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Front Porch Communications jobs in Santa Rosa, CA

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  • Director of Customer success - Life sciences

    Zensar Technologies 4.3company rating

    Santa Rosa, CA job

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $146k-196k yearly est. 1d ago
  • Web Application Penetration Tester

    Buxton Consulting 4.3company rating

    Pleasanton, CA job

    The Web Application Penetration Tester will perform the manual penetration testing of mission critical web application to discover vulnerabilities and propose remediations to the development team. The Web Application Penetration Tester is expected to: Conduct penetration tests on web pages to identify and exploit security vulnerabilities. Document the findings and provide techniques and solutions to remediate vulnerabilities. Work closely with the development team to implement remediations/solution and verify fixes. Plan and manage all aspects of the penetration testing function. Mentor the development team in building and securing web applications using OWASP and other mainstream frameworks. Must-have Skills Advanced knowledge web application penetration testing. Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities. In-depth knowledge of OWASP Top 10 and other frameworks. Proficient knowledge of Java, Spring, and Oracle. Working knowledge of Linux and Windows TECHNICAL KNOWLEDGE AND SKILLS: Advanced knowledge web application penetration testing. In-depth knowledge of OWASP Top 10 and other frameworks. Experience and willingness to work in a fast-paced environment. Development experience in an enterprise-class system with multi-tier architecture Proficient knowledge of Java, Spring, and Oracle. Working knowledge of Linux and Windows Extensive knowledge of and proven experience with penetration testing of web applications, and methods and frameworks for identifying and remediating vulnerabilities. Strong knowledge in project management practices and ability to document processes and procedures as needed.
    $94k-129k yearly est. 4d ago
  • Manufacturing Associate

    Talent Software Services 3.6company rating

    Novato, CA job

    Are you an experienced Manufacturing Associate with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Manufacturing Associate to work at their company in Novato, CA. Primary Responsibilities/Accountabilities: PROCESS KNOWLEDGE: Understanding of process theory and equipment operation. Ability to learn biopharmaceutical manufacturing processes, including mammalian cell culture, depth filtration, tangential flow filtration, column chromatography, centrifugation, protein purification, and formulation of bulk drug substance. Support initiatives for process optimization. Identify and elevate processing issues and support solutions. Gain experience with automation systems (LIMS, MES, PI, etc.). TECHNICAL DOCUMENTATION: Provide feedback and/or suggested changes to operational procedures. Assist in the incorporation of new technologies, practices, and standards into procedures. Capable of writing and reviewing process documents. QUALITY AND COMPLIANCE: Understanding of cGMPs as related to Commercial Operations. Ability to utilize Quality systems (Deviations, CAPAs, Change Requests, Action/Alert Reports, etc.). BUSINESS: Ability to participate on projects and contribute to outcomes. Capability to learn and support new business systems (Track-wise, ERP, etc.). Support trending of defined department metrics. Qualifications: Bachelor's degree in science science-related area or engineering Associate's degree in science science-related area or a Biotech certificate with 2+ years of experience in a biotech manufacturing environment or other regulated industry Consists of strenuous, repetitive work. The following list of physical movements may be used on a daily basis: bending, reaching, climbing stairs and ladders, kneeling and making numerous equipment connections using hands. Independently have the ability to regularly lift, dispense, push and/or pull items with an average weight of 25 pounds. May require working around loud equipment. The use of personal protective equipment will be required. Requires various shift-based work and off-hours. Preferred: Strong communication skills-verbal and written Ability to work in a team environment, which includes good conflict resolution and collaboration Displays good initiative to identify areas for improvement and implement solutions
    $30k-41k yearly est. 3d ago
  • Marketing Analyst

    Xoriant 4.4company rating

    Santa Clara, CA job

    Hi, Want to Connect regarding a urgent position please review below description and let me know if you are interested. Job Title: Business Analyst III - Marketing Analyst Duration: 12+ Months Xoriant reasonably expects the pay rate for this position to be within the following range: $60/hr-$70/hr. Duties: Marketing Analyst to join working with Marketing and IT functions from both companies of an acquisition to ensure seamless integration of the marketing processes and systems. Marketing data will be brought over from the acquired company on Day 1 of integration and will be hosted on the client's Google Cloud Platform platform. This analyst needs to have a basic understanding of data to understand how data is transferred and transformed and shared. Familiarity with marketing campaigns, accounts, and leads is expected. Lastly, this analyst will have an understanding of Salesforce.com & Marketo since both companies use those systems for their marketing leads and these leads will need to be transferred and converted correctly. Other marketing systems this analyst should have familiarity with include NOOK, LeanData, and Onclusive. Skills: Must Haves: 7-10 years of experience as a Marketing Analyst Experience working with Marketing and IT teams Expertise with Jira-understanding of basic data concepts (ex. Google Cloud Platform, Attributes, fields) Experience with integration of Salesforce.com Familiarity with marketing systems such as Marketo, NOOK, LeanData, and Onclusive Nice to Have: Acquisition integration experience Regards, Akangsha Mohite Team Lead W: ************** E: *************************** Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status.
    $60 hourly 1d ago
  • Chiller Technician

