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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $101,397 | $48.75 |
| 2 | Boston, MA | $89,588 | $43.07 |
| 3 | Ellicott City, MD | $83,536 | $40.16 |
| 4 | Seattle, WA | $83,212 | $40.01 |
| 5 | Sunnyvale, CA | $82,773 | $39.79 |
| 6 | Berwyn, PA | $82,465 | $39.65 |
| 7 | Denver, CO | $80,017 | $38.47 |
| 8 | Royal Oak, MI | $79,124 | $38.04 |
| 9 | Chicago, IL | $79,041 | $38.00 |
| 10 | Dallas, TX | $77,945 | $37.47 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $118,529 | $57 | - |
| 2 | Customer Service Professional | $117,386 | $56 | - |
| 3 | Customer Solutions Specialist | $114,848 | $55 | - |
| 4 | Customer Specialist | $108,931 | $52 | - |
| 5 | Customer Service Executive | $108,328 | $52 | - |
| 6 | Client Services Consultant | $106,778 | $51 | - |
| 7 | Account Executive/Customer Service | $106,243 | $51 | - |
| 8 | Senior Client Service Specialist | $104,102 | $50 | - |
| 9 | Specialist | $103,688 | $50 | - |
| 10 | Client Liaison | $99,023 | $48 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | SEI Investments | $94,987 | $46 | 4 |
| 2 | DTCC | $81,187 | $39 | 4 |
| 3 | General Catalyst | $72,306 | $35 | - |
| 4 | Nuveen Investments | $72,255 | $35 | 2 |
| 5 | Raymond James Financial | $70,018 | $34 | 145 |
| 6 | Morgan Stanley | $68,413 | $33 | 222 |
| 7 | Sequoia Capital | $65,310 | $31 | - |
| 8 | Actua | $60,042 | $29 | - |
| 9 | Janus Henderson U.S. | $59,415 | $29 | 2 |
| 10 | AllianceBernstein | $59,263 | $28 | - |
| 11 | Broadridge | $55,845 | $27 | 75 |
| 12 | TransUnion | $55,704 | $27 | 14 |
| 13 | J.P. Morgan | $53,736 | $26 | - |
| 14 | AssetMark | $53,043 | $26 | 6 |
| 15 | Wells Capital Management | $48,247 | $23 | - |
| 16 | Signator Investors, Inc. | $47,592 | $23 | - |
| 17 | MFS Investment Management | $47,390 | $23 | - |
| 18 | Edelman Financial Engines | $41,911 | $20 | 16 |
| 19 | HighTower Advisors | $38,267 | $18 | - |
| 20 | Fiserv | $35,519 | $17 | 13 |