How to hire a floor associate

How to hire a floor associate, step by step

Here's a step-by-step floor associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a floor associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new floor associate
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a floor associate, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a floor associate to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a floor associate that fits the bill.

   This list presents floor associate salaries for various positions.

   Type of Floor Associate	Description	Hourly rate
   Floor Associate	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.	$10-16

2. Create an ideal candidate profile

   Common skills:

   • Sales Floor
   • Stock Shelves
   • Customer Service
   • Product Knowledge
   • Pallet Jack
   • POS
   • Stock Room
   • Loss Prevention
   • Floor Stock
   • Front End
   • Customer Complaints
   • Inventory Control
   • Back Room
   • RF

   Check all skills

   Responsibilities:

   • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
   • Assist customers with packaging of their groceries.
   • Arrange groceries in a helpful and efficient manner to satisfy all the customers' needs and requirements within the store
   • Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
   • Place special orders over the phone with companies contract by Walmart.

3. Make a budget

   Including a salary range in your floor associate job description is one of the best ways to attract top talent. A floor associate can vary based on:

   • Location. For example, floor associates' average salary in louisiana is 35% less than in washington.
   • Seniority. Entry-level floor associates 35% less than senior-level floor associates.
   • Certifications. A floor associate with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a floor associate's salary.

   Average floor associate salary

   $13.34hourly

   $27,757 yearly

   ---

   Entry-level floor associate salary

   $22,000 yearly salary

   Updated December 18, 2025

4. Writing a floor associate job description

   A good floor associate job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a floor associate job description:

   Floor associate job description example

   Planet Fitness is hiring! We are looking for friendly, professional, and highly motivated team players to our amazing team. Benefits Include: · Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide.· Flexible Scheduling· Paid training· Job advancement opportunities· A fun, laidback place to work!
   Job Summary: Members of our front desk staff will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
   Essential Duties and Responsibilities

   • Greet members, prospective members and guests, providing exceptional customer service.
   • Handle all front desk related duties
   • Facilitate needed updates to member’s accounts.
   • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.
   • Assist in maintaining the neatness and cleanliness of the club.

   Qualifications/Requirements:

   • Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.
   • Customer service background preferred.
   • Basic computer proficiency.
   • Punctuality and reliability are a must.
   • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
   • Must be 18 years of age or older.

   Physical Demands:

   • Continual standing and walking during shift.
   • Continual talking in person or on the phone during shift.
   • Must be able to occasionally lift up to 50 lbs.
   • Will occasionally encounter cleaning chemicals on shift.

   Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

   Copy this example

   

5. Post your job

   To find floor associates for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any floor associates they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level floor associates with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your floor associate job on Zippia to find and attract quality floor associate candidates.
   • Use niche websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit floor associates, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new floor associate

   Once you have selected a candidate for the floor associate position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new floor associate. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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