    Pacific Rim Mechanical 3.8company rating

    Corona, CA job

    PRIMARY FUNCTION: To maintain, operate and troubleshoot Air and water cooled chiller systems. Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems. Full E.P.A. certification required. Troubleshooting/repairing screw, reciprocating and centrifugal chillers, Turbo Core Technology Electrical circuit and mechanical component analysis capability. Refrigerant analysis capability Air and Fluid dynamics familiarity. Ability to accurately report problem situations. Familiar with air-cooled and water-cooled reciprocating chillers Familiar with and able to service rotary screw and reciprocating chillers. Familiar with and able to service centrifugal chillers Familiar with medium and low pressure systems REQUIREMENTS: skills, knowledge, education Must have relevant field experience troubleshooting and servicing related HVAC systems. Must have a valid driver's license and provide a clean DMV report covering the past 5 years. Must understand and comply with all safety and OSHA requirements. Authorized to work in the United States. Must be capable of effectively speaking and writing in the English language. Universal EPA Certification. Capable of working alone or on a team. Communicating effectively with customers regarding technical issues. HVAC Trade school or college courses a plus. SALARY RANGE: $90k - $135k Based on experience (FSLA Non-Exempt) BENEFITS Full Benefits Matching 401(k) Paid Time Off Paid Holidays Equal Opportunity Employer ABOUT PACIFIC RIM MECHANICAL Pacific Rim Mechanical is the premier mechanical contractor in Southern California. And we got there by strict adherence to one simple philosophy... Always do the right thing. Since our company's inception in 1987, our core values have not changed. We still place the highest priority on honesty, integrity and respect for our customers and employees.
    $90k-135k yearly 1d ago
  • Corporate Counsel

    Avast Group 4.4company rating

    Mountain View, CA job

    The Privacy Program Manager will strengthen Gen's lobal privacy program by ensuring compliance with evolving data protection regulations, driving operational excellence, and building customer trust in our products, services, and operations.Reporting to senior privacy counsel, the Privacy Program Manager will collaborate closely with business, engineering, and compliance teams worldwide to embed privacy by design into Gen's culture and enhance privacy program maturity.**What You'll Do*** Lead the design, execution, and ongoing enhancement of Gen's global privacy compliance framework.* Interpret emerging data protection laws, translateupdate internal policies, playbooks, and controls.* Drive a wide variety of cross-functional privacy initiatives, from product reviews and launches to data subject access rights processes and automation to M&A privacy program integrations.* Embed privacy by design across product and engineering teams by identifying and mitigating privacy risks, including conducting and managing data privacy impact assessments and coordinating with the Data Protection Officer on high-risk activities.* Oversee privacy audit and assurance programs (e.g., NIST-P, FTC, ISO, SOC 2), coordinate with internal and external auditors, and track remediation.* Administer data subject rights operations and scale privacy workflows through automation and privacy tools (e.g., OneTrust, CHEQ).* Develop and maintain privacy metrics, dashboards, and reports to inform leadership and demonstrate regulatory readiness.* Deliver targeted privacy training, promote awareness initiatives, and foster a culture of privacy ownership and accountability across Gen.* Collaborate with risk, security, and compliance teams to align privacy practices within enterprise-wide governance frameworks.* Support privacy incident response and regulatory inquiries, ensure prompt investigation, and manage corrective actions.* Manage privacy-related third-party assessments, customer inquiries, and certification activities.## Salary Ranges:$200,000.00 - $225,000.00The pay range depicts a base salary range for all positions except commission-based roles. The pay range for commission-based roles represents On Target Earnings (annual base salary + target annual commission). Additional compensation elements may be offered including an opportunity for bonus incentives and also competitive benefits package. Actual compensation offered will be determined by factors such as the external/internal market demand, location, level, job-related knowledge, skills, and experience.Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds. We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. . To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government. them into actionable requirements, and Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in providing financial empowerment and cyber safety for the first digital generations. We bring award-winning products and services in cybersecurity, online privacy, identity protection and financial wellness to nearly 500 million users in more than 150 countries. We're always looking for smart, fearless and dedicated people. Together, we have a collective passion and vision to power Digital Freedom by protecting consumers and helping them grow, manage and secure their digital and financial lives.When you're part of Gen, you have access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits and compensation packages.Inclusion is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience and business needs.If this sounds like you-Gen has a dynamic, supportive culture with core values that celebrate inclusion, promote teamwork and encourage every team member to contribute and grow-join us!Learn more at .Click to review our Global Applicant Privacy Policy.Click to review Legal Notices and Information.Gen is committed to requests for reasonable accommodations to assist you in applying for positions at Gen including resume submissions. If you need to request an accommodation, please contact .\*LifeLock identity theft protection is not available in all countries. #J-18808-Ljbffr
    $200k-225k yearly 2d ago
  • Client Engagement Manager

