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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Mateo, CA | $153,831 | $73.96 |
| 2 | Austin, TX | $121,573 | $58.45 |
| 3 | New York, NY | $120,992 | $58.17 |
| 4 | Atlanta, GA | $111,708 | $53.71 |
| 5 | Cocoa Beach, FL | $100,296 | $48.22 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vice President Customer Services | $163,893 | $79 | - |
| 2 | Customer Operations Director | $151,477 | $73 | - |
| 3 | Customer Service Director | $143,193 | $69 | - |
| 4 | Director Of Customer Care | $130,800 | $63 | - |
| 5 | Senior Technical Support Manager | $121,839 | $59 | - |
| 6 | Customer Support Manager | $110,426 | $53 | - |
| 7 | Customer Success Manager | $94,660 | $46 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Extreme Networks | $137,669 | $66 | - |
| 2 | Hyland | $133,063 | $64 | - |
| 3 | XSi | $131,757 | $63 | - |
| 4 | DATASTOR | $131,723 | $63 | - |
| 5 | Fuzion | $131,660 | $63 | - |
| 6 | Brite | $131,148 | $63 | - |
| 7 | Ris | $130,475 | $63 | - |
| 8 | The Next Level | $130,072 | $63 | - |
| 9 | Pinnacle Hospitality | $130,015 | $63 | - |
| 10 | Bluestar Us | $128,149 | $62 | 13 |
| 11 | Name.com | $124,602 | $60 | - |
| 12 | Rely Services | $124,595 | $60 | - |
| 13 | TPM | $124,587 | $60 | - |
| 14 | The NAV | $124,097 | $60 | - |
| 15 | Mainline | $123,949 | $60 | - |
| 16 | LaserPacific Media | $123,080 | $59 | - |
| 17 | Argosy | $122,019 | $59 | - |
| 18 | Artis | $121,108 | $58 | - |
| 19 | Network Solutions and Technology | $120,994 | $58 | - |
| 20 | Onix | $120,930 | $58 | - |