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Front end clerk skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical front end clerk skills. We ranked the top skills for front end clerks based on the percentage of resumes they appeared on. For example, 14.2% of front end clerk resumes contained basic math as a skill. Continue reading to find out what skills a front end clerk needs to be successful in the workplace.

15 front end clerk skills for your resume and career

1. Basic Math

Here's how front end clerks use basic math:
  • Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production.
  • Managed daily profits Calculated customer orders using basic math skills Prepared and served meals for customers

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how front end clerks use data entry:
  • Sorted, organized, and processed tax forms for company during tax season and also handled a lot of data entry.
  • Performed tasks as needed such as data entry and inventory control.

3. Groceries

Here's how front end clerks use groceries:
  • Provided exceptional customer experience Efficiently bagged groceries Gathered on average 10 shopping carts within 2 minutes
  • Provided outside assistance which included assisting customers with loading purchased groceries into their vehicles.

4. Math

Here's how front end clerks use math:
  • Handled money at a POS terminal and used basic Math skills to provide change.
  • Administered math and language tests, recited surveys well as recorded answers - Feb. 2001

5. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how front end clerks use stock shelves:
  • Assist Clerks Price Checks Clean Organize Stock Shelves Display Product and any other tasks required or asked of me by managers.
  • Check out customer orders, clean and stock shelves, assist customers with finding products in the store.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how front end clerks use pos:
  • Assist customers on a day to day basis by handling POS transactions as well as supervised the front end.
  • Operated POS cash register, handled numerous transactions on a daily basis.

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7. Customer Transactions

The sale, rental, allotment, and disposition of personal belongings are called customer transactions. In simpler terms, customer transaction is purchasing or renting a service or a product for personal gain in exchange for money or any other private belonging.

Here's how front end clerks use customer transactions:
  • Service desk customer assistance -Cash handling and processing of customer transactions -Generating reports and balance sheets
  • Supervised customer transactions in the self-checkout lanes and provided customer assistance.

8. Quality Customer Service

Here's how front end clerks use quality customer service:
  • Provided quality customer service through cash register operation
  • Job duties - handle the company's money and make sells on the front end while providing quality customer service

9. Stock Merchandise

Here's how front end clerks use stock merchandise:
  • Restock merchandise and assist with re-merchandising of the products.
  • Stock merchandises that needs to be put back.

10. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how front end clerks use sales floor:
  • Key Certified, computer skills, manage backroom inventory, and manage vendors are practicing freshness on sales floor.
  • Worked front end registers, helped straighten aisles on sales floor, kept work area clean at all times

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how front end clerks use customer service:
  • Handled various payment forms including government aid customers provided and assisted other departments when needed while maintaining great customer service.
  • Managed high volume of customers and efficiently managed tenders * Provided outstanding customer service in team work environment

12. WIC

WIC is a special supplemental nutrition program for women, Infants, and Children (WIC). It is a federal assistance program of the Food and Nutrition Service (FNS) of the United States Department of Agriculture (USDA) for nutrition and healthcare of low-income pregnant women, breastfeeding women, and children under the age of five. The mission is to partner with other services that are vital to childhood and family well-being.

Here's how front end clerks use wic:
  • Assumed responsibility for the full accountability of cash, checks, credit cards, money orders, WIC and food stamps.
  • Assisted cashiers with credit card functions, checks and WIC check approvals.

13. Customer Satisfaction

Here's how front end clerks use customer satisfaction:
  • Developed highly empathetic client relationships and earned reputation for exemplary customer satisfaction.
  • Demonstrated customer satisfaction through friendly service to all guests by communicating effectively.

14. Customer Complaints

Here's how front end clerks use customer complaints:
  • Managed customer complaints sensitively and courteously
  • Resolve customer complaints * Calculate total payments received during a time period, and reconcile this with total sales.

15. Service Desk

The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.

Here's how front end clerks use service desk:
  • Manage the customer service desk where lottery and tobacco is sold as well as money wire transfers.
  • Earned management trust by serving as key holder, responsibly opening and closing the Service Desk.
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List of front end clerk skills to add to your resume

Front end clerk skills

The most important skills for a front end clerk resume and required skills for a front end clerk to have include:

  • Basic Math
  • Data Entry
  • Groceries
  • Math
  • Stock Shelves
  • POS
  • Customer Transactions
  • Quality Customer Service
  • Stock Merchandise
  • Sales Floor
  • Customer Service
  • WIC
  • Customer Satisfaction
  • Customer Complaints
  • Service Desk
  • Customer Inquiries
  • Customer Orders
  • Pallet Jack
  • Customer Issues
  • Store Shelves
  • EBT
  • Cash Drawers
  • Customer Assistance
  • Self Checkout
  • Store Policies
  • Grocery Store
  • Monetary Transactions
  • Product Knowledge
  • Inventory Control
  • Customer Relations
  • Bank Deposits
  • Cash Registers
  • Kroger
  • Bag Groceries
  • Check Transactions
  • Lottery Tickets
  • Optical Price Scanners
  • Automatic Debits
  • Credit Card Transactions
  • Perishables
  • Store Cleanliness
  • Costco
  • Identify Prices

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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