Post job

Global Consulting International, Inc. (GCI) jobs in Washington, DC

- 286 jobs
  • Mid-Level Patent Associate

    Red Seal Recruiting 4.4company rating

    Washington, DC job

    Pioneering Life Sciences Patent Biotechnology Focus - Mid-Level Associate § Practice Area: Global Intellectual Property Strategy / Biotechnology Patent Procurement and Counseling § Salary: $225,000 to $435,000 Base Salary (Plus comprehensive bonus, benefits structure, and eligibility for full range of medical, financial, and paid time off benefits) § Schedule: Full-time, Direct-Hire, Minimum 1,850 hours annual billed The Firm Our esteemed client is a globally renowned AmLaw 50 firm, consistently recognized for its profound legal expertise and international reach. The Intellectual Property practice is lauded with top-tier rankings, particularly in the Life Sciences and Technology sectors, advising innovator companies, research institutions, and investment funds on protecting and monetizing their most vital assets. This firm is celebrated for its deep bench of technically proficient attorneys, many holding advanced scientific degrees, who seamlessly integrate cutting-edge legal strategy with complex scientific understanding. The firm provides a collaborative and highly resourced platform, empowering associates to steer pivotal patent matters in the rapidly evolving biotechnology and pharmaceutical landscapes. This opportunity is ideal for a technically adept legal professional seeking to shape the future of biological innovation. § Duties: The incoming Mid-Level Associate will serve as a central figure in the firm's life sciences intellectual property portfolio management team, primarily concentrating on domestic and international patent procurement and strategic counseling. This role necessitates a robust understanding of molecular biology, genetics, immunology, or related biotechnology fields to effectively translate complex scientific discoveries into legally defensible intellectual property rights. The associate will work with inventor teams, in-house counsel, and firm partners on high-stakes patent matters. Core responsibilities include: ⨖ Drafting and Prosecuting Patent Applications across diverse biotechnological areas, including biologics, gene therapy, diagnostics, and novel drug targets. ⨖ Conducting Freedom-to-Operate, Patentability, and Due Diligence analyses in connection with corporate transactions, venture capital financing, and strategic partnerships within the life sciences sector. ⨖ Crafting substantive Responses to Office Actions from the U.S. Patent and Trademark Office (USPTO) and managing foreign patent prosecution through a network of global associates. ⨖ Providing Strategic Counseling to clients on portfolio development, competitive landscaping, and the interplay between regulatory exclusivities and patent protection. ⨖ Collaborating with Litigation Teams to provide technical and patent-specific expertise for enforcement and defense actions, including pre-litigation assessments. § Qualifications: Candidates must exhibit the requisite technical and legal foundation to contribute immediately to a sophisticated, science-driven practice. ⨖ Juris Doctor (J.D.) from an ABA-accredited law school. ⨖ Active Membership in good standing with a State Bar. ⨖ Registration to Practice before the U.S. Patent and Trademark Office (USPTO) is required. ⨖ One (1) to Five (5) Years of dedicated experience in patent prosecution, specifically within a biotechnology or life sciences practice group. ⨖ An Advanced Scientific Degree (Ph.D.) in a life sciences field (e.g., molecular biology, biochemistry, genetics, or related disciplines) is required. ⨖ Demonstrated exceptional analytical, technical writing, and oral communication skills. § Skills: The following qualifications are highly advantageous for success in this role: ⨖ A Ph.D. in a highly specialized area of biotechnology (e.g., immunology, virology, or bioinformatics). ⨖ Experience with inter-partes review (IPR) or other post-grant proceedings before the Patent Trial and Appeal Board (PTAB). ⨖ Direct experience advising on matters related to the Bayh-Dole Act or technology transfer agreements. ⨖ A proven track record of supervising the work of patent agents or junior associates. !Notice¡ *This a job advertisement on behalf of our client and does not reflect the full job description for the role. Any qualified candidates are encouraged to apply. You will need to provide law school transcripts, a writing sample or deal sheets, and a cover letter in order to be considered for this role. This posting does not constitute an offer of employment and the listed compensation details may vary by state or experience and will be discussed thoroughly during interview phase.
    $113k-200k yearly est. 2d ago
  • IT Help Desk Manager

    Akira Technologies Inc. 4.1company rating

    Washington, DC job

    Akira Technologies is seeking an experienced IT Help Desk Manager to lead our technical support team and ensure the delivery of high-quality, efficient, and customer-focused IT services. The IT Help Desk Manager will be responsible for overseeing daily operations, managing a team of help desk technicians, ensuring adherence to service level agreements (SLAs), and driving continuous improvements in IT support processes. This role requires a balance of technical expertise, leadership, and strong communication skills to support end-users and organizational goals. Work will be Washington, DC, therefore US Citizens with Public Trust and local to the Washington Metro Area are ideal. Key Responsibilities Manage day-to-day operations of the IT help desk, including ticket assignment, escalation, and resolution. Supervise, mentor, and evaluate help desk technicians; oversee hiring, onboarding, and training programs. Ensure efficient workflow, team productivity, and adherence to established SLAs. Provide hands-on support for technical issues, escalating to higher-level support as necessary. Maintain accurate documentation of incidents, requests, and resolutions; prepare reports on help desk performance metrics. Continuously review and improve help desk procedures, implementing best practices for incident management and resolution. Collaborate with vendors and external partners to address hardware, software, or system-related issues. Monitor service quality, gather user feedback, and implement improvements to enhance customer experience. Ensure compliance with IT security protocols, responding to and documenting security-related incidents. Manage scheduling to ensure 24/7 coverage and availability for after-hours emergencies. Serve as a key liaison between IT support staff, end-users, and other IT functions. Job Qualifications Bachelor's degree in computer science, information technology, business administration, or a related field. 5-8 years of IT support or help desk experience, including at least 2-3 years in a supervisory/management role. Strong technical background with knowledge of IT systems, networks, and software. Hands-on experience with help desk ticketing systems and IT support tools. Certifications such as ITIL, CompTIA A+, or Certified Help Desk Manager (CHDM) preferred. Excellent leadership, communication, and customer service skills. Proven ability to analyze problems, implement solutions, and manage escalations effectively. Experience coordinating with vendors and managing service relationships. Ability to thrive in a fast-paced environment with a focus on continuous improvement. Prior experience in the government contracting space. Minimum Public Trust clearance. Salary Range: $85,000 to $120,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $85k-120k yearly Auto-Apply 60d+ ago
  • Managing Director, Government Contracts