    Infogain 4.4company rating

    Mountain View, CA job

    We are seeking a Delivery Director / Client Engagement Manager. This role combines delivery ownership, client engagement, and growth leadership, requiring deep experience in telecom/ISP domains, OSS/BSS, and large-scale network deployments. The leader will ensure delivery excellence, manage portfolio, and act as a trusted advisor to leadership. Key Responsibilities Own the strategic delivery relationship, infrastructure, OSS/BSS, and operations. Provide governance and oversight of delivery portfolio, ensuring operational stability and cost efficiency. Act as the primary interface client executives for delivery reviews, escalations, and roadmap alignment. Partner with account and sales leadership to identify expansion opportunities and drive portfolio growth. Guide teams in deploying fibre infrastructure, backbone expansion, OSS/BSS modernization, and automation frameworks. Ensure service quality, compliance, and SLA adherence across deployments and operations. Mentor senior managers and build leadership capability in delivery teams. Qualifications 15+ years in telecom/ISP service delivery, including managing broadband or fiber rollouts. Proven success managing large-scale OSS/BSS programs (provisioning, billing, assurance). Deep knowledge of network engineering, backbone deployments, and service assurance. Track record of leading $10M+ delivery portfolios in global environments. Strong executive presence, stakeholder influence, and customer engagement skills.
    $131k-177k yearly est. 1d ago
  • Content Author - CMS

    Info Way Solutions 4.3company rating

    Sunnyvale, CA job

    Austin, TX or Sunnyvale, CA As a Content Author, you'll be responsible for the hands-on execution, validation, and maintenance of multilingual web content across our website using our Content Management System (CMS),Digital Asset Management (DAM); and custom web tools. Working closely with different cross functional teams and EPMs, Experience on localization, you'll implement requested updates to web content. Your day to day responsibilities including authoring, validating, submitting content for localization, uploading and organize assets, and performing validations across browsers and devices to ensure a consistent high quality user experience. You'll also troubleshoot issues within the CMS, including component behavior, layout problems, and any publishing errors, applying your attention to detail and platform expertise to ensure content is accurate, consistent, and delivered on schedule.
    $117k-151k yearly est. 1d ago
  • Inbound Sales Development Representative

