Global Consulting International, Inc. (GCI) jobs in Arlington, VA

GeBBS Consulting is a healthcare technology professional services and consulting firm based in Towson, Maryland servicing clients throughout the US. We are celebrating our 28th year in business. We have two divisions: 1) Hospital / Provider Practice 2) Managed Care / Payer Practice - we work directly with health plans (very strong in the Blue Cross Blue Shield space). GeBBS Consulting has over two decades of experience supporting healthcare clients throughout the US. We are currently hiring ServiceNow Product Consultants and Business Analysts to support one of our LARGEST and long-term Blue Cross Blue Shield partners! Summary: The hired consultants will support a ServiceNow product implementation specifically for CSM and ITSM modules. Location: Hybrid, 1-2 days a week onsite in Reston, VA. Candidates MUST reside in DC, MD, VA areas. Required Skills: 6+ years of experience in a Product Owner or Business Analyst role Experience building a product roadmap for ServiceNow or Salesforce for a contact center or customer service environment. (ServiceNow strongly preferred) Experience with Scaled Agile Framework (SAFe) If you are interested in exploring this career opportunity with GeBBS Consulting, please reply with your current resume and the best time to contact you. Recruiting Fraud Over the past year, online recruitment scams have increased frequently, impacting both applicants and employers. To help protect yourself against potential scammers, please note the following recruitment practices employed by GeBBS Consulting. GeBBS Consulting uses a single domain name for all recruiting activities and all Authorized GeBBS Consulting Recruiters use the same domain name for all email correspondences. The official GeBBS Consulting domain is gebbsconsulting.com. If you receive emails or are directed to an email other than GeBBSconsulting.com, you are not responding to GeBBS Consulting. GeBBS Consulting screens applicants through a combination of over-the-phone, video and in-person meetings. GeBBS Consulting will never ask a candidate for payment of any kind as part of the hiring or onboarding process.

Operations Director - TSA (Enterprise IT Operations & Service Delivery) Clearance Required: U.S. Citizen, ability to obtain DHS EOD (Active Secret or higher preferred) The Operations Director will serve as the senior leader responsible for directing, stabilizing, and optimizing a large-scale, 24×7 enterprise IT operations environment in support of the Transportation Security Administration (TSA). This role oversees national service delivery functions, incident and event management, Tier 2-4 operations, enterprise monitoring, operational readiness, and the performance of mission-critical systems. The ideal candidate is a seasoned operations leader with deep experience managing enterprise O&M, multi-site IT operations, service desk performance, and high-availability environments across federal or highly regulated organizations. This position requires exceptional executive communication skills, technical acumen, team leadership, and the ability to operate effectively in a fast-paced, mission-critical federal support environment. Key Responsibilities Enterprise IT Operations Leadership Lead and direct a 24×7 enterprise operations organization supporting TSA's national mission systems. Provide hands-on leadership for incident, event, and outage management across multiple technology towers. Oversee Tier 2-4 technical teams to ensure rapid response, escalation handling, and issue resolution. Drive operational excellence through continuous monitoring, proactive problem identification, and service stability initiatives. Service Delivery & ITSM Excellence Manage Service Desk/Helpdesk workflows, queue performance, ticket prioritization, and escalation processes. Lead bridge calls for outages and major incidents, ensuring accurate real-time coordination and communication. Maintain strong adherence to ITIL/ITSM processes for incident, change, and problem management. Ensure transparency and quality through daily, weekly, and monthly operational reporting. Monitoring, Performance & Operational Readiness Oversee enterprise monitoring tools and dashboards to maintain full awareness of system health, service availability, and performance. Drive SLA/KPI compliance across all operational areas. Ensure systems, teams, and processes are fully prepared for audits, assessments, and operational demands. Develop and maintain continuity, COOP, and disaster recovery plans. Team Leadership & Workforce Development Lead, develop, and mentor a diverse technical workforce, including service desk specialists, systems engineers, network engineers, cybersecurity personnel, and cloud support staff. Foster a culture of accountability, quality, collaboration, and mission focus. Partner with TSA stakeholders and senior federal leadership to ensure alignment of technical capabilities to mission needs. Vendor, Budget & Contract Oversight Manage vendor relationships, contract performance, and SLA adherence. Oversee procurement, asset lifecycle management, and O&M planning. Support budget development, cost analysis, and financial forecasting for enterprise operations. Mission-Focused Execution Support mission-critical system access, identity, and availability requirements across TSA environments. Provide executive-ready briefings, operational updates, and incident summaries. Serve as the senior operations representative to TSA leadership, ensuring alignment of technology operations with DHS/TSA mission priorities. Required Qualifications U.S. Citizenship required; ability to obtain DHS EOD (active Secret or higher strongly preferred). Bachelor's degree in IT, Engineering, Cybersecurity, or related field. 10+ years of enterprise IT operations leadership, preferably in federal, DoD, or highly regulated environments. Strong experience leading 24×7 operations, incident and event management, and multi-tier technical teams. Demonstrated experience with enterprise monitoring tools (e.g., SCOM, SolarWinds, CloudWatch, vROPS). Expertise with ITIL/ITSM processes and service delivery management. Experience managing service desk/helpdesk operations and escalation workflows. Proven ability to communicate effectively at all organizational levels, including executives and government stakeholders. Preferred Qualifications Experience leading multi-site or nationwide O&M operations. Background managing large teams (50+), including mixed vendor/government/contract personnel. Strong understanding of Windows enterprise environments, Active Directory, virtualization, and cloud platforms. Familiarity with RMF, ATO processes, security hardening, and compliance frameworks. Experience with continuity planning, COOP, DR, and enterprise resilience. Experience with budget management, O&M cost forecasting, and vendor contract oversight. What Success Looks Like Stable, predictable, and high-performing TSA enterprise operations. Rapid and accurate event/incident response with strong communication. Improved SLA/KPI performance and operational transparency. High-functioning technical teams with strong collaboration and readiness. Clear, consistent reporting and trusted relationships with TSA leadership. Proactive detection, prevention, and mitigation of issues before they impact mission operations. If interested, please forward me your resume with security clearance and contact information soonest.

