Most Important Management Skills (With Examples)

By Chris Kolmar - Sep. 23, 2020
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A large part of successful career growth is taking on management responsibilities. Being entrusted with a supervisory role involves using multiple skills to effectively manage a team and projects. Management skills are qualities that you’ve probably been displaying throughout your employment and will become especially valuable for being a leader.

What are Management Skills?

Management skills are the qualities and actions that make you a supervisor who people respect and want to work with. Your job requires both hard skills and soft skills. Once you’ve made it to the level of manager, you’ve probably mastered the relevant hard skills and the quality of your leadership will be determined by your strengths in various soft skills. Management soft skills are why people follow your direction productively and happily.

Types of Management Skills

  1. Planning Ahead. Creating a realistic plan for how to achieve your goals is vital to the success of the company you work for and yourself. It’s how you get where you want to go. Planning ahead is important because things are always subject to change. If you prepare a detailed plan ahead of time, adjusting it to accommodate unforeseen circumstances and problems becomes much more doable. This skill is crucial to successful management because you’re not just planning ahead for yourself. You’re planning for a whole team’s success.

    Planning Ahead Involves:

      Strong Communication

    • Flexibility

    • Decision-making

    • Organization

    • Setting goals

    • Strategy

    • Attention to detail

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    • Time-management

    • Prioritization

  2. Organization. Organization goes hand-in-hand with planning skills. Being organized on behalf of an entire team requires more than just your average calendar. Management requires handling many tasks with many different people on a daily basis. Making sure you know when you’re supposed to be where and with what work completed is essential to leading a team properly.

    < Examples of Organizational Skills Include:

    • Creating and meeting deadlines

    • Delegating tasks

    • Multi-tasking

    • Strategic thinking

    • Taking notes

    • Time-management

    • Evaluating post-project

  3. Leadership. Effective leadershipis a very important part of keeping a team working together well. Leading is never as simple as telling people what to do. It involves a lot of respect and communication to work together towards a common goal. It’s a skill, and like any other skill, it can always be improved upon. Even if it’s your first time in a supervisory position, bringing or improving leadership abilities to management will improve a team’s productivity and work environment.

    Leadership Skills Involve:

    • Upfront and productive communication

    • Adaptability

    • Honesty

    • Decisiveness

    • Motivating a team

    • Utilizing team members to their full potential

    • Encouragement

    • Giving constructive criticism

    • Persuasion

    • Conflict management

  4. Coordination. The ability to effectively coordinate with the team you’re managing will make you a better supervisor. Being a leader is about more than just handing out tasks and duties. It’s about actively communicating with your team and asking them for their input. A workplace with open discussion allows for creativity and new ideas. Implementing your team’s feedback can improve efficiency and employee satisfaction.

    Examples of Coordination Skills Include:

    • Listening

    • Asking questions when needed

    • Allowing for open and respectful dialogue

    • Teamwork

    • Problem-solving

    • Self-Awareness

    • Managing emotions

    • Negotiation

  5. Directing and Oversight. Skills in direction and oversight refer to how well you delegate tasks to your team and make sure that all your leadership responsibilities are accomplished. Being a supervisor relies heavily on your directing and oversight skills. After all, a big part of a supervisor’s job description is directing work and meeting a deadline. If you don’t have time to master any other skill on this list, spend time on developing this one as a manager.

  6. Directing and Oversight Involves:

    • Creating detailed plans for successful outcomes

    • Supplying resources

    • Delegating tasks to employers most equipped to accomplish them

    • Conflict Management

    • Dividing work evenly among a team

    • Evaluating work

    • Providing feedback employees can apply to their performance

    • Overcoming unexpected issues

  7. Giving and Receiving Feedback . Giving and receiving feedback as a team supervisor can really make a difference in work quality and productivity. Giving effective feedback as a leader means acknowledging an employee’s accomplishments and letting them know, professionally and nicely, where they could improve. When giving feedback, try to be specific about when they exceeded or didn’t meet expectations.Negative feedbackis meant to encourage and educate your team, not make them feel bad. Also, your team should always know that they can come to you with feedback as well. In management positions, it’s important to remember that your team can provide relevant feedback that will help you improve your performance as well.

    Examples of Feedback Skills Include:

    • Strong written and verbal communication

    • Performance management

    • Sincerity

    • Clarity about issues and accomplishments

    • Implementing feedback

    • One-on-one discussion

    • Honesty

    • Respect

    • Following up

  8. Adaptability. Being adaptable to the unexpected and turning obstacles into improvements can make you a competitive candidate for leadership positions. Adaptability also refers to the willingness to learn more if needed. Adaptable supervisors are motivated by the need to change, as opposed to frustrated and paralyzed by it. This attitude can trickle down to an entire team and get work done despite any circumstances that may come your way.