    Splashtop Inc. 4.4company rating

    Cupertino, CA job

    Who we are? We are Splashtop. We deliver next-generation remote access and remote support software and services across the Americas, Europe, Asia, Middle East, and Africa. Splashtop's cloud-based, secure, and easily managed solutions serve customers that include everyone from multinational enterprises and academic institutions to small businesses, MSPs, and individuals. Headquartered in Cupertino, California (USA) and founded in 2006, Splashtop has offices in Hangzhou (China), Tokyo (Japan), Taipei (Taiwan), Singapore, Amsterdam (Netherlands), and we are now expanding our Dallas-Fort Worth office. From our offices, 210 Splashtoppers serve more than 200,000 corporate customers. We always deliver what we promise and scaling hard, with a stunning Net Promoter Score of +93 and 85% of the Fortune 500 companies who enjoy Splashtop products globally. We recently achieved the aspirational Unicorn status of $1B valuation thanks to our 30+ million happy users. Each Splashtop employee will be a real team member, no matter what position you are in. We are a young, fast-growing company, we respect and are transparent to one another. In this role you can have a real impact into the next steps of the company's growth. We all work hard to exceed customer expectations, we are collaborative, positive thinkers and always improve our solutions and services. Besides hitting it hard we also enjoy and celebrate our success with our teams. Overview As an Inbound Sales Development Representative, you will learn how to professionally and promptly follow-up on leads generated by our Marketing (incoming calls, forms, emails, and chat). You will learn how to use the Salesforce CRM to organize and manage your own book of business. You will work autonomously after having received professional training from us to gain highly desirable skills that will serve you throughout your entire career. We are a team-centric organization. As part of your duties, you will work together with your manager and teammates on, while not limited to, connecting with our clients among website chat visitors, inbound sales calls, and marketing led lead generation. You will also work with our Account Executives to help them generate new business through the appointments you will make on their behalf. As part of the Splashtop organization, you may also at times be asked to join focus teams to ensure we are addressing the voice of the customer. Key Responsibilities: Respond fast and well to Prospects inquiries in accordance to established SLA's and KPI's, going above and beyond to meet customer needs. Data hygiene is essential for this role - this requires clean data into Salesforce respective Sales tools. Learn to qualify, sort, prioritize and track leads from several different Salesforce reports/sources. Follow-up with Leads as fast as possible and either help them purchase directly (if the request is simple enough) or connect them with an Account Executive. Continue to your monitor your incoming Leads while following a well-defined cadence of outreach to make sure that no lead is being left behind. Learn to organize your leads and related work into folders, and leverage Salesforce so that you can manage a pipeline of leads. Learn to assess the size and scope of business opportunities, understand prospects' business needs and use case, and set sales appointments/demos with Sales Executives. Log summaries of prospects discussions into the salesforce lead record. Continue to improve the quality of the data record in Salesforce (Account, Contact). Become familiar with Splashtop's core products and navigate the Splashtop ecosystem on how they fit our customer's needs: To be able/articulate our value propositions and why our customers choose Splashtop. To be able to match features and product details to sales leads to gauge best-fit solution. To be able to guide your leads through the product trial process and installation/configuration of Splashtop SaaS products. Learn to understand potential customers' use case and provide consultative guidance on how Splashtop products can help them achieve their goals. Who you are? 1 year of customer-facing or customer service work experience. Excellent organizational and time management skills. Excellent written and verbal communication skills plus the ability to build professional rapport quickly by phoning with all levels of stakeholders. Willingness to learn with a go-getter attitude. A strong interest in a sales career with friendly and helpful attitude. A team player capable of working within a collaborative environment. To be an A player at Splashtop you need to embody the following attributes: Customer centric mindset. Everything we do is to support our prospects and customers to the best of our ability. We go above and beyond to deliver them the best quality of service possible. Result oriented. We are relentless in the pursuit of our goals. We are goal-oriented and experiment in a measured way to learn through experience. We are committed to continuous, iterative improvement for our customers and ourselves. Inquisitive so you can grow with this fast-growing company through continuous learning. What we have to offer: Fast-paced environment where we celebrate successes and have a lot of fun while working. An amazing crew of other hard working and passionate people that are willing to run those sales cycles with you. Employment Type: Full-time, Non-Exempt Splashtop is a proud equal opportunity employer, dedicated to creating an inclusive workplace that celebrates diversity. We value the unique skills and experiences brought by individuals from all backgrounds and identities, including but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, socioeconomic background, or individuals reentering the workforce. We especially encourage applications from underrepresented groups such as women, racial and ethnic minorities, LGBTQ+ individuals, people with disabilities, and veterans. At Splashtop, we believe diversity drives innovation, and we are committed to fostering an environment where everyone feels welcomed, respected, and valued.
    $50k-80k yearly est. 1d ago
  • Security Architect GCP

    Xoriant 4.4company rating

    Sunnyvale, CA job

    Security Architect / Implementation Engineer Duration: 6 Months contract with possibility of extension We are seeking a highly skilled Security Architect / Security Implementation Engineer with expertise in designing, implementing, and integrating Google Cloud Security Command Center (SCC), Chronicle SIEM, and Cybereason XDR. The candidate will be responsible for architecting the end-to-end solution, implementing GCP native security controls, integrating third-party security tools, and producing detailed design and operational documentation. Key Responsibilities: Design and architect cloud-native security controls in GCP aligned with security and compliance frameworks (CIS, ISO 27001, NIST, etc.). Implement Google Security Command Center (SCC) for threat detection, vulnerability management, and risk insights. Architect and configure Chronicle SIEM for log ingestion, correlation, and advanced threat analytics. Integrate Cybereason XDR with SCC, Chronicle, and other security tools to establish end-to-end threat detection and response workflows. Define use cases, rules, policies, and security playbooks to automate detection and response. Document the solution architecture, design decisions, configuration standards, and integration workflows. Conduct knowledge transfer sessions with security operations and support teams. Collaborate with GCP Cloud Platform teams, SOC teams, and compliance teams to align solutions with enterprise policies. Required Skills & Experience: 8-12 years of overall IT security experience with at least 4-5 years in Google Cloud Security. Proven experience with Google Security Command Center (SCC), Chronicle SIEM, and XDR platforms (Cybereason preferred). Strong knowledge of GCP IAM, VPC Service Controls, Cloud Armor, DLP, Cloud Logging, Cloud Monitoring. Hands-on experience in integrating SIEM, XDR, and native GCP security tools. Experience with Terraform, Deployment Manager, or automation frameworks for security deployment. Strong documentation and presentation skills. Security certifications preferred: Google Professional Cloud Security Engineer, GCP Professional Architect, CISSP, CISM, CCSP.
    $115k-157k yearly est. 1d ago
  • Real Estate/ Construction Marketing Manager - Fulltime and Onsite - San Jose, CA

