Fresenius Medical Care Windsor, LLC jobs in Oceanside, CA - 26 jobs

PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Region, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment. Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program. Ensures all decisions, actions and activities of Technical Department Personnel are compliant with company standard operation procedures and with all pertinent local, state and federal regulatory requirements. Oversees OSHA and regulatory compliance related issues ensuring appropriate actions taken to ensure required resolution. Demonstrates pride in the quality of work, regulatory compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program. DUTIES / ACTIVITIES: CUSTOMER SERVICE: Responsible for driving the FMS culture through values and customer service standards. Responsible for outstanding customer service to all external and internal customers. Develop and maintains relationships through effective and timely communication. Take initiative to respond to, resolve and follow up on customer issues in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES: Overall management of Technical Services for one or more Regions. Regions will typically consist of 40 to 100 clinics and 30 to 80 exempt and non-exempt employees. Assist Regional Vice President(s) with budgeting for costs related to Technical Services e.g. personnel, maintenance parts, travel and other expenses. Works with Regional Vice President(s) to ensure that operational, financial and regulatory requirements associated with Technical Service are met. Collaborates with Regional Quality and Education personnel on cross functional initiatives. Responsible for management and oversight of financial metrics for one or more Regions i.e. TAP, maintenance parts cost, travel and other expenses. Responsible for data integrity for management systems at the regional level e.g. PeopleSoft, Kronos, Service Database. Responsible for piloting and implementation of new systems and processes. Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program. Collaborate with the Director of Technical Services to establish operating and financial goals. Responsible for the following supervision and oversight activities within centralized technical programs for one or more regions: Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures. Document all repair and maintenance activity per applicable policies and/or procedures. Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current. Implement technical policy and procedure changes upon approval from the Governing Body. Purchase and maintain inventory of service parts. Ensure defective parts with associated RGA and warranty parts are returned in a timely manner. Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process. Cooperate with facility staff to ensure all regulatory and OSHA requirements are met. Perform water/dialysate sample collection and processing per applicable policies and procedures. Review, evaluate and report water/dialysate quality results per applicable policies and procedures. Maintain and update water system diagrams and valve charts. Transport equipment as needed. Schedule / oversee Area Technical Operations Managers and/or Technical Supervisors to ensure appropriate coverage for a defined Region according to established criteria. Monitor performance metrics and implement processes to impact them. Collaborate with the Project Manager on selection of water treatment equipment in DeNovos, relocations and renovations. Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations. Perform Technical Assessments for clinics in assigned area. Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts. Ensure that applicable manufacturers IFU's are available to personnel. Maintain a list of emergency contacts and ensure it is accessible to all facility personnel. Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities. Coordinate and provide Technical Services support needed during natural disasters or emergency situations. Recruit, interview and hire Area Technical Operations Managers and/or Technical Supervisors. Act as a mentor, role model and resource for Technical Services Personnel by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers and management. Train and mentor Technical Supervisors and/or Biomedical Technicians as required. Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures. Provide ongoing and formal annual performance evaluations to Area Technical Operations Managers and/or Technical Supervisors. Retain all technical records and logs according to the FMCNA retention policy. Ensure proper training and education for all technical staff. Ensure that personnel and training records are maintained per policy and procedure and are accessible to authorized personnel and regulatory agencies. Participate in facility audits conducted by the RQM and federal, state or local surveyors preparing and implementing plan of correction for any technical deficiencies identified. Coordinate the installation of equipment and implementation of product initiatives and improvements. Perform and/or provide assistance with the Direct Patient Care Technical Training Program. Perform monthly SAP supply inventory process as required. Create SAP requisitions for equipment. Ensure that the asset register for 8000 series equipment is maintained based on equipment movement and Finance Department criteria. Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations. Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated per manufactures documentation and FMCNA Policies and Procedures. Assists Operations personnel in the review and recommendation of capital equipment purchases. Develop and maintain positive working relationships with FMS affiliated physicians, ensuring communication and dissemination of pertinent information as appropriate. Work with Operations personnel to address adverse events and product complaints. Other duties as assigned. EDUCATION: High school diploma or G.E.D. required. AA Degree in electronics /biomedical technology, or equivalent preferred. Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required. Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred. (choose one) Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT) National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT) Biomedical Industry Technical Certification preferred. Water Quality Association (WQA) Water Treatment Specialist (WTS) Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET) All required certifications must be maintained and current. EXPERIENCE AND REQUIRED SKILLS: Minimum of four years supervisory experience. Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/ biomedical technology, or two years experience and a BS Degree in a technology or business field. Attend all technical training programs required by state/federal regulations and FMCNA policy. Valid Driver's License issued in the employee's state of residence. Ability to use common hand tools and small power equipment. Ability to train subordinate personnel. Must possess good verbal and written communication skills. Basic computer skills, including Microsoft Office applications and mainframe applications. Ability to comprehend and communicate in the English language. Employees have to meet the necessary requirements of Ishihara's Color Blindness test as a condition of employment. Ability to work a flexible schedule including nights, weekends and holidays. Overnight travel may be required. ' The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $94,700 - $157,800 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Patient Assessment / Care Planning / Counseling * As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. * Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. * Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. * Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. * Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. * Provides educational and goal directed counseling to patients who are seeking transplant. * Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. * Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. * Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. * In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. * Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. * Documents based on MSW interaction and interventions provided to patient and/or family. * Quality * Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. * Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. * Patient Education * Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. * With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. * Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. * Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. * Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. * Collaborates with the team on appropriate QAI activities. * Patient Admission and Continuity of Care * Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. * Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. * The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. * Insurance and Financial Assistance * Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. * In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). * Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. * Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills * Staff Related * Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. * Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). * Provides training to staff pertaining to psychosocial topics as needed. * Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. * Adheres to work defined caseload guidelines based on state regulatory requirements. * Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: * None EDUCATION AND REQUIRED CREDENTIALS: * Masters in Social Work * Must have state required license * Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: * 0 - 2 years' related experience The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $27.00 - $46.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. This position is part time 24 hours per week

