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Global program manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Mark Paquette,
Dr. Laura Deeter PhD
Below we've compiled a list of the most critical global program manager skills. We ranked the top skills for global program managers based on the percentage of resumes they appeared on. For example, 11.5% of global program manager resumes contained project management as a skill. Continue reading to find out what skills a global program manager needs to be successful in the workplace.

15 global program manager skills for your resume and career

1. Project Management

Here's how global program managers use project management:
  • Increased project management maturity by developing and implementing new planning tools, project methodology, project governance, and requirements management.
  • Increased customer survey results six points by creating and implementing project management methodologies to empower service engineers in managing individual projects.

2. Program Management

Here's how global program managers use program management:
  • Instituted sound Change Management fundamentals and models to move the organization forward with respect to Program Management and formal methodologies.
  • Program management responsibilities included: Managing multiple projects in several countries, implementing, organize and review projects regularly.

3. Global Program

Here's how global program managers use global program:
  • Managed IB Equities Global Program for critical front-office application infrastructure and application enhancements.
  • Managed global programs to support demand management and channel collaboration.

4. Client Facing

Here's how global program managers use client facing:
  • Work independently and collaboratively with colleagues to manage all client facing activities to support appropriate products.
  • Manage external client facing relationships and partners with corporate and regional business areas.

5. External Stakeholders

Here's how global program managers use external stakeholders:
  • Identify internal and external stakeholders, manage stakeholder registry and communication plans.
  • Report updates on project milestones, deliverables and resources allocation: Communicate project status/risks to internal and external stakeholders.

6. Process Improvement

Here's how global program managers use process improvement:
  • Consult with client's management teams and end users to identify product/process improvement opportunities, resolve post implementation and operational defects.
  • Manage cross-functional team from project initiation to commercial product release with constant concentration on process improvement.

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7. Portfolio

Here's how global program managers use portfolio:
  • Advanced Development activities included defining innovation portfolio management as well as working with Bell Laboratories on next wave computing e.g.
  • Collaborated with Regional Practice Leads and Portfolio Managers to define product and solution training requirements.

8. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how global program managers use hr:
  • Supervised and trained HR Analyst; communicated performance feedback and year-end compensation.
  • Influenced $750K in yearly executive coaching spending by consulting with HR business functions on initiatives that yielded the highest value.

9. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how global program managers use continuous improvement:
  • Assisted business units in identifying and pursuing continuous improvement opportunities to support strategic goals and objectives.
  • Mentored highly tenured team for increased performance and continuous improvement through regularly scheduled one-on-one meetings.

10. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how global program managers use infrastructure:
  • Authored all key infrastructure documents including a launch readiness toolkit which provided associates critical operational support throughout major product launches.
  • Deployed worldwide training for external business partners utilizing e-Learning infrastructure, enabling global launch of enhanced Partner Plan program.

11. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how global program managers use risk management:
  • Assembled and ran risk management workshops proactively addressing potential risk and mitigation strategies leading to more effective and timely deliveries.
  • Controlled cost-schedule-performance, funding needs, financial planning, risk management including technical reviews and audits.

12. ROI

Here's how global program managers use roi:
  • Validated compliance with the original business cases, scope, schedule, expected benefits and ROI prior to closure.
  • Developed evaluation strategy for HP's Leadership Program focused on ROI and retention of top functional managers.

13. Governance

Governance is the means by which countries or organizations are overseen or controlled by their leaders. This may be through laws, regulations, policies and processes that guide behaviour in a way that upholds the principles defined by the leaders. Often, they come with consequences for breach and reward for implementation.

Here's how global program managers use governance:
  • Contributed to an effective governance process for global projects, ensuring early delivery engagement.
  • Led quarterly executive governance meetings and monthly operations review meeting for global suppliers.

14. Blended Learning

Here's how global program managers use blended learning:
  • Increased Europe-Middle East-Africa sales pipeline nearly 75% by developing and implementing innovative Solutions Selling blended learning program.
  • Instituted distance and eLearning initiatives as part of blended learning program that doubled participation.

15. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how global program managers use cloud:
  • Identified, piloted and implemented innovative new technology including IBM Connections and various mobile and cloud solutions.
  • Cloud and Enterprise Release Management of Azure releases to the MSFT Tech Support Contact Centers and Organizations globally.
top-skills

What skills help Global Program Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on global program manager resumes?

Mark PaquetteMark Paquette LinkedIn profile

Principal Program Coordinator, University of Colorado Colorado Springs

Many skills standout on resumes, but I believe these are the four best: technical skills, leadership skills, problem-solving skills, and communication-specifically the ability to be concise and accurate. I think a better way to think about this is that relevant information is what stands out. Many resumes are packed full of irrelevant details, subjective statements of soft skill, and lack quantifiable bullets that show skill or accomplishment for the role to which one is applying. Recruiters lose interest in irrelevancy, and they do so quickly (average amount of time a recruiter spends on a resume is just 6 seconds).

Additionally, I've seen hundreds of resumes full of errors in grammar, spelling, punctuation, and even the individual's own name, yet they also claim to have "excellent communication skills" or be "detail-oriented"-so there is a disconnect. Candidates who tailor their resumes to the job, ensuring their experiences and education showcase relevancy to such position, and who do so with accuracy, demonstrate the best skill of all-that they are qualified for, and understand, the position at hand.

What global program manager skills would you recommend for someone trying to advance their career?

Dr. Laura Deeter PhD

Professor of Practice: Horticulture and Crop Science, Ohio State University

There are more than enough positions out there to find one with a good starting salary. Apply for as many as you can.
Be willing to relocate to another city or state.

What technical skills for a global program manager stand out to employers?

Peggy SmithPeggy Smith LinkedIn profile

Department Chair, Arlington Baptist University

It is my fervent belief (based on research and trends) that the technical skills associated with IT, computer programming, software management, social media specialist, customer relations management (CRM), sales, & marketing will be in high demand particularly as we navigate this new normal world in which we are currently living.

What soft skills should all global program managers possess?

Dr. Daryl GreenDr. Daryl Green LinkedIn profile

Associate Professor of Business, Oklahoma Baptist University

The National Association of Colleges and Employers (NACE) has identified eight competencies associated with career readiness. These soft skills include career management, communication, critical thinking, cultural intelligence, digital literacy, leadership, professionalism, and teamwork. Sadly, most students are not aware of employers' expectation of career readiness competencies. College students who develop these career readiness competencies will be better prepared to compete for future job opportunities.

List of global program manager skills to add to your resume

Global program manager skills

The most important skills for a global program manager resume and required skills for a global program manager to have include:

  • Project Management
  • Program Management
  • Global Program
  • Client Facing
  • External Stakeholders
  • Process Improvement
  • Portfolio
  • HR
  • Continuous Improvement
  • Infrastructure
  • Risk Management
  • ROI
  • Governance
  • Blended Learning
  • Cloud
  • CRM
  • ELearning
  • Customer Satisfaction
  • Logistics
  • Provide Management
  • Digital Marketing
  • Led Training
  • Cloud Computing
  • Macro
  • Lean Six Sigma
  • Product Development
  • Lifecycle Management
  • Vendor Relationships
  • Channel Marketing
  • Sigma
  • Business Process
  • Subject Matter Experts
  • Shared Services
  • SME
  • Status Reports
  • R
  • PMO
  • Unified Communications
  • Project Scope
  • Resource Management
  • Business Development
  • KPI
  • BI
  • Americas
  • Ongoing Management
  • Global Health

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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