Fulfillment supervisor job description
Updated March 14, 2024
11 min read
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Example fulfillment supervisor requirements on a job description
Fulfillment supervisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in fulfillment supervisor job postings.
Sample fulfillment supervisor requirements
- Minimum of 3 years experience in a fulfillment leadership role
- Proficient in warehouse management systems (WMS)
- Strong project management skills
- Bachelor's degree in logistics, operations management, or related field
- Ability to lift up to 50 pounds
Sample required fulfillment supervisor soft skills
- Excellent communication skills, both verbal and written
- Ability to work collaboratively with cross-functional teams
- Strong problem-solving and analytical skills
- Ability to work well under pressure and meet deadlines
- Leadership skills and ability to motivate and develop team members
Fulfillment supervisor job description example 1
Funko fulfillment supervisor job description
- Medical, Dental, & Vision Insurance
- 401(k) Plan + Match
- Paid Time Off (PTO) - plus paid holidays
- Annual Pay Increases
- State of the Art temperature-controlled facility
- On-site Gym
- 50% Employee discount
- Outdoor Recreation Area
Shifts: Early Morning, Day, Evening, Weekend
Your Superpowers in Action
- Identify safety issues and concerns and address and/or communicate to management team
- Use Microsoft Dynamics NAV to receive Transfer Orders and make sure the correct amount of product coming in matches what is in the system
- Set up teams to accomplish daily goals; train and motivate team members conduct cycle counts of inbound freight, check inbound freight for damages, and ensure daily metrics are being met
- Work well under pressure and time constraints in a fast-paced environment
- Maintain cleanliness of supervised work area and the safe working environment of the facility
- Ability to maintain composure in critical situations and communicate clearly with both internal and external stakeholders.
- Candidate must be able to prioritize work, demonstrate effective time management skills; all with a high degree of flexibility.
Must-Have Superhero Gadgetry
- Minimum 2 years in warehouse environment with at least a minimum of 1 year of supervisory leadership
- Knowledge of inventory control and warehousing procedures
- Ability to adapt to change and have a sense of urgency for all matters
- Ability to diagnose, troubleshoot and resolve problems quickly
- Ability to manage and prioritize multiple tasks and projects at one time
- Ability to work responsibly with or without direct supervision
- Ability to interact confidently with all levels of Management
- Strong communication skills, both in-person and via email
- Strong basic math skills
- Interpersonal skills will need to be focused on associate engagement, fostering teamwork and collaboration towards achieving team goals.
- The ideal candidate will have a demonstrated ability to lead by motivating others and insist on the high standards around safety , performance, and behavior.
Work Environment
The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand and walk. The employee must frequently lift up to 60 pounds and occasionally pull large pallets of product with a lift truck weighing up to 525 pounds.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can't wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Fulfillment supervisor job description example 2
Southern Glazer's fulfillment supervisor job description
**What You Need To Know**
Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.
**Overview**
Responsible for providing general supervision to employees in order fulfillment, distribution center. This role will also be responsible for receiving, storing, delivering items, and securing the warehouse. The Outbound Supervisor will use various operations reports to accurately record and measure metrics to ensure efficient production levels.
**Primary Responsibilities**
+ Direct the filling, loading, and checking of product orders for retail customers through the management of team associates
+ Train new team associates and ensures understanding of organization and operation policies and service guidelines
+ Ensure accurate and efficient fulfillment of orders to retail customers
+ Coach, direct, and counsel team associates on overall performance
+ Define productivity expectations and monitors progress regularly
+ Conduct meetings with team associates
+ Identify and recommends opportunities for employee development and performance improvement requirements
+ Participate in the recruitment and hiring of team associates
+ Assist with evening scheduling for night warehouse operations
**Additional Primary Responsibilities**
+ Attend monthly safety meetings
+ Participate in the online training courses each quarter
+ Achieve all operational performance metrics as required
+ Maintain safe working environment according to company and OSHA regulations
+ Perform other related duties as assigned
**Minimum Qualifications**
+ Bachelors Degree/preferred
+ 3 years of experience or equivalent education and related experience
+ Proficient in Microsoft Office Suite
+ Strong organization, multi-tasking, and time management skills
**Physical Demands**
+ Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping
+ Additional hours may be required during October, November, and December and other peak periods
+ Capable of working flexible hours which could include overnight, early morning, and/or late evening
+ May require working at heights of 8 feet or greater
+ May require lifting/lowering, pushing, carrying, or pulling up to 56lbs
**EEO Statement**
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.
As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.
**Overview**
Responsible for providing general supervision to employees in order fulfillment, distribution center. This role will also be responsible for receiving, storing, delivering items, and securing the warehouse. The Outbound Supervisor will use various operations reports to accurately record and measure metrics to ensure efficient production levels.
**Primary Responsibilities**
+ Direct the filling, loading, and checking of product orders for retail customers through the management of team associates
+ Train new team associates and ensures understanding of organization and operation policies and service guidelines
+ Ensure accurate and efficient fulfillment of orders to retail customers
+ Coach, direct, and counsel team associates on overall performance
+ Define productivity expectations and monitors progress regularly
+ Conduct meetings with team associates
+ Identify and recommends opportunities for employee development and performance improvement requirements
+ Participate in the recruitment and hiring of team associates
+ Assist with evening scheduling for night warehouse operations
**Additional Primary Responsibilities**
+ Attend monthly safety meetings
+ Participate in the online training courses each quarter
+ Achieve all operational performance metrics as required
+ Maintain safe working environment according to company and OSHA regulations
+ Perform other related duties as assigned
**Minimum Qualifications**
+ Bachelors Degree/preferred
+ 3 years of experience or equivalent education and related experience
+ Proficient in Microsoft Office Suite
+ Strong organization, multi-tasking, and time management skills
**Physical Demands**
+ Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping
+ Additional hours may be required during October, November, and December and other peak periods
+ Capable of working flexible hours which could include overnight, early morning, and/or late evening
+ May require working at heights of 8 feet or greater
+ May require lifting/lowering, pushing, carrying, or pulling up to 56lbs
**EEO Statement**
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Fulfillment supervisor job description example 3
Blackhawk Network fulfillment supervisor job description
At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!