Must have Superior Customer Service Experience Technical Knowledge and Experience a Plus About this role: As a Biomedical Technician with Fresenius Medical Care, you will maintain and repair medical and water treatment equipment within our kidney care clinics. You will also train and educate colleagues on operational maintenance of our dialysis machines to ensure the safety of our dialysis patients, as well as manage the medical supplies required. How you grow or advance in your career: We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement. We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical Services and supported by Corporate Biomedical Support Managers. Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits; we take care of our people. Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart. At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today. PRINCIPAL DUTIES AND RESPONSIBILITIES: • Maintains, troubleshoots, and repairs dialysis equipment, ancillary equipment, and water treatment systems. • Maintains the physical plant, as directed. • Ensures outside vendor services are completed per contract. • Purchases and retain an inventory of service parts. • Performs, evaluates, and reports water/dialysate sample collection and any actions required. • Conducts daily, weekly, and monthly trend analysis on the water system to assure system functions as designed. • Documents all repairs and maintenance activity. • Assists in planning and installing biomedical equipment to assure safe and effective operation of facility. • Transports equipment as needed with supervisor consent. • Participates in monthly technical and regulatory meetings. • Collaborates with facility staff to ensure all regulatory and OSHA requirements are met. • Manages inventory, including receiving and putting up deliveries, inventory counts, transporting goods between clinics as needed and assist clinical management with inventory costs. • Performs initial and annual verification and ongoing monitoring of patient care staff's technique for testing water system, assuring tests and documentation comply with manufacturer's specifications for the devices and test equipment used. • Completes all technical training programs required by state/federal regulations and company policy. • Provides scheduled after hour technical on-call coverage for your clinics as needed. EDUCATION AND CREDENTIALS: High school diploma or G.E.D. required. Associate Degree in electronics / biomedical technology, or equivalent (preferred but not required) Valid Driver's License issued in the employee's state of residence required. Continued employment is dependent on successful completion of Fresenius Biomedical Technician training within the first 24 months of service from date of hire. EXPERIENCE AND REQUIRED SKILLS: Qualities and traits: collaborative, independent, analytical, mechanical, self-motivated, self-starter, continuously strives for staying up to date and increasing their knowledge/skills Less than 1-year related experience. Prior experience working in a mechanical, automotive, or construction industry, dialysis, or medical technical setting (preferred but not required). Manual dexterity required - ability to use common hand tools and small power equipment. Good verbal and written communication skills. Ability to lift up to 50 lbs. and safely move large/bulky equipment Ability to create a safe and efficient work environment, OSHA - 6S - Infection Control PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that, failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. • Position involves active work including lifting, bending, walking, and standing for considerable lengths of time. • The use of dollies or other equipment is mandatory when moving heavy weight items. May be required to frequently lift items weighing up to 50 lbs. as high as 5 feet. • There is potential exposure to chemicals and infectious materials. Scope of work includes high voltage equipment. Personal Protective Equipment (PPE) is provided by the company. • Work environment is typically air temperature controlled with moderate noise levels. May be required to work in various outdoor elements. • Evening, weekend, and holiday availability, as well as ability to take The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $24-$38 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

This is a per diem Interventional Radiology Technologist role in our Riverside, CA vascular surgery center. The center is open Monday - Friday 7:00AM-4:30PM, with Saturday rotations in the future. PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and policy requirements. Assists physicians in performing all types of interventional radiology procedures. Responsible for the operation and quality control of the radiological equipment in accordance with FMC policies, procedures and training. Assists with the inventory and ordering of supplies. PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs various activities necessary for the preparation of the patient and the procedure room for the radiology procedures in compliance with FMCNA policies and procedures and state and federal regulations. Reviews patient specific procedure orders to determine materials/supplies that will be needed. Sets up/ stocks the procedure room/procedure trays with all needed supplies and interventional equipment prior to procedure and cleans procedure room post procedure, including cleaning of equipment/machinery. Conducts all necessary preparations of the patient procedure room and documents when appropriate. Explains procedure to the patient, answers questions and addresses patient concerns. Assists with preparing the patient for the surgical procedure by positioning, shaving and prepping. Performs patient transfers and positioning of patients and transports patient to and from procedure room. Inputs patient data into the C-Arm. Acts as scrub assistant assisting the physician during interventional procedures under fluoroscopy; maintaining a sterile technique according to the established company policies and procedures and state and federal regulations. Complies with HIPPA policies and standards in regards to patient confidentiality. Draws up intravenous medication and labels as per Medication Labeling Policy in the Sterile Field Competency. Processes x-ray images and archives to a CD or DVD to comply with FMCNA policies and procedures for patient medical records and state regulations. Provides outstanding quality of patient care by supporting and driving FMCNA quality standards through meeting regulatory requirements and the practice of Continuous Quality Improvement (CQI), including use of FMCNA CQI tools. Assists with implementing FMCNA quality goals and facility specific action plans in order to achieve FMCNA quality standards. Ensures medical records are accurate, complete and in compliance with FMCNA policies and procedures. Maintains integrity of medical records, filing paperwork in patient files according to policies and procedures and performing audits on a regular basis. Assists with maintaining environmental integrity and aesthetics. Ensures all areas are clean, sanitary and safe on a daily basis Ensures all facility equipment and instruments are in proper working condition by inspecting equipment on a daily basis before and after procedures. Makes recommendations regarding replacement of equipment and repairs. Assists with disposal of hazardous waste materials, dirty linen and rugs. Prepares, organizes, and efficiently utilizes supplies and equipment to prevent wastage. Attends and participates in Governing Body, assisting with meeting agenda and gathering of data/material for meetings. Ensures effective communication with physicians. Attends and participates in CQI meetings with physicians, reporting on assigned topics. Works with the physicians and staff to ensure all necessary instruments and equipment are on hand. Addresses physician concerns in areas of responsibility. Assists in training and orienting new employees on the equipment. Ensures patient billing is accurate and timely by reviewing all procedures, documenting patient equipment charges and verifying CPT and ICD9 codes are correct. Assists with inventory, ordering of supplies and re-stocking of supplies. Acts as Radiation Safety Officer; monitors radiation badges and conducts in-services regarding Radiation safety. Participates in all facility regulatory and accreditation surveys and action plans to address any deficiencies identified. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Must be able to lift, push and pull up to 50 pounds and to perform patient transfers and positioning of patients up to 400 pounds. Must be able to stand in a protective apron for up to 45-60 minutes. 10% Travel. SUPERVISION: None EDUCATION: High School Diploma required; Associate's Degree desirable; and Bachelor's Degree strongly preferred Must have ARRT Certification, and be a licensed Radiology Technician by the Department of Health Per state requirements - must be licensed in radiology. Interventional Radiology certificate preferred. EXPERIENCE AND REQUIRED SKILLS: 4 - 6 years' related experience desirable, Candidates with ARRT Certifications will be considered for this position with at least 1 years of experience desirable. Working knowledge of interventional equipment (including C-Arm and Ultrasound equipment), procedures and materials/supplies needed for each procedure. Knowledge of sterile techniques. Experience with special procedures utilizing a C-Arm. Knowledge of universal precautions and personal protective devices to be utilized when operating radiology systems. Successfully complete BLS certification. Experience with monitoring and maintaining inventory. Proficient in the use of computers and related software such as Microsoft Office (Word & Excel) The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $37.00 - $62.00 Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

PURPOSE AND SCOPE This role is responsible for driving sales performance, clinical support, and overall customer service within an assigned territory. The position manages all new and existing dialysis accounts, identifies and closes new business opportunities, and delivers comprehensive solutions across the full product portfolio for both In Center and Home. The role builds and maintains strong customer relationships, leads territory-level collaboration with internal partners, and ensures accurate use of sales tools, forecasting, and contract management. Job Responsibilities * Own all accounts in assigned territory, new and existing account relationships, and represent the entire product portfolio (In Center and Home). * Identify and close new opportunities by developing appropriate solutions and delivering implementation support across all customer types * Manage and nurture account relationships to drive expansion and renewals, secure wallet share and demonstrate problem solving to customers as needs arise. Engages in regular face to face customer call activity. * Leads collaboration and coordination with all supporting roles to handle customer needs and expectations * Uses FME sales tools daily to effectively manage prospects, existing accounts, opportunities, pipeline and forecast in an accurate and timely manner. Maintains timely management of customer contracts. Core Competencies * Selling Agility: Managing pipeline, identifying and qualifying opportunities, selling creatively and closing business. Accurately forecasts using CRM on regular basis. * Know The Customer: understanding markets and customer buying process, uncovering customer needs by active listening , articulating value according to persona and account type * Self-Leadership: building and maintaining long-term relationships, demonstrating bias for action, prioritizing daily activities like CRM maintenance and expense accounts to maximize results * Technical Knowledge: recommend total solutions to fit customer needs and understand competitive environment to drive results Expertise Areas * Selling motions, qualification, negotiation, closing business * Maintains and grows relationships * Collaborating to establish value proposition * Prospecting within territory PHYSICAL DEMANDS AND WORKING CONDITIONS * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area. * Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays. * Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events. * Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and transporting medical equipment and supplies for purposes of in-servicing customers. * Must reside within assigned territory. SUPERVISION * None EDUCATION * Bachelor's Degree required; Advanced Degree desirable EXPERIENCE AND REQUIRED SKILLS * 2-5 years' related medical sales experience; or a master's degree with 3 years' experience; or a PhD without experience; or equivalent directly related work experience. * Experience and proven success with consultative selling; approach and methodology * Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience. * Effective communication skills, both verbal and written; demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers. * Must have basic computer skills including but not necessarily limited to, Word, Excel, Power Point. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $94000 - $158000 + performance incentives. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.