    The Vertex Companies, LLC 4.7company rating

    Washington, DC job

    The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work. Job Description The Managing Director is responsible for driving practice area strategy by leading and managing client engagements, achieving financial performance goals, and fostering both client satisfaction and employee engagement. Key responsibilities include contributing to budget development, ensuring revenue and contribution targets are met, and identifying growth opportunities through innovative solutions that address market changes. As a subject matter expert, the Managing Director will craft practical client solutions and oversee the recruitment, development, and career progression of a high-performing team of consultants. By modeling the Company's core values, the Managing Director will provide inspirational leadership that empowers the team, encourages creativity, and drives collective goal achievement. Operations, Business Development, Leadership, Strategic Planning Responsible for supporting the practice in meeting or exceeding the defined annual budget (including revenue generation, overall utilization of assigned resources, and execution of profitable engagement work streams that may be either qualitative or quantitative in nature). Develop and implement strategic sales and marketing programs to acquire new accounts while retaining and expanding existing engagements within the practice area. Lead and delegate assignments effectively, providing clear instructions, monitoring progress, and ensuring consistently high-quality work product. Cultivate and maintain relationships with existing key and strategic accounts, while promoting cross-selling opportunities across other service areas. Achieve or exceed individual utilization goals, aligned with revenue targets set by company leadership. Manage, mentor, and develop a team of direct reports, fostering a culture of empowerment, execution, and growth. Drive business development, client coordination, and project management, while providing mentorship to staff and ensuring overall engagement success. Identify new market segments and assess operational challenges, ensuring readiness to adapt and excel in a competitive marketplace. Demonstrate understanding of market availability, resources and demand for services to evaluate and adjust pricing and delivery of strategies as needed. Enhance business development efforts using CRM tools, ensuring data-driven decision-making and streamlined operations. Travel as required to meet client, team, and leadership needs. Establish and maintain quality control standards for service delivery, addressing challenges swiftly to uphold a reputation for excellence and value. Prepare, oversee, and execute practice strategic plans that align with the organization's vision and defined business objectives. Review and maintain accurate contracts for work within the practice, coordinating with Legal Counsel Vice President. Ensure compliance of operations with all local, state and Federal (and International, if applicable) regulations, as well as compliance with company policy. Other duties as assigned. Qualifications Bachelor's degree in business administration, accounting, finance, or engineering field. Advanced degrees or professional certifications are highly desirable. Minimum of 12 years' industry experience. 5+ years' experience as a senior leader of a division or department, including responsibility for financial performance and experience leading service-oriented teams in a related industry. Consistently generate a minimum of $1M revenue annually from individual client relationships. In-depth knowledge of federal contracting principles, processes, and regulations, including the Federal Acquisition Regulation, the Cost Accounting Standards, Uniform Guidance for federal financial assistance, and related agency supplements. Experience testifying as an expert witness at trial or by deposition. Holders of a security clearance are highly desirable. Experience in providing Senior Review for technical report deliverables. Able to communicate effectively (written and verbal) with co-workers, clients, and vendors. Able to provide oversight and direction to assigned personnel. Excellent leadership, communication, and organizational skills. Excellent analytical and problem-solving skills. Proven ability to think strategically and effectively translate strategy into executable actions. Strong crisis management and conflict mediation skills. Proven emotional intelligence to work effectively with a wide variety of individuals at all levels, both internally and externally. Able to perform complex tasks and handle multiple priorities and the ability to perform exceptionally under high stress conditions. Knowledge of computer operations and standard software packages (word processing, spreadsheets, Adobe) required. Additional Information The Vertex Companies LLC is a dynamic growth focused organization committed to creating opportunities for our employees through continuous growth and success of the company. The successful candidate will share this commitment and will have the ability to contribute to our growth immediately. All your information will be kept confidential according to EEO guidelines. #LI-hybrid VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers. VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require assistance to complete any part of the application process, please contact our Recruiting team at ************************. NOTICE TO THIRD PARTY AGENCIES: Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
    $130k-236k yearly est. 24d ago
  • Director, Meetings, Events, & Convention

    QED National 4.6company rating

    Washington, DC job

    Job Title: Specialist, Meetings, Events & Convention (SMEC) Schedule: Monday - Friday, 8:30 AM - 4:30 PM (some flexibility required for events) Terms: Contract to Hire Travel: Significant travel required (all expenses covered) About the Role The Specialist, Meetings, Events & Convention (SMEC) provides high-level support for Seneca Resources' meetings and events, including the Annual Convention. This role involves coordinating logistics, managing schedules, supporting staff and attendees, and ensuring events run smoothly from planning through post-event evaluation. Key Responsibilities * Support the full life cycle of events: design, planning, execution, and post-event follow-up. * Coordinate calendars, schedules, vendor communication, and departmental documentation. * Assist with onsite logistics including registration, housing, event signage, packets, and shipments. * Serve as primary contact for attendee inquiries, virtual information desk support, and member assistance. * Provide venue, vendor, and restaurant recommendations for meetings and chapter dinners. * Assist with contracts, ensuring accuracy prior to signature. * Prepare and proofread event-related materials and communications. * Maintain supplier contacts and coordinate in-house vendor sessions. * Cultivate positive relationships with team members, chapters, and external partners. * Support office-based meetings and visitors as needed. Qualifications * Bachelor's degree or equivalent experience preferred. * Experience in meetings, events, hospitality, or association environments is a plus. * Strong organizational skills with the ability to manage multiple priorities. * Proficiency in Microsoft Office 365 and Teams; strong document editing and spreadsheet skills. * Excellent written and verbal communication skills. * Ability to work independently and collaboratively in a fast-paced environment. * Must be able to lift up to 40 lbs. Work Environment & Benefits * Primarily office-based with significant travel to events. * Collaborative, team-focused environment with opportunities for professional growth. * Full-time schedule with occasional after-hours work during events. * Competitive benefits package (health coverage, 401k contributions, transportation subsidy). About Seneca Resources: Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, North Carolina and New York that service clients throughout the United States. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
    $97k-133k yearly est. 8d ago
  • Associate Principal, Financial Aid Optimization