BFS's supervisory team members are critical to the success of our company. We are proud of the sense of "family" we have created and look to the supervisory team to exemplify, nurture and sustain that friendly environment in a professional manner.
Oversee and direct work required of the department through the people, processes and resources provided to meet each of our customers' needs as well as the goals of the company. This includes:
+ Communicating job expectations to all team members
+ Providing timely and actionable feedback to team members in a respectful manner and encouraging the same.
+ Develop growth opportunities for each team member
+ An ability to engage, confront and encourage the "all hands-on deck" mentality of the team. "Not my job" is not an option.
+ Tracking employee PTO and non-PTO absences
+ Initiating, coordinating and enforcing systems, policies and procedures
+ Planning, monitoring and appraising results processes/production
+ Monitoring, coordinating and possibly executing maintenance of required hardware/machinery/supplies
+ Interacting with other departments and stakeholders in a timely and professional manner to ensure smooth workflow
+ Communicating operational results on a consistent basis to leadership team, and initiating any corrective action identified. (email, written, analysis via spreadsheet or other data review)
+ Advocating and providing justification for additional necessary resources.
Every employee is responsible for reflecting BHN's Values in their daily work and contributing to continuous improvement.
BHN Employees are:
+ Trustworthy: humble, respectful, and authentic
+ Committed to each other, our customers, and our communities
+ Focused on innovation, quality, and numbers
Specific Responsibilities
+ Supervise the BFS team and all its processes and procedures to meet or exceed identified Key Process Indicators (KPIs)
+ Represent the BFS team in discussions/planning/strategic work affecting the department and how well it can serve our customers
+ Work cooperatively with all BFS Supervisors
+ Act as Supervisor on Duty for Indirect Reports (PM Machine Operators, PM Shippers, PM IF Coordinators)
+ Facilitate issue resolution or escalation
+ Direct team members to ensure production standards
+ Experience in the department to be supervised or prior similar experience
+ Team Lead experience preferred
+ High school graduate or GED
+ Experience in MS Office, especially Excel, Outlook and Word
Preferred Skills
+ A personal style well-aligned with supervising others successfully, as well as a genuine interest in doing so
+ Able to provide and receive feedback across all levels of the organization
+ Strong organizational skills Previous work experience as part of a production or fulfillment team.
+ Warehouse management systems experience
Other Duties
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
External Company URL: www.blackhawknetwork.com
Street: 300 Millennium Dr.
BFS's supervisory team members are critical to the success of our company. We are proud of the sense of "family" we have created and look to the supervisory team to exemplify, nurture and sustain that friendly environment in a professional manner.
Oversee and direct work required of the department through the people, processes and resources provided to meet each of our customers' needs as well as the goals of the company. This includes:
+ Communicating job expectations to all team members
+ Providing timely and actionable feedback to team members in a respectful manner and encouraging the same.
+ Develop growth opportunities for each team member
+ An ability to engage, confront and encourage the "all hands-on deck" mentality of the team. "Not my job" is not an option.
+ Tracking employee PTO and non-PTO absences
+ Initiating, coordinating and enforcing systems, policies and procedures
+ Planning, monitoring and appraising results processes/production
+ Monitoring, coordinating and possibly executing maintenance of required hardware/machinery/supplies
+ Interacting with other departments and stakeholders in a timely and professional manner to ensure smooth workflow
+ Communicating operational results on a consistent basis to leadership team, and initiating any corrective action identified. (email, written, analysis via spreadsheet or other data review)
+ Advocating and providing justification for additional necessary resources.
Every employee is responsible for reflecting BHN's Values in their daily work and contributing to continuous improvement.
BHN Employees are:
+ Trustworthy: humble, respectful, and authentic
+ Committed to each other, our customers, and our communities
+ Focused on innovation, quality, and numbers
Specific Responsibilities
+ Supervise the BFS team and all its processes and procedures to meet or exceed identified Key Process Indicators (KPIs)
+ Represent the BFS team in discussions/planning/strategic work affecting the department and how well it can serve our customers
+ Work cooperatively with all BFS Supervisors
+ Act as Supervisor on Duty for Indirect Reports (PM Machine Operators, PM Shippers, PM IF Coordinators)
+ Facilitate issue resolution or escalation
+ Direct team members to ensure production standards
+ Experience in the department to be supervised or prior similar experience
+ Team Lead experience preferred
+ High school graduate or GED
+ Experience in MS Office, especially Excel, Outlook and Word
Preferred Skills
+ A personal style well-aligned with supervising others successfully, as well as a genuine interest in doing so
+ Able to provide and receive feedback across all levels of the organization
+ Strong organizational skills Previous work experience as part of a production or fulfillment team.
+ Warehouse management systems experience
Other Duties
Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
External Company URL: www.blackhawknetwork.com
Street: 300 Millennium Dr.
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Updated March 14, 2024
Updated March 14, 2024