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Best front line agent certifications
The best certifications for a front line agent are Certified Professional, Life and Health Insurance Program (CPLHI), Certified Insurance Service Representatives (CISR), and Associate in General Insurance (AINS).
Front line agent certifications demonstrate your competency as a front line agent to employers. However, not all front line agent certifications provide the same value.
Below is a list of the best front line agent certifications. Obtaining a front line agent certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for front line agents
| Rank | Front line agent certification | Organization |
|---|---|---|
| 1 | Certified Professional, Life and Health Insurance Program (CPLHI) | LOMA |
| 2 | Certified Insurance Service Representatives (CISR) | TNA |
| 3 | Associate in General Insurance (AINS) | The Institute... |
| 4 | Certified Pharmacy Technician (CPhT) | PTCB |
4 best front line agent certifications
1. Certified Professional, Life and Health Insurance Program (CPLHI)
The Certified Professional, Life and Health Insurance Program (CPLHI) Program is a three-course education program in Bahasa Indonesia specifically designed to meet the industry education requirements of professionals in Indonesia. Recognized by the Insurance Directorate, Ministry of Finance and the Life Assurance Association of Indonesia (AAJI), who also requested LOMA create the program, the CPLHI Program provides a comprehensive business education for life and health insurance professionals.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? No
2. Certified Insurance Service Representatives (CISR)
The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide exceptional customer service.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
3. Associate in General Insurance (AINS)
Accelerate your career in insurance with the new Associate in General Insurance (AINS) designation. The AINS courses provide you with a comprehensive knowledge of insurance principles, practices, policies, and coverages, while the optional electives allow you to focus on areas relevant to your professional goals.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
4. Certified Pharmacy Technician (CPhT)
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 2 year(s)
What is the best certification for a front line agent?
The best front line agent certification is Certified Professional, Life and Health Insurance Program (CPLHI). The Certified Professional, Life and Health Insurance Program (CPLHI) is awarded by the LOMA.
Here's a bit more background on how to obtain this front line agent certification:
- To become a certified Certified Professional, Life and Health Insurance Program (CPLHI), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- No renewal for certification, if you earn it once it is valid all time.
The most common combination of front line agent certifications include: Certified Professional, Life and Health Insurance Program (CPLHI), Certified Insurance Service Representatives (CISR), and Associate in General Insurance (AINS).
Online courses for front line agents to earn certifications
1. Fundamentals of Insurance - 2
Part 2...
2. Fundamentals of Insurance - 1
Part 1...
3. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
4. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
5. Excel Skills for Insurance Professionals
From Vlookups to Pivot Tables: Learn the Excel basics anyone working in the insurance industry needs to know!...
6. Start Improving Customer Service
Creating a Customer Service advantage in Your department or business through communication and Customer Management...
7. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
8. Business Communication Skills: Handling Clients & Customers
Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...
9. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
10. Customer Service
How to Approach New Customers and Maintain Existing Ones...
11. Zendesk for Customer Service Agents Training Course
How to provide great customer support using Zendesk, a course for beginners...
12. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
13. Customer Service Foundation
An introductory course about understanding the foundations of Customer Service...
14. Zendesk for Customer Service Agents-Complete Training Course
Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...
15. Customer Service Fundamentals: Putting People First
Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...
16. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
17. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
18. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
19. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
20. Dealing With Angry Customers
Skills and Techniques for Handling Most Customer Situations...