Field operation manager job description

Job Title: Operations / Field Manager Department: Ace Handyman Services Reports To: Director of Business Development / General Manager FLSA Status) Exempt / salaried position Position Summary The Operations / Field Manager role is intended to drive revenue in the office and the field through scheduling, taking payments for jobs and providing field support when needed, as needed. A thorough skillset and understanding of quality work in all areas of repair, maintenance, and remolding projects are needed for success in this position. Benefits: -Health insurance (After 90 days) -PTO (After 90 days) -Company cell phone -Company vehicle - with proven track record if there is an available vehicle) -Company Card for job expenses and gas -Company uniform -Paid holidays (New Years, Easter, Thanksgiving & Christmas) Essential Duties & Responsibilities Ability to analyze a problem independently with strong problem-solving skills to determine a prompt solution and deliver confident estimates to customers. Ability to effectively communicate with all customers about their unique needs and document all conversations using the dispatch program. As needed, provide field support as a second hand or helping hand conducting repairs or complete projects in the trades of carpentry, flooring, drywall and appliance electrical work and other handyman work. Ability to effectively communicate with craftsmen, suppliers, property managers, commercial customers, and Ace Handyman Management regarding projects, timelines, budgets, and other relevant information critical to driving revenue. When necessary, this person must be able to act as a craftsman in the field to perform limited jobs while building rapport with our customer base and increasing scope of work to fill the schedule. Ability to validate completed jobs verifying; before and after photos, signed estimates and invoices, detailed invoice notes per job (what was done to complete the work), proper margin for materials purchased per job, order materials for jobs that need special orders for completion and taking payments. Ability to validate skills of current and newly hired employees and fill gaps in the business through an effective hiring process. Marketing responsibilities include yard sign installation, in store signage execution and BNI representation and miscellaneous marketing opportunities as they arise. Job Qualifications and Skills Successful record of accomplishment as a Handyman or Maintenance / Facilities Manager; estimation skills and prior home inspection experience, strongly preferred Ability to perform or coach appliance electrical, flooring, carpentry work and other handyman work Excellent troubleshooting, analytical, and problem-solving skills Own standard set of tools to perform all the above trades Have reliable transportation, current auto insurance, and valid driver's license. Able to commute verbally and in writing in a timely and effective manner with a professional attitude Great Customer Service skills with interpersonal skills to interact in a positive manner with a wide variety of different customers Strong documentation and invoicing skills Estimates and budget skills for repairs or project work small or large Time management skills Demonstrate a Professional appearance and demeanor Able to handle conflict with customers and resolve issues to customer satisfaction Flexible work schedule - ability to work weekends and work more than 40 hours per week when needed Technology Savvy - Skilled using computers Physical Demand Exerting up to 50 to 100 pounds of force occasionally to lift, carry, pull, or otherwise move objects. Climb stairs and ladders using proper safety measures Bending, Stooping, Twisting, and Reaching Operate heavy machinery / trucks and trailers as needed, if needed Work Environment Predominately working from office Working from home and vehicle with a laptop and or company provided phone Moderate noise working with power tools and equipment Seldomly, employee will be in an environment with: Wet or humid conditions Extreme cold or hot weather Ability to work fluctuating and flexible hours including evenings, weekends, and holidays to meet the needs of the business Ability to work in other positions as needed to fill business needs and cover shifts within the retail operations as needed, if needed The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for BBCO & BBCO Handyman LLC other work duties not specifically listed herein. Management reserves the right to modify, defer or rescind this position description at any time, with or without prior notice. Employee Acknowledgement Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position. Employee__________________________________ Date_____________
Requirements

Exerting up to 50 to 100 pounds of force occasionally to lift, carry, pull, or otherwise move objects. Climb stairs and ladders using proper safety measures Bending, Stooping, Twisting, and Reaching Operate heavy machinery / trucks and trailers as needed, if needed $45000

Wage

$45000

Additional Info

Work Environment Predominately working from office Working from home and vehicle with a laptop and or company provided phone Moderate noise working with power tools and equipment Seldomly, employee will be in an environment with: Wet or humid conditions Extreme cold or hot weather Ability to work fluctuating and flexible hours including evenings, weekends, and holidays to meet the needs of the business Ability to work in other positions as needed to fill business needs and cover shifts within the retail operations as needed, if needed