    Comrise 4.3company rating

    San Jose, CA job

    Job Title: Marketing Manager Term: Full time and Permanent Pay Ranges: $110,000 - $140,000/year Team Structure: Initial hire (0-1 direct reports), supporting the sales team Note: The client in in ADU industry. We need someone who has worked in Real Estate/ Building Construction and the like) Role Overview As Marketing Manager, you will be a key driver of our lead generation and sales enablement efforts. You'll partner with the Sales team to build a robust pipeline of qualified leads, design and execute trade shows and offline events, and coordinate marketing initiatives that strengthen company's brand presence and customer acquisition. You will operate in a hands-on capacity-setting strategy, executing campaigns, measuring outcomes, and optimizing continuously. Key Responsibilities Develop and execute a marketing strategy tied to sales targets and lead generation goals (volume, quality, conversion). Partner with the Sales team on lead hand-off processes, lead nurturing flows, and conversion tracking. Plan, coordinate and execute trade shows, conferences, home-building / ADU-industry events, open houses, customer-story showcases, and other offline marketing activities. Manage end-to-end event logistics: booth design, collateral development, vendor coordination, staffing plans, budget management, on-site execution and post-event follow-up. Create and oversee marketing collateral, presentations, brochures, signage, direct mail, event swag and other offline assets; ensure brand consistency and high-quality creative output. Establish and optimize lead-capture mechanisms at events, measurement frameworks, and reporting dashboards. Work cross-functionally with internal teams (sales, operations, design, product) to align messaging, value proposition, customer experience and marketing outcomes. Monitor, analyze and report on marketing metrics (lead volume, cost per lead, pipeline conversion, ROI of events) and provide actionable insights and recommendations for continuous improvement. Stay current on industry marketing trends, offline/experiential marketing best practices, competitive landscape and new event opportunities. Provide leadership and mentoring as the team grows (0-1 direct report for now), gradually building out capabilities for lead generation and event marketing. Qualifications 7+ years of marketing experience with a strong focus on lead generation, event/trade-show marketing, and offline/experiential marketing programs. Proven track record of partnering with sales teams and contributing to measurable revenue or pipeline results. Hands-on experience planning and executing large-scale trade shows/events, including budgeting, logistics, vendor coordination, staffing and follow-up. Excellent project management skills, high attention to detail, ability to manage multiple initiatives simultaneously and meet deadlines. Strong analytical capabilities: comfortable with marketing metrics, data-driven decision-making, dashboards, ROI tracking and reporting. Excellent verbal and written communication skills: able to craft compelling messaging and collaborate cross-functionally. Creative mindset with ability to think strategically and execute tactically-comfortable in a fast-paced environment and building from ground up. Self-starter mentality, with leadership presence even without large team structure; ability to mentor and grow a team in the future. Adept at using marketing tools and technologies (CRM integration, event management platforms, lead capture systems). Willingness to be on-site in San Jose, CA and travel to events as required. Benefits: Insurance, Health, Dental, Vision, and PTO, Sick Leave, National Holiday.
    $110k-140k yearly 5d ago
  • SDET (Manual testing, SQL queries & Web Driver IO/ Selenium- Must) -only xoriant W2

    Xoriant 4.4company rating

    Mountain View, CA job

    Xoriant is an equal opportunity employer. No person shall be excluded from consideration for employment because of race, ethnicity, religion, caste, gender, gender identity, sexual orientation, marital status, national origin, age, disability or veteran status. JOB TITLE : Software Development engineer in Test/SDET LOCATION: Mountain View, CA (Hybrid 3 days onsite) TYPE: Contract RATE : $50 per hour on W2 (Without Benefits) MUST SKILLS: Manual Testing, SDET, API testing, selenium /web driver, SQL Queries & AWS/Azure/GCP. JOB DESCRIPTION: 8+ hands-on years of manual testing and test automation experience. Need strong Manual testing exp, candidates should be willing to start with manual testing and gradually move to automation. Good experience in API Testing. Need selenium or web driver exp. Solid exp is SQL queries. Good expertise in complex SQL queries. Oracle and Postgres databases. Nice to have experience in AWS/Azure/GCP. Demonstrated experience with WebDriver IO or any Selenium test frameworks or similar open-source automation framework. Solid understanding and experience of writing locators in selenium. Cucumber, Mocha, or similar BDD test scripts development experience. ////****** Any query you can reach me on ************/********************************//////
    $50 hourly 3d ago
  • Incident Manager

