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Group insurance specialist skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Li Zhang Ph.D.

Below we've compiled a list of the most critical group insurance specialist skills. We ranked the top skills for group insurance specialists based on the percentage of resumes they appeared on. For example, 57.4% of group insurance specialist resumes contained invoice as a skill. Continue reading to find out what skills a group insurance specialist needs to be successful in the workplace.

14 group insurance specialist skills for your resume and career

1. Invoice

Here's how group insurance specialists use invoice:

Process transactions as needed to assist in balancing the group's invoice.

2. Life Insurance

Here's how group insurance specialists use life insurance:

Implement life insurance and disability insurance policies.
Served as a liaison between BCBSNC and the life insurance carriers.

3. Group Insurance