Job Description DASADE&C is a trusted partner in the defense, security assistance, and security cooperation sectors, delivering innovative solutions that strengthen global partnerships and enhance national security. Our team is driven by a commitment to excellence, collaboration, and making a tangible impact in the security assistance and technology transfer landscape. We are seeking a dynamic and detail-oriented Strategic Events & Protocol Planner to shape and execute engagement strategies for industry conferences and high-profile events in support of the Army Security Assistance Enterprise (ASAE). This role integrates strategic messaging, protocol expertise, and event planning to enhance our clients' influence and impact across the global security assistance and technology transfer landscape. Position Overview As a Strategic Events & Protocol Planner, you will play a pivotal role in shaping the Army Security Assistance Enterprise's (ASAE) engagement strategies. Your expertise in event planning, protocol, and strategic messaging will directly enhance the U.S. Army's influence and partnerships in the global security assistance arena. This position requires exceptional organizational skills, a deep understanding of protocol standards, and the ability to work effectively with senior leaders and international stakeholders. You will collaborate with internal teams, external conference planners, and industry leaders to ensure seamless execution of events that align with strategic objectives. Key Responsibilities Strategic Event Planning & Execution Develop and implement strategic plans for participation in high-profile industry conferences and engagements, ensuring alignment with ASAE objectives. Identify and prioritize events in the security assistance, security cooperation, and technology transfer sectors to maximize impact. Oversee all aspects of event logistics, including venue coordination, travel arrangements, and audiovisual requirements. Protocol Leadership Lead protocol planning for senior executives and VIPs, ensuring adherence to Department of Defense (DoD) and international protocol standards. Advise leadership on etiquette, cultural considerations, and ceremonial procedures to ensure professional representation. Manage seating arrangements, introductions, and ceremonial elements for high-level engagements. Stakeholder Engagement & Messaging Collaborate with internal teams, external conference planners, and industry leaders to ensure seamless event execution. Develop talking points, presentations, and briefing materials to support client messaging and strategic objectives. Act as a trusted liaison between ASAE stakeholders, conference organizers, and partner organizations. Post-Event Analysis Measure the success of event participation through metrics such as stakeholder engagement, message delivery, and strategic impact. Produce detailed post-event reports with actionable recommendations for future engagements. Required Qualifications Bachelor's degree in business, communications, international relations, or a related field. 5+ years of experience in event planning, protocol management, or strategic communications, preferably in the defense or government sector. Strong understanding of protocol standards, including DoD and international customs. Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent verbal and written communication skills, with attention to detail and professionalism. Demonstrated ability to work effectively with senior leaders and international stakeholders. Must possess an active Secret clearance Preferred Qualifications Familiarity with security assistance, security cooperation, and technology transfer. Experience coordinating events with high-level government and military officials. Protocol certification (e.g., Protocol School of Washington) or Certified Meeting Professional (CMP) designation.

Must Have Qualifications: Overall 10+ years of hands-on experience in Java, .NET, Python, AWS, Microservices, Kubernetes, Angular; the candidate should have worked with versions of these technologies that are no more than 5 years old. Additionally, the candidate should also have 7 - 8 years of leadership experience leading developers. Responsibilities: Design the overall technological design of the product with the help of the teams and Business Unit Architect. Ensure technical detailed design is compliant with the Architecture decision and bring to the attention of the architect if the product team cannot be in compliance for any reason. Responsible for High Level design document, sequence diagrams etc. Guide Agile teams on technology strategy related to coding practices, continuous integration, and automated deployment. Responsible for technical design and infrastructure / environments strategy, including deployments, ensuring that these are kept in-line with product roadmap and with MVP mindset. Work with the team to help empower and provide the right tools to deliver sprint goals. Mentor and coach the technical team including Dev Leads, specifically with code quality when needed. Identify and remove technical impediments. Work with the Chief Product Owner to align the roadmap with strengths and opportunities within the technical stack. Constantly look for better ways of solving technical problems and designing the solution, not afraid to challenge the status quo. Provide the teams a roadmap for implementing software engineering practices. Share responsibility with Chief Product Owner for building reusable and scalable components. Provide transparency to Dev Leads and Architecture for evolving priority and design changes.