Land Development Field Ops Mgr - 2205316 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently looking for a Land Development Field Operations Manager for their Land Department. The right candidate will Assist the Land Development Manager to develop raw land for home and amenity construction with concentration in managing at the field level. This position involves assisting the Land Development Manager in managing outside vendors and other contractors.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Meet with jurisdictional officials including city and county staff members and inspectors during the installation and inspection of infrastructure, home construction lots, landscaping, hardscaping, irrigation systems, signage, parks and amenities.
Assist the Land Development Manager by implementing and overseeing all aspects of the development process for infrastructure installation, preparation of home construction lots, model home and project landscaping, parks and amenities construction including assisting in managing the bid and award process.
Represent the Land Development Manager in on-going site issues requiring interface with homebuilding superintendents as applies to infrastructure installation, maintaining “As-Built” plans, drainage plans, home building lot issues, landscaping and hardscaping improvements and maintenance.
Assure compliance with all local, state and national codes, ordinances and regulations.
Interface with other departments to assure constant communication regarding timing, design elements, access pertaining to project land development status and other landscaping and common area hardscape improvements.

Supervisory Responsibilities Directly supervises 2 or more employees in the Land Development Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications
Education and/or Experience
Associate's degree (A. A.) or equivalent from two-year college or technical school; or three years related experience with landscaping, irrigation systems, hardscape installation and maintenance.

Must have a valid driver's license.

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeople2

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Job: Land Primary Location: TX-Austin Organization: Home Builder Schedule: Full-time Job Posting: Oct 13, 2022, 12:59:55 AM

DISH is a Fortune 200 company that supports 125+ In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for DISH and many other national, household brands.

Our dedication to customer experience is paying off: in 2022, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the fifth year in a row.
Job Duties and Responsibilities


The Field Operations Supervisor/Manager provides leadership and manages overall direction for the Field Service Technician team to ensure 100% customer satisfaction. We are looking for a leader with strong problem solving abilities, excellent interpersonal skills and a customer service focus.

As a Field Operations Supervisor/Manager you will be responsible for directing, coaching, and developing technicians to create a high performing team that delivers the best customer service possible. This highly rewarding position offers a very competitive starting salary plus the opportunity to earn generous bonuses based on the performance of your team. We provide a company vehicle, free DISH programming, paid training, and incredible opportunity for advancement.


Specific duties:


Supporting new employees through training and future development; Demonstrating and coaching behaviors that ensure quality customer service; Training existing Installers/Technicians on changing processes, procedures and technologies; Conducting on-site inspections to evaluate and coach team members regarding quality service and adherence to safety standards; Monitoring and coaching to improve team and individual performance; Managing fleet-related processes including vehicle maintenance and upkeep; Addressing escalated customer and/or employee issues.


Skills, Experience and Requirements


As a Field Operations Supervisor/Manager you must be able to lead and motivate a diverse team to achieve common goals. We are looking for a supervisor/manager with excellent communication skills, energetic leadership style, strong problem solving abilities, and effective conflict resolution skills.


Additional requirements:


High School diploma, college degree preferred but not required; A strong competency in leading, developing, mentoring, and coaching; Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; Ability to obtain an elevated understanding of processes, procedures and responsibilities performed by direct reports; Ability to write reports and correspondence; Excellent presentation, facilitation and communication skills; Ability to frequently lift and/or move up to 75 pounds, working in small spaces and/or various heights, work in all climates and safely operate a motor vehicle; Willingness to work flexible hours, including weekends.


Benefits:


At Dish Network, we are proud to offer a competitive salary as well as a full benefits package and bonus opportunity.

Performance bonus Medical, dental, vision 401(k) with company match Paid Time Off Profit Sharing Tuition reimbursement Complementary Dish Network programming


Salary Range


Compensation: $57,782.36/Year - $67,782.36/Year

Benefits


From versatile health perks to new career opportunities, check out our benefits on our careers website .

Candidates need to successfully complete a pre-employment screen, which may include a drug test.