    EAB 4.6company rating

    Washington, DC job

    At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Associate Principal, Financial Aid Optimization Our Financial Aid Optimization division provides custom revenue optimization models designed to meet strategic enrollment objectives for client colleges and universities across the country. The Associate Principal position works closely with a data analyst team to find data-based insights to help optimize enrollment outcomes for a diverse and compelling portfolio of college and university clients. Associate Principals assist in all areas of our analysis, which includes having a working understanding of how analysis is constructed, coordinating project deliverables and meetings, interpreting and presenting the analysis to clients, and working to help clients formulate the best strategic uses of financial aid to achieve their enrollment goals. This position requires the ability to master the interpretation of the analysis and to effectively work with clients. This hire may be based in Richmond, VA; Washington, DC; or Bloomington, MN; this position is also open to remote employment within the continental United States. Primary Responsibilities: Understand how the economy, public policy, and public perception of the value of a college degree are affecting the behavior of students and their families Learn the recent enrollment history for each client, as well as their goals and objectives Understand the basics of how our analysis and simulations are constructed Interpret the descriptive slides and present the findings to clients Utilize the live simulation model to help clients set their aid policy Monitor the progress of clients toward their goals Present to committees and boards to educate and instill institutional knowledge and lead discussions on performance trends and simulations regarding enrollment and financial aid Answering ad hoc data-related and policy questions Because we work on both the academic calendar of colleges and the 18-month enrollment cycle (which has intense activity at specific points during the cycle), there are periods in which our work will require some evening or weekend work. Basic Qualifications: Bachelor's degree 7+ years of relevant work experience in which managing client/external relationships was a primary responsibility 5+ years of experience in admissions or financial aid at a four-year college or university Experience aligning strategic insights and solutions to client goals Professional or academic experience with a quantitative or data analysis focus Ability to persuasively present to clients and colleagues EAB's commitment to forward leaning, innovative strategies that successfully achieve their desired outcomes Proven relationship building, collaboration/teamwork orientation, and ability to influence for win-win outcomes Proficiency in Excel, Word, and PowerPoint Ability to travel up to 25% - this position requires travel to 15 - 20 college campuses during the summer and fall and intermittently throughout the rest of the year Ideal Qualifications: Graduate degree Experience with graduate, professional, or law admissions financial aid Experience leading large projects or events Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration. If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary (base) range for this role is $75,000 - $100,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
    $75k-100k yearly 24d ago
  • Help Desk Support Specialist (Washington, DC)

    Akira Technologies Inc. 4.1company rating

    Washington, DC job

    Akira Technologies is seeking skilled and responsive Help Desk Support Specialists to provide first-level technical assistance to staff. Due to the fast-paced nature of the work environment, staff members require immediate support when reaching out for technical help. This role demands well-trained professionals with strong analytical and communication skills to resolve workstation, peripheral, and general IT-related issues efficiently. This is an onsite role supporting a government client in Washington, DC. Ideal candidate must have an experience working in a fast-paced environment, with at least a Public Trust clearance. Job Responsibilities Provide real-time technical support via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues. Support Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, and network communications. Maintain accurate documentation of support requests and resolutions. Assist with setup and maintenance of workstations, printers, mobile devices, and other peripherals. Escalate complex issues to higher-level support teams when necessary. Deliver excellent customer service and maintain professionalism in all interactions. Ensure compliance with organizational IT policies and procedures. Minimum Qualifications Bachelor's degree in a related field; or 3+ years of relevant experience in hardware and software problem resolution. Technical proficiency in: Windows Server and Desktop environments Mac OS clients Microsoft Exchange and Office Suite Network communications and troubleshooting Completion of customer service skills training. Strong interpersonal and oral communication skills. At least a Public Trust Clearance Salary Range: $50,000 to $85,000 Akira's pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
    $50k-85k yearly Auto-Apply 60d+ ago
  • Business Program Manager, AI, Transparency Reporting

    Google 4.8company rating

    Washington, DC job

    Minimum qualifications: Bachelor's degree or equivalent practical experience. 3 years of experience in program or project management in an enterprise, compliance, AI, or technology environment. Preferred qualifications: Knowledge of the AI landscape, AI product development and key AI policy issues. Familiarity with AI documentation trends, such as model, data, and system cards. Ability to manage and coordinate a project, particularly when dealing with changing requirements, performing demands, inputs from multiple stakeholders and external deadlines. Excellent stakeholder management skills, with the ability to build relationships, align across multiple functions to create mutually workable solutions and effectively manage expectations. Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment. About the job As a Program Manager in Google's AI Transparency Reporting team within Trust and Safety, you will ensure the transparency and accountability of Google's AI systems to regulators and key opinion formers worldwide, delivering reporting that works across Google's Product Area (PA) ecosystem. You will contribute to critical projects in the changing AI Transparency Reporting space, collaborating extensively with cross-functional partners across Google to identify requirements, drive alignment, and deliver regulatory reports. You will serve as an expert in AI Transparency, translating technical concepts into clear, plain language for regulators and key opinion formers, ultimately ensuring that Google's transparency efforts are consistent, scalable, and sustainable across all products and services.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $107,000-$153,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Analyze incoming AI regulatory reporting requirements and prepare for operational deliverables across the team. Manage the coordination and delivery of AI regulatory reporting requirements, working closely with other members of the Regulatory Reporting team. Build relationships with cross-functional stakeholders to share insights and developments and coordinate on joint deliverables. Operationalize new and existing regulatory reporting processes, utilizing AI where possible, to maximize scale and efficiency and minimize risk. Establish a leadership presence with a global mindset and an ability to influence and inspire across all levels of the organization; ability to think holistically, with a bias to action, exemplary problem-solving skills and attention to detail.
    $139k-180k yearly est. 9d ago
  • PT Sales Associate: Rent The Runway

