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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Eden Prairie, MN | $33,861 | $16.28 |
| 2 | Bowling Green, KY | $26,839 | $12.90 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service/Operations Manager | $52,499 | $25 | - |
| 2 | Center Manager | $49,464 | $24 | - |
| 3 | Customer Service Representative Supervisor | $35,676 | $17 | - |
| 4 | Call Center Manager | $34,906 | $17 | - |
| 5 | Senior Customer Service Representative | $34,270 | $16 | - |
| 6 | Lead Customer Service Representative | $33,964 | $16 | - |
| 7 | Customer Service Assistant | $33,255 | $16 | - |
| 8 | Senior Customer Service Agent | $33,153 | $16 | - |
| 9 | Customer Service Specialist Lead | $32,016 | $15 | - |
| 10 | Customer Service Representative Manager | $31,005 | $15 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Eastbay | $36,458 | $18 | - |
| 2 | L.L.Bean | $35,614 | $17 | 6 |
| 3 | Best Buy | $33,337 | $16 | 44 |
| 4 | Ecklers Automotive | $33,051 | $16 | - |
| 5 | Overstock.com | $32,808 | $16 | - |
| 6 | Zappos.com | $32,710 | $16 | - |
| 7 | Lands' End | $32,620 | $16 | 2 |
| 8 | HSN | $32,257 | $16 | 1 |
| 9 | Design Toscano | $32,161 | $15 | - |
| 10 | Tennis Warehouse | $32,124 | $15 | - |
| 11 | Levenger | $32,094 | $15 | - |
| 12 | Genesis Diamonds | $32,053 | $15 | - |
| 13 | Filson | $31,991 | $15 | - |
| 14 | Altrec.com | $31,974 | $15 | - |
| 15 | Walmart | $31,960 | $15 | 783 |
| 16 | AmeriMark | $31,929 | $15 | - |
| 17 | Duluth Trading | $31,854 | $15 | - |
| 18 | Acumen Brands | $31,836 | $15 | - |
| 19 | Grizzly Industrial | $31,727 | $15 | - |
| 20 | Arizona Mail Order Co Inc | $31,677 | $15 | - |