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Front attendant skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical front attendant skills. We ranked the top skills for front attendants based on the percentage of resumes they appeared on. For example, 32.2% of front attendant resumes contained front desk as a skill. Continue reading to find out what skills a front attendant needs to be successful in the workplace.

13 front attendant skills for your resume and career

1. Front Desk

Here's how front attendants use front desk:

Functioned as the front desk attendant overseeing gasoline pump sales, and cashier duties.
Front desk customer service attendant responsible for maintaining communication with residents to ensure policies were enforced.

2. Safety Standards

Here's how front attendants use safety standards:

Conducted safety checks and instructed University staff and students in safety standards set by University regulations.
Maintained kitchen sanitation and safety standards and ensured proper sanitation and storage of kitchen equipment.

3. Cash Handling

Here's how front attendants use cash handling:

Maintained a complete and accurate register and showed responsibility with cash handling when needed.
Cash handling including taking in cash, making change, making cash drops and keeping an accurate count on my drawer.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how front attendants use customer service:

Position provided general entrance and exit registration while performing routine customer service to patients.
Maintained center appearance while providing exceptional customer services and interaction to guest.

5. Front End

Here's how front attendants use front end:

Train new cashiers, self scan attendants and front end monitors.
Load their baskets, keep front end clean and tidy.

6. Computer System

Here's how front attendants use computer system:

Provide telephone assistance to patients with room service meal selections, accurately enter data into computer system
Collected information from each individual and accurately entered into the computer system.

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7. Food Orders

Here's how front attendants use food orders:

Assist customers with food orders, maintain overall kitchen cleanliness and occasional ticket collector
Required to be a concessions cashier where I took food orders, received money, and gave change to customers.

8. Groceries

Here's how front attendants use groceries:

Provided excellent customer service * Bagged groceries * Received walk-in customers and direct to appropriate personnel
Provided Baggage assistance with customer groceries promptly and efficiently.

9. Credit Card Machines

Here's how front attendants use credit card machines:

Operated cash register and credit card machine to process customer payment.

10. Customer Complaints

Here's how front attendants use customer complaints:

Received and documented customer complaints and compliments, transferred incoming calls throughout store departments.
Resolved customer complaints by maintaining professionalism, listening to concerns and identifying appropriate solutions.

11. Monetary Transactions

Here's how front attendants use monetary transactions:

Maintained monetary transactions including counting in and out the till.
Handled numerous monetary transactions on a daily basis.

12. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how front attendants use pos:

Prepared bills for food, utilizing POS system and accepted credit card, cash or gift-card payments.
Used Ruby brand POS with UPC scanner and/or PLU codes to ring up customer purchases and made drops as necessary.

13. Bartending

Here's how front attendants use bartending:

Bar Back and Inventory for main ballroom bar as well as catering special events with bartending services.
Manage a team in setting up, serving, and bartending private events.

What skills help Front Attendants find jobs?

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List of front attendant skills to add to your resume

The most important skills for a front attendant resume and required skills for a front attendant to have include:

Front Desk
Safety Standards
Cash Handling
Customer Service
Front End

Computer System
Food Orders
Groceries
Credit Card Machines
Customer Complaints

Monetary Transactions
POS
Bartending

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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