The Furniture Mall jobs in Olathe, KS - 26 jobs

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit to be our next Home Delivery Specialist! The BEST person for this position would be described as someone with a positive attitude who enjoys working as a team to toward a common goal and is not afraid of lifting heavy objects. Our Delivery teams are often the last face our guests see in their furniture and mattress buying journey. It is imperative that we have people on these teams who enjoy and understand the importance of delivering our goods in a timely, safe, and satisfactory manner. Tuesday-Saturday Work Schedule (Sundays and Mondays off!) If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Job Title: Home Delivery Specialist Reports to: Delivery Manager Purpose of position: Ensure that furniture is transported and transitioned in perfect shape resulting in our guests having a legendary delivery experience plus a more beautiful and comfortable home. Job Type: Full-time, Scheduled days would be Tuesday through Saturday, 7:30 am is start time for delivery. Main Objectives: Driving our box truck responsibly with respect to all DOT regulations, property, and landscaping Unloading and setting up new furniture in our clients' home and being respectful of our clients' home Working efficiently, safely, and respectfully with a teammate on each delivery Accurately completing all paperwork (including electronic) related to complete/incomplete deliveries or returns. Create new ideas that will help improve guest experience, delivery efficiency/safety, etc. share them with The Furniture Mall management. Develop long-term customer relationships. Develop new customer leads through referrals from satisfied customers. Qualifications: High School Diploma or equivalent required Some college - preferred Strong Communication skills and ability to work as a team Positive attitude and strong worth ethic Adaptability and ability to work through adverse situations Requirements: Must be able to lift up to 100 pounds without the aid of another. Drivers must be 21 or older and able to obtain a Health Card from KSDOT (paid for by company) and pass a UA Helpers must be 18 or older and pass a UA Must be able to bend, stoop, push and pull in the performance of operational duties Must be able to sit or stand for up to eight hours at a time while performing work duties Must be able to work in various temperatures and environmental conditions Must have vision and hearing corrected to be able to legally operate a vehicle under various environmental and traffic conditions Must be able to maintain balance and climb two to eight feet on a ladder in order to place accessories. Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions Undertake and complete other work-related responsibilities as assigned by management Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position Pay Range: $16-$25 and is based on position (driver versus helper), individual experience, and performance bonuses. Benefits: Best work/life balance ratio of any comparable position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Pay Range: $18.30 - $22.78 + $4 differential hourly Job Description: Your Piece of the Puzzle Do you consider yourself a hands-on person? Have you operated a picker, tow-tractor, pole lift, squeeze, or pallet jack? Do you enjoy taking yourself to new heights…literally! If so, our Machine Operator could be the perfect fit for you. You will safely handle and transport our product within our warehouse. Job Duties: A Day in the Life Operate Scan equipment to locate, pick, bin and cycle product Safety Handle product in a safe and secure manner and observe material handling safety practices Accuracy Locate and return-to-stock, received goods and transferred product into appropriate areas Report Conduct driver load exception reports ensuring all products have been picked and binned for accountable processes Monitor Track daily progress and immediately report discrepancies, errors or potential roadblocks to supervisor Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love. Qualifications: Can You Check These Boxes? Must be 18 years of age High school diploma or GED preferred 1-year warehouse experience Positive, upbeat attitude Ability to work in high places Machine operations experience preferred Ability to lift/push/pull required weights Ability to work night, weekend and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to, criminal background check

Pay Range: $44,000 - 159,000 annually (100% Commission Based) Job Description: Your Piece of the Puzzle This is not your typical sales job! A career in sales at NFM means helping our loyal customers create a home that they love. As a sales professional you'll have access to an unparalleled product selection at unbeatable prices. Our customers come to you - no cold calling! Our top sales professionals can make over $130,000 per year. Job Duties: A Day in the Life Be a go-getter! Make a positive first impression Connect Constantly circulate the sales floor and greet customers in a timely manner. Avoid "grouping" or other behaviors that prevent effective greetings Be the Expert Know your customers, know your products - find the perfect fit Maintain a good working knowledge of system functionality and enhancements for faster and more efficient order processing Manage Identify and resolve all post-order problems quickly and efficiently. Partner with other sales staff or customer care teams whenever necessary to ensure prompt and thorough problem resolution Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love. Qualifications: Can You Check These Boxes? High School Diploma or GED preferred Excellent communication skills Professional, neat and clean-cut appearance High degree of self-motivation and project positive attitude Customer centric and enjoys serving others Ability to establish rapport and develop trust with customers Ability to enter data quickly and accurately Ability to use MS Office applications and navigate the internet English/Spanish bilingual speakers preferred Pre-employment screening includes, but isn't limited to, criminal background check

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Specialist! (What others would call a sales associate) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference and creatively finds solutions to challenges that others would walk away from. Smart with people, can relate, empathize, encourage, challenge, and inspired to help our work family and our guests to the best of your ability. Additionally, our ideal In-Home specialist would have an eye for design, knowledge and understanding of furniture and fabrics, strong organizational skills, and attention to details. This person must be able to build and maintain strong relationships with our sales staff and our guests to secure repeat business and unsolicited referrals from our guests. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: In-Home Solutions Specialist Reports to: Home Solutions Manager Purpose of position: To create a personal shopping experience that is unlike any other. To connect with and serve our guests to the best of your ability with the intention of finding the right solutions for everyone's needs. Job Type: Full-time. Schedules include evenings and weekends with two days off (in a row, if desired) during the weekdays. Main Objectives: Be prepared to always serve customer needs in a way that ends in a happy guest. Create a personalized shopping experience for the guest who desires that “HGTV” experience including but not limited to floor plans and visits to the home for measurements. In-home visits during delivery may be required depending on the guest and their needs. With management, set sales and service objectives monthly, annually and achieve those objectives. Meet minimum monthly objectives within first 90 days of being active on the floor. Be able to gain rapport, discover customer needs and satisfy those customer needs. Know product line features and benefits for all products on the sales floor. Be knowledgeable of general principles of home decor and design i.e. furniture, accents, color schemes etc. Be knowledgeable of construction and comfort levels of all mattress and furniture models on the floor and be able to qualify and recommend the right match for your customer. Become a professional salesperson using all selling principles of the Guest Solutions Process. Make regular, planned follow-up calls on all customers who have delayed buying. The closing ratio of these calls should be 40%. Continue to improve professional selling skills through personal development in self-study, making use of various resources (role-play, books, videos, self-study books, cassette tapes, etc.). Complete all paperwork related to sales and service promptly according to Furniture Mall standards. Create new ideas that will help improve store image, sales, and operations, and share them with management. Develop long-term customer relationships. Develop new customer leads through referrals from satisfied customers. Qualifications: High School Diploma or equivalent required Some college - preferred Minimum of one year experience in a retail selling environment -- preferred 6 months experience in the Home Furnishings industry or related academic qualifications - preferred Positive attitude and work ethic Ability to work individually or with a team to achieve a common goal. Strong communication skills Basic computer knowledge required Job Requirements: Must be able to stand for up to an eight (8) hour shift. Must be able to work evenings and weekends Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress Undertake and complete other responsibilities as assigned in objective setting with store management. Undertake and support any policy, change, system or work rules the company implements regarding this position. Pay Range: This position has an effort-based pay system with a current range of $31,000 to 91,000 annual salary. Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Manager! (What others would call a sales manager) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference, creatively finds solutions to challenges that others walk away from and is always pushing themselves and others to reach their potential. Smart with people, can relate, empathize, encourage, challenge, and help them to grow and to be their best. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Home Solutions Manager Reports to: General Manager Purpose of Position: To see that Furniture Mall of Kansas objectives are met through a positive, professional, knowledgeable Home Solution Specialists, that are focused on creating Happy Family, Happy Guests, and Happy Business in that order. Be the example of how to deliver a legendary experience to customers and those that serve them. Job Type: Full-time; Scheduled days would included evenings and weekends with two days off in a row (if desired) during the weekdays. Main Objectives: Lead the Home Specialists to use the Guest Solutions Process in a manner that results in Happy Guests. Develop and grow your team's proficiency in serving guests, product knowledge, operations knowledge and meet store goals. Set and attain goals for your team. Key Accountabilities: Maintain an accurate count of individual guest interaction %, thinking with a pencil %, follow up % on a daily/weekly basis. Assist in hiring and maintaining a sales staff that meets or exceeds individual sales and store objectives. Upgrade and continually develop the effectiveness of the Guest Solutions Process. Develop and maintain systems and processes that eliminate mistakes, improves Guest satisfaction, and reduces time and cost. Be knowledgeable of general principles of home décor and design (i.e., furniture, carpet, draperies, and color schemes) Maintain a Home Specialist schedule that best meets Guest demand and work family requests. Improve staff performance through weekly, monthly, and annual Home Specialist performance reviews. Improve Home Specialist knowledge, efficiency, and effectiveness through conducting individual weekly meetings. Maintain a professional setting conducive to guest satisfaction and proper image in the store. Implement and reinforce the organization's “driving force” through the Home Specialists. Improve your personal management capabilities, self-esteem, performance, and communication skills and resolve intra staff conflicts in a way that will improve store performance. Enhance organization performance through education, work family and personal development. Organize and keep clear channels of communication, authority, and responsibility within the organization. Maintain an environment that fosters individual motivation, initiative, innovation, and latitude in achieving business and personal objectives. Build and foster great relationships between guests, Home Specialists, warehouse, and Congratulation staff. Develop, implement, and maintain systems, procedures and measures that ensure things are done right the first time without waste. Qualifications: Minimum of 1-2 years of experience in retail management or similar field -- preferred 3+ years of experience in management -- extra consideration if that experience involves the home furnishings industry . Positive attitude and work ethic Ability to problem-solve and think critically individually or with a team. Ability to work an average of 45-50 hours each week -- weekends, some evenings and some major holidays are required. Requirements: Must be able to work evenings and weekends. Must be able to sit/stand for a full eight-hour shift in the performance of job duties. Must have general computer knowledge with proficiency in Microsoft Office Suite Must be able to bend, stoop, push, and pull in the stocking or retrieval of merchandise in the store. Must be able to use fingers bilaterally and unilaterally in the operation of store equipment such as cash registers, computers, calculators etc. Must be able to work in various temperatures and environmental conditions. Must be able to maintain balance and climb two to five feet on a stepladder to hang, change signs, and/or light bulbs. Undertake and complete other work-related responsibilities as assigned by management. Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position. Pay Range: Salary plus Bonus starting at $40,000-$60,000 annually commensurate with experience and potential. Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description At the Furniture Mall, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Oh Yeah Team Specialist! (What others would call a greeter and café server) The BEST person for this role would be described as someone who is friendly, outgoing and has a desire to make a difference. Members of our Oh Yeah Team have unique role in that they are the first and last faces our guests see when visiting our stores. What an opportunity that is to make someone smile and ensure they have enjoyed their time with us! If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Oh Yeah Team Specialist Report to: Oh Yeah Team Manager Purpose of Position: As an Oh Yeah Team Specialist you will be responsible for helping to create a welcoming and unforgettable experience for our guests. This is done, in part, through our front door greeting process and our Howdy Come In Café. Main Objectives: Greet and welcome guests in a professional and pleasant manner (SMILE) with contagious positive attitude. Learn café duties such as baking cookies, making custard, coffee drinks, smoothies, milk shakes, etc. Maintaining positive relationships with guests and fellow family members. General cleaning and maintenance tasks. Dress appropriately and per uniform standards. Qualifications: Must be 16 years of age or older Able to work evenings and weekends Positive Attitude/ Pleasant manner. Ability to stand for long periods of time Basic math calculation Ability to problem solve Self-motivated Able to work in Café and follow health codes Must be able to multitask Willing to work in a team environment. Education: Some high school required Experience 6 months experience in hosting or customer service preferred Equivalent academic experience may be substituted Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental & Vision insurance 401K with Company Match Complimentary Life Insurance Vacation time Three paid holidays: Thanksgiving, Christmas, and Easter Employee Discount Pay Range: $10-$15 depending on individual qualifications and experience. We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description At the Furniture Mall, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Store Support Specialist! (What others would call a warehouse associate) The BEST person for this role would be described as someone who enjoys working as a team to accomplish a common goal, loves to stay busy and is not afraid of lifting heavy objects. Our team is a well-oiled machine who strives to do our best to keep the store looking fresh and exciting for our guests. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Store Support Specialist Reports to: Dock Manager Purpose of Position: The Store Support Specialist is responsible for keep inventory levels on the sales floor at a maximum. Assists the Visual Merchandiser with moving/arranging product on showroom floor. Responsible for all aspects of warehouse product flow, setting-up of product, wrap and store purchased product until customer pick-up or delivery. Responsible for housekeeping in warehouse and around store. Job Type: Full-time or Part-time - Flexible schedules available for the right candidate Main Objectives: Maintain floor inventory by arranging showroom floor and setting-up incoming product. Transfer product from warehouse to floor, monitor incoming product for structural integrity and/or flaws. Remove sold product from floor, wrap and store until customer delivery or load product into customer vehicle for customer pickup. Communicate daily or weekly as needed with the Visual Lead or Manager to coordinate efforts in prioritizing work for reading the floor for incoming merchandise. Responsible for the clerical side of the warehouse operation documenting product receipt. Receive and distribute and/or install parts that are ordered for repairing floor samples. Organize and maintain the warehouse, performing general housekeeping duties, including maintaining cardboard trailer/dumpsters. Keep the backroom warehousing area neat and clean. General cleaning, building maintenance and completing simple repairs Complete and submit weekly warehouse checklist. Work to reduce store warehouse operating expenses. Maintain reliable attendance. All other duties and special projects as assigned. Qualifications: Able to work in a team and communicate effectively with others Familiar with general warehouse functions Familiar with and ability to use hand tools Ability to use some industrial machinery Must learn and use proper methods for lifting/stacking and leverage Ability to learn and maintain strong product knowledge Requirements: Able to work some evenings and weekends Must be detail oriented Able to work in a team and communicate effectively with others Knowledge of basic computer functions Ability to manually unload and load product repeatedly from semi-trailers. Maintain a valid driver's license Must be able to work in various environmental conditions Must be able to maintain balance and climb two to five feet on a stepladder in order to hang, change signs, and/or light bulbs. Must be able to work around various fumes, odors, chemical agents, and solvents. Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position Education: High School Diploma or equivalent required Some college preferred Experience 6 months working in warehouse environment preferred Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental & Vision insurance 401K with Company Match Complimentary Life Insurance Vacation time Three paid holidays: Thanksgiving, Christmas, and Easter Employee Discount Pay Range: $10-$15 depending on individual qualifications and experience. We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Pay Range: $18.30 - $22.78 hourly Schedule: Wednesday-Sunday 5:00am-1:30pm Job Description: Your Piece of the Puzzle NFM's Preparation Touch-Up Specialist is responsible for making minor repairs and touch-ups, to ensure that the product is looking top-notch before it reaches our customers. Job Duties: A Day in the Life Inspect: Examine product for defects, determine the complexity of the problem and whether or not repairs can be made by your team or our in-house repair shop Repair: Buff out scratches, apply putty or lacquer stick to surface nicks, use powder for color matching and work with upholstery and bedding Accuracy: Track and maintain inventory and document movement of merchandise Safety: Maintain housekeeping. Keep all hazardous chemicals properly labeled and stored according to government standards Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love. Qualifications: Can You Check These Boxes? Must be 18 years of age High School Diploma or GED preferred Technical or Trade school certificate in Furniture repair OR 1-2 years of furniture repair/touch up experience Positive, upbeat attitude Ability to lift/push/pull required weights Ability to operate all hand tools and power tools Ability to match colors and simulate wood grain Operate scanning equipment preferred Ability to work night, weekend and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to, criminal background check

