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Export manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Roland Rust Ph.D.
Below we've compiled a list of the most critical export manager skills. We ranked the top skills for export managers based on the percentage of resumes they appeared on. For example, 13.7% of export manager resumes contained logistics as a skill. Continue reading to find out what skills an export manager needs to be successful in the workplace.

15 export manager skills for your resume and career

1. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how export managers use logistics:
  • Ensured overall export operations of assigned regions, including shipping & logistics and other exports procedures through documentation and logistic team.
  • Streamlined logistics management by designing, developing and programming web-based applications for preparing shipping quotes and managing export documents.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how export managers use customer service:
  • Commended consistently for achieving on time delivery commitments.- Noted for achieving consistent excellent results is customer service both locally and overseas.
  • Resolve customer service issues requiring management intervention including incorrect shipments, quality complaints, and delivery delays.

3. Booking

Here's how export managers use booking:
  • Revise the Traffic and documentation Department - Supervise and support the booking department - Increase and improve the customer list.
  • Manage export booking reports for Senior Sales Executives and Executive Management using ALPS, CRM, and ERP.

4. Export Compliance

Here's how export managers use export compliance:
  • Managed team responsible for reviewing all engineering documentation for contractual and export compliance requirements.
  • Conducted internal export compliance reviews and ensured proper record keeping.

5. Forwarders

Here's how export managers use forwarders:
  • Maintained strong relationships with overseas customers and freight forwarders.
  • Work with our customers, customs brokers and freight forwarders to get shipments through customs as quickly as possible.

6. AES

AES stands for Advanced Encryption Standard. It is a standard for electronic data encryption, commonly used to implement file encryption, wireless security, SSL/TLS, and processor security.

Here's how export managers use aes:
  • Evaluated and improved international documentation processes, including analyzing recommending and upgrading current AES software.
  • Used the Automated Export Sedimentation (AES) to file paperwork on behalf of customers.

7. Freight Forwarders

Freight forwarders are the companies that ship products from source to final destination.

Here's how export managers use freight forwarders:
  • Maintain Contracts with Freight Forwarders/Customhouse Brokers and Domestic Carriers for best rates and services.

8. TSA

Transportation Security Administration (TSA) is a division of the United States Department of Homeland Security, formed due to the 9/11 attacks in 2001. The main task of the agency is to monitor and provide security to the air traveling public. The department is responsible for securing the people's traveling experience by having Federal Air Marshals on planes, teams of explosive professionals on back up, and dog handlers' mobile units.

Here's how export managers use tsa:
  • Circumvented TSA fines/penalties by facilitating audits, training employees and ensuring compliance with security regulations.
  • Trained, supervised, and evaluated team members in air export processes and TSA security procedures.

9. Distributors

A distributor is a supplier who provides stores with goods to sell. This maintains the separation between wholesalers and manufacturers, which is required in some state markets like alcoholic beverages. Distributors are responsible for quickly and safely delivering products to wherever the product is sold in addition to offering special deals for larger packages of product and even introducing a manufacturing company to more wholesalers.

Here's how export managers use distributors:
  • Coordinated and negotiated price and coordinate delivery of locomotive spare parts with major manufacturers & distributors of G.E.
  • Evaluated potential new international distributors, made recommendations to the President, and participated in contract negotiations.

10. ITAR

Here's how export managers use itar:
  • Ensured compliance with ITAR regulations regarding Export Licenses and the processing of Technical Assistance Agreements.
  • Ensured compliance with ITAR CLASS XII (SME) regulations and conditions.

11. Government Regulations

Government regulations refer to the guidelines that the governing body sets for all types of activities. Most of them are in a universal language like English so that a common man can easily understand them.

Here's how export managers use government regulations:
  • Advise upper management on Contractual and Export related matters to ensure compliance with Government regulations.
  • Manage Export Operations and compliance with U.S. Government regulations.

12. International Shipments

International shipping is the term used to describe the delivery of a single/ cluster of parcel deliveries in which the package is taken from one country and delivered in another. Since the sum of resources involved to obtain a parcel from one nation to another is more it results in international shipping to be more expensive than domestic deliveries.

Here's how export managers use international shipments:
  • Managed and expedited domestic and international shipments via air, ocean, and ground transportation precisely in accordance with customer requirements.
  • Coordinated all international shipments working closely with Canada and Mexico and European Countries.

13. ISO

Here's how export managers use iso:
  • Developed and implemented a Procedures Manual (ISO 9000) for company's teamwork that led to successfully attract new accounts.
  • Initiated and implemented quality control procedures, and attained ISO & FAMI-QS certifications.

14. Steamship Lines

Here's how export managers use steamship lines:
  • Managed and negotiated service contracts and rates with primary service providers including Truckers, Airlines, Steamship Lines, etc.
  • Confirm custom clearances and freight releases prior to coordinating pickups and/or deliveries to and from the airline and/or steamship lines.

15. Export Sales

Here's how export managers use export sales:
  • Researched new customers and consistently increased export sales.
  • Evolved policies, procedures as well as launched plans for the Marketing, Export Sales, and OEM businesses.
top-skills

What skills help Export Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on export manager resumes?

Roland Rust Ph.D.

Distinguished University Professor, David Bruce Smith Chair in Marketing, Executive Director, Center for Excellence in Service, Ph.D., Business Administration, University of North Carolina at Chapel Hill Marketing, University of Maryland

One might think that a stellar sales record would be most important, but that would be most relevant only if the individual has prior sales manager experience. If promoting a salesperson to sales manager, the thing that may be missing is administrative and managerial skills. In addition, we are in a technological revolution, driven by AI, which means that prior knowledge and experience with AI-related analysis would also definitely stand out (although probably hard to find).
Do you want to know more?
Read more about what experts have to say about export manager

List of export manager skills to add to your resume

Export manager skills

The most important skills for an export manager resume and required skills for an export manager to have include:

  • Logistics
  • Customer Service
  • Booking
  • Export Compliance
  • Forwarders
  • AES
  • Freight Forwarders
  • TSA
  • Distributors
  • ITAR
  • Government Regulations
  • International Shipments
  • ISO
  • Steamship Lines
  • Export Sales
  • Business Plan
  • Government Agencies
  • Market Research
  • Customs Regulations
  • Customs Brokers
  • Business Development
  • KPI
  • Caribbean
  • International Trade Shows
  • LCL
  • A/P
  • Customer Relations
  • FCL
  • Dangerous Goods
  • Service Contracts
  • Air Freight
  • Freight Rates
  • NAFTA
  • US Customs
  • AS400
  • IATA
  • Customer Orders
  • Inventory Control
  • LTL
  • Nvocc
  • OEM
  • RFQ
  • Sales Volume
  • FMC
  • International Air
  • UK
  • Contract Negotiations
  • C
  • International Markets

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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