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Employee relations coordinator skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Robert Tropea,

J. Adam Shoemaker Ph.D.

Below we've compiled a list of the most critical employee relations coordinator skills. We ranked the top skills for employee relations coordinators based on the percentage of resumes they appeared on. For example, 15.1% of employee relations coordinator resumes contained human resources as a skill. Continue reading to find out what skills an employee relations coordinator needs to be successful in the workplace.

15 employee relations coordinator skills for your resume and career

1. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how employee relations coordinators use human resources:

Worked closely with the Human Resources Director to implement proactive communication plans during union petition and election periods.
Implemented campus-wide yearly calendar for all Human Resources Managers.

2. PowerPoint

Here's how employee relations coordinators use powerpoint:

Selected Accomplishments: Revamped the grievance data tracking mechanisms and several PowerPoint training presentations, as well as training handouts.
Reported information to the Investor Relations team via MS Excel, Word and PowerPoint documents.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how employee relations coordinators use data entry:

Performed data entry utilizing a CRM database system to ensure accuracy of account and contact information.
Managed daily operation including data entry, data maintenance and report generation.

4. Employee Engagement

Here's how employee relations coordinators use employee engagement:

Developed positive rapport with employees and supervisors to ensure forward-thinking strategies dedicated to employee engagement.
Leverage business partners to strengthen employee engagement efforts.

5. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how employee relations coordinators use crm:

Maintained internal CRM database including uploading customer information and organizing records.
Implemented various CRM strategies and communications resulting in increased giving and retention of high level donors.

6. HRIS

Here's how employee relations coordinators use hris:

Executed HRIS reports by extracting information from PeopleSoft using Crystal reporting
Conduct new hire orientation and enter data into the HRIS system.

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7. Investor Relations

Investor relations is an arm of a company dedicated to handling the shareholders and potential investors of a company including those interested in the company's stock. The role of the department involves the integration of communication, finance, marketing, and law compliance in managing the relationship between a company, its investors, the law, the financial community, and potential shareholders. It can also be termed financial communication or financial public relations as it's basically centered on finance.

Here's how employee relations coordinators use investor relations:

Plan and implement all external investor relations' events for executive management including conferences.
Directed senior management and investor relations team in preparation for key corporate events.

8. Performance Management

Here's how employee relations coordinators use performance management:

Address employee relations concerns including performance management.
Investigate concerns and provide guidance and recommendations on performance management, disciplinary action, and employee grievances, harassment, etc.

9. Payroll Issues

Here's how employee relations coordinators use payroll issues:

Mediate payroll issues with employees and Volt's regional payroll hub.
Organized and implemented all payroll issues, including special awards.

10. Press Releases

Here's how employee relations coordinators use press releases:

Edited/produced press releases and interfaced with investors.
Developed marketing and communication outreach materials including press releases, e-newsletters (5,000+ subscribers), and monthly announcements.

11. Conflict Resolution

Conflict resolution is an often necessary skill in business, employed for processes such as contract negotiations, legal matters, and even personal, emotional situations and conflicts. It is the ability to find and create an appropriate and peaceful solution to some sort of dilemma or argument in which two or more parties are involved. The resolution itself must benefit and satisfy all parties and this is what makes it so difficult to reach a peaceful point sometimes.

Here's how employee relations coordinators use conflict resolution:

Administered conflict resolution process and position classification reviews.
Conducted employee mediation and conflict resolution sessions.

12. Labor Relations

Labor relations refer to the relationship between the employer and its employees. It usually deals with labor-management wherein it focuses on the collective bargaining agreement regarding work between the union of the employee in making decisions for the organization. On the other hand, findings mean the proper wages, hours of duty, working conditions, safety, and employee protection while at work, grievances, and other related concerns.

Here's how employee relations coordinators use labor relations:

Coordinated administration of all programs delivered by Employee and Labor Relations.
Partner with Labor Relations, Seattle Ethics and Elections Commission, and/or ADA and Return-to-Work Coordinator to resolve employee relations issues.

13. Event Planning

Here's how employee relations coordinators use event planning:

Participated in committees and coordinated event planning as needed.
Handle all office duties such as budgeting, report analysis, vendor contact, grower interaction and event planning.

14. Unemployment Claims

Here's how employee relations coordinators use unemployment claims:

Advised supervisors and Managers on progressive discipline issues and successfully defended all unemployment claims.
Experience with unemployment claims and attending unemployment hearings.

15. Expense Reports

Here's how employee relations coordinators use expense reports:

Typed correspondence, answered telephones, arranged business travel for executives and processed expense reports.
Generated expense reports for executive travel.

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What skills help Employee Relations Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on employee relations coordinator resumes?