PURPOSE AND SCOPE: Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers, including hospital discharge planners, referring physicians and other personnel making decisions regarding patient placement within an assigned market geography. Works with the Central Admissions Office staff to facilitate admissions, ensuring each patient receives a superior admission experience and is placed in the appropriate clinic, preferably with a desirable treatment shift schedule. Additional responsibilities within FMCNA-affiliated Acute Programs. PRINCIPAL DUTIES AND RESPONSIBILITIES: Grows clinic patient census/treatment volume and to improve commercial mix by providing superior customer service and admission support to referral sources and patients. Builds, establishes and maintains referral source relationships. Develops and maintains strong relationships with new and existing partners to build the referral base. Conducts one on one contacts with patients identified for admission to facilities in order to market our services and facilitate the admission. Facilitates and coordinates the admission process for all patients being referred for Dialysis Services and provides outreach to hospitals and physician offices in the defined market to facilitate a timely admission. Collaborates with appropriate physicians and hospital staff to obtain information necessary for outpatient placement. Escalates admissions issues and problems according to the established procedures to ensure timely resolution. Works with the applicable clinical manager(s) to accommodate shift requests as appropriate. Exhibits knowledge of all insurers and private pay business. Assures that patients and families understand payer benefits. Develops and maintains an extensive knowledge of the dialysis business and the support services provided by the clinics and within the community. Maintains knowledge of the local market as well as industry trends in order to monitor and quickly react to changes which may impact the company and the patient services provided. Provides regular communication to management regarding program status, customer service issues, and obstacles affecting the referral and admissions process. Conducts market analysis and develops, implements, and evaluates effective weekly, monthly and quarterly marketing plans. Meets regularly with management to review and revise these plans. Consistently meets sales & marketing call objectives as established by management. Maintains accurate and timely account data and completes call reports as required. Conducts professional sales presentations to all customers. Participates in community outreach programs as determined by marketing plan. Determines referral source satisfaction with admissions process and dialysis services. Collaborates with internal customers to effect positive customer service changes where required. Collaborates with internal and external resources to provide new patients and referral source partners with renal education as requested by the referral source or patient. Conducts the following l responsibilities and services in FMCNA-affiliated Acute Programs: Develops and maintains an in-depth knowledge of the admissions processes for the local dialysis market to include all area dialysis providers. Facilitates the placement of all in-patient dialysis (FMCNA -affiliated AND non-affiliated) patients into the out-patient setting, coordinating with the patient and discharge planners to identify appropriate placement for outpatient dialysis services according to the patient preferences, physician orders, and capacity of outpatient dialysis facilities within the market. Collaborates with outpatient dialysis staff and hospital staff/partners to resolve issues relating to the placement of patients into the outpatient setting. Assesses related customer service issues reported by the referral source. Focuses on decreasing the hospital length of stay by intervening early in the discharge process to impact timely discharge, discharge to vs. after dialysis, and readmissions. Facilitates and coordinates the provision of renal services for pre-ESRD and ESRD patients by collaborating with the appropriate clinicians to provide services such as: renal education; treatment option education; vascular access education; insurance and financial education, etc. Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. May refer to senior level staff for assistance with higher level problems that may arise. Escalates issues to supervisor/manager for resolution, as deemed necessary. Assist with various projects as assigned by direct supervisor. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION: Bachelor's Degree required EXPERIENCE AND REQUIRED SKILLS: Minimum 5 years' related experience. Excellent oral and written communication skills with ability to communicate to all levels of personnel. Detail oriented with excellent customer service, organizational and interpersonal skills. Professional appearance required. Good computer skills with proficiency in Microsoft Office applications. Completion of and compliance with the Marketing and Business Development Functional Compliance Program. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $64,000.00 - $107,000.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Related Education: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Treatment: Welcome assigned patients and inquire as to their wellbeing since their last treatment. Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law. Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. Monitor patients' response to dialysis therapy. Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure Obtain Hemostasis and apply appropriate dressings. Evaluate the patient prior to discharge. Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed. Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160. Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. Report any significant information and/or change in patient condition directly to the registered nurse or supervisor. Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor. Perform and document any intervention for unusual patient status and document patients' response to intervention. Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor. Obtain all prescribed laboratory testing and prepare specimens for collection. Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. Monitors patients performing self-care under the supervision of RN. Staff Related Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse. Education/Communication: Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). Initiate Solution Delivery System (SDS) system. RECORD KEEPING: Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. Enters all treatment data into the designated clinical application in an accurate and timely manner. Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff. Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination. Collect, label, appropriately prepare and store lab samples according required laboratory specifications. Ensure collection of lab specimens by appropriate lab courier. INFECTION CONTROL: Assists in collecting information for infection control audits. Supports staff and patient Adherence to infection control practices. Follows infection control Policies and Procedures Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law. TRANSITIONAL CARE UNIT: Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care Reinforces all education and care related matters as it relates to the new patient as allowed by state law Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan. Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them. Sets and preforms a treatment on all machines used in the transitional care unit. Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up. Assists with coordination of transition to patient's modality choice. Assists with supply ordering and inventory for TCU PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items. EDUCATION AND LICENSES: High School diploma or G.E.D. required. Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline. All appropriate state licensure, education, and training (if any) required. Demonstrated commitment to organization culture, values, and customer service standards EXPERIENCE AND REQUIRED SKILLS: Previous patient care experience in a hospital setting or a related facility preferred. Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $24 - $30 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

