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Executive relations specialist skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Dr. Mike Dillon,
Brooke Witherow
Below we've compiled a list of the most critical executive relations specialist skills. We ranked the top skills for executive relations specialists based on the percentage of resumes they appeared on. For example, 16.7% of executive relations specialist resumes contained government officials as a skill. Continue reading to find out what skills an executive relations specialist needs to be successful in the workplace.

15 executive relations specialist skills for your resume and career

1. Government Officials

Here's how executive relations specialists use government officials:
  • Coordinate nationwide industry leading corporate events which host elite market leaders and government officials.
  • Developed new business opportunities for the company through effective working relationships with clients, government officials, and media representatives.

2. Customer Complaints

Here's how executive relations specialists use customer complaints:
  • Handle customer complaints by researching and negotiating verbal and written complaints addressed to Verizon Wireless Executive Leadership.
  • Worked closely with corporate headquarters and government agencies to register and resolve customer complaints.

3. Infectious Disease

Infectious disease refers to an illness or disorder caused by a small organism. These organisms may be bacteria, fungi, parasites, or viruses and can cause a variety of symptoms in the exposed person. Some of these organisms can jump from one person to another, which spreads the infectious disease between individuals.

Here's how executive relations specialists use infectious disease:
  • Called on Pediatricians, Neonatologist, Pulmonologist and Infectious Disease Specialists in high volume private practices, clinics and hospitals.
  • Focused customers: Intensivists, Pulmonologists, Infectious Disease, Surgeons, Cardiologists, and Pharmacists.

4. Sales Procedures

Here's how executive relations specialists use sales procedures:
  • Assess client needs by processing a thorough knowledge of optional products and sales procedures.

5. Business Bureau

Here's how executive relations specialists use business bureau:
  • Gathered account data for sensitive client escalations, including legal and Better Business Bureau situations.
  • Completed intake forms for government agency complaints from the FCC, Attorney General, Better Business Bureau and Public Utilities commission.

6. OCC

Here's how executive relations specialists use occ:
  • Upload reports to CFPB, OCC, and BBB portals.

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7. Internal Medicine

Here's how executive relations specialists use internal medicine:
  • Developed new business and managed existing accounts in pediatrics, family medicine, and internal medicine as well as hospitals.
  • Promoted the sales of blood glucose meters and strips to endocrinologists, internal medicine specialists and primary care physicians.

8. Regulatory Agencies

A regulatory agency is a Public Benefit Corporation (PBC) that is responsible for supervising certain human activities and controlling them to some extent. They are set up in some areas such as hospitals, law firms, and governmental setup to regulate safety standards. They prevent undue and unjust abuse of power in these setups.

Here's how executive relations specialists use regulatory agencies:
  • Developed positive relations with representatives at state regulatory agencies via personal contact as well as written.
  • Coordinate with the regulatory agencies and law enforcement body as and when required.

9. FCC

The Federal Communications Commission (FCC) is an autonomous agency of the US government that regulates all communication by television, radio, satellite, wire, and cable throughout the United States. The FCC holds jurisdiction over the fields of broadband access, homeland security, radio frequency use, fair competition, media responsibility, and public safety.

Here's how executive relations specialists use fcc:
  • Resolved high level disputes including FCC complaints, BBB feedback and those directed to high ranking executives.
  • Partnered with Legal to provide correspondences to the BBB, FCC, and Attorney General Agencies.

10. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how executive relations specialists use hr:
  • Computed monthly and quarterly employee grievance reports for over 50 employees and discussed the same at team meetings with HR Director.
  • Act as custodian of HR compensation & benefit budget, including year to year projection and optimization.

11. Sales Training

Here's how executive relations specialists use sales training:
  • Completed sales training and mastered product knowledge.
  • Direct sales training for new hires.

12. Inbound Calls

Here's how executive relations specialists use inbound calls:
  • Received inbound calls from health care professionals requesting to initiate prior authorizations for specific medications.
  • Answer inbound calls from medical facilities nationwide, inquiring about patient laboratory results.

