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Field installation technician skills for your resume and career
15 field installation technician skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Established and maintained positive relationships with clients while providing quality customer service and retention.
- Provide exceptional customer service and ensure customer education is thorough.
2. Customer Satisfaction
- Maintained a follow-up system encouraging repeat and referral business contributing to customer satisfaction, loyalty and long-term clientele.
- Conduct regular preventive maintenance activities concerning the operation of customer network facilities to ensure total customer satisfaction.
3. Ladders
- Work aloft, climb ladders and poles, enter tunnels, buildings, trenches, crawl spaces and manholes
- Perform elevated work safely utilizing extension ladders and scissor lift equipment.
4. RF
- Verified on all hardware & Software version (Running Scripts) RET systems and RF parameters.
- Service and install RF shielded environments for MRI industry.
5. PC
- State Farm AERO6 roll out to replacing all PC, Notebooks and Laser printers at State Farm offices.
- Install full Systems (PC, network Printers, and Routers) at doctors' offices and hospitals.
6. Hand Tools
- Fabricate and install parts to specifications using hand tools such as grinders, drills or saws.
- Leveled refrigerators, adjusts doors and connects water lines to water pipes for ice makers and water dispensers using hand tools.
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Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided technical support by interacting with customers to determine service required.
- Provide general administrative and technical support to the supply chain groups assigned to designated areas.
8. Test Equipment
Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.
- Performed fiber optic cable splicing throughout distribution, check carrier signal levels using proper instrumentation and test equipment.
- Experience working with computerized and manual test station maintenance, operation, calibration and repair utilizing common and specialized test equipment.
9. HVAC
- Install and up keep HVAC products.
- Installed HVAC equipment Performed maintenance and repair to residential & Commercial HVAC On-Call for 24/7 service
10. A/V
A/V (Audio Visual) in the digital world refers to multimedia files comprising visuals and sound. The visual doesn't necessarily have to be of the digital type. E.g., theatre shows, live performances, and even church services can fall under the A/V category.
- Installed and troubleshot cabling for Data, Voice, Security, Access Control, A/V & telephone systems throughout Central Florida
- Installed A/V systems for federal government organizations and private businesses.
11. Broadband
- Obtained SCTE Broadband Premises Installation certification.
- Installed broadband transport hardware and access nodes for DMS 500 Telco Switching Equipment (including OC48s, OC192s and AN-15s).
12. Security Systems
A security system refers to any device that can perform security operations such as surveillance, access control, alarm, or intrusion control in a facility or area through a system of components and multifunctional devices designed to protect people and the property against a variety of hazards including crime, arson, accidents, espionage, sabotage, subversion, and attack. A security system also detects several other threats, including smoke, carbon monoxide poisoning, and water damage.
- Performed cellular 4G radio upgrades on residential, commercial, and industrial security systems.
- Installed hard wired, home security systems Installed commercial card access systems Generated various fire alarm system schematics using AutoCAD R143
13. Asphalt
- Administered on-site and lab testing for concrete integrity, soils density/hydration, and asphalt composition analysis.
- Performed quality control testing of concrete and asphalt during construction of Harrisburg International Airport.
14. Remedy
- Monitored Remedy (E.spire's trouble ticket database) and dispatched when necessary.
15. POS
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.
- Configured the interface between the key system and the properties PMS and POS.
- Configure and test POS device to customer specifications.
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What skills help Field Installation Technicians find jobs?
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Dr. Alison Graettinger
Associate Professor of Earth and Environmental Sciences, University of Missouri - Kansas City
What type of skills will young field installation technicians need?
Joshua Davis Ph.D.
Lecturer, Carleton College
List of field installation technician skills to add to your resume
The most important skills for a field installation technician resume and required skills for a field installation technician to have include:
- Customer Service
- Customer Satisfaction
- Ladders
- RF
- PC
- Hand Tools
- Technical Support
- Test Equipment
- HVAC
- A/V
- Broadband
- Security Systems
- Asphalt
- Remedy
- POS
- Site Surveys
- GPS
- Fiber Optic
- Routers
- Service Calls
- Customer Sites
- Power Meters
- Windows XP
- Customer Equipment
- CAT5
- Digital Video Recorders
- TCP/IP
- CAT6
- DVR
- CCTV
- LAN
- Ethernet
- VoIP
- NEC
- Commercial Buildings
- Computer System
- T1
- Cable Management
- Structured Cabling
- Network Printers
- Nortel
- PBX
- Phone System
- Patch Panels
- LTE
- Wifi
- Cable Lines
- Phone Lines
- Stitching
Updated January 8, 2025