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Specialist! (What others would call a sales associate) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference and creatively finds solutions to challenges that others would walk away from. Smart with people, can relate, empathize, encourage, challenge, and inspired to help our work family and our guests to the best of your ability. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Home Solutions Specialist Reports to: Home Solutions Manager Purpose of position: To create a personal shopping experience that is unlike any other. To connect with and serve our guests to the best of your ability with the intention of finding the right solutions for everyone's needs. Job Type: Full-time or Part-time, Schedules include evenings and weekends with two days off (in a row, if desired) during the weekdays. Main Objectives: Be prepared to always serve customer needs in a way that ends in a happy guest. With management, set sales and service objectives monthly, annually and achieve those objectives. Example areas: Customer Success Rate, Follow-up and Total close rates, Average sale, Items per ticket, Dollars sold, Fabric / warranty percentage etc. Meet minimum monthly objectives within first 90 days of being active on the floor. Be able to gain rapport, discover customer needs and satisfy those customer needs. Know product line features and benefits for all products on the sales floor. Be knowledgeable of general principles of home decor and design i.e. furniture, accents, color schemes etc. Be knowledgeable of construction and comfort levels of all mattress and furniture models on the floor and be able to qualify and recommend the right match for your customer. Become a professional salesperson using all selling principles of the Guest Solutions Process including approach, rapport building, needs discovery, product presentations, answering objections, closing, follow-up, after the sale service and continuing contact with all potential customers. Make regular, planned follow-up calls on all customers who have delayed buying. The closing ratio of these calls should be 40%. Continue to improve professional selling skills through personal development in self-study, making use of various resources (role-play, books, videos, self-study books, cassette tapes, etc.). Complete all paperwork related to sales and service promptly according to Furniture Mall standards. Create new ideas that will help improve store image, sales, and operations, and share them with management. Develop long-term customer relationships. Develop new customer leads through referrals from satisfied customers. Qualifications: High School Diploma or equivalent required Some college - preferred Minimum of one year experience in a retail selling environment -- preferred 6 months experience in the Home Furnishings industry or related academic qualifications - preferred Positive attitude and work ethic Ability to work individually or with a team to achieve a common goal. Strong communication skills Basic computer knowledge required Job Requirements: Must be able to stand for up to an eight (8) hour shift. Must be able to work evenings and weekends Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress Undertake and complete other responsibilities as assigned in objective setting with store management. Undertake and support any policy, change, system or work rules the company implements regarding this position. Pay Range: This position has an effort-based pay system with a current range of $15-$34/hour. Pay rates change quarterly. Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Pay Range: $19.09 - 23.18 hourly Job Description: Your Piece of the Puzzle NFM is looking for a Loss Prevention Specialist to monitor a closed-circuit TV security system for signs of illegal activities, in order to protect company assets and identify customers and/or staff who need assistance. This person will be responsible for apprehending and detaining individuals involved in illegal activities. Job Duties: A Day in the Life Assist: Help investigators in making stops, detentions and apprehensions. Call 911 when needed and record/recover any evidence seized during an apprehension Support: Stop, apprehend and detain shoplifters and write incident reports for criminal activity Monitor: Track retail, warehouse and parking areas via closed circuit TV system and report information to the appropriate staff Assess: Surveil staff for internal theft and policy violations, which are to be reported to Human Resources Collaborate: Work with the display team to secure vulnerable merchandise Report: Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love. Qualifications: Can You Check These Boxes? High School Diploma/GED preferred 1 year of security or customer service-related experience preferred Valid driver's license and acceptable driving record Minimum 6 months of Retail Loss Prevention Experience Certification in OC (Oleoresin Capsicum) deployment within one (1) year of employment and maintain certification standards. Exception: TX - Not required Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employment Ability to work night, weekend and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to, drug screen and criminal background check

Job Description At the Furniture Mall, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Oh Yeah Team Specialist! (What others would call a greeter and café server) The BEST person for this role would be described as someone who is friendly, outgoing and has a desire to make a difference. Members of our Oh Yeah Team have unique role in that they are the first and last faces our guests see when visiting our stores. What an opportunity that is to make someone smile and ensure they have enjoyed their time with us! If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Oh Yeah Team Specialist Report to: Oh Yeah Team Manager Purpose of Position: As an Oh Yeah Team Specialist you will be responsible for helping to create a welcoming and unforgettable experience for our guests. This is done, in part, through our front door greeting process and our Howdy Come In Café. Main Objectives: Greet and welcome guests in a professional and pleasant manner (SMILE) with contagious positive attitude. Learn café duties such as baking cookies, making custard, coffee drinks, smoothies, milk shakes, etc. Maintaining positive relationships with guests and fellow family members. General cleaning and maintenance tasks. Dress appropriately and per uniform standards. Qualifications: Must be 16 years of age or older Able to work evenings and weekends Positive Attitude/ Pleasant manner. Ability to stand for long periods of time Basic math calculation Ability to problem solve Self-motivated Able to work in Café and follow health codes Must be able to multitask Willing to work in a team environment. Education: Some high school required Experience 6 months experience in hosting or customer service preferred Equivalent academic experience may be substituted Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental & Vision insurance 401K with Company Match Complimentary Life Insurance Vacation time Three paid holidays: Thanksgiving, Christmas, and Easter Employee Discount Pay Range: $10-$15 depending on individual qualifications and experience. We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Specialist! (What others would call a sales associate) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference and creatively finds solutions to challenges that others would walk away from. Smart with people, can relate, empathize, encourage, challenge, and inspired to help our work family and our guests to the best of your ability. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Grand Opening! Job Description: Visual Merchandiser Reports to: Manager Description and Requirements: Visual merchandisers are responsible for organizing and displaying products in a retail space. In order to highlight products and there features, as well as gain customers attention to promote sales. Create and maintains store displays to make products visually appealing to consumers. They are also responsible for designing and creating a story within each vignette. Job Functions· Maintain floor inventory by arranging showroom floor and setting-up incoming product. Transfer product from warehouse to floor, monitor incoming product for structural integrity and/or flaws.· Create floor plans for retail spaces .· Communicate daily with the store support team to coordinate efforts in prioritizing work for reading the floor for incoming merchandise.· Responsible for the clerical side of the warehouse operation documenting product receipt.· Being able to quickly and efficiently place and complete furniture and accessories within a story telling vignette.· Organize and maintain the warehouse, performing general housekeeping duties, including maintaining cardboard trailer/dumpsters. Keep the backroom warehousing area neat and clean.· General cleaning, building maintenance and completing simple repairs· Complete and submit weekly design plan.· Work to reduce store WHS operating expenses.· Maintain reliable attendance.· All other duties and special projects as assigned. Education· High School Diploma or equivalent required· Interior Design Program preferred Experience· Visual design experience preferred Knowledge, Skills and Abilities· Good eye for design· Hand Tools· Ability to use some industrial machinery· Proper methods for lifting/stacking and leverage· Basic Computer functions· Strong product knowledge· Detail oriented· Ability to communicate with others· Ability to work independently· Maintain a valid driver's license Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Warehouse Associate! The BEST person for this position would be described as someone with a positive attitude who enjoys working as a team to toward a common goal and is not afraid of lifting heavy objects. Our Warehouse Associates have a very important job to make sure our inventory is labeled correctly, handled with care and loaded on trucks in a manner than ensure it will arrive to guests' homes in perfect condition. It is imperative that we have people on these teams who enjoy and understand the importance of their roles and have a strong attention to detail. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position: Warehouse Associate Reports to: DC Manager Purpose of position: To Aid in the Delivery of a Legendary Experience to customers and those that serve them by ensuring company objectives are met in the areas of warehousing and merchandise handling. Overall Objectives and Priorities: Safety great awareness and practices eliminate hazards and injuries. Great Customer Experience is driven by unparalleled professionalism and use of delighting systems that cause every customer to feel important and special. Operational Excellence is driven by systems and processes that ensure things are done right the first time without waste. Continuous Improvement is measured and driven in all important key variables effecting Safety, Customer Experience, and Operational Excellence Key Accountabilities: Ensure the proper delivery of merchandise to customer by proper handling of merchandise in warehouse and during loading. Unload, inspect and put away in-coming freight deliveries in the designated places with proper protection. Use proper and safe receiving procedures on all incoming merchandise. Be mindful of the safe and economical warehousing of all inventories. Responsible for inspection and seeing that touch up, cleaning, polishing and whatever is needed to properly deluxe the merchandise prior to delivery or pick up. Assist in all related activities as needed. Be responsible for productivity of the highest level. Additional job requirements: Must be able to lift up to 100 pounds without the aid of another. Must be able to bend, stoop, push and pull in the performance of operational duties Must be able to sit or stand for up to eight hours at a time while performing work duties. Must be able to work in various fumes, odors, chemical agents, and solvents. Must be able to work in various temperatures and environmental conditions. Must have vision and hearing corrected to be able to legally operate a vehicle under various environmental and traffic conditions. Must be able to maintain balance and climb two to eight feet on a ladder in order to hang and /or change signs or lights. Must be able to work at heights of up to 25 feet with harness, to operate lift and obtain merchandise from storage racks. Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress. Undertake and complete other work-related responsibilities as assigned by store owners. Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position. Benefits: Best work/life balance ratio of any comparable retail position Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical and Dental Insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description Customer Service Representative Reports to: Customer Service Lead & Sales Managers Purpose of position: Delivering a Legendary Experience to customers and those that serve them in the area of office functions resulting in cost effective operations and complete customer satisfaction. Responsibilities • Contribute to an office staff that meets or exceeds company objectives with great customer service, good communication, and contagious positive attitude • Complete daily, weekly, and monthly office tasks to meet required deadlines • Ensure daily sales receipts, inventory, invoices, deliveries, A/P, Customer Service Requests, Service Work Orders, Items Received, credit memos, returns, vendor charge backs, Item descriptions for web site and price tags, and acknowledgements, are entered into Profit System on a daily basis • Prepare daily deposit and balance cash, credit cards, and finance monies • Balance and close each day in PSI computer system • Professionally answer the phone direct calls, take messages, and handle any customer or employee questions or requests in a timely and customer friendly manner • Run the customer check out processes using the cash register, credit card, financing machine, and computer in an efficient and effective manner • Schedule deliveries, pick-ups, Customer Service, and repairs for suppliers and customers • Prepare management reports and any other tasks as requested by management • Undertake and complete other responsibilities as assigned in objective setting with management. • Undertake and support any policy, change, system or work rules the company implements regarding this position. Additional job requirements: • Must be able to lift up to 40 pounds without the aid of another person to store and retrieve files and boxes of paper etc. • Must be able to bend, stoop, push and pull in the performance of office related duties • Must be able to use fingers bilaterally and unilaterally to count money, unload boxes, and operate office equipment • Must be able to stand for up to eight hours at a time while performing work duties • Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit to be our next Home Delivery Specialist! The BEST person for this position would be described as someone with a positive attitude who enjoys working as a team to toward a common goal and is not afraid of