13. Customer Issues

Here's how executive relations specialists use customer issues:
  • Charged with the effective resolution of escalated customer issues involving regulatory, discriminatory, and complex customer concerns to reduce risk.
  • Performed detailed research and resolution of customer complaint issues and managed headquarters and customer service escalated customer issues.

14. Expense Reports

Here's how executive relations specialists use expense reports:
  • Process expense reports of varying currencies, compliance reporting, internal audit reports and monthly/quarterly reporting due to Board of Directors.
  • Maintained Outlook calendar, travel advances, expense reports and special projects for the Sr. VP of International Development Program.

15. Government Agencies

Here's how executive relations specialists use government agencies:
  • Handled calls from government agencies, public utilities commissions, AT&T executive offices and senior management and attorneys.
  • Respond to Government agencies Addressing customers concerns about telephony, Cable, and CHSI billing.
top-skills

What skills help Executive Relations Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on executive relations specialist resumes?

Dr. Mike Dillon

Associate Professor/Internship Director, Duquesne University

Evidence (courses, internships, other experience) that demonstrates competence in communicating with a wide array of audiences across multiple platforms. Our journalism program, for instance, is multiplatform: students learn to write, edit, shoot video, create podcasts, adapt stories to fit the requirements of multiple platforms, etc. Basically, we want to send students out of here like Swiss Army Knives -- able to work in their area of proficiency, be that writing or videography, but also adept with a wide variety of other competencies.

What executive relations specialist skills would you recommend for someone trying to advance their career?

Brooke Witherow

Assistant Professor of Communication Arts, Hood College

Take every opportunity to strengthen your portfolio and skills. Obtaining certificates in relevant areas like Google Analytics or Public Relations can make you stand out. Continuous learning and skill development are key.

What soft skills should all executive relations specialists possess?

Gregg FeistmanGregg Feistman LinkedIn profile

Assistant Chair for Public Relations, Associate Professor of Practice, Temple University

Strategic thinking is a big one - not just knowing how to do a task, but why and what are you trying to accomplish. Business acumen is another, as is Analytics. We're bombarded with a torrent of data. A real skill is how to do data mining to pull out those nuggets that reveal an audience's perceptions and mindset. And then creating communication strategies and messages that will resonate with the people we're trying to reach and influence. And of being able to present well and articulate your thoughts. And if you spot a potential issue, opportunity or problem, just don't point it out; suggest a solution or course of action. And keeping up with our field in general and how technology - from analytics to artificial intelligence to fake videos, AR and VR are impacting the business environment as a whole.

What hard/technical skills are most important for executive relations specialists?

Jennifer Lee Magas

Vice President of Magas Media Consultants, LLC and a Clinical Associate Professor of Public Relations, Pace University

-Good writing
-Intelligence
-The ability to recognize a good story when you see one
-Media savvy - knowing different kinds of media and how they function, deadlines, formats
-Contacts - who do you know in the news business
-Good business sense - how to make money, capitalize on an idea
-Broad communications experience
-Specialized experience - watch these emerging trends: more jobs in corporate communications, crisis management, health care, consumer goods, financial services, technology, cannabis PR, collaborating with influencers
Do you want to know more?
Read more about what experts have to say about executive relations specialist

List of executive relations specialist skills to add to your resume

Executive relations specialist skills

The most important skills for an executive relations specialist resume and required skills for an executive relations specialist to have include:

  • Government Officials
  • Customer Complaints
  • Infectious Disease
  • Sales Procedures
  • Business Bureau
  • OCC
  • Internal Medicine
  • Regulatory Agencies
  • FCC
  • HR
  • Sales Training
  • Inbound Calls
  • Customer Issues
  • Expense Reports
  • Government Agencies
  • Conference Calls
  • PowerPoint
  • Customer Inquiries
  • Advisory Boards
  • Psychiatry
  • Business Development
  • ADHD
  • Customer Relationships
  • Educational Programs
  • Apple
  • Process Improvement

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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