIs
SIGN ON:
$10, 000
Relocation Assistance:
$10, 000
#ZRJR
You will be surrounded by a top-notch senior and executive leadership team that are all committed to the success of you, the ED and the community and patients we serve.
You will assure service, growth, development, personnel management, and resource allocation and management controls are in order to ensure consistent high-quality patient care in the Emergency Department.
Service
Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication. Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents. Advances the patient experience agenda in the Emergency Department.
People
Coaches immediate subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance. Adheres to all Human Resource policies. Effectively communicates departmental, organization and industry information to staff. Facilitates evidence based employee engagement practices. Effectively builds strong relationships and networks to deliver upon organizational and department goals. Participate in employee and patient rounding and identifies and mentors potential future leaders
Quality
Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance. Develops, implements, and evaluates an ongoing emergency services program which assures quality patient care consistent with the Hospital mission. Monitors compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety. Oversees a PI program that consistently monitors and evaluates critical aspects of care. Is responsible for departments operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards. Follows the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens.
Finance
Seeks new program strategies and/or program enhancements which would expand patient services. Develops, prioritizes and defends a capital equipment requests. Is responsible for the fiscal management of department; assures proper utilization of organizations financial resources.
Growth
Advances the growth agenda for emergency services.
Community
Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community. Develops and builds strategic external networks.
Supports The Group by
Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service Practicing and adhering to the Code of Conduct philosophy and Mission and Value Statement Performing other duties as assigned
Education & Experience:
Bachelor's degree in nursing required Master's degree MHA, MSN, MBA, or related field preferred 3+ years of experience in emergency services required, 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required Advanced Cardiac Life Support (ACLS) required Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC) required Basic Life Support (BLS) required
Knowledge, Skills, Abilities, Behaviors:
Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred
Additional Notes:
MUST have 3-5 years of Leadership experience in the ED Natural progression from Nurse to Nurse manager will be considered. Nurse Managers with High Volume ED experience will also be considered MUST have Acute Care Experience within the last year
Salary Range:
$90, 708 - $140, 000 base (Based on years of experience)
15% Annual Bonus available based on performance KPIs
SIGN ON:
$10, 000
Relocation Assistance:
$10, 000
#ZRJR
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Updated March 14, 2024
Updated March 14, 2024