The Warehouse Person must have the ability to receive, unpack, post, bin, pick and ship a multiple of products for the manufacturing shop at GE Aviation Dowty Propellers. The Warehouse Person will maintain a safe, secure, and healthy work environment, produce quality results, help control costs, assist the shop in meeting production requirements, and develop job knowledge and warehouse skills. The Warehouse Person will comply with and support all GE policies. **Job Description** **Essential Responsibilities:** + Pulling parts from inventory for issue to the manufacturing shop or for shipment to customers + Packing and shipping spare parts and overhauled units or components + Receiving, unpacking, and restocking of parts in the warehouse + Handling, packing, shipping, and unpacking fragile aircraft parts + Locating, picking, identifying and issuing parts using a computer based inventory system + Performing an annual inventory and be held accountable for this inventory + Safely and efficiently operate all equipment associated with the warehouse **Qualifications/Requirements:** + High School diploma/GED equivalent + A minimum of 6 months of experience working in a warehouse or place of similar experience ELIGIBILITY REQUIREMENTS + Ability and willingness to walk and/or stand for long periods of time. + Ability to obtain license/certification and operate fork lift truck safely and efficiently + Ability and willingness to lift up to 25 pounds repetitively and occasionally lift up to 70 pounds non-repetitive and occasionally lift over 100 pounds with assistance. + Ability and willingness to work in an area where, due to normal machining operations, there may be dust or fumes (not over OSHA Permissible Exposure Levels-PEL). **Desired Characteristics:** + Experience working in warehouse capacity for a manufacturing and/or aerospace environment + Familiarity with and experience using ORACLE or similar ERP/inventory tracking systems + Familiarity with proper packing and labeling to insure safe and efficient deliveries + Ability and willingness to follow detailed documented process instructions + Energetic and positive attitude to excel in skills and knowledge + Excellent attendance and punctuality history + History of meeting or exceeding job requirements + History of accepting or giving constructive criticism + Flexibility for various shift assignments and overtime + Communicates clearly and effectively + Forklift certified _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Gateway Services is North America's leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition. Please visit Gateway Services Inc. to learn more about us. Pay Rate: $20/hr Work Hours: Monday- Friday 8:30 am - 5 pm Location: Agape Pet Services, Virginia Beach, VA Job Overview The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Duties & Responsibilities Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be required from the Team Member from time-to-time. Maintain daily cremation goals, producing cremains with an emphasis on compassion and excellence. Monitor equipment to ensure the process is working properly, making adjustments as needed and submits maintenance requests. Perform basic cleaning and housekeeping activities such as sweeping, mopping, vacuuming, and dusting. Clean and maintain equipment used in cremation procedures such as machines that grind bones into powder. Follow safety procedures to protect themselves and others from exposure to hazardous materials or dust particles. Other duties as assigned. Education, Training & Qualifications High school diploma or equivalent Minimum of 12 months experience in a service industry Valid Driver License may be required Skills & Abilities Passion for Pets - Caring, patient, kind, and empathetic. Customer Focus - Prioritize quality, safety, and ethics. Problem Solving - Developing Solutions and Quick Thinking Proven team player who is flexible and adaptable. Energetic, self-motivated, and results oriented. Good verbal communication skills. Excellent time management skills with a proven ability to meet deadlines. The ability to feel comfortable building and maintaining relationships with other industry professionals and pet parents; able to work independently or as part of a team. Safety - Committed to working in a safe environment, e.g., OSHA Strong attention to detail Working Conditions Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion Regular lifting/moving 100+ lbs Regularly be exposed to elevated noise levels. Regularly be exposed to elevated heat levels. Regular handling of deceased pets. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve WHAT YOU CAN EXPECT FROM US: Generous salary and benefits package includes: 3 national medical plans that pay 100% after the members' deductible and copays 2 national dental plans that cover many services at no cost to the plan members National vision plan Company paid Life/ AD&D,and LTD for all full-time employees Chance to purchase additional Life/AD&D coverage at discounted rates Critical Illness, Accident and Pet insurance are offered as an employee's choice Tax savings account: HSA, Health and Dependent Care FSAs 401(k) Retirement plan Potential for Career Growth Employee Assistance Program Paid Holidays & Time Off A Sense of Community Great Hearts & Minds Scholarship Program Gateway Tuition Reimbursement Program Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. The ideal candidate possesses exceptional management, organizational, and communication skills; has a strong background in Clean Air Act statutory, regulatory and policy, with a focus on permitting and enforcement. Job Description: Draft Clean Air permits, including minor source, Title V, PSD, and major nonattainment permits Draft permits must be consistent with SIP approved rules, EPA regulations and policy, and applicable statutes Review proposed permits drafted by State and local agencies for conformity with regulations and policy, including determinations of applicability of regulations, potential to emit, monitoring, and control technology Draft and review control technology determinations, including BACT and LAER determinations Review draft regulations for conformance with EPA requirements Research alternative approaches to compliance with EPA regulations based on similar State rules Mentor less experienced staff Manage multiple projects and small project teams simultaneously Collaborate and communicate effectively with multiple clients and internal stakeholders Write technical documents Qualifications and Skills: BS or MS in Engineering, preferably Civil, Mechanical, Chemical, or Environmental Knowledge of Clean Air Act laws and regulations as they pertain to permitting Five years of experience implementing Clean Air Act regulations, including drafting and/or reviewing Clean Air Act permits or permit applications Proficiency in Excel and Word Strong writing and communication skills and the ability to present project findings to different stakeholders, both orally and in writing Strong time management skills and the ability to work on multiple projects and meet tight deadlines, while providing quality client-ready deliverables ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience. ERG is an equal opportunity employer and complies with all applicable EEOC regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual preference, national origin, disability, or status as a protected veteran. Please be aware, the only authentic corporate domain for ERG is ******************** ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment. If you're a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG's online application process as a result of your disability. To request accommodation, please contact Human Resources via email at ******************* or call **************. ERG fosters a friendly, flexible work environment. ERGers are dedicated to serving clients who are committed to making the world a better place. We promote and recognize principles of fairness and respect in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.