  9. Adaptability Involves:

    • Critical thinking

    • Cooperation

    • Research skills

    • Optimism

    • Accepting mistakes and addressing issues

    • Willingness to learn from others

    • Expectation setting and management

    • Stress management

    • Creativity

    • Initiative

More Useful Management Skills

Management styles differ and there are lots of skills that you can incorporate into managing a team.

Some more useful skills for supervisory positions include:

  • Active listening

  • Strategy

  • Building rapport

  • Motivation

  • Persuasion

  • Prioritization

  • Networking

  • Brainstorming

  • Emotional intelligence

  • Teaching skills

  • Good presentation

  • Displaying appreciation for your team

  • People management

  • Budgeting

Management Resume


Example #1

Finnegan Bennett

117 Melrose Ave., Los Angeles, CA, 90404 (662)-280-0092

Motivated and organized business manager with 5+ years of experience in a fast-paced office environment. Possess a B.A. in Business Administration with honors. Strong skills in problem-solving and team relations.

Professional Experience

Linebrook Printing Company, Los Angeles, CA

Office supervisor, September 2017 — Present

  • Managed a total of 6 office workers

  • Promoted company success

  • Interact with customers daily

  • Organize meetings

  • Maintain office schedule

  • Hired new employees

  • Provided feedback

  • Observation Media, Los Angeles, CA

    Office Manager, June 2015 — August 2017

  • Planned five long-term video marketing projects

  • Managed a marketing team of 4

  • Set goals and deadlines

  • Trained employees

  • Conducted payroll

  • Managed office schedule

  • Given a $10,000/yr raise after the first year

  • Skills

  • Email Marketing

  • Payroll and Scheduling

  • Flexibility

  • Determination

  • Strong Communication

  • Customer service

  • Organization

  • Education

    University of San Diego, San Diego, CA

    B.A. in Business Administration, May 2015

  • Graduated with honors

  • Example #2

    Bethany Mattice

    Office Manager

    Bethany Mattice

    68 Brooke St.

    Salt Lake City, UT 99245



  • Google Analytics

  • Google Suites

  • Quickbooks

  • Professional

  • Respectfulness

  • Giving Strong Feedback

  • Leadership abilities

  • Experience

    New Life Brand Management/

    Office Manager

    JULY 2014 – PRESENT, Salt Lake City, UT

  • Oversaw a team of 10 social media staff and office associates

  • Provided Resources for employees

  • Hiring responsibilities

  • Delegation

  • Organization

  • Created yearly employee evaluations

  • Promoted from associate position

  • Awarded a yearly bonus

  • R&R; Digital Marketing/

    Marketing Supervisor

    DECEMBER 2010 – JUNE 2014, Salt Lake City, UT

  • Developed project strategy that increased sales by 4%

  • Trained new employees

  • Aided in email marketing

  • Developed schedule

  • Direct client contact

  • Promoted from marketing specialist after the second year

  • Education

    Lancaster Academy, Online program

    Business Management Certification

    Arizona State University, Phoenix, AZ

    B.A. in Sociology with minor in Public Relations

    Example #3

    15 Rosey Rd.

    Chicago, IL, 30279


    Matthew Moore


  • Music Industry Knowledge

  • Talent Management

  • Presentation

  • Writing

  • Email and Verbal Communication

  • Rapport

  • Leading a team

  • Critical thinking

  • Creativity


    Blue Moons Records, Chicago, IL

    — Talent Agent Supervisor

    January 2017 – PRESENT

  • Managed 5 clients

  • Directed a team of 3 talent agents

  • Maintained administrative schedule

  • Created strategies for growth and advancement

  • Scouted for new talent

  • Promoted from talent agent after the first year

  • Awarded promotional salary increase of $15,000/yr

  • Play by Play Studios, Brooklyn, NY

    — Marketing Manager

    January 2014 – December 2016

  • Designed marketing strategies to target age demographic 18-30

  • Managed a team of 6 professional marketing specialists

  • Planned projects to foster company success

  • Kept records

  • Conducted employee evaluations

  • Awarded two annual promotions

  • Down the Road Music Management, Brooklyn, NY

    Marketing Associate

    June 2010-December 2014

  • Organized marketing campaigns

  • Participated in the creation marketing projects that brought in 15 new clients

  • Set up meetings

  • Created weekly schedule

  • Promoted to Lead Marketing Specialist after the second year

  • Awarded with an annual salary increase of $8,000 following promotion


    The University of Chicago

    — B.A. in Music Marketing

    September 2006- May 2010

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    Chris Kolmar


    Chris Kolmar

    Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

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