PURPOSE AND SCOPE: Performing general office duties incorporating a variety of basic and routine clerical and secretarial duties in a clinical environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under direct/close supervision, performs a variety of basic and routine clerical and secretarial duties. These may include but are not limited to: Preparing and typing routine correspondence, form letters and reports Answering telephone & routing calls to the appropriate person, Greeting visitors and patients as applicable and conducting them to the appropriate location or person as needed. Setting up and maintaining filing systems and basic databases as applicable. Completing forms and reports as required by the various company offices and outside vendors and agencies. Recording the minutes of meetings and providing the resulting documents as necessary. Making copies of correspondence and other printed matter as required by manager. Preparing purchase orders using the appropriate software application. Assisting with department/facility accounts receivable and accounts payable functions and responsibilities as needed. Distributing incoming mail. Maintaining calendar and daily schedules. Scheduling appointments & arranging meetings. Maintaining inventory of the necessary office forms and supplies. Assisting with various basic personnel administrative functions as needed. Acting as backup to other clerical personnel in office as needed. Assists in the collection of Patient Statistical Profile and Continuous Quality Improvement Data. Assists with month-end reporting requirements Assists in auditing records for ongoing compliance with medical records standards. Maintains accurate records of hospitalization, patient travel, etc. to facilitate coordination of patient scheduling, ancillary testing, etc. Prepares medical records for facsimile or mail related to travel, transplant, disability and others. Organizes travel for patients by contacting and providing requested medical records. Coordinates with transient patient paperwork. Coordinates transfer placements and confirmations along with Clinical Manager. Confirms admissions paperwork is completed and sent to designated department(s), such as billing, by collecting, faxing and scanning. Assist with medical appointment referrals and scheduling. Assist with transportation coordination and referrals. Ensures data entry has been completed for Crown Web. Related to ESRD 2728. ESRD 2746 and PART. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and possible interaction with patients, facility staff and physicians. The position may require travel between assigned facilities and various locations within the community. The work environment may be characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials EDUCATION: High School Diploma required EXPERIENCE AND REQUIRED SKILLS: Minimum 6 months relevant experience without a degree - 0-6 months experience with an Associate degree or secretarial school. Experience working knowledge of computers with Microsoft Word, Excel and PowerPoint preferred. Good verbal communication skills. Pleasant telephone manner. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $24 - $26 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role. Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people. Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart. At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today. PRINCIPAL RESPONSIBILITIES AND DUTIES CLINIC OPERATIONS: * Manages the operations of the clinic, including costs, processes, staffing, and quality standards. * Provides leadership, coaching, and development plans for all direct reports. * Partners with internal Human Resources, Quality, and Technical Services departments. * Collaborates with or functions as the Home Therapies Program Manager to oversee the facility's Home Therapies Program. * Maintains integrity of medical and operations records and complies with all data collections and auditing activities. * Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding. * Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review. * Responsible for all required network reporting and on-site state or federal surveys. PATIENT CARE: * Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient. * Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care. * Acts as a resource for the patient and family to address concerns and questions. * Accountable for timely completion of patient care assessments and care plans. * Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments. * Plans, coordinates, and validates patient eligibility for treatment. * Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues. STAFF: * Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings. * Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current. * Provides support for all clinical staff members at regular intervals and encourages professional growth. * Maintains current knowledge regarding company benefits, policies, procedures, and processes. * Completes employee evaluations and establishes annual goals. * Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed. * Manages staff scheduling and payroll. PHYSICIANS: * Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws. * Responsible for strong physician relationships and ensures regular and effective communication. * Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies. EDUCATION AND REQUIRED CREDENTIALS: * Bachelor's Degree or an equivalent combination of education and experience. * Graduate of an accredited School of Nursing (RN). * Current appropriate state licensure. EXPERIENCE AND SKILLS: * Required: * 6+ years business operations experience in a healthcare facility. * 12 months experience in clinical nursing. * 6 months chronic or acute dialysis nursing experience. * Successfully pass the Ishihara Color Blind Test. * Preferred but not required: * 3+ years supervisory or project/program management experience. * Med/surg or ICU/CCU experience. PHYSICAL DEMANDS AND WORKING CONDITIONS: * Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians * Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required. * The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels. * May be exposed to infectious and contagious diseases/materials. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $71,000.00 - $150,000.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. * This role requires a minimum of 3 years of Dialysis RN experience

Provide your personal attention and kindness, professional insight, and a generosity of spirit. Offer expertise and encouragement. Enhance each patient's future-as well as your own. Connect with your goals and change lives with Fresenius Medical Care North America. Here, we make connections that empower patients, their families, and our team members. As the global leader in dialysis healthcare, we form bonds that enable the best possible outcomes and professional satisfaction. While our extensive organization continues to grow, so do opportunities for our professionals to learn, grow, and advance. Why Join the Fresenius Team? Passion. Dedication. Knowledge. Motivation. Experience. These are the impressive qualities you'll find in the Fresenius Leadership Team. Our strength in the North American market and extensive global network provide our employees with the best of both worlds-the friendliness of a local organization and the stability of a worldwide organization-for diverse experiences and challenging career opportunities. When you join the Fresenius Medical Care team, you'll be welcomed into a company that is built on the philosophy that our employees are our most important asset. Our career advantages include the following: * Fresenius Medical Care is the nation's largest provider of renal care, meeting the needs of more than 135,000 patients at 1,800 clinics throughout the country. * Our well-established, trusted organization fosters a spirit of camaraderie, emphasizing friendly collaboration, professional support, and career development. * Superior training, UltraCare quality control, and certification procedures ensure your potential to succeed and advance as a professional. * Competitive compensation and exceptional benefits. * Outstanding tuition reimbursement program. * Recognized among Fortune's World's Most Admired Companies in 2011. * National Safety Award from CNA insurance companies for 11 consecutive years. * Opportunities to give back by participating in philanthropy and community outreach programs. PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and division/company policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for assigned patients under the direct supervision of a registered nurse. Participates in the implementation and evaluation of patient care. Responsible for reporting and documenting all new or unusual incidents, information, complaints, or problems to the supervisor. Promotes and assists in the maintenance of a sage and clean work environment. DUTIES / ACTIVITIES: CUSTOMER SERVICE: * Responsible for driving the FMCNA culture through values and customer service standards. * Accountable for outstanding customer service to all external and internal customers. * Develops and maintains effective relationships through effective and timely communication. * Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES: Patient Related: * Provide direct patient care for assigned patient(s). * Perform all technical aspects of dialysis procedures for assigned patients as prescribed. Administer and monitor treatments in accordance with current treatment plan or as directed by the supervisor. * Monitor and document dialysis treatment parameters on dialysis flow sheets. Document other information related to the care of the patient in the individual patient record. * Responsible for reporting any significant information, change in patient condition, or equipment problems to the supervisor. * Assist in developing and following the teaching plan to educate the patient and family regarding end stage renal disease, dialysis