    Leap 4.4company rating

    Washington, DC job

    Job Description About the Brand At Rent the Runway, Our mission is to power women to feel their best every day. We started a rental revolution, and changed the fashion industry. In 2009, we disrupted the trillion-dollar fashion industry and changed the way women get dressed forever by pioneering the ‘Closet in the Cloud': a dream closet filled with an infinite selection of designer styles to rent, wear and return (or keep!). Every trend, every color, every print, everything you've ever wanted to wear - for a fraction of the cost. We've continued to expand our closet over the past decade, powering our community to save time, money and have more fun getting dressed. All while contributing to a more sustainable future of fashion.A community that shares more than just clothes. About the Role We are committed to finding exceptional talent to represent our boutique in DuPont Circle running from January 5th - February 10, 2026. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate thrives in a fast-paced, evolving environment, creating positive customer experiences and building brand loyalty. They balance multiple priorities while keeping the store organized and engaging. Responsibilities cover supporting sales initiatives, unpacking and packing merchandise, restocking rolling racks, organizing go-backs, handling sizing, and maintaining floor standards and cleanliness. This role also involves opening and closing procedures. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications Minimum Age: Must be at least 18 years old to align with company standards. Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients. Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience. Hourly Pay Range: $17 to $19. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills. Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges. Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams. Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment. Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism. Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Key Performance Indicators (KPI's) Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients. Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time. About LEAP The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! LEAP Perks Bonus Eligible Employee discount at Leap powered locations AllOne Health - Employee Assistance Programs Accrued PTO: Part-Time hourly employees can accrue based on local laws In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. Powered by JazzHR VrfOlwjPt8
    $17-19 hourly 11d ago
  • Freelance In-Person Event Specialist - Washington, DC

    Visit.org 3.7company rating

    Washington, DC job

    Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Washington, DC to help us manage the logistics of an upcoming in-person event, which will be held live at a city near you! The right candidate will be based in Washington, DC, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. Who are we? Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities: Our team will set you up for success by coordinating all of the event details, shipping event materials, and arranging staffing for each event. We need YOU to be our day-of hands on the ground! Be our next onsite Event Coordinator for fun, engaging, team-building, social impact activities, experiences, and events that support a great cause. Event Preparation: Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience Be the Visit.org representative, leader, and problem solver at events Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner Manage check-in process for in-person events; providing a warm and friendly welcome to guests Problem-solving issues such as missing supplies, late staff, technology challenges, etc. Escalate issues to the Events Team when necessary to keep them informed or help problem-solve Send consistent updates, photos, and videos to Events Team throughout event Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center Pack supplies and add shipping labels which may include loading boxes Requirements Fluency in English and strong communication skills Based in Washington, DC Schedule flexibility with availability to work on a contract per-event basis, as needed Experience in complex, large-scale events and smaller executive-level intimate events Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations Quick thinker - in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly Self-starter who is organized and detail-oriented You love building relationships with customers and enjoy customer service Experience with group facilitation and managing group dynamics You are able to work flexible hours, including nights and weekends, as needed Willing and eager to travel to various areas of the local region You have super strong interpersonal and customer service skills, especially in fast-paced situations Able to wear many hats and take on varied tasks and projects Comfort being present and interacting with large crowds Physical Demands: Able to lift, slide, and carry up to 30 lbs. Able to stand for an extended period of time This is an on location, in person , per event contract role In Washington, DC. This role is open only to those candidates already based in Washington, DC. No relocation packages are offered at this time. Benefits Competitive hourly rate The chance to do meaningful and impactful work The opportunity to meet with social impact-minded individuals A chance to build your experience for your resume! Potential for recurring freelance employment with Visit.org
    $36k-53k yearly est. Auto-Apply 60d+ ago
  • Space Acquisition PEM Support Analyst

    Sigmatech, Inc. 4.0company rating

    Washington, DC job

    Job Description Sigmatech, Inc. is seeking highly qualified and motivated Space Acquisition Program Element Monitor (PEM) Support Analyst in support of the Assistant Secretary of the Air Force for Space Acquisition and Integration (SAF/SQ) in Arlington, VA. SAF/SQ has overall responsibility for Department of the Air Force (DAF) space systems acquisition and architectures oversight as well as integration of allied, civil, and commercial space capabilities into United States Space Force (USSF) architectures. These responsibilities are carried out in close collaboration with the Chief of Space Operations (CSO) and the USSF staff. SAF/SQ also serves as the Space Service Acquisition Executive (SAE) and oversees and directs the activities of the Space Rapid Capabilities Office (SpRCO), Space Systems Command (SSC), and the Space Development Agency (SDA). SAF/SQ's guiding objectives are to (1) drive speed into space acquisitions, (2) make our space architecture more resilient, (3) integrate our space architecture with other war fighting domains, (4) drive program management discipline across our acquisitions, and (5) ensure that space and ground acquisitions are time phased to optimize operational availability. Achieving these objectives requires a workforce with broadly diverse and deep skills in system engineering, program management, architecture analysis, program planning and budgeting, and executive level communications and support. This position requires familiarity in the following areas: DoD, commercial and civil space operations, ground systems, on-orbit systems, links, international capabilities, threats, cyber operations and security. The candidate should be comfortable providing expertise in supporting the development, integration, and coordination of Space Acquisition policies and strategies across DoD and interagency stakeholders. Responsibilities The Space Acquisition PEM Support Analyst will primarily support the Capability Development Directorate (SAF/SQS). Working independently, or as part of a diverse multi-disciplined team, the candidate will: Provide impartial assessments of programs approaching key decision points as well as prime Contractor technical and operational issues. Review and provide recommendations on existing and proposed Space Force acquisition and capability area policies and implementation. Review and evaluate the impact of national, DoD, JCS, and civil government policies and activities that affect Space Force acquisition programs and capability areas. Develop and maintain an integrated baseline to capture the architecture, performance, utility, costs, and milestones associated with programs (operational, in development, and future). Analyze system level and system-of-systems level requirements, needs, and capabilities. Explore opportunities for integration, as well as for migrating into the NSS enterprise new and emerging technologies, concepts, research, and development efforts from DoD, IC, civil, and commercial sources. Identify integration opportunities across the NSS enterprise including the integration of space with non-space (cyber, terrestrial, maritime, and air) capabilities. Collaborate with external systems engineering organizations. Provide technical and acquisition support to communicate critical information, such as senior leader decision forums, annual planning guidance, and the results of periodic portfolio reviews to support decisions affecting future space and space-related systems and capabilities. Provide the required expertise in planning, programming, budget, and execution to ensure SAF/SQ's program and budget submissions correlate with existing plans, policy, guidance, and architectural decisions. Support the assessment of the DoD program/budget submissions to develop Space Program Assessments and evaluate service POM compliance with policy intent. Provide assessments to SAF/SQ and advise the Three-Star Programmer's Review and Defense Management Action Group (DMAG) on Assist the SAF/SQ in assessing NSS programs for capability gaps and overlaps and formulating recommendations to support NSS decision makers. Any other tasks closely associated with the performance of duties listed above. Required Qualifications Must have an active TS security clearance with SCI eligibility. Bachelor's Degree and at least 7 years of experience working in a space-related field. Familiarity with the full range of Space Operations and Associated Capabilities. Familiarity with Defense Space and National Security Space in the areas of strategy, requirements, capabilities, architectures, programs, acquisition, and operations. Familiarity with civil, commercial, and international space capabilities. Experience working on a headquarters staff. Excellent organizational skills; ability to plan, track, and maintain due dates for multiple tasks and products central to the organization's business processes. Exemplary writing and editing skills. Strong attention to detail. Ability to adapt to rapidly changing work environments while maintaining flexibility and versatility. Experience working successfully with senior executives at multiple organizational levels. Demonstrated proficiency with using Microsoft Office and other standard computer applications. Experience fostering stable and productive working relationships that communicate expectations and promote cooperation. Experience communicating effectively and concisely using a variety of styles and techniques appropriate to the audience. Ability to work collaboratively with personnel at all levels of the customer organization to deliver results; strong networking, interpersonal, and customer service skills are key. EEO employer
    $69k-100k yearly est. 5d ago
  • Senior HM&E LFT&E Support

