How To Become A Field Service Specialist: What It Is and Career Path

What is a field service specialist and how to become one

Updated January 8, 2025

4 min read

A field service specialist performs routine service and installation calls to clients' locations. This is to provide support for their technical and mechanical issues. He/She consults with clients to identify their maintenance problems and fixes them. Likewise, he/she informs clients of technical solutions. He/She performs quality check services to ensure the stability and efficiency of the technical components and materials. Furthermore, he/she maintains open lines of communication with key personnel in assigned accounts. This is to remain current with support, repair, and ongoing issues. Additionally, he/she maintains inventory and restocks as needed.

To become a field service specialist, you need an associate's degree in engineering, computer science, or a related discipline. You must have a minimum of two years of relevant work experience. You must possess communication, problem-solving, troubleshooting, analytical, mechanical, and organization skills. The average salary of a field service specialist is $44,145 per year. It varies from $23,000 to $86,000.

ScoreField Service SpecialistUS Average

Salary

4.0

Avg. Salary $51,832

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.5

Race

American Indian and Alaska Native 0.41%

Asian 10.60%

Black or African American 10.86%

Hispanic or Latino 16.19%

Unknown 5.38%

White 56.57%

Gender

female 11.23%

male 88.77%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become a field service specialist

Explore field service specialist education requirements

Most common field service specialist degrees

Bachelor's

35.4 %

Associate

33.8 %

High School Diploma

16.9 %

Start to develop specific field service specialist skills

Skills	Percentages
Customer Satisfaction	9.39%
Provide Customer Support	6.82%
Customer Support	6.48%
Troubleshooting Support	5.28%
Technical Support	5.24%

Complete relevant field service specialist training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New field service specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a field service specialist based on U.S. Bureau of Labor Statistics data and data from real field service specialist resumes.

Research field service specialist duties and responsibilities

Manage and service access control technology to include Honeywell's StarII and TEMA, and PCSC MicroLPM and IQ series controllers.
Assist major corporations in establishing new PC systems.
Redesign TVM, LAN functionality to meet companies growing needs
Ensure compliance with OSHA requirements and regulations on a daily basis.

Prepare your field service specialist resume

When your background is strong enough, you can start writing your field service specialist resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a field service specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable field service specialist resume templates

Build a professional field service specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your field service specialist resume.