therapy, diet and medications. * Assist with all emergency operational procedures. * Administer intravenous medication in accordance with physician orders and state nurse practice laws. * Perform and document pre, interim, and post treatment review of patient condition. * Initiate basic CPR measures in the event of cardiac and/or pulmonary arrest, and respond to emergency situations related to dialysis treatment. Technical: * Safely operate all dialysis related equipment according to the proper procedures. * Provide minor troubleshooting when necessary. * Ensure a clean, safe and sanitary environment in the dialysis facility treatment area. * Ensure all blood spills are immediately addressed according to FMCNA Bloodborne Pathogen Control Policies. * Operate all emergency equipment effectively in accordance to the standard operation procedures. Staff Related: * Participate in staff meetings as scheduled. * Assist in short term and long term patient care plan meetings. * Acquire information and knowledge in current practice related to dialysis principals and technique by participating in scheduled in-service classes. * Act as a resource person for other staff members. Assist with the coordination of the care plan with Physician, Dietitian and Social Worker. * Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Day to day work includes desk and personal computer work and interaction with patients, facility, staff and physicians. The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment weighing up to 200lbs., and may lift chemical water solutions of up to 30lbs., up as high as 5 feet. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noises levels. May be exposed to infectious and contagious diseases/materials. EDUCATION: * Graduate of an accredited School of Practical Nursing (LPN, LVN) * Current appropriate State licensure. * IV and Blood Certification EXPERIENCE AND REQUIRED SKILLS: * One year medical-surgical nursing experience preferred. * Hemodialysis experience preferred but not required. * ICU experience preferred but not required. * Successfully complete a training course in the theory and practice of hemodialysis. * Successfully complete CPR Certification. * Must complete the Nurses Technical Training Program upon hire or soon thereafter. * Ability to provide coverage at area facilities during times of short-staffing or as required. * Employees must meet the necessary requirements of Ishihara's Color Blindness test as a condition of employment. * Good communication skills, both verbal and written. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $24.00 - $39.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

PURPOSE AND SCOPE: Knowledgeable, developing intermediate level technician performing normal functions under general supervision. Performs scheduled and unscheduled semi-routine repair, maintenance activities and operational condition of all medical equipment, water systems and the physical plant in assigned facilities that ensure patient safety and staff operating equipment in accordance with company policies and procedures, manufacturer's documentation, industry standards and local, state and federal regulatory requirements. Performs cost containment activities related to repair and maintenance and monthly Technical CQI/QAI duties. Functions as an equipment “trouble-shooter” to identify and ensure resolution to problems. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under general supervision, performs moderate scope semi-routine tasks in nature requiring full knowledge of general aspects of the job, including but not limited to the following: Repair and Maintenance: Performs and/or oversees timely maintenance, troubleshooting, and repair activities to water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as required and recommended by the manufacturer and established company policy and procedures, including maintaining aesthetics of the equipment and water room. Coordinates and completes scheduled and unscheduled repair and maintenance of physical plant by company approved vendors. Oversees maintenance of all ancillary devices assuring it follows manufacturer's recommendations and in compliance with company policies and procedures, industry standards and local, state and federal regulatory requirements. Acts as equipment “trouble-shooter”, identifying where problems exist and recommending resolution as needed utilizing acquired knowledge of company machinery, equipment, and systems. Purchases and maintains an inventory of service parts using approved sources and ensures RGA and warranty parts are returned in a timely manner. Performs water/dialysate sample collection and processing, and reviews, evaluates, and reports quality results per applicable policies and procedures. Documents all daily, weekly, monthly repair and maintenance activity/repairs per applicable policies and/or procedures. Oversees and updates project tracking or other company tracking/documentation systems as assigned. Regulatory Compliance: Performs monthly Technical CQI/QAI duties. Analyzes, assembles, and assimilates information and data for the CQI/QAI process and leads technical discussion, including reporting outcomes and creating and implementing improvement plans. Collaborates with facility staff to ensure all regulatory and OSHA requirements are met. Reviews water system documentation to verify compliance (i.e. readings are within parameters). Performs daily, weekly, and monthly trend analysis on the water system, anticipating appropriate action to assure system functions as designed. Identifies instances where company policy and procedures are not being met including escalation of issues to next level management. Medical Supply Inventory: Manages Program's Medical Supply Inventory by managing par values, making sure program has the correct inventory to support the patient treatments, performing physical inventory counts and generating a physical inventory report. Miscellaneous, Operational and Educational: Must maintain water treatment equipment qualification by completing Annual Water Training. Supports clinical education by administering return demonstrations during Annual Water Training. Must maintain current required certifications. Monitors and reviews patient care staff's technique for testing water system, assuring tests and documentation meet policy and comply with manufacturer's specifications for the devices and test equipment used. Attends and successfully completes all technical training programs required by state/federal regulations and company policy. Refer to Biomedical Technician Career Pathway Department Operating Guideline for full list of training requirements. Transports equipment as needed. Escalates issues to supervisor for resolution, as deemed necessary. Acts as a mentor, role model and resource for technical staff by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers, and management. At supervisor's discretion, assists technical staff with general tasks that require a better understanding of functions and provides mentorship and training to new technical staff. Works toward becoming subject matter expert in one or more areas through continued learning in professional subjects. Other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that, failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Position involves active work including lifting, bending, walking and standing for considerable lengths of time. The use of dollies or other equipment is mandatory when moving heavy weight items. May be required to frequently lift items weighing up to 50 lbs. as high as 5 feet. There is potential exposure to chemicals and infectious materials. Scope of work includes high voltage equipment. Personal Protective Equipment (PPE) is provided by the company. Work environment is typically air temperature controlled with moderate noise levels. May be required to work in various outdoor elements. Evening and weekend availability, as well as ability to take on-calls are required. Overnight travel may be required. SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: High school diploma or G.E.D. required. Successful completion of the Biomedical Technician Education Curriculum and Practicum. Associate or Bachelor Degree in electronics / biomedical technology, or equivalent a plus. Nephrology/Biomedical Industry Technical Certifications preferred - Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT), National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT), Water Quality Association (WQA) Water Treatment Specialist (WTS), Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET) Valid Driver's License issued in the employee's state of residence required. EXPERIENCE AND REQUIRED SKILLS: 1 - 2 years as a Biomedical Technician level I with successful completion of all required training, education curriculum and practicum and meet all other promotion requirements as outlined in the Biomedical Technician Career Pathway Department Operating Guideline. Or 2+ years' directly related experience working in an industrial/medical technical setting, 1+ years directly related experience with an Associate Degree in electronics/biomedical technology, or Bachelor Degree in electronics/biomedical technology with no experience - Must successfully complete all required training, education curriculum and practicum within the first 24 months from date of hire / job entry date. Manual dexterity required - ability to use common hand tools and small power equipment. Strong verbal and written communication skills with the ability to comprehend and communicate in the English language. Proficient computer skills with the ability to navigate through common operating systems, such as Microsoft Office, SAP and TMS products. Ability to work a flexible schedule including nights, weekends and holidays. "The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work 17perience, skills, and competencies. Hourly Rate: $24 - $39 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance." Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