    R&P Technologies 3.9company rating

    Washington, DC job

    R&P is looking for a motivated and experienced candidate who wants to join our team. We are a small-sized defense contractor providing Engineering, Logistics, Program Management and Technical Services to government clients. We need a Senior HM&E LFT&E SME ready to join a fast-paced and exciting work environment. Responsibilities * Provide technical support for HM&E systems, test and evaluation. * Provide shipboard support for T&E events both in port and underway. * Attend meetings and conferences pertaining to T&E strategy development. * Review and provide input to document and program products supporting LFT&E requirements. * Participate in working groups supporting LFT&E planning and execution. * Augment shipboard teams supporting the preparation for and execution of LFT&E and delivery related events. * Provide CDRL metrics for review Qualifications * Bachelor's Degree * 10+ years relevant work experience * Secret clearance required EEO Statement R&P Technologies provides equal opportunity for all persons and prohibits discrimination in employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability (including pregnancy, childbirth or related medical conditions), veteran or marital status, or any other factor prohibited by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training. R&P maintains an Affirmative Action Plan to establish fair access to employment opportunities and to create a work community that is an accurate reflection of the qualified workforce. Due to security clearance requirements, U.S. citizenship is required for most positions Salary R&P offers a highly competitive compensation package that includes contributions towards health insurance, 401(k) matching, and other non-salary benefits. Exact salary will be commensurate with experience and qualifications. Qualifications Secret
    $89k-129k yearly est. Auto-Apply 19d ago
  • FT Sales Advisor: Grown Brilliance

    Leap 4.4company rating

    Washington, DC job

    Job DescriptionAbout the Brand: Grown Brilliance, founded by Akshie Jhaveri-a third-generation jeweler-was built on a mission to create a transparent and value-driven approach to fine jewelry. With 100% conflict-free lab-grown diamonds of the highest quality, Grown Brilliance combines timeless style with conscious living. Inspired by her family's legacy, Akshie sought to redefine the jewelry industry by empowering clients with beautifully crafted, sustainable jewels that transform how they look and feel. As a proud minority-female-founded and 75% female-led company, Grown Brilliance champions women who push creative and commercial boundaries, inspiring future generations to pursue their passions. About the Role: We are committed to finding exceptional talent to represent our Grown Brilliance boutique in Georgetown. We are seeking dynamic Sales Advisors who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage. Position Qualifications: Minimum Age: Must be at least 18 years old to align with company standards. Experience: A background in luxury retail, jewelry sales, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients. Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence. Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience. Hourly Pay Range: $21/hr to $24/hr. Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications. Interpersonal Skills: Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills. Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges. Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams. Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment. Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism. Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness. Key Performance Indicators (KPI's): Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients. Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here! Leap Perks: Bonus Eligible Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health - Employee Assistance Programs 401K Accrued PTO: Part-Time hourly employees can accrue based on local laws Employee discount In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued. Powered by JazzHR WSFBlzxBJR
    $21-24 hourly 28d ago
  • Project Support Specialist

    Enlightened Inc. 4.1company rating

    Washington, DC job

    Enlightened is seeking a Project Support Specialist to join our team at our corporate headquarters in downtown DC.
    $29k-43k yearly est. Auto-Apply 60d+ ago
  • Managing Director, Government Contracts