lifting heavy objects. Our Delivery teams are often the last face our guests see in their furniture and mattress buying journey. It is imperative that we have people on these teams who enjoy and understand the importance of delivering our goods in a timely, safe, and satisfactory manner. Tuesday-Saturday Work Schedule (Sundays and Mondays off!) If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Job Title: Home Delivery Specialist Reports to: Delivery Manager Purpose of position: Ensure that furniture is transported and transitioned in perfect shape resulting in our guests having a legendary delivery experience plus a more beautiful and comfortable home. Job Type: Full-time, Scheduled days would be Tuesday through Saturday, 7:30 am is start time for delivery. Main Objectives: Driving our box truck responsibly with respect to all DOT regulations, property, and landscaping Unloading and setting up new furniture in our clients' home and being respectful of our clients' home Working efficiently, safely, and respectfully with a teammate on each delivery Accurately completing all paperwork (including electronic) related to complete/incomplete deliveries or returns. Create new ideas that will help improve guest experience, delivery efficiency/safety, etc. share them with The Furniture Mall management. Develop long-term customer relationships. Develop new customer leads through referrals from satisfied customers. Qualifications: High School Diploma or equivalent required Some college - preferred Strong Communication skills and ability to work as a team Positive attitude and strong worth ethic Adaptability and ability to work through adverse situations Requirements: Must be able to lift up to 100 pounds without the aid of another. Drivers must be 21 or older and able to obtain a Health Card from KSDOT (paid for by company) and pass a UA Helpers must be 18 or older and pass a UA Must be able to bend, stoop, push and pull in the performance of operational duties Must be able to sit or stand for up to eight hours at a time while performing work duties Must be able to work in various temperatures and environmental conditions Must have vision and hearing corrected to be able to legally operate a vehicle under various environmental and traffic conditions Must be able to maintain balance and climb two to eight feet on a ladder in order to place accessories. Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions Undertake and complete other work-related responsibilities as assigned by management Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position Pay Range: $17-$19 and is based on position (driver versus helper), individual experience, and performance bonuses. Benefits: Best work/life balance ratio of any comparable position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Manager! (What others would call a sales manager) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference, creatively finds solutions to challenges that others walk away from and is always pushing themselves and others to reach their potential. Smart with people, can relate, empathize, encourage, challenge, and help them to grow and to be their best. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Home Solutions Manager Reports to: General Manager Purpose of Position: To see that Furniture Mall of Kansas objectives are met through a positive, professional, knowledgeable Home Solution Specialists, that are focused on creating Happy Family, Happy Guests, and Happy Business in that order. Be the example of how to deliver a legendary experience to customers and those that serve them. Job Type: Full-time; Scheduled days would included evenings and weekends with two days off in a row (if desired) during the weekdays. Main Objectives: Lead the Home Specialists to use the Guest Solutions Process in a manner that results in Happy Guests. Develop and grow your team's proficiency in serving guests, product knowledge, operations knowledge and meet store goals. Set and attain goals for your team. Key Accountabilities: Maintain an accurate count of individual guest interaction %, thinking with a pencil %, follow up % on a daily/weekly basis. Assist in hiring and maintaining a sales staff that meets or exceeds individual sales and store objectives. Upgrade and continually develop the effectiveness of the Guest Solutions Process. Develop and maintain systems and processes that eliminate mistakes, improves Guest satisfaction, and reduces time and cost. Be knowledgeable of general principles of home décor and design (i.e., furniture, carpet, draperies, and color schemes) Maintain a Home Specialist schedule that best meets Guest demand and work family requests. Improve staff performance through weekly, monthly, and annual Home Specialist performance reviews. Improve Home Specialist knowledge, efficiency, and effectiveness through conducting individual weekly meetings. Maintain a professional setting conducive to guest satisfaction and proper image in the store. Implement and reinforce the organization's “driving force” through the Home Specialists. Improve your personal management capabilities, self-esteem, performance, and communication skills and resolve intra staff conflicts in a way that will improve store performance. Enhance organization performance through education, work family and personal development. Organize and keep clear channels of communication, authority, and responsibility within the organization. Maintain an environment that fosters individual motivation, initiative, innovation, and latitude in achieving business and personal objectives. Build and foster great relationships between guests, Home Specialists, warehouse, and Congratulation staff. Develop, implement, and maintain systems, procedures and measures that ensure things are done right the first time without waste. Qualifications: Minimum of 1-2 years of experience in retail management or similar field -- preferred 3+ years of experience in management -- extra consideration if that experience involves the home furnishings industry . Positive attitude and work ethic Ability to problem-solve and think critically individually or with a team. Ability to work an average of 45-50 hours each week -- weekends, some evenings and some major holidays are required. Requirements: Must be able to work evenings and weekends. Must be able to sit/stand for a full eight-hour shift in the performance of job duties. Must have general computer knowledge with proficiency in Microsoft Office Suite Must be able to bend, stoop, push, and pull in the stocking or retrieval of merchandise in the store. Must be able to use fingers bilaterally and unilaterally in the operation of store equipment such as cash registers, computers, calculators etc. Must be able to work in various temperatures and environmental conditions. Must be able to maintain balance and climb two to five feet on a stepladder to hang, change signs, and/or light bulbs. Undertake and complete other work-related responsibilities as assigned by management. Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position. Pay Range: Salary plus Bonus starting at $40,000-$60,000 annually commensurate with experience and potential. Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description At the Furniture Mall of Missouri, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Specialist! (What others would call a sales associate) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference and creatively finds solutions to challenges that others would walk away from. Smart with people, can relate, empathize, encourage, challenge, and inspired to help our work family and our guests to the best of your ability. Additionally, our ideal In-Home specialist would have an eye for design, knowledge and understanding of furniture and fabrics, strong organizational skills, and attention to details. This person must be able to build and maintain strong relationships with our sales staff and our guests to secure repeat business and unsolicited referrals from our guests. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: In-Home Solutions Specialist Reports to: Home Solutions Manager Purpose of position: To create a personal shopping experience that is unlike any other. To connect with and serve our guests to the best of your ability with the intention of finding the right solutions for everyone's needs. Job Type: Full-time. Schedules include evenings and weekends with two days off (in a row, if desired) during the weekdays. Main Objectives: Be prepared to always serve customer needs in a way that ends in a happy guest. Create a personalized shopping experience for the guest who desires that “HGTV” experience including but not limited to floor plans and visits to the home for measurements. In-home visits during delivery may be required depending on the guest and their needs. With management, set sales and service objectives monthly, annually and achieve those objectives. Meet minimum monthly objectives within first 90 days of being active on the floor. Be able to gain rapport, discover customer needs and satisfy those customer needs. Know product line features and benefits for all products on the sales floor. Be knowledgeable of general principles of home decor and design i.e. furniture, accents, color schemes etc. Be knowledgeable of construction and comfort levels of all mattress and furniture models on the floor and be able to qualify and recommend the right match for your customer. Become a professional salesperson using all selling principles of the Guest Solutions Process. Make regular, planned follow-up calls on all customers who have delayed buying. The closing ratio of these calls should be 40%. Continue to improve professional selling skills through personal development in self-study, making use of various resources (role-play, books, videos, self-study books, cassette tapes, etc.). Complete all paperwork related to sales and service promptly according to Furniture Mall standards. Create new ideas that will help improve store image, sales, and operations, and share them with management. Develop long-term customer relationships. Develop new customer leads through referrals from satisfied customers. Qualifications: High School Diploma or equivalent required Some college - preferred Minimum of one year experience in a retail selling environment -- preferred 6 months experience in the Home Furnishings industry or related academic qualifications - preferred Positive attitude and work ethic Ability to work individually or with a team to achieve a common goal. Strong communication skills Basic computer knowledge required Job Requirements: Must be able to stand for up to an eight (8) hour shift. Must be able to work evenings and weekends Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress Undertake and complete other responsibilities as assigned in objective setting with store management. Undertake and support any policy, change, system or work rules the company implements regarding this position. Pay Range: This position has an effort-based pay system with a current range of $31,000 to 91,000 annual salary. Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Specialist! (What others would call a sales associate) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference and creatively finds solutions to challenges that others would walk away from. Smart with people, can relate, empathize, encourage, challenge, and inspired to help our work family and our guests to the best of your ability. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Home Solutions Specialist Reports to: Home Solutions Manager Purpose of position: To create a personal shopping experience that is unlike any other. To connect with and serve our guests to the best of your ability with the intention of finding the right solutions for everyone's needs. Job Type: Full-time or Part-time, Schedules include evenings and weekends with two days off (in a row, if desired) during the weekdays. Main Objectives: Be prepared to always serve customer needs in a way that ends in a happy guest. With management, set sales and service objectives monthly, annually and achieve those objectives. Example areas: Customer Success Rate, Follow-up and Total close rates, Average sale, Items per ticket, Dollars sold, Fabric / warranty percentage etc. Meet minimum monthly objectives within first 90 days of being active on the floor. Be able to gain rapport, discover customer needs and satisfy those customer needs. Know product line features and benefits for all products on the sales floor. Be knowledgeable of general principles of home decor and design i.e. furniture, accents, color schemes etc. Be knowledgeable of construction and comfort levels of all mattress and furniture models on the floor and be able to qualify and recommend the right match for your customer. Become a professional salesperson using all selling principles of the Guest Solutions Process including approach, rapport building, needs discovery, product presentations, answering objections, closing, follow-up, after the sale service and continuing contact with all potential customers. Make regular, planned follow-up calls on all customers who have delayed buying. The closing ratio of these calls should be 40%. Continue to improve professional selling skills through personal development in self-study, making use of various resources (role-play, books, videos, self-study books, cassette tapes, etc.). Complete all paperwork related to sales and service promptly according to Furniture Mall standards. Create new ideas that will help improve store image, sales, and operations, and share them with management. Develop long-term customer relationships. Develop new customer leads through referrals from satisfied customers. Qualifications: High School Diploma or equivalent required Some college - preferred Minimum of one year experience in a retail selling environment -- preferred 6 months experience in the Home Furnishings industry or related academic qualifications - preferred Positive attitude and work ethic Ability to work individually or with a team to achieve a common goal. Strong communication skills Basic computer knowledge required Job Requirements: Must be able to stand for up to an eight (8) hour shift. Must be able to work evenings and weekends Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress Undertake and complete other responsibilities as assigned in objective setting with store management. Undertake and support any policy, change, system or work rules the company implements regarding this position. Pay Range: This position has an effort-based pay system with a current range of $15-$34/hour. Pay rates change quarterly. Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.

Job Description At the Furniture Mall of Kansas, we believe in making a difference in people's lives. Our desire for everyone who becomes part of our work family is that they grow and are fulfilled by making a positive difference in others, both Guests and Members of our Work Family. Our priorities are Happy Family, Happy Guests, Happy Business in that order. Our Mission is to be the Best and Most Fun Furniture Experience on the Planet! Does this resonate with you? If so, you may be the perfect fit for our next Home Solutions Manager! (What others would call a sales manager) The BEST person for this role would be described as someone who is Humble, Hungry and Smart . Humble that you put others needs above your own to serve and help others achieve their goals. Hungry to make a positive difference, creatively finds solutions to challenges that others walk away from and is always pushing themselves and others to reach their potential. Smart with people, can relate, empathize, encourage, challenge, and help them to grow and to be their best. If you have gotten this far and are still interested, we want to speak with you to see if we are a good fit for each other. Please see below for details about the position. Position Title: Home Solutions Manager Reports to: General Manager Purpose of Position: To see that Furniture Mall of Kansas objectives are met through a positive, professional, knowledgeable Home Solution Specialists, that are focused on creating Happy Family, Happy Guests, and Happy Business in that order. Be the example of how to deliver a legendary experience to customers and those that serve them. Job Type: Full-time; Scheduled days would included evenings and weekends with two days off in a row (if desired) during the weekdays. Main Objectives: Lead the Home Specialists to use the Guest Solutions Process in a manner that results in Happy Guests. Develop and grow your team's proficiency in serving guests, product knowledge, operations knowledge and meet store goals. Set and attain goals for your team. Key Accountabilities: Maintain an accurate count of individual guest interaction %, thinking with a pencil %, follow up % on a daily/weekly basis. Assist in hiring and maintaining a sales staff that meets or exceeds individual sales and store objectives. Upgrade and continually develop the effectiveness of the Guest Solutions Process. Develop and maintain systems and processes that eliminate mistakes, improves Guest satisfaction, and reduces time and cost. Be knowledgeable of general principles of home décor and design (i.e., furniture, carpet, draperies, and color schemes) Maintain a Home Specialist schedule that best meets Guest demand and work family requests. Improve staff performance through weekly, monthly, and annual Home Specialist performance reviews. Improve Home Specialist knowledge, efficiency, and effectiveness through conducting individual weekly meetings. Maintain a professional setting conducive to guest satisfaction and proper image in the store. Implement and reinforce the organization's “driving force” through the Home Specialists. Improve your personal management capabilities, self-esteem, performance, and communication skills and resolve intra staff conflicts in a way that will improve store performance. Enhance organization performance through education, work family and personal development. Organize and keep clear channels of communication, authority, and responsibility within the organization. Maintain an environment that fosters individual motivation, initiative, innovation, and latitude in achieving business and personal objectives. Build and foster great relationships between guests, Home Specialists, warehouse, and Congratulation staff. Develop, implement, and maintain systems, procedures and measures that ensure things are done right the first time without waste. Qualifications: Minimum of 1-2 years of experience in retail management or similar field -- preferred 3+ years of experience in management -- extra consideration if that experience involves the home furnishings industry . Positive attitude and work ethic Ability to problem-solve and think critically individually or with a team. Ability to work an average of 45-50 hours each week -- weekends, some evenings and some major holidays are required. Requirements: Must be able to work evenings and weekends. Must be able to sit/stand for a full eight-hour shift in the performance of job duties. Must have general computer knowledge with proficiency in Microsoft Office Suite Must be able to bend, stoop, push, and pull in the stocking or retrieval of merchandise in the store. Must be able to use fingers bilaterally and unilaterally in the operation of store equipment such as cash registers, computers, calculators etc. Must be able to work in various temperatures and environmental conditions. Must be able to maintain balance and climb two to five feet on a stepladder to hang, change signs, and/or light bulbs. Undertake and complete other work-related responsibilities as assigned by management. Undertake and support any policy, change, system, or work rules the company implements regarding the purpose of this position. Pay Range: Salary plus Bonus starting at $40,000-$60,000 annually commensurate with experience and potential. Benefits: Best work/life balance ratio of any comparable retail position Free Cookies, Custard & Coffee! Family-owned business with none of that corporate attitude Employee Discounts Full-time Benefits: Medical, Dental and Vision insurance 401K with Company Match Complimentary Life Insurance Vacation Time Three paid Holidays: Thanksgiving, Christmas, and Easter We are an equal opportunity employer and provide a drug free working environment. While Furniture Mall appreciates the interest of all candidates only those meeting specific job requirements may be contacted.