PURPOSE AND SCOPE: The professional registered nurse Outpatient RN CAP 2 may be an entry level designation into the Clinical Advancement Program (CAP) for new employees who meet the RN CAP 2 criteria or attained through advancement from RN CAP 1. This position is accountable and responsible for the provision and coordination of clinically competent care including assessment, planning, intervention, and evaluation for an assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs, and Patient Care Technicians. As a member of the End Stage Kidney Disease (ESKD) health care team, this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state, and federal regulations. Performs all essential functions under the direction of the Supervisor and with guidance from the Clinical Educator, Preceptor or in collaboration with other Registered Nurses. Performs ongoing, systematic collection and analysis of patient data pre - during - post hemodialysis treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader, Charge Nurse, Supervisor or Physician as needed. Assesses, collaborates, and documents patient/family's basic learning needs to provide initial and ongoing education to patients and family. Directs and provides, in collaboration with direct and ancillary patient care staff, all aspects of the daily provision of safe and effective delivery of hemodialysis therapy to assigned patients. Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification and effectiveness. Initiates or assists with emergency response measures. Serves as a resource, leader, coach, mentor and role model for new and incumbent employees by setting examples of appropriate behavior, work habits and attitudes towards patients, co-workers, supervisors and the company at the facility, and area level. Ensures correct laboratory collection, processing and shipping procedures are performed and reschedules missed or insufficient laboratory collections. Identifies expected outcomes, documents, and updates the nursing assessment and plan of care for assigned patients through collaboration with the Interdisciplinary Team. Ensures patient awareness related to transplant and treatment modality options. Participates in education and quality improvement projects at the facility and area level as directed by Supervisor. May serve as a Preceptor to new employees. Required to complete CAP requirements to maintain or advance. Performs all other duties as assigned by Supervisor. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines, and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Day to day work includes desk work, computer work and interaction with patients, facility/hospital staff and physicians. The position may require travel to training sites or other facilities. May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above. SUPERVISION: Assigned oversight of Patient Care Technicians//LVN/LPNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all the following: Successful completion of all FKC education and training requirements for new employees. Must have a minimum of 3 months experience in chronic/acute hemodialysis as a RN. EDUCATION and LICENSURE: Graduate of an accredited School of Nursing. Current appropriate state licensure. Current or successful completion of CPR BLS Certification Must meet the practice requirements in the state in which he or she is employed. EXPERIENCE AND REQUIRED SKILLS: Entry level for RNs with minimum of 2 years of Nephrology Nursing experience The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $34.50 - $59.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. " Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Patient Assessment / Care Planning / Counseling * As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. * Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. * Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. * Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. * Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. * Provides educational and goal directed counseling to patients who are seeking transplant. * Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. * Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. * Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. * In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. * Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. * Documents based on MSW interaction and interventions provided to patient and/or family. * Quality * Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. * Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. * Patient Education * Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. * With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. * Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. * Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. * Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. * Collaborates with the team on appropriate QAI activities. * Patient Admission and Continuity of Care * Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. * Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. * The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. * Insurance and Financial Assistance * Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. * In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). * Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. * Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills * Staff Related * Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. * Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). * Provides training to staff pertaining to psychosocial topics as needed. * Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. * Adheres to work defined caseload guidelines based on state regulatory requirements. * Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: * None EDUCATION AND REQUIRED CREDENTIALS: * Masters in Social Work * Must have state required license * Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: * 0 - 2 years' related experience The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $71,000.00 - $107,000.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

PURPOSE AND SCOPE This role is responsible for driving sales performance, clinical support, and overall customer service within an assigned territory. The position manages all new and existing dialysis accounts, identifies and closes new business opportunities, and delivers comprehensive solutions across the full product portfolio for both In Center and Home. The role builds and maintains strong customer relationships, leads territory-level collaboration with internal partners, and ensures accurate use of sales tools, forecasting, and contract management. Job Responsibilities Own all accounts in assigned territory, new and existing account relationships, and represent the entire product portfolio (In Center and Home). Identify and close new opportunities by developing appropriate solutions and delivering implementation support across all customer types Manage and nurture account relationships to drive expansion and renewals, secure wallet share and demonstrate problem solving to customers as needs arise. Engages in regular face to face customer call activity. Leads collaboration and coordination with all supporting roles to handle customer needs and expectations Uses FME sales tools daily to effectively manage prospects, existing accounts, opportunities, pipeline and forecast in an accurate and timely manner. Maintains timely management of customer contracts. Core Competencies Selling Agility: Managing pipeline, identifying and qualifying opportunities, selling creatively and closing business. Accurately forecasts using CRM on regular basis. Know The Customer: understanding markets and customer buying process, uncovering customer needs by active listening , articulating value according to persona and account type Self-Leadership: building and maintaining long-term relationships, demonstrating bias for action, prioritizing daily activities like CRM maintenance and expense accounts to maximize results Technical Knowledge: recommend total solutions to fit customer needs and understand competitive environment to drive results Expertise Areas Selling motions, qualification, negotiation, closing business Maintains and grows relationships Collaborating to establish value proposition Prospecting within territory PHYSICAL DEMANDS AND WORKING CONDITIONS The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area. Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays. Contact with customers by phone alone is not adequate. Occasional weekend work is necessary to support trade show events. Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and transporting medical equipment and supplies for purposes of in-servicing customers. Must reside within assigned territory. SUPERVISION None EDUCATION Bachelor's Degree required; Advanced Degree desirable EXPERIENCE AND REQUIRED SKILLS 2-5 years' related medical sales experience; or a master's degree with 3 years' experience; or a PhD without experience; or equivalent directly related work experience. Experience and proven success with consultative selling; approach and methodology Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience. Effective communication skills, both verbal and written; demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers. Must have basic computer skills including but not necessarily limited to, Word, Excel, Power Point. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $94000 - $158000 + performance incentives. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Bilingual Spanish / English A Must Have PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company/division policy requirements. Executes secretarial and administrative assignments of confidential nature and relieves management of clerical, administrative and business detail as necessary. Performs standard administrative functions such as screening telephone calls, opening mail, scheduling appointments and maintaining the calendar, sets up the office filing system, and coordinates meetings. DUTIES / ACTIVITIES: PRINCIPAL RESPONSIBILITIES AND DUTIES Under general supervision, provides a broad range of secretarial & administrative support that may include details of a confidential nature. Executes secretarial and administrative assignments of a complex and confidential nature and relieves senior management of clerical work, administrative, and business detail as necessary. Sets up and maintains official department filing system, records management, databases. Prepares memos, correspondence, agendas, minutes, and policy explanations. Collects, compiles and analyzes information as required by manager(s). Assists in department reporting requirements and form completion. Assembles budgets and tracking budget expenses and variances. Pays and tracks invoicing. Performs standard administrative functions such as screening telephone calls, opening mail, scheduling appointments and maintaining the calendar, and coordinating meetings (large, complex, internal or external.) Sets up travel arrangements and completes expense reports. Interfaces with a various levels of management across organizations and with external customers. May serve as a point of contact for other departments such as IT, HR, building and facilities, etc. May direct the work of others. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light physical effort required. Moving and setting up equipment for presentations. EDUCATION High School Diploma - some specialized secretarial training preferred EXPERIENCE AND REQUIRED SKILLS 2 to 5 years experience in the field Knowledge of business & technical vocabulary. Familiar with standard concepts, practices & procedures within administrative support. Able to employ basic reasoning skills. Knowledge of computer software such as word processing, spreadsheet, presentation, database programs. Knowledge organizational operations & procedures The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $24 - $27 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

PURPOSE AND SCOPE: Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and policy requirements. Assists physicians in performing all types of interventional radiology procedures. Responsible for the operation and quality control of the radiological equipment in accordance with FMC policies, procedures and training. Assists with the inventory and ordering of supplies. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Performs various activities necessary for the preparation of the patient and the procedure room for the radiology procedures in compliance with FMCNA policies and procedures and state and federal regulations. * Reviews patient specific procedure orders to determine materials/supplies that will be needed. * Sets up/ stocks the procedure room/procedure trays with all needed supplies and interventional equipment prior to procedure and cleans procedure room post procedure, including cleaning of equipment/machinery. * Conducts all necessary preparations of the patient procedure room and documents when appropriate. * Explains procedure to the patient, answers questions and addresses patient concerns. * Assists with preparing the patient for the surgical procedure by positioning, shaving and prepping. * Performs patient transfers and positioning of patients and transports patient to and from procedure room. * Inputs patient data into the C-Arm. * Acts as scrub assistant assisting the physician during interventional procedures under fluoroscopy; maintaining a sterile technique according to the established company policies and procedures and state and federal regulations. * Complies with HIPPA policies and standards in regards to patient confidentiality. * Draws up intravenous medication and labels as per Medication Labeling Policy in the Sterile Field Competency. * Processes x-ray images and archives to a CD or DVD to comply with FMCNA policies and procedures for patient medical records and state regulations. * Provides outstanding quality of patient care by supporting and driving FMCNA quality standards through meeting regulatory requirements and the practice of Continuous Quality Improvement (CQI), including use of FMCNA CQI tools. * Assists with implementing FMCNA quality goals and facility specific action plans in order to achieve FMCNA quality standards. * Ensures medical records are accurate, complete and in compliance with FMCNA policies and procedures. Maintains integrity of medical records, filing paperwork in patient files according to policies and procedures and performing audits on a regular basis. * Assists with maintaining environmental integrity and aesthetics. Ensures all areas are clean, sanitary and safe on a daily basis Ensures all facility equipment and instruments are in proper working condition by inspecting equipment on a daily basis before and after procedures. * Makes recommendations regarding replacement of equipment and repairs. * Assists with disposal of hazardous waste materials, dirty linen and rugs. * Prepares, organizes, and efficiently utilizes supplies and equipment to prevent wastage. * Attends and participates in Governing Body, assisting with meeting agenda and gathering of data/material for meetings. * Ensures effective communication with physicians. * Attends and participates in CQI meetings with physicians, reporting on assigned topics. * Works with the physicians and staff to ensure all necessary instruments and equipment are on hand. * Addresses physician concerns in areas of responsibility. * Assists in training and orienting new employees on the equipment. * Ensures patient billing is accurate and timely by reviewing all procedures, documenting patient equipment charges and verifying CPT and ICD9 codes are correct. * Assists with inventory, ordering of supplies and re-stocking of supplies. * Acts as Radiation Safety Officer; monitors radiation badges and conducts in-services regarding Radiation safety. * Participates in all facility regulatory and accreditation surveys and action plans to address any deficiencies identified. * Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials. Must be able to lift, push and pull up to 50 pounds and to perform patient transfers and positioning of patients up to 400 pounds. Must be able to stand in a protective apron for up to 45-60 minutes. * 10% Travel. SUPERVISION: * None EDUCATION: * High School Diploma required; Associate's Degree desirable; and Bachelor's Degree strongly preferred * Must have ARRT Certification, and be a licensed Radiology Technician by the Department of Health * Per state requirements - must be licensed in radiology. * Interventional Radiology certificate preferred. EXPERIENCE AND REQUIRED SKILLS: * 4 - 6 years' related experience desirable, Candidates with ARRT Certifications will be considered for this position with at least 1 years of experience desirable. * Working knowledge of interventional equipment (including C-Arm and Ultrasound equipment), procedures and materials/supplies needed for each procedure. Knowledge of sterile techniques. * Experience with special procedures utilizing a C-Arm. * Knowledge of universal precautions and personal protective devices to be utilized when operating radiology systems. * Successfully complete BLS certification. * Experience with monitoring and maintaining inventory. * Proficient in the use of computers and related software such as Microsoft Office (Word & Excel) The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $37.00 - $62.00 Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. This is a per diem Interventional Radiology Technologist role in our Riverside, CA vascular surgery center. The center is open Monday - Friday 7:00AM-4:30PM, with Saturday rotations in the future.