    The Vertex Companies 4.7company rating

    Washington, DC job

    The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work. Job Description The Managing Director is responsible for driving practice area strategy by leading and managing client engagements, achieving financial performance goals, and fostering both client satisfaction and employee engagement. Key responsibilities include contributing to budget development, ensuring revenue and contribution targets are met, and identifying growth opportunities through innovative solutions that address market changes. As a subject matter expert, the Managing Director will craft practical client solutions and oversee the recruitment, development, and career progression of a high-performing team of consultants. By modeling the Company's core values, the Managing Director will provide inspirational leadership that empowers the team, encourages creativity, and drives collective goal achievement. Operations, Business Development, Leadership, Strategic Planning Responsible for supporting the practice in meeting or exceeding the defined annual budget (including revenue generation, overall utilization of assigned resources, and execution of profitable engagement work streams that may be either qualitative or quantitative in nature). Develop and implement strategic sales and marketing programs to acquire new accounts while retaining and expanding existing engagements within the practice area. Lead and delegate assignments effectively, providing clear instructions, monitoring progress, and ensuring consistently high-quality work product. Cultivate and maintain relationships with existing key and strategic accounts, while promoting cross-selling opportunities across other service areas. Achieve or exceed individual utilization goals, aligned with revenue targets set by company leadership. Manage, mentor, and develop a team of direct reports, fostering a culture of empowerment, execution, and growth. Drive business development, client coordination, and project management, while providing mentorship to staff and ensuring overall engagement success. Identify new market segments and assess operational challenges, ensuring readiness to adapt and excel in a competitive marketplace. Demonstrate understanding of market availability, resources and demand for services to evaluate and adjust pricing and delivery of strategies as needed. Enhance business development efforts using CRM tools, ensuring data-driven decision-making and streamlined operations. Travel as required to meet client, team, and leadership needs. Establish and maintain quality control standards for service delivery, addressing challenges swiftly to uphold a reputation for excellence and value. Prepare, oversee, and execute practice strategic plans that align with the organization's vision and defined business objectives. Review and maintain accurate contracts for work within the practice, coordinating with Legal Counsel Vice President. Ensure compliance of operations with all local, state and Federal (and International, if applicable) regulations, as well as compliance with company policy. Other duties as assigned. Qualifications Bachelor's degree in business administration, accounting, finance, or engineering field. Advanced degrees or professional certifications are highly desirable. Minimum of 12 years' industry experience. 5+ years' experience as a senior leader of a division or department, including responsibility for financial performance and experience leading service-oriented teams in a related industry. Consistently generate a minimum of $1M revenue annually from individual client relationships. In-depth knowledge of federal contracting principles, processes, and regulations, including the Federal Acquisition Regulation, the Cost Accounting Standards, Uniform Guidance for federal financial assistance, and related agency supplements. Experience testifying as an expert witness at trial or by deposition. Holders of a security clearance are highly desirable. Experience in providing Senior Review for technical report deliverables. Able to communicate effectively (written and verbal) with co-workers, clients, and vendors. Able to provide oversight and direction to assigned personnel. Excellent leadership, communication, and organizational skills. Excellent analytical and problem-solving skills. Proven ability to think strategically and effectively translate strategy into executable actions. Strong crisis management and conflict mediation skills. Proven emotional intelligence to work effectively with a wide variety of individuals at all levels, both internally and externally. Able to perform complex tasks and handle multiple priorities and the ability to perform exceptionally under high stress conditions. Knowledge of computer operations and standard software packages (word processing, spreadsheets, Adobe) required. Additional Information The Vertex Companies LLC is a dynamic growth focused organization committed to creating opportunities for our employees through continuous growth and success of the company. The successful candidate will share this commitment and will have the ability to contribute to our growth immediately. All your information will be kept confidential according to EEO guidelines. #LI-hybrid VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers. VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected]. NOTICE TO THIRD PARTY AGENCIES: Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.
    $130k-236k yearly est. 60d+ ago
  • Freelance In-Person Event Specialist - Washington, DC

    Visit.org 3.7company rating

    Washington, DC job

    Job Description Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Washington, DC to help us manage the logistics of an upcoming in-person event, which will be held live at a city near you! The right candidate will be based in Washington, DC, and have corporate event experience, entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. Who are we? Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities: Our team will set you up for success by coordinating all of the event details, shipping event materials, and arranging staffing for each event. We need YOU to be our day-of hands on the ground! Be our next onsite Event Coordinator for fun, engaging, team-building, social impact activities, experiences, and events that support a great cause. Event Preparation: Join virtual planning meetings ahead of each event with all parties: corporate partner, nonprofit partner, Visit.org event host, Visit.org event coordinators, etc Take ownership and responsibility of our in-person events: be on-site to set up, align with the on-site team, tear down, clean site areas, problem-solve, and ensure high-quality customer experience Be the Visit.org representative, leader, and problem solver at events Align roles and responsibilities with the onsite team: event host, nonprofit organization, venue, additional staff, and corporate partner Manage check-in process for in-person events; providing a warm and friendly welcome to guests Problem-solving issues such as missing supplies, late staff, technology challenges, etc. Escalate issues to the Events Team when necessary to keep them informed or help problem-solve Send consistent updates, photos, and videos to Events Team throughout event Breakdown after the event ends, helping to clean the site and repackage and ship all materials back to the distribution center Pack supplies and add shipping labels which may include loading boxes Requirements Fluency in English and strong communication skills Based in Washington, DC Schedule flexibility with availability to work on a contract per-event basis, as needed Experience in complex, large-scale events and smaller executive-level intimate events Shown experience in executing events at the highest level and continuously raising the bar on content and the customer experience Resourcefulness, have the ability to exhibit grace under pressure, and be solutions-minded in ambiguous situations Quick thinker - in the life of events, we have a back-up plan for the back-up plan; you can problem-solve on the fly Self-starter who is organized and detail-oriented You love building relationships with customers and enjoy customer service Experience with group facilitation and managing group dynamics You are able to work flexible hours, including nights and weekends, as needed Willing and eager to travel to various areas of the local region You have super strong interpersonal and customer service skills, especially in fast-paced situations Able to wear many hats and take on varied tasks and projects Comfort being present and interacting with large crowds Physical Demands: Able to lift, slide, and carry up to 30 lbs. Able to stand for an extended period of time This is an on location, in person , per event contract role In Washington, DC. This role is open only to those candidates already based in Washington, DC. No relocation packages are offered at this time. Benefits Competitive hourly rate The chance to do meaningful and impactful work The opportunity to meet with social impact-minded individuals A chance to build your experience for your resume! Potential for recurring freelance employment with Visit.org
    $36k-53k yearly est. 7d ago
  • Navy Financial Associate - Washington, D.C.