    Iopex Technologies 3.5company rating

    Santa Clara, CA job

    Job Title: Incident Manager Employment Type: Full-Time About the job We are seeking an experienced Incident Manager who is responsible for overseeing the lifecycle of IT incidents within the ServiceNow platform, ensuring rapid restoration of services, minimizing business impact, and maintaining high service quality. This role demands strong leadership, coordination, and communication skills to manage high-pressure situations and drive continuous improvement. Who we are iOPEX is a new-generation Digital services provider offering optimized Digital Engineering, Operations and Studio services. We are process innovators focused on extracting the best out of the investments that clients have already made. At iOPEX, we help companies realize that golden ratio where their technology and business are in complete synergy, making the company greater than the sum of its parts. Founded in 2009, the demand for our specialized process optimization and digital engineering services has helped us grow 60% YoY. We have over 3,000 employees across multiple offices in Americas, Europe and Asia. Key Responsibilities: Incident Management: Monitor, detect, and log incidents using ServiceNow. Classify and prioritize incidents based on impact and urgency. Lead and coordinate resolution efforts for P1 and P2 incidents. Ensure timely escalation and assignment to appropriate support teams. Maintain a general overview of incidents, focusing on restoration via workarounds or permanent fixes. Communication & Coordination: Act as the central point of contact during major incidents. Provide regular updates to stakeholders, including executives, technical teams, and business units. Facilitate knowledge transfer and hand-offs during major incidents. Root Cause Analysis & Reporting: Oversee post-incident reviews and root cause analysis (RCA). Generate incident reports, trend analysis, and performance metrics. Ensure completeness and accuracy of closed incidents. Process & Platform Improvement: Provide feedback to improve ServiceNow workflows and platform capabilities. Refine incident management policies and procedures. Collaborate with Problem, Change, and Release Management teams. Team Leadership & Training: Mentor and train incident analysts and support staff. Promote best practices and continuous learning within the team. Qualifications: 8+ years of experience in IT Incident Management, preferably in large-scale enterprise environments. Strong understanding of SaaS GTM processes ( Lead to Order) Strong hands-on experience with ServiceNow ITSM platform. Solid understanding of ITIL framework (Incident, Problem, Change Management). ITIL v3/v4 Foundation certification preferred. Excellent communication, coordination, and stakeholder management skills. Ability to lead cross-functional teams under pressure. Preferred Skills: Familiarity with monitoring tools and automation in incident detection. Strategic thinking and adaptability in dynamic environments.
    $104k-135k yearly est. 3d ago
  • San Francisco, CA Flex Account Executive

    Toast 4.6company rating

    San Francisco, CA job

    Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As an Territory Sales Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory. This is a field sales opportunity based out of a personal home office. You must live local to San Francisco, CA area or be willing to relocate to the area. About this roll *: (Responsibilities) Generate list of prospective restaurants and manage the entire sales cycle from initial call to close (experience with self-sourcing clients is a huge plus) Conduct demos and develop a solution that best meets the prospect's needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ? (Requirements) 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, and flexible General technical proficiency with software Special Sauce* (Nonessential Skills/Nice to Haves) Experience with Salesforce CRM Sandler Sales Training AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required #LI-REMOTE The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role consists of a base salary, commission, benefits, and equity (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. Total Targeted Cash$126,000-$206,000 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $126k-206k yearly Auto-Apply 41d ago
  • Business Intelligence Engineer