IT Opportunities with Customs & Border ProtectionJob Category: AdministrationTime Type: Full time Minimum Clearance Required to Start: Public TrustEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental US* * * CACI is growing! We are looking for a wide range of Information Technology professionals with Agile methodology experience to join our team on upcoming programs supporting Customs and Border Protection (CBP) in Northern Virginia. This is a unique opportunity to be part of a cutting-edge team that supports best practices in Agile software development and hardware integration for CBP. CACI's Agile Solution Factory (ASF) delivery execution model accelerates secure, high-impact IT delivery through proven frameworks and DevSecOps practices, enabling federal customers to reduce risk, boost performance, and meet mission goals with speed, predictability and transparency. Our Agile programs thrive on innovation and are seeking individuals who bring creative ideas to solve complex problems, both technical and procedural, at the team and portfolio levels. As a member of CACI's ASF, you will be part of a solution that unifies people, processes, tools and culture to mitigate the risks associated with large-scale enterprise software development, deployment and management. As we staff upcoming CBP programs, we are looking for experienced individuals with the following skills to join CACI (positions listed below will be available with various levels of experience): Agile Coach ISO 20000 Quality SME Helpdesk and Shift Lead SharePoint Developers Business Analysts Scrum Masters Product Architects Developers Test Engineers Tech Writers Tier 2 Helpdesk/Technicians Data Engineer / ML Developers UI/UX Developer / Designer Database Developer Procurement Manager *All positions will require the ability to obtain and maintain an approved Background Investigation as required through CBP. This clearance process takes an average of 3-4 months. Apply now to become part of a innovative team pioneering the designing, refining, building and deploying predictable, efficient, transparent and adaptable systems that support missions critical to our national security! This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI. ________________________________________________________________________________________ What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. Your potential is limitless. So is ours. Learn more about CACI here. ________________________________________________________________________________________ Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization. + CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors. + CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation. + This job is a member of the Airports Team within the Customer Experience Division + Salary range for this position is between $50,000-$84,000. **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being + Be a safety advocate: Look for safety concerns and address them as needed + Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors + Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity + Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner + Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements + Promote effective communication among departments to engage our team to work together to achieve common goals. + Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure + Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty) + Analyze station specific data on a regular basis to improve scheduling, training and overall station performance + Conduct lost time conversations + Understand corporate initiatives and how they apply to the local station (e.g. One team, One Turn metrics) + Ability to learn and apply union contract rules/regs in interactions with frontline team members and local union leaders + Produce local reporting based on station leadership needs **All you'll need for success** **Minimum Qualifications- Education & Prior Job Experience** + High School diploma or GED equivalency **Preferred Qualifications- Education & Prior Job Experience** + Previous airport customer service experience + 2 years experience leading others + Knowledge of company policies and procedures and functional automation applications **Skills, Licenses & Certifications** + Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment + Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate + Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems + Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action + Strong decision-making skills + Ability to work independently as well as collaboratively + Ability to work under demanding operational conditions + Ability to prioritize and execute with a sense of urgency and preciseness + Ability to use sound business judgment to resolve issues with internal and external customers + Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation + Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc. + Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement + Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable + Applicable valid driver's license as required by local authorities, if applicable + Ability to work extra hours when there are operational needs + Ability to work rotating shifts including weekends, holidays and days-off **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.