    Serco Group 4.2company rating

    Washington, DC job

    Looking for a finance opportunity at a place you can have influence every day? Then Serco has a right opportunity for you! As the Navy Financial Associate, you will be a part of Team Submarine, located in Washington, DC. As part of this dynamic team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors. Serco supports the US Navy for their Team Submarine contract in the maintenance, sustainment, and disposal of in-service submarines. The Team Submarine concept unifies diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force. In this role, you will: * Provide daily support to Financial Management team. * Provide financial analyst services including data gathering, budget and financial analysis, and trend analysis. * Be responsible for various financial functions such as budgeting, auditing, forecasting and analysis. * Create, maintain, and update financial databases and spreadsheets, and generates various financial reports as required. * Maintain appropriate records and documentation. * Be adept at designing, building, and maintaining cost database for labor and material for the contract. * Develop estimated at completion (EACs) for contract requirements, maintaining costs metrics documentation, building PMR slide, and maintaining burn rate dashboard. * Conduct analysis at the availability level as well as at the Ship Work List Number (SWLIN)level, estimating costs for Hull, Mechanical & Electrical System (HM&E), * Develop pricing for future negotiations and analyze the burn rate of these various systems to forecast delivery and potential schedule impacts. * Track invoices and develop a database for labor material and leaser hours expended on contracts. * Analyze contract changes, cost ceiling changes, and Incentive fee reservation changes to maintaining a contract costs reconciliation database every month. * Provide financial models and financial statements, applies forecasting techniques, and evaluates performance against budget submissions. * Coordinate with Branch Head and field activities to establish funding priorities. * Reconcile Spend Plans to match the Resource Management Plans. * Coordinate with the field activities to establish timely receipt of reimbursable funds. * Prepare Unclassified and Classified briefs for audiences up to and including the Flag level. * Set meetings and specified Program Integrated Product Teams (IPTs). * Set high personal standards for performance/conduct. * Demonstrate ability to be a team player; works well with others; contributes positively to work/team environment while continually seeks ways to enhance contribution to the team. Also, have the ability to work both in a team environment and independently, and often under short, multiple deadlines. Qualifications To be successful in this role, you will have: * Ability to obtain and maintain an active DOD Secret Clearance * US Citizenship * A Bachelor's degree in Accounting, Business, Finance, or related field is desired. * 8 years of experience * Knowledge of the Navy's Planning, Programming, Budgeting, and Execution processes and policies. * Knowledge of the Microsoft Office Suite to include, Excel and PowerPoint. * The ability to travel at least 10% of the time. Additional desired experience and skills: * An active or current DoD Secret clearance. * Experience working within the DoD and/or the Armed Forces * One year experience supporting a DoD customer as a financial analyst is desired. Must be familiar with rules governing the different Navy Appropriations, with specific knowledge of O&M,N accounts a desired bonus. * Budget Automation and Process Improvement. * Cost Analysis. * Data Management and Analysis. * Navy Enterprise Resource Planning (ERP) * DoN financial automated and budgeting systems to perform financial execution functions. * Work experience in the Navy and specifically within Team Submarine or submarines in general. * Knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures. If you are interested in supporting and working with our military and sailors, and an enthusiastic Serco team, then submit your application now for immediate consideration - it only takes minutes to apply and could change your career! Meet Your Recruiter! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan that includes counseling conditions * Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.
    $59k-88k yearly est. Easy Apply 9d ago
  • Policy and Implementation Specialist

    Serco 4.2company rating

    Washington, DC job

    Serco is seeking a motivated and results driven health policy advisor to shape and drive strategic policy and operations initiatives. The candidate would join our talented and fast-paced team supporting millions of people applying for healthcare coverage via the Affordable Care Act (ACA) Health Insurance Marketplace (Marketplace). This dynamic position will provide thought leadership and management to implement policy and program changes for processes and systems that review, adjudicate, and assist consumer applications. As such, the candidate in this role will closely collaborate with Serco Leadership; Service Delivery, IT Solutions and Delivery; and Operations teams; and CMS Executives. The candidate in this position ideally brings the unique combination of subject matter expertise in health insurance markets trends, federal and state health insurance policies and programs (such as the ACA Marketplaces, Medicaid/CHIP and Medicare), as well as technical understanding of eligibility and enrollment processes to coordinate and optimize multiple aspects of verification operations. This role is primarily located in Serco's Herndon, VA office with possibility of telework options. In this role, you will: Advise on health and insurance policies, program changes, and market trends that would impact CMS programs, especially the ACA Marketplace eligibility and enrollment operations Monitor health policy-related guidance, regulations, and legislation Research, analyze and report on market and insurance coverage trends Stay abreast of CMS programs and latest analysis, research, evaluations, and reports from government, industry, think tanks, and advocacy organizations Proactively identify potential changes that impact consumer applying for health insurance through the Marketplace and provide in-depth analysis and recommendations Develop strategic planning and program improvements initiatives that would optimize Marketplace eligibility processing and enhance consumer enrollment outcomes Serve as an eligibility and enrollment policy subject matter expert integrating knowledge of the eligibility policy to Marketplace verification program process and operations Support leadership and teams (business, operations, and systems teams) on eligibility requirements as policy changes or processes are improved or enhanced Incorporate policy changes and operationalize new or revised guidance Manage and/or coordinate priority projects that crosscut multiple teams and product lines to analyze business, functional, and technical requirements; draft operational plans and documentation; and develop performance analytics Perform liaison role delivering executive level communication and consultation Deliver strategic written and oral briefings to CMS and Serco Leadership with clear and concise descriptions on policy and/or program changes including options, requirements, and potential impacts Communicate key policy changes to CMS and Serco teams through detailed, well-written memos, briefs, analysis, evaluations, reports and presentations Develop and maintain effective and efficient working relationships with the Client, interfacing with government SMEs and Serco teams Contribute to business development efforts to accelerate growth Identify and pursue potential business opportunities that align with Serco's objectives and capabilities Provide policy, implementation, and innovation expertise in drafting responses to sources sought, request for proposals, and other business development requirements Performs other tasks as required or assigned Qualifications Required Qualifications: Bachelor's degree in relevant field, e.g. public health, health administration, government, or law or other appropriate degree required Minimum five year's project management experience for complex government program Minimum five years' experience providing ACA Health Insurance Marketplace policy expertise in government or advocacy organization; OR Minimum five years of experience performing legislative, regulatory and program analyses and/or research on government health programs (such as Marketplace, Medicaid, CHIP, and Medicare) and/or private health insurance Demonstrated knowledge of the Marketplace eligibility and enrollment policies and processes, or other federal health programs (such as Medicaid, Children's Health Insurance Program or Medicare) and private health insurance industry Ability to travel up to 10% of the time Desired Competencies: Expertise in Affordable Care Act legislative, regulatory and sub-regulatory guidance Well-versed on the Marketplace eligibility and enrollment processes and the operations that support verifications Knowledge of other federal health programs (such as Medicaid, Children's Health Insurance Program and Medicare) and private health insurance industry Understanding of ACA and Marketplace policy issues affecting consumer coverage Demonstrated capabilities in qualitative and quantitative research and analysis, especially related to CMS programs Ability to navigate with complex and changing policy and political environment Strong leadership and organizational skills Exceptional interpersonal and Client management skills Strong verbal and written communications skills If you are interested in supporting our mission and working with a passionate team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************************ If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email *********************. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role). Medical, dental, and vision insurance Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract 401(k) plan that includes employer matching funds Tuition reimbursement program Life insurance and disability coverage Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Employee Assistance Plan that includes counseling conditions Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please visit: ****************************************** Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: ********************.
    $72k-90k yearly est. Auto-Apply 17d ago
  • Business Program Manager, AI, Transparency Reporting