Robert Tropea

Assistant Professor of Management and Entrepreneurial Studies., University of Maine at Machias

The Human Resource Coordinator provides clerical duties for the organization's human resource department. This individual provides administrative support and assistance to the HR Manager in recruiting projects to fill open positions within the company. The HR Coordinator may likely also assist in guiding new employees through many other human resource processes to include benefits, payroll, and a whole variety of the duties and responsibilities associated with the position the individual has been hired for. In essence, the coordinator must be aware of and possess much of the HR Managers skill set."
Although work experience in a particular field would stand out most in an individual's resume, these experiences may not exist for a recent college graduate. So, lacking specific experience, among the more important skills to provide, could include an "internship" opportunity within an HR department or specific courses in your school related to the HR function. In my opinion, however, is my strong belief in "Certifications" For example at our university we offer a "Certification" in Human Resource Management.
Human Resource Management Certificate - 18 credits
Complete all of the following:
-BUS 324 - Labor Relations Management
-BUS 325 - Business Ethics & Social Responsibility
-MAN 301 - Management
-MAN 315 - Essentials of Negotiation
- MAN 332 - Human Resource Management

Complete one of the following:
-BUS 332 - Leadership
-MAN 313 - Managerial Decision Making
-MAN 318 - Human Behavior in Organizations
-MAN 321 - Operations & Project Management

Since all these courses are offered within most Business Degree programs as either required or elective, a student can earn this or most "Certifications" with careful planning.
The completion of a certificate of this sort is a very close equivalent to the actual experience in the field.

What soft skills should all employee relations coordinators possess?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

FYI, soft skills are a lot more difficult to train than hard skills. This is part of the reason that there is so much demand for soft skills - for the most part, they need to be innate to the candidate.
Here again, communication comes up - and here, it is important to recognize that communication is much more than just telling people. A good communicator is a great listener. He knows when to speak his mind and when to wait and see what happens. She knows how to collaborate effectively with people and how to take action when needed.

What employee relations coordinator skills would you recommend for someone trying to advance their career?

Dr. Gregory Kordsmeier

Director, Institute for Learning and Teaching, Indiana University Southeast

Many employers are looking for the skills that sociology majors have developed over the course of their major, but many of these employers will not phrase it as looking for a sociology major. Skills like working in teams, data analysis and communication, written and oral visualization, and an ability to work with diverse populations are all prized by employers and common among sociology majors. Your job as a recent graduate is helping translate the work that you did and the skills you developed in college into terms that prospective employers can understand.

What technical skills for an employee relations coordinator stand out to employers?

Mike Polites

Teaching Professor, Indiana University - Purdue University Indianapolis

Again I believe that this will largely depend on the industry the graduate goes into. But there are some skills that will stand out regardless. In my opinion those might include skills such as knowledge of multiple computer programs; not just Microsoft Office, but website development programs, creative graphic programs, social media management programs, etc. I have a former student who designates on her calendar every Friday morning for 90 minutes she teaches herself a new program, or at least familiarizes herself with it. I love this! What a great dedication to making herself more marketable in the workforce. Other skills that are important include video creation, learning industry-specific software (do a little research on this to prepare for a job interview), project management, data analysis, and strong research skills.

I'd be remissed if I didn't add that technical skills are important to pair with what many call "soft skills" or what I like to refer to as "necessary skills" such as interpersonal communication, communicating well on teams, critical thinking, problem solving/conflict management, and presentation skills.

What hard/technical skills are most important for employee relations coordinators?

Dan Wiljanen Ph.D.

Affiliate of Practice Professor, SHRM Student Chapter Adviser, Grand Valley State University

Knowledge of the HR Discipline
-Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
-Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
-Law and Government - Knowledge of laws, government regulations, and executive orders.
-Education and Training - Knowledge of principles and methods for training design, implementation, and evaluation.
Technology Skills
-Enterprise resource planning ERP software
-Human resources software - Human Resource Information Systems (HRIS)
-Office suite software
-Project management software
-Web page creation and editing software
-Word processing software

Do you want to know more?

List of employee relations coordinator skills to add to your resume

The most important skills for an employee relations coordinator resume and required skills for an employee relations coordinator to have include:

Human Resources
PowerPoint
Data Entry
Employee Engagement
CRM
HRIS
Investor Relations
Performance Management
Payroll Issues
Press Releases
Conflict Resolution
Labor Relations
Event Planning
Unemployment Claims
Expense Reports
SharePoint

Travel Arrangements
Background Checks
Open Enrollment
EEO
Exit Interviews
Employment Law
FMLA
I-9
Disciplinary Actions
PeopleSoft
Disabilities ACT
Collective Bargaining
I9
Conference Calls
Reference Checks
Career Fairs

Progressive Discipline
Performance Evaluations
Recognition Programs
Training Sessions
Training Programs
Industrial Relations
Hire Orientations
Arbitration
E-Verify
Scheduling Interviews
Facebook
Drug Screens
ADP
Federal Laws
Unemployment Hearings

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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