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Flight attendant vs attendant

The differences between flight attendants and attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a flight attendant has an average salary of $33,607, which is higher than the $27,453 average annual salary of an attendant.

The top three skills for a flight attendant include passenger safety, customer service and emergency equipment. The most important skills for an attendant are cleanliness, customer service, and home health.

Flight attendant vs attendant overview

Flight AttendantAttendant
Yearly salary$33,607$27,453
Hourly rate$16.16$13.20
Growth rate21%4%
Number of jobs45,87852,299
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 35%
Average age4948
Years of experience--

What does a flight attendant do?

A flight attendant is known as a steward or stewardess, an air host or hostess, and works majority in airlines, some in private business jets, or a few other aircraft. Also commonly referred to as a cabin crew, flight attendants act as an ambassador between the airline they work with and the passengers by primarily taking charge of their safety and comfort during the entire flight. They do more than serving meals, refreshments, and drinks to passengers as they must also check the supplies and emergency equipment, secure sufficiency, and make sure everything is in order. They greet the travelers, help in their luggage being stowed properly, and ensure they are in their correct and assigned seats.

What does an attendant do?

An attendant is responsible for ensuring excellent customer service by assisting customers with their needs and inquiries, managing complaints, and providing timely actions. Attendants duties include maintaining the cleanliness and orderliness of operational areas, monitoring product inventories and requesting necessary stocks and equipment, performing administrative tasks as needed, escalating concerns to the management for immediate resolution, and conducting maintenance services. An attendant must have excellent customer service and time-management skills, as well as the ability to multi-task, especially on high-level operations.

Flight attendant vs attendant salary

Flight attendants and attendants have different pay scales, as shown below.

Flight AttendantAttendant
Average salary$33,607$27,453
Salary rangeBetween $25,000 And $43,000Between $20,000 And $36,000
Highest paying CityPhiladelphia, PASan Francisco, CA
Highest paying statePennsylvaniaWashington
Best paying companyLockheed MartinBarnard College
Best paying industryTransportationHospitality

Differences between flight attendant and attendant education

There are a few differences between a flight attendant and an attendant in terms of educational background:

Flight AttendantAttendant
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common collegeSUNY Farmingdale-

Flight attendant vs attendant demographics

Here are the differences between flight attendants' and attendants' demographics:

Flight AttendantAttendant
Average age4948
Gender ratioMale, 21.1% Female, 78.9%Male, 48.6% Female, 51.4%
Race ratioBlack or African American, 10.2% Unknown, 7.1% Hispanic or Latino, 15.8% Asian, 7.6% White, 59.0% American Indian and Alaska Native, 0.2%Black or African American, 9.6% Unknown, 4.5% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.8% American Indian and Alaska Native, 1.5%
LGBT Percentage29%4%

Differences between flight attendant and attendant duties and responsibilities

Flight attendant example responsibilities.

  • Conduct flight operations dispatch in a fast pace FBO environment.
  • Maintain F/A mailboxes, filing, expense and APIS reports.
  • Check customers in, run cash register, clean the whole facility.
  • Coordinate hotel reservations, car rentals, and arrange special event logistics.
  • Initiate and cancels NOTAMS (notices to airmen) on airfield facilities/conditions.
  • Coordinate and confirm customs, handling, APIS and landing and parking permits.
  • Show more

Attendant example responsibilities.

  • Manage events, help guests with outside reservations.
  • Manage VIP's with personal requirements and assist in their room set up and hospitality experience.
  • Manage top prize payouts, involving large amounts of funds being transfer across the gaming floor.
  • Operate POS cash register to manage cash, credit, and debit card transactions for sell items.
  • Host activities (bingo, casino night, kids club, etc . )
  • Supervise and entertain children, clean toys and maintain a healthy and clean environment and become CPR certify.
  • Show more

Flight attendant vs attendant skills

Common flight attendant skills
  • Passenger Safety, 20%
  • Customer Service, 14%
  • Emergency Equipment, 13%
  • Non-Emergency Situations, 7%
  • CPR, 6%
  • Medical Emergencies, 5%
Common attendant skills
  • Cleanliness, 13%
  • Customer Service, 7%
  • Home Health, 7%
  • Patients, 6%
  • Safety Procedures, 6%
  • Emergency Situations, 6%

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