    Comrise 4.3company rating

    Foster City, CA job

    Foster City, CA (On-Site) Contract | 6-12 Months | $90-100/hr About the Role We're an autonomous mobility company building an on-demand, driverless ride-hailing service-and we're looking for a Business Intelligence Engineer to help power the insights behind our safety, operations, and commercial readiness efforts. In this role, you'll partner closely with data scientists, engineers, and operational leaders to build scalable data models, high-impact dashboards, and reliable metrics that support informed, data-driven decisions. What You'll Do Partner with technical and non-technical teams to gather requirements and deliver automated, actionable BI solutions. Design, build, and maintain data models, datamarts, and ETL/ELT pipelines. Collaborate with data scientists and engineers to define consistent and trustworthy metrics. Develop dashboards and visualizations that drive operational insights and support leadership decisions. Enable self-service analytics and promote data literacy across the organization. Ensure reporting best practices-data integrity, validation, documentation, and scalability. Translate business needs into well-structured data assets under fast-paced timelines. Ideal Candidate Profile dbt certification or strong hands-on experience with dbt. Experience with Airflow for workflow orchestration. Strong background in analytics engineering, SQL, and dimensional data modeling. Full-stack BI skill set: ~40-50% dashboarding and ~50-60% backend datamart development. Proven ability to build and maintain datamarts-not just frontend dashboards. Skilled in creating self-serve dashboards and working directly with stakeholders. Must have Looker (not Looker Studio) experience, including LookML modeling. Required Skills 6+ years of relevant industry experience. Degree or background in Computer Science, Engineering, Applied Math, Statistics, or similar. High proficiency in SQL, dbt, and data modeling. Expertise in Looker and BI best practices. Strong communication and collaboration skills. Interview Process Coding Assessment 30-minute Zoom interview with Hiring Manager 1.5-hour technical panel interview
    $90-100 hourly 1d ago
  • Director of Customer success - Life sciences

    Zensar Technologies 4.3company rating

    Santa Clara, CA job

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $107k-145k yearly est. 3d ago
  • Optical Network Engineer

    Infogain 4.4company rating

    Fremont, CA job

    About the Company: We combine people, platforms, and software Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, and retail industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP). Infogain, an Apax Partners portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, New Delhi, Mumbai, Pune, and Bengaluru. Role Description: We have an exciting opportunity to join our network infrastructure teams as an Optical Network Engineer working on Backbone Network capacity deployment. This role will be focused on network deployment (IP, optical), and network operations (decommissioning, retrofitting, capacity upgrades, migrations, etc). We are looking for individuals with experience in routing/switching, deployment, optical, and leadership experience. This is a fast paced environment and we are looking for someone who is organised, can multi-task and enjoys working in a team environment. Responsibilities: Configuration, build, roll-out and testing of new DWDM line systems deployments, calibration, verification, BERT, etc. Deployment and commissioning of Optical devices such as Ciena and Infinera in new PoPs and Datacenter builds. Develop & update documentation, work cross functionally to develop and enhance network design & production workflows. Analyze data to diagnose and identify root causes to network and tooling issues. Analyze and improve efficiency, scalability, and stability of various system resources. Qualifications/Skills: Ciena 6500 knowledge and experience is required Ciena and/or Infinera certifications or equivalent experience is highly desirable. Expert working knowledge on DWDM components such as ROADM, Mux/Demux, Amplifiers, Transponders. Channel creation, optimization. Experience in Chassis installation, line cards installs PCR's and structure fiber installation Experience in device installation and testing, software/firmware upgrade, re-bootstrapping and decommission. Experience in network optimization (re-stripes, migrations, upgrades, swaps, capacity upgrades). Creating Bill of Materials and JSN's, (Job Start Notification) for deployments and upgrades. Excellent experience in maintaining documentation and teamwork. Excellent troubleshooting and communication skills. CCNA/JNCIA or equivalent knowledge. Strong knowledge of TCP/IP Strong understanding and preferably hands own experience in commonly used routing protocols (OSPF, BGP, MPLS) Multivendor testing and support experience. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Solid understanding and configuration experience of Channel builds and cross-connect builds. Good knowledge on DWDM testing methods and tools. Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies. Strong attention to detail with excellent time management and organization skills. · Keywords: POP, Datacenter, Network Deployment, DWDM, fiber optic, installation, optical, wavelength, channel, modulation, Ciena.
    $91k-118k yearly est. 4d ago
  • Project Manager (Corporate Operations & Onboarding Programs)