Must have water treatment experience max pay 31.00-33.00 In the role of Field Service Engineer (FSE), you will be responsible for the installation, repair, preventative maintenance, and qualification of water purification systems throughout the You will also be responsible to provide backup support to neighboring territories as required. Basic knowledge and execution of the following: •In the role of Field Service Engineer (FSE), you will be responsible for the installation, repair, preventative maintenance, and qualification of water purification systems •Provide professional service on a timely basis (PMs in month they are due, installs completed within two weeks from site being ready, repairs as requested by customer and perform system validations/qualifications, as required, response time ranging from 24hr onsite up to 2 weeks) respecting all customer on-site rules and regulations including good on-site housekeeping practices. •Accurate and detailed completion of Work Orders and related documentation. •Close Work Orders daily. •Provide customers with appropriate documentation of work completed, including but not limited to: Service Report, Meter Verification Report, Routine Maintenance, etc. •Maintain an accurate daily schedule for internal visibility, communicate to customers ahead of time and adapt to repairs. Notify Manager when schedule is impacting customer satisfaction and/or unable to complete work in requested time frame. •Maintain physical consignment inventory in accordance with SOP (within suggestion value limits and maintain accuracy compared to actual and documented inventory). •Maintain tools and test equipment in proper working order and calibration. Tools include minor power tools, hand tools, etc. Test equipment includes meters used for verification/qualification procedures. •Generate leads for new hardware, consumables, accessories, and service contracts via the current CRM tool. •Maintain timely, courteous, effective and professional communications between all customers, internal and external. Emergency responses could require a 2hr callback window requiring maximum of 24-hour on-site response time. •Adherence to NA Fleet Vehicle Policy. •Assist with custom engineered system installations with support of the Supervisor, Manager, and/or Custom Systems Team. •Submission of expense reports every two weeks. •Meet customer site requirements including, but not limited to: vendor credentialing, background checks, and immunization requirements as needed. Who you are: •Associate's Degree in Electrical/Electronic or Mechanical Engineering or equivalent Technical degree, professional or military electronics / mechanical experience may substitute. Electronics background / experience desired. OR •High School diploma or GED with 3+ years of field service experience and/or experience in skilled trade •Overnight travel as required. Amount of travel depends on territory (10-60%), training, team meetings and coverage/support for other territories. Must possess a current passport or be eligible to obtain one. •Work outside of normal business hours as business needs dictate, including willingness to work overtime as required. Customer base includes clinical customers who at times require emergency service during nights, weekends and holidays. •Minimum 1-year field service experience and/or experience in other applicable skilled trades. •Proficient with tools and test equipment. Tools include basic construction tools (screw driver, basic power tools, drill, etc.). Test equipment includes test boxes for qualifications, meters for verifications, etc. •Effective written and verbal communication skills. •Ability to handle difficult customers and situations. •Basic IT skills (i.E. Ability to use computer for inter-equipment communications, uploading software from computer to the systems, use of iPad and iPhone, etc.). •Ability to read, write, and speak English fluently. •50-pound minimum lifting requirement, without assistance. Ability to move and/or lift up to 165lbs, with assistance. •Clean driving record for rental vehicle •Company paid expenses (will be submitted in fieldglass)

Future Technologies, Inc. is in search of a Configuration Management Specialist to support our team in Dahlgren, VA. The Configuration Management Specialist will perform life cycle support, cradle to grave tracking of hardware components used in simulation systems through the enterprise. In addition, the CM Specialist will assist in the warehouse with assembling system as well as perform audits and routine maintenance in the CM database for simulation systems. Qualifications: 2 years of experience in configuration and data management, data quality assurance and quality control, or inventory control. Demonstrated analytical, verbal and written skills necessary to provide and maintain configuration management records and audits of the specified simulation computer equipment and configurations across multiple sites. Experience in configuration management-related tools. Experience using Microsoft Office's product suite. Demonstrated effective verbal skills to communicate with managers, developers, and peers. Experience in writing procedures and preparing systems engineering Life-Cycle support documentation. Familiarity with standards and best practices for the Configuration Management discipline. Active Secret security clearance Preferred Qualifications: Experience with AEGIS tactical interfaces Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. U.S. Citizenship may be required for certain positions. If you need a reasonable accommodation for any part of the employment process, please send an e-mail to ********************* and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis.

Job Description CADRE is relied upon for delivering superior insight and leadership to solve the nation's most critical national security challenges in the most demanding environments. is located in Northern Virginia. The Desk Officer is responsible for the preparation and execution of operational objectives specific to their regional area of responsibility. Qualified candidates will be capable of planning and executing administrative and technical aspects of the mission, managing and overseeing the training and preparation of staff, coordinating logistics, drafting correspondence, and preparing and presenting briefs. Required Qualifications: TS/SCI clearance with the ability to complete a polygraph Bachelor's degree or 4 years of relevant experience At least 3 years of relevant experience Familiarity with classified databases and targeting tools Strong written communication skills with experience in drafting official correspondence Ability to express facts and complex ideas clearly, concisely, and accurately Ability to manage multiple lines of effort, meet deadlines, and problem solve Capable of processing large amounts of information, extracting relevant information, and conveying findings Experience collaborating with multiple IC partners Ability to conduct analytic research Job Posted by ApplicantPro

Job Description Real Estate Lending - Process Improvement/ Project Manager with Marketing/Communication Experience Transform Real Estate Lending communications through innovative project management and process optimization. This dynamic team seeks candidates with exceptional Agile expertise and Communications/Marketing experience to drive success. Hybrid: 3 days weekly Location: Vienna, VA, Winchester, VA or Pensacola, FL Position Overview: In this pivotal role, you'll orchestrate multiple high-impact projects focused on process improvements and productivity initiatives for the client's Real Estate Lending internal communications team. You'll analyze workflows, implement optimizations, and drive business transformation through thoughtful project management and collaborative leadership. Key Responsibilities: Lead projects through comprehensive life-cycles including: Building and guiding high-performing project teams Developing robust project plans with clear scope, design, schedules and testing protocols Managing resources, timelines, and quality benchmarks Implementing effective change management strategies and training Ensuring flawless project execution from concept to completion Partner with leadership to shape strategic goals, initiatives, and action plans Deliver insightful project status reporting to management Translate program vision into actionable epics and features while guiding teams in user story development Proactively identify and resolve potential roadblocks to project success Create and maintain comprehensive project documentation Provide mentorship and guidance to team members and stakeholders Cultivate productive relationships across all organizational levels Qualifications: Demonstrated expertise in workflow optimization and program development Proven ability to manage multiple initiatives while adapting to evolving priorities Certified Scrum Master (CSM) with hands-on implementation experience Project Management Professional (PMP) certification or equivalent experience Proficiency with Asana or similar project management platforms Exceptional project leadership skills with track record of successful implementations Superior planning, organizational, and problem-solving capabilities Talent for analyzing business requirements and recommending effective solutions Experience leading business process improvement initiatives Outstanding communication skills across all mediums and audience levels Demonstrated success building cross-functional partnerships Experience collaborating with leadership in complex operational environments Innovative thinking and decisive problem-solving abilities Bachelor's Degree in Business, Management, or equivalent experience Experience supporting marketing or communications teams (highly desired) CC Pace is an equal opportunity employer. CC Pace celebrates diversity and is committed to creating an inclusive environment for all employees. CC Pace does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace is committed to employing only candidates who are legally authorized to work in the United States. To comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout the hiring process. As part of standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management. Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment! We are seeking a Helpdesk Agent / Technician to join our customer support team in a Department of Defense (DoD) environment. You will be responsible for taking technical calls from military end users with the goal of resolving the problem over the phone. Otherwise you will dispatch spare parts and track delivery / operational status of the system. We're always on the lookout for exceptional (Job Title) to join our growing team. This is an evergreen job posting intended to build a pipeline of talented individuals for future openings across multiple teams. Responsibilities: Provides Tier II and III technical software, hardware, and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve technical support issues for end-users of the organization's products and services. Uses automated information systems to analyze routine situations. Reviews incoming requests (both computer generated and verbal) sort, code, and prioritize for proper action. Resolves problems or contacts more senior technical support as necessary. Supports users by fulfilling individual requests for support or replacement parts in the utilization of the various systems available. Conducts technical research for source of information required in support of request for information related to ongoing programs. Instructs users in the use of systems specific to the government contract. Interacts with other team members, such as network services, engineering, and/or information systems to restore services and/or identify and correct the core problem. Meet all contractual SLAs (service level agreements) and AQLs (acceptable quality levels). Requirements Qualifications: High School Diploma w/ 4-5 years of experience minimum Experience with ServiceNow is preferred but not required An active DoD Secret Clearance is required or the ability to obtain. Preference will be given to those applicants with an active DoD Secret Clearance Minimum IAT Level II certification in accordance with DoD 8570.01-M (Security+ CE certification or higher) required Strong written and verbal communications skills and the ability to interact with people at all levels are required A professional attitude regarding attention to detail and customer service and excellent organizational skills are required. Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment, Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at **************. If you require relay service assistance, please click on the following link to review information on your state's relay service: ************************************************* Telos Corporation is an EEO/AA employer.

The application window is expected to close on 12/12/25 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Remote United States **Meet the Team** We are seeking an experienced and innovative Senior Manager, Digital Strategy, to join us and lead a digital marketing team that drives results for key products in the Cisco Security portfolio, like XDR and Secure Access. **Your Impact** The Senior Manager, Digital Strategy, will play a critical role in scaling our end-to-end digital ABM program and shaping the direction of our digital demand generation strategies across channels. The ideal candidate should have a solid background in marketing, management, have exceptional communication skills, and a strong understanding of digital demand generation and brand building. This role will work closely with demand and regional leaders within marketing and the sales teams. Responsibilities: Lead cross-functional teams to develop comprehensive demand strategies and digital account-based marketing activations aligned with organizational goals. Manage and scale digital webinars program across the security portfolio. Implement process improvements to assist other departments for visibility. Negotiate contracts and manage relationships with external vendors and partners. Manage and balance budget submissions. Analyze performance of each channel to optimize and rebalance investments across channels. Understand and analyze pipeline metrics to determine effectiveness. **Minimum Qualifications** Bachelor's degree in marketing, Business, or a related field. Master's degree preferred. 10 + years of proven experience in demand generation. digital marketing, or related roles. Experience managing a team of direct reports. Tech industry experience required for consideration. Experience managing multi-million-dollar marketing budgets. Strong knowledge of digital platforms and proficiency in digital tactics, including account-based marketing tools, paid media, and email marketing. Excellent written and verbal communication skills, with the ability to present for executive audiences. Demonstrated ability to manage multiple projects simultaneously and meet deadlines. Analytical mindset with experience in data-driven decision-making and proficiency in marketing analytics tools. Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams. Experience leading social teams, building demand strategies, and executing on campaign strategies. Experience in B2B marketing or in the technology/software industry is required. **Preferred** Experience working within the security and/or cybersecurity industry. Experience running ABM programs and working with tools such as 6sense. Familiarity with CRM and marketing automation platforms (e.g., Eloqua, Tableau, and Salesforce). **Why Cisco?** At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** The starting salary range posted for this position is $174,000.00 to $219,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: + 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees + 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco + Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees + Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) + 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next + Additional paid time away may be requested to deal with critical or emergency issues for family members + Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: + .75% of incentive target for each 1% of revenue attainment up to 50% of quota; + 1.5% of incentive target for each 1% of attainment between 50% and 75%; + 1% of incentive target for each 1% of attainment between 75% and 100%; and + Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $196,000.00 - $284,100.00 Non-Metro New York state & Washington state: $174,000.00 - $252,100.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We have an exciting opportunity to join us in supporting one of our valued customers as a Signature Reduction Planner/Coordinator supporting United States Special Operations Command (USSOCOM) and Special Operations Forces (SOF).Various Locations: Fort Belvoir, VA; Fort Bragg, NC; Lexington, KY; Fort Eustis, VA; Natick, MA *This position is contingent upon a contract award* Essential Duties: Assists and conducts signature reduction planning, coordination, briefings, discussions, oversight and associated product development. Works directly with assigned units and multi-echeloned joint staff in performance of duties. Assists with integration of signature reduction plans to support and enable mission requirements. Product development includes but is not limited to concepts of operation, plans and deployment orders, reporting requirements, concepts of support, information papers and assessments. Required Qualifications: 12+ years of relevant experience Excellent communication, technical writing, and presentation skills. Familiarity with DoD acquisition lifecycle and rapid prototyping processes. Prior experience supporting USSOCOM, SOF AT&L, or other SOF components. (preferred). Education: Bachelor's or Master's degree in a related field Required Clearance: TS/SCI Travel: TBD Why Join USfalcon? Mission-Focused Culture - Join a company deeply embedded in supporting defense, aerospace, and federal initiatives. Career Growth & Development - Access training, mentorship, and advancement opportunities within a growing mid-tier defense contractor. Trusted Industry Partner - Be part of a company with nearly 30 years of continuous service to DoD and federal clients.

Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Supporting IT equipment in large corporate environment Desktop/laptop tech support (Mac and PC) Windows 7/10 operating systems Support mobile devices, printers, scanners, wireless, VPN, etc. IMAC Support - IT equipment Install/Move/Add/Change Maintain repairs, spare parts, and components Research and troubleshoot problems Maintain system configurations and documentation Track and resolve customer incidents and requests through the client's ticketing tool Troubleshoot and resolve hardware and software issues for Windows devices Backup, restoration, and migration of user data Smart Hands support with networking, server, and telecommunications technologies Printer and peripheral device support Inventory management of IT assets including asset auditing Ability to research and follow appropriate KB articles Ability to work on-call and other after-hours support needs May provide Executive support Various other tasks associated with deskside services May need to be available to provide support at other client locations as needed Other duties as assigned What do you need to succeed? Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware Able to uphold a positive attitude at all times, even under stressful conditions Experience supporting remote facilities and users Excellent verbal and written communication skills High level of professionalism and strong personal interaction skills Ability to perform in-depth research and troubleshooting for complex technical issues Ability to prioritize and complete all work tasks with minimal supervision Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds Ability and willingness to learn new technologies High School Diploma (required) Deskside / Desktop / End User Computer experience, ideally in a corporate environment Proven ability to handle challenging, rapid-response user support Proven ability to balance, prioritize and organize multiple tasks Desired Characteristics A+ Certification Microsoft Certified Professional (MCP) ITIL Foundations Lean Six Sigma Details: What do you need to succeed? Reliable daily transportation/commute strategy and ability to be onsite before the start of their 8am-5pm shift. 2+ years corporate desk side support experience with strong emphasis supporting Windows 10/11 and Apple OS devices Experience troubleshooting and replacing hardware on Dell & Mac PCs Experience using Active Directory Experience supporting Microsoft Office 2016+ Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, BitLocker, SCCM, and RDP, BitLocker and Apple File Vault issues. 2+ Mac support experience preferred. What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; #LI-BH1 #LI-ONSITE

ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment. ERG is seeking a skilled and motivated Wetlands 404 Expert to join our Water Implementation and Regulatory Support Team. In this role, you will assist federal and state clients implement all aspects of Section 404 of the Clean Water Act, and potentially including the development of similar state programs for non-Waters of the United States. Why ERG? At ERG, we empower our team members through a culture of growth, collaboration, and innovation. Join us to make a meaningful impact while advancing your career in a supportive and engaging work environment.Job Description: Collaborate with clients and ERG's technical teams to support state and federal clients implement Section 404 of the Clean Water Act requirements Draft 404 permits or similar state permits (including general permits) for applicants for the discharge of dredged or fill material into waters of the U.S., or similar state permits for non-waters of the U.S. Manage projects, including staffing, scheduling, and budgeting Develop and provide training, tools, templates, and guidance to enable state and federal clients to increase efficiency and achieve implementation goals Support regulatory development, including rule development, response to public comments, and economic analyses Cultivate relationships with new and existing state and federal customers Qualifications and Skills: Graduation from an accredited college or university with major course work in environmental, civil, or water resources engineering or natural science Strong understanding of the Clean Water Act and federal 404 CWA wetlands regulations and at least 10 years of relevant experience related to implementation. In-depth understanding of jurisdictional determinations, permitting approaches, and exemptions under Section 404 Applicant should also have familiarity with the National Environmental Policy Act, Endangered Species Act, and Rivers and Harbors Act Strong project management skills Effective communicator and technical writer. Additional Preferred Experience Direct experience working with or for the United States Army Corps of Engineers for the implementation of 404 regulations Direct experience working and coordinating with state and federal agencies Strong understanding of compensatory mitigation, including the mitigation sequence, restoration, establishment, enhancement, preservation, mitigation banks, in-lieu fee programs, and permittee-responsible mitigation Direct experience with 404 permit writing and rules development Direct experience with NEPA, the 2008 Mitigation Rule, the Endangered Species Act, and Section 106 of the National Historic Preservation Act Understanding of the public participation and stakeholder engagement in the permitting process ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience. ERG is an equal opportunity employer and complies with all applicable EEOC regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual preference, national origin, disability, or status as a protected veteran. Please be aware, the only authentic corporate domain for ERG is ******************** ERG may, on occasion, screen applicants via telephone or video interviews via Skype, Teams, GoToMeeting, or another type of video platform. However, any candidate extended a job offer might be asked to meet in person with an ERG employee before providing confidential personal information associated with new employment. If you're a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG's online application process as a result of your disability. To request accommodation, please contact Human Resources via email at ******************* or call **************. ERG fosters a friendly, flexible work environment. ERGers are dedicated to serving clients who are committed to making the world a better place. We promote and recognize principles of fairness and respect in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.

