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Employee counselor skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical employee counselor skills. We ranked the top skills for employee counselors based on the percentage of resumes they appeared on. For example, 20.2% of employee counselor resumes contained disciplinary actions as a skill. Continue reading to find out what skills an employee counselor needs to be successful in the workplace.

12 employee counselor skills for your resume and career

1. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how employee counselors use disciplinary actions:
  • Consulted with supervisor/management personnel and authorized disciplinary actions.
  • Conducted complex internal investigations and recommended/implemented disciplinary actions.

2. Operational Procedures

The operational procedure means the prescriptive documents that describe processes involving several partners. The involved techniques get utilized in defining the related work.

Here's how employee counselors use operational procedures:
  • Conduct or arrange for worker training in safety, repair, and maintenance techniques, operational procedures, or equipment use.

3. Local Regulations

Laws that are limited in application to a particular constituency are called local laws.

Here's how employee counselors use local regulations:
  • Understand, keep abreast of, and comply with federal, state, and local regulations that affect used-vehicle sales.

4. Employment Law

Employment law іѕ the соllесtіоn of laws аnd rules that rеgulаtе thе rеlаtіоnѕhір bеtwееn employers and еmрlоуееѕ. It gоvеrnѕ whаt еmрlоуеrѕ саn еxресt from еmрlоуееѕ, whаt еmрlоуеrѕ саn ask of еmрlоуееѕ, and employees' rights аt wоrk. Employment law covers a wіdе range оf issues, frоm реnѕіоnѕ аnd retirement рlаnѕ to occupational safety аnd tо discrimination in thе workplace.

Here's how employee counselors use employment law:
  • Conducted timely and thorough internal investigations, responded to administrative charges and partnered closely with Employment Law to determine appropriate action.
  • Provided advice on all state and federal labor and employment laws and legislative and regulatory developments and communicated implications to leadership.

5. Sexual Harassment

Here's how employee counselors use sexual harassment:
  • Review and investigate sexual harassment and discrimination allegation as well as Ethics and Compliance Hotline Complaints.
  • Developed and conducted supervisor training in the areas of Performance Evaluation, EEO/Sexual Harassment and non-discriminatory hiring and employment practices.

6. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how employee counselors use hr:
  • Reworked new-hire orientation programs to include HR information and company resources.
  • Provide accurate and consistent support to the Vice President of HR and department VP's/Directors.

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7. Litigation

Here's how employee counselors use litigation:
  • Responded to employee and management needs ranging from incident/situation consulting or counseling to litigation support.
  • Managed approximately 75 involuntary terminations a year avoiding wrongful discharge litigation in all cases.

8. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how employee counselors use payroll:
  • Processed monthly payroll and tracking of accrued leaves.
  • Enter extensive payroll data into accounting software.

9. Collective Bargaining

Here's how employee counselors use collective bargaining:
  • Assist in grievance issues between company and unions and ensure the company complied with the Collective Bargaining Agreement.
  • Provided employee and labor relations support to employees and management, including 8 collective bargaining agreements.

10. Stress Management

Stress management can help control the amount of stress on a human mind. Stress management methods include; exercising, maintaining a proper diet, medication, carve out some time for hobbies, take enough sleep, spend time with your family, and practice meditation. These methods help people live a healthy and productive lifestyle.

Here's how employee counselors use stress management:
  • Initiated worksite wellness programs including healthy eating, stress management, physical exercise programs.

11. FMLA

Here's how employee counselors use fmla:
  • Supported Human Resource Directors on other Indiana University campuses through development and execution of FMLA training for supervisors.
  • Maintained direct responsibility for FMLA administration, Short-Term Disability Claims processing and Leave of Absence processing.

12. Ethics

Ethics is a branch of knowledge that involves recommending, defending, and systemizing aspects of right and wrong behavior.

Here's how employee counselors use ethics:
  • Create cases in Ethics Point for all hotline calls and employee issues.
  • Served as the agency's Ethics Advisor, 1993-2007.
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List of employee counselor skills to add to your resume

Employee counselor skills

The most important skills for an employee counselor resume and required skills for an employee counselor to have include:

  • Disciplinary Actions
  • Operational Procedures
  • Local Regulations
  • Employment Law
  • Sexual Harassment
  • HR
  • Litigation
  • Payroll
  • Collective Bargaining
  • Stress Management
  • FMLA
  • Ethics

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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