    Google 4.8company rating

    Washington, DC job

    _corporate_fare_ Google _place_ Washington D.C., DC, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. **Minimum qualifications:** + Bachelor's degree or equivalent practical experience. + 3 years of experience in program or project management in an enterprise, compliance, AI, or technology environment. **Preferred qualifications:** + Knowledge of the AI landscape, AI product development and key AI policy issues. + Familiarity with AI documentation trends, such as model, data, and system cards. + Ability to manage and coordinate a project, particularly when dealing with changing requirements, performing demands, inputs from multiple stakeholders and external deadlines. + Excellent stakeholder management skills, with the ability to build relationships, align across multiple functions to create mutually workable solutions and effectively manage expectations. + Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment. **About the job** As a Program Manager in Google's AI Transparency Reporting team within Trust and Safety, you will ensure the transparency and accountability of Google's AI systems to regulators and key opinion formers worldwide, delivering reporting that works across Google's Product Area (PA) ecosystem. You will contribute to critical projects in the changing AI Transparency Reporting space, collaborating extensively with cross-functional partners across Google to identify requirements, drive alignment, and deliver regulatory reports. You will serve as an expert in AI Transparency, translating technical concepts into clear, plain language for regulators and key opinion formers, ultimately ensuring that Google's transparency efforts are consistent, scalable, and sustainable across all products and services.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $107,000-$153,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Analyze incoming AI regulatory reporting requirements and prepare for operational deliverables across the team. + Manage the coordination and delivery of AI regulatory reporting requirements, working closely with other members of the Regulatory Reporting team. + Build relationships with cross-functional stakeholders to share insights and developments and coordinate on joint deliverables. + Operationalize new and existing regulatory reporting processes, utilizing AI where possible, to maximize scale and efficiency and minimize risk. + Establish a leadership presence with a global mindset and an ability to influence and inspire across all levels of the organization; ability to think holistically, with a bias to action, exemplary problem-solving skills and attention to detail. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $139k-180k yearly est. 10d ago
  • Service Desk Support Specialist

    T-Rex Solutions 4.1company rating

    Washington, DC job

    Job Description T-Rex is seeking a Service Desk Tier 1 Support Specialist to join the Process and Tools (P&T) team, supporting the PEO Defense Healthcare Management System (DHMS). The PEO DHMS is transforming the delivery of health care and advance data sharing through a modernized electronic health record for service members, veterans, and their families. The Workforce 3.0 program within DHMS is a managed solution that leverages innovative new processes, methods, and best-in-class methodologies from the private sector to enable the entire PEO DHMS workforce to deliver world-class technology. The DHMS systems provide important health IT capabilities to 9.6 million active military, their families, and their beneficiaries. This program supports management of technical deployments, field deployments, and technology training/adoption. Let's talk about how you can help make a difference! Responsibilities: Operate the Process and Tools Support Desk, including monitoring support channels, capturing requests and providing Tier-1+ response within the SLA rules. Develop and maintain usable and useful Dashboards, FAQs, and Job Aids for the delivery of superior service support. Guide access requests through the approval process Gather information and requirements for enhancement requests Identify, troubleshoot, and resolve Tier 1 support requests. Escalate complex issues to Tier 2 support as needed Conduct periodic online support sessions allowing users a scheduled window to present and troubleshoot unique questions and utilization requests. Work with the internal team to plan upgrades, adoption campaigns, and coordination of requests for enhancement. Execute advanced reporting for Test and other workstreams. Participate in request review and prioritization working teams. Support tools and access delivery workshops, forums, and Tiger Teams. Engaging in Partner on-boarding coordination. Keep internal documentation up to date as required by system changes. Contribute to the development and maintenance of a knowledge base of common issues and solutions. Develop training documentation and how-to guidance. Requirements: Minimum 5 years of recent and relevant IT Service Desk experience. Proven experience as an IT Service Desk Analyst or similar role in IT. Sound understanding of IT Service Desk operations, computer systems (hardware/software), networks, etc. Experience in analysis, implementation, and evaluation of IT systems and their specifications. Experience using JIRA in support of Service Desk activities. Risk Management experience. Requirements gathering experience. Ability to work independently as well as part of a larger team. Strong written and verbal communication skills. Desired Skills: Bachelor's Degree preferred in Information Technology, Computer Science, Engineering, or another similar discipline. Experience using ServiceNow and JIRA ITIL Knowledge Security+ Certification. Experience at the Defense Health Agency. T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $95,000 - $130,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
    $38k-52k yearly est. 4d ago
  • Senior Information Systems Specialist

    Isys Technologies 4.1company rating

    Washington, DC job

    Minimum Clearance Required No Clearance Responsibilities I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, including the Department of Defense. We are seeking a Senior Information Systems Specialist to support our customer's operations in Washington, DC. This effort provides our Government customer with IT Staffing and Consulting services. This position will be on-site. Responsibilities: * Providing end-user support (including help desk, if required for assigned task) for various software as listed in Section C.2.1 of this SOA, Technology Platform Tools and Utilities. * Providing user and desktop support for email system. * Providing mobile device support (client-side). * Providing support for workstations and peripherals. Qualifications Essential Requirements: * US Citizenship Required Experience: * 7+ years of experience with task order application * 7+ years of experience with task order technologies Education and Certifications: * A Bachelor's degree from an accredited college or university I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status. Salary bands have not yet been determined for this opportunity. I2X Technologies considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, and market and business considerations when extending an offer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. While performing the duties of this job, the employee will regularly sit, walk, stand, and climb stairs and steps. May require walking long distance from parking to workstation. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and the public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress. I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.
    $69k-96k yearly est. Auto-Apply 60d+ ago

Learn more about Global Consulting International, Inc. (GCI) jobs

Most common locations at Global Consulting International, Inc. (GCI)