    Pyramid Consulting, Inc. 4.1company rating

    Foster City, CA job

    Immediate need for a talented Project Manager (Corporate Operations & Onboarding Programs). This is a 06+months contract opportunity with long-term potential and is located in Foster City, CA(Remote; 25% travel). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-94830 Pay Range: $20 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Support the lead Project Manager in end-to-end project planning, execution, and delivery Define scope, timelines, milestones, deliverables, and resource requirements Partner with cross-functional teams to maintain alignment and ensure effective decision-making Create and maintain core project documentation, including: Project Plans Dashboards RAID Logs (Risks, Actions, Issues, Decisions) Status Reports Identify, track, and mitigate project risks Facilitate recurring project meetings: agenda creation, note-taking, follow-ups, and action item tracking Support change management planning, stakeholder engagement, and training coordination Drive continuous improvement of project operations and execution frameworks Key Requirements and Technology Experience: Education (must meet one requirement): High School Diploma + 12 years relevant experience Associate Degree + 10 years relevant experience Bachelor's Degree + 8 years relevant experience Experience managing projects in a corporate or matrixed enterprise environment Strong documentation and organizational capabilities Experience in pharmaceutical, corporate training, or commercial onboarding strongly preferred Ability to manage multiple concu 10+ years of project management experience in a corporate or matrixed environment Proven ability to manage cross-functional projects across Marketing, Operations, HR, Legal, Medical, and Commercial Strong operational discipline and organizational skills Experience with project planning, documentation, dashboards, RAID logs, timelines, deliverables Ability to lead without authority and manage multiple workstreams Experience supporting training, onboarding programs, or program execution Excellent communication and stakeholder-management skills Ability to travel 25% to Foster City, CA PMP Certification or equivalent. Experience in instructional design, training development, or commercial operations. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $20-23 hourly 1d ago
  • Wireless Network Engineer

    Take2 Consulting, LLC 3.7company rating

    San Jose, CA job

    This role involves designing, deploying, and optimizing enterprise wireless networks utilizing Cisco Meraki and Juniper Mist platforms. The Wireless Design Engineer will lead wireless architecture development, perform wireless surveys, and deliver secure WLAN solutions across various environments, ensuring high performance and scalability. Onsite Requirements This role is onsite in Santa Clara, CA, requiring presence five days per week. Responsibilities Design, implement, and support enterprise WLAN solutions using Cisco Meraki and Juniper Mist. Conduct predictive, active, and passive wireless surveys utilizing tools such as Ekahau or AirMagnet. Develop and maintain wireless architecture documentation including high-level and low-level designs. Perform RF design, channel planning, and power tuning to optimize performance and capacity. Lead wireless network deployments, upgrades, and ongoing optimization processes. Monitor and troubleshoot wireless networks using Meraki Dashboard and Mist AI analytics. Implement WLAN security features such as WPA2/WPA3-Enterprise, 802.1X, and RADIUS, along with VLAN segmentation and QoS strategies. Qualifications At least 5 years of relevant experience in wireless network design and deployment. Proven expertise with Cisco Meraki and Juniper Mist wireless platforms. Experience conducting wireless surveys and RF planning. Strong understanding of WLAN security protocols, VLAN configuration, and network troubleshooting. Ability to develop detailed architecture documentation. Familiarity with wireless monitoring and analytics tools. Desired Skills Experience with wireless capacity planning and performance tuning. Knowledge of additional wireless security standards and network segmentation strategies. Prior experience working in corporate, campus, or distributed environments.
    $103k-137k yearly est. 1d ago
  • Business Systems Product Manager

    The Judge Group 4.7company rating

    Elk Grove, CA job

    3 days a week on-site About the Role We're seeking a Business Systems Product Manager to join our client's Business Systems team. This role is responsible for leading the strategy, development, and optimization of internal business systems that support key functions such as billing, subscription services, and customer support. You'll collaborate cross-functionally to deliver scalable, user-centric solutions that drive operational efficiency and enhance customer experience. Responsibilities Own the product lifecycle for internal business systems, from discovery through delivery and iteration. Partner with internal stakeholders to gather requirements, define use cases, and translate business needs into technical specifications. Develop and maintain product documentation including epics, user stories, data flows, API interactions, and UI/UX requirements. Prioritize and manage the product backlog in alignment with strategic goals. Analyze product feedback to identify defects, enhancement opportunities, and areas for innovation. Collaborate with business leadership to define product roadmaps and development priorities. Act as a Product Owner in Agile ceremonies, driving sprint planning, reviews, and retrospectives. Communicate product strategy, roadmap, and performance metrics to stakeholders and executive leadership. Support product launch activities including demos, training, and support enablement. Partner with third-party vendors to expand product capabilities. Define and monitor product KPIs to measure success and inform future development. Provide go/no-go decisions during release cycles. Step in as a Business Analyst when needed to support project execution. Minimum Qualifications Bachelor's degree in a relevant field. 3+ years of experience in product management or product development. 2+ years of experience leading cross-functional teams. Proven ability to conduct discovery sessions and translate insights into actionable requirements. Hands-on experience with Agile methodologies, including backlog grooming and story writing. Strong communication and presentation skills. Preferred Qualifications Experience with platforms such as Microsoft Dynamics, Zuora, and Drupal. Familiarity with modern UI frameworks (e.g., Angular) and API-driven architectures. Salary Target: $115-125k base + bonus
    $115k-125k yearly 1d ago

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