PURPOSE AND SCOPE: Knowledgeable, developing intermediate level technician performing normal functions under general supervision. Performs scheduled and unscheduled semi-routine repair, maintenance activities and operational condition of all medical equipment, water systems and the physical plant in assigned facilities that ensure patient safety and staff operating equipment in accordance with company policies and procedures, manufacturer's documentation, industry standards and local, state and federal regulatory requirements. Performs cost containment activities related to repair and maintenance and monthly Technical CQI/QAI duties. Functions as an equipment "trouble-shooter" to identify and ensure resolution to problems. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under general supervision, performs moderate scope semi-routine tasks in nature requiring full knowledge of general aspects of the job, including but not limited to the following: Repair and Maintenance: * Performs and/or oversees timely maintenance, troubleshooting, and repair activities to water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as required and recommended by the manufacturer and established company policy and procedures, including maintaining aesthetics of the equipment and water room. * Coordinates and completes scheduled and unscheduled repair and maintenance of physical plant by company approved vendors. * Oversees maintenance of all ancillary devices assuring it follows manufacturer's recommendations and in compliance with company policies and procedures, industry standards and local, state and federal regulatory requirements. * Acts as equipment "trouble-shooter", identifying where problems exist and recommending resolution as needed utilizing acquired knowledge of company machinery, equipment, and systems. * Purchases and maintains an inventory of service parts using approved sources and ensures RGA and warranty parts are returned in a timely manner. * Performs water/dialysate sample collection and processing, and reviews, evaluates, and reports quality results per applicable policies and procedures. * Documents all daily, weekly, monthly repair and maintenance activity/repairs per applicable policies and/or procedures. * Oversees and updates project tracking or other company tracking/documentation systems as assigned. Regulatory Compliance: * Performs monthly Technical CQI/QAI duties. Analyzes, assembles, and assimilates information and data for the CQI/QAI process and leads technical discussion, including reporting outcomes and creating and implementing improvement plans. * Collaborates with facility staff to ensure all regulatory and OSHA requirements are met. * Reviews water system documentation to verify compliance (i.e. readings are within parameters). * Performs daily, weekly, and monthly trend analysis on the water system, anticipating appropriate action to assure system functions as designed. * Identifies instances where company policy and procedures are not being met including escalation of issues to next level management. Medical Supply Inventory: * Manages Program's Medical Supply Inventory by managing par values, making sure program has the correct inventory to support the patient treatments, performing physical inventory counts and generating a physical inventory report. Miscellaneous, Operational and Educational: * Must maintain water treatment equipment qualification by completing Annual Water Training. * Supports clinical education by administering return demonstrations during Annual Water Training. * Must maintain current required certifications. * Monitors and reviews patient care staff's technique for testing water system, assuring tests and documentation meet policy and comply with manufacturer's specifications for the devices and test equipment used. * Attends and successfully completes all technical training programs required by state/federal regulations and company policy. Refer to Biomedical Technician Career Pathway Department Operating Guideline for full list of training requirements. * Transports equipment as needed. * Escalates issues to supervisor for resolution, as deemed necessary. * Acts as a mentor, role model and resource for technical staff by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers, and management. * At supervisor's discretion, assists technical staff with general tasks that require a better understanding of functions and provides mentorship and training to new technical staff. * Works toward becoming subject matter expert in one or more areas through continued learning in professional subjects. * Other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that, failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. * Position involves active work including lifting, bending, walking and standing for considerable lengths of time. * The use of dollies or other equipment is mandatory when moving heavy weight items. May be required to frequently lift items weighing up to 50 lbs. as high as 5 feet. * There is potential exposure to chemicals and infectious materials. Scope of work includes high voltage equipment. Personal Protective Equipment (PPE) is provided by the company. * Work environment is typically air temperature controlled with moderate noise levels. May be required to work in various outdoor elements. * Evening and weekend availability, as well as ability to take on-calls are required. Overnight travel may be required. SUPERVISION: None EDUCATION AND REQUIRED CREDENTIALS: * High school diploma or G.E.D. required. * Successful completion of the Biomedical Technician Education Curriculum and Practicum. * Associate or Bachelor Degree in electronics / biomedical technology, or equivalent a plus. * Nephrology/Biomedical Industry Technical Certifications preferred - Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT), National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT), Water Quality Association (WQA) Water Treatment Specialist (WTS), Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET) * Valid Driver's License issued in the employee's state of residence required. EXPERIENCE AND REQUIRED SKILLS: * 1 - 2 years as a Biomedical Technician level I with successful completion of all required training, education curriculum and practicum and meet all other promotion requirements as outlined in the Biomedical Technician Career Pathway Department Operating Guideline. Or 2+ years' directly related experience working in an industrial/medical technical setting, 1+ years directly related experience with an Associate Degree in electronics/biomedical technology, or Bachelor Degree in electronics/biomedical technology with no experience - Must successfully complete all required training, education curriculum and practicum within the first 24 months from date of hire / job entry date. * Manual dexterity required - ability to use common hand tools and small power equipment. * Strong verbal and written communication skills with the ability to comprehend and communicate in the English language. * Proficient computer skills with the ability to navigate through common operating systems, such as Microsoft Office, SAP and TMS products. * Ability to work a flexible schedule including nights, weekends and holidays. "The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work 17perience, skills, and competencies. Hourly Rate: $24 - $39 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance." Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Related Education: * Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Treatment: * Welcome assigned patients and inquire as to their wellbeing since their last treatment. * Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law. * Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment * Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). * Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. * Monitor patients' response to dialysis therapy. * Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. * Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure * Obtain Hemostasis and apply appropriate dressings. * Evaluate the patient prior to discharge. * Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification * Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed. * Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160. * Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification * Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. * Report any significant information and/or change in patient condition directly to the registered nurse or supervisor. * Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor. * Perform and document any intervention for unusual patient status and document patients' response to intervention. * Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor. * Obtain all prescribed laboratory testing and prepare specimens for collection. * Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. * Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. * Monitors patients performing self-care under the supervision of RN. Staff Related * Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse. Education/Communication: * Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices * * Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. * Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. * Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). * Initiate Solution Delivery System (SDS) system. RECORD KEEPING: * Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. * Enters all treatment data into the designated clinical application in an accurate and timely manner. * Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff. * Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. * Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination. * Collect, label, appropriately prepare and store lab samples according required laboratory specifications. * Ensure collection of lab specimens by appropriate lab courier. INFECTION CONTROL: * Assists in collecting information for infection control audits. * Supports staff and patient Adherence to infection control practices. * Follows infection control Policies and Procedures * Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law. TRANSITIONAL CARE UNIT: * Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care * Reinforces all education and care related matters as it relates to the new patient as allowed by state law * Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan. * Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them. * Sets and preforms a treatment on all machines used in the transitional care unit. * Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up. * Assists with coordination of transition to patient's modality choice. * Assists with supply ordering and inventory for TCU PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. * Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials * The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. EDUCATION AND LICENSES: * High School diploma or G.E.D. required. * Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline. * All appropriate state licensure, education, and training (if any) required. * Demonstrated commitment to organization culture, values, and customer service standards EXPERIENCE AND REQUIRED SKILLS: * Previous patient care experience in a hospital setting or a related facility preferred. * Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $24 - $29 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

PURPOSE AND SCOPE: Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Patient Assessment / Care Planning / Counseling * As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. * Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. * Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. * Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. * Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. * Provides educational and goal directed counseling to patients who are seeking transplant. * Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. * Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. * Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. * In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. * Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. * Documents based on MSW interaction and interventions provided to patient and/or family. * Quality * Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. * Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. * Patient Education * Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient's learning style, communication barriers, and needs. * With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. * Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. * Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. * Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients' representative to ensure patients' understanding of the rights and expectations of them. * Collaborates with the team on appropriate QAI activities. * Patient Admission and Continuity of Care * Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. * Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. * The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. * Insurance and Financial Assistance * Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. * In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). * Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. * Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills * Staff Related * Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. * Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). * Provides training to staff pertaining to psychosocial topics as needed. * Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. * Adheres to work defined caseload guidelines based on state regulatory requirements. * Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: * The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Travel required (if multiple facilities or home visits, if applicable) SUPERVISION: * None EDUCATION AND REQUIRED CREDENTIALS: * Masters in Social Work * Must have state required license * Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed EXPERIENCE AND SKILLS: * 0 - 2 years' related experience The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Annual Rate: $71,000.00 - $96,000.00 Non-Bonus Eligible Positions: include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Bonus Eligible Positions - include language below. Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.