Company BackgroundThreatConnect enables threat intelligence, security operations, and cyber risk management teams to work together for more effective, efficient, and collaborative cyber defense. With ThreatConnect, organizations can infuse ML and AI-powered threat intel and cyber risk quantification into their work, allowing them to contextualize an evolving threat landscape, prioritize the most significant risks to their business, and operationalize defenses. More than 250 enterprises and thousands of security operations professionals rely on ThreatConnect every day to protect their organizations' most critical assets. We offer a competitive benefits package with comprehensive insurance coverage, unlimited paid time off, and unique perks designed to help you meet your financial and personal goals. We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and share in our success. We love to recognize our employees who have gone above and beyond. Job Description We are seeking a strategic and execution-oriented Director of Customer Success, RQ to drive the adoption and integration of our Risk Quantification (RQ) platform across our growing enterprise customer base. This role is responsible for leading a team to drive adoption, ensuring customer value realization, and minimizing churn, while shaping the long-term customer success strategy for RQ. Additionally, you will oversee customer support initiatives, ensuring customer issues and queries are addressed promptly and effectively, and contributing to a comprehensive knowledge base that empowers self-service and proactive issue resolution.The ideal candidate profile includes: Risk & Cyber Expertise: Experience in enterprise risk management, cyber risk, or GRC programs. Technology/Product Background: Previous role in a product or technology company, ideally in SaaS. Customer Success Leadership: Proven record of leading CSM teams and delivering measurable improvements in adoption, renewal, and NRR. Data-Driven: Comfortable with metrics, dashboards, and financial outcomes to show ROI to customers and executives Core Responsibilities Driving the adoption and integration of the Risk Quantification (RQ) platform across the enterprise customer base. Leading a team focused on delivering measurable value and helping customers embed cyber risk quantification into their enterprise risk management (ERM) programs, board reporting, and decision-making workflows. Serving as a trusted advisor and partnering with Customer Success and Sales to drive product adoption, retention, and expansion. Developing best practices to scale delivery. Overseeing customer support initiatives, ensuring customer issues and queries are addressed promptly and effectively. Contributing to a comprehensive knowledge base that empowers self-service and proactive issue resolution. Building a scalable consulting and support practice that ensures high retention and expansion. Working closely with Product and Engineering teams to relay customer feedback and inform roadmap priorities. Supporting pre-sales efforts through scoping calls, solution design, and value articulation. Establishing consulting and customer support KPIs and continuously improving internal methodologies, delivery metrics, and customer satisfaction. In the first month we'll expect you to… Deeply understand RQ's capabilities, customer value propositions, and current adoption metrics. Meet with top customers, Product, Sales, and Support teams to gather feedback and pain points. Review current churn, retention, and health-score data. At 3 months we'll expect you to… Publish a Customer Success Playbook for onboarding, QBRs, and success plans. Implement a standardized health-scoring model and early-warning churn indicators. Deliver the first set of success metrics to leadership (time-to-value, adoption benchmarks) At 6 months we'll expect you to… Launch a formal Customer Advocacy Program (reference calls, case studies, NPS tracking). Partner with Product to embed customer value metrics into the RQ dashboard. Show measurable reduction in churn risk for at-risk accounts. Identify expansion opportunities and help Sales with account growth strategy. At 12 months we'll expect you to… Deliver a year-over-year improvement in renewal rates, adoption, and NRR. Scale Customer Success processes to support growth (CS Ops, playbooks, training). Contribute customer insights to RQ roadmap for next-gen features that drive quantifiable customer value Required Skills 8+ years of experience in consulting, cyber risk, or enterprise risk management; Big 4 consulting experience strongly preferred Demonstrated experience leading strategic customer engagements and delivering measurable business outcomes Deep understanding of risk quantification concepts (e.g., FAIR, loss exceedance, likelihood modeling) and their role in cyber and enterprise risk management Proven ability to lead and scale consulting or professional services teams Strong executive presence and ability to build relationships with senior stakeholders (CISO, CRO, CIO, board-level reporting lines) Excellent communication, presentation, and facilitation skills Strategic thinker with operational rigor; comfortable working in both hands-on and leadership capacities Experience working in or with SaaS companies, especially with analytics, cybersecurity, or GRC tools Desired Skills Proven experience in a customer support or technical support role, preferably within a SaaS company Familiarity with risk frameworks such as NIST CSF, ISO 27005, COSO, or Basel Experience delivering or operationalizing FAIR or related quantitative models Background in cyber insurance, finance, or actuarial science Exposure to the SaaS implementation lifecycle and customer success metrics Research shows that while men apply to jobs when they meet about 60% of job criteria, women and individuals from marginalized groups tend to apply only when they check every box. If you think you have what it takes but you're not sure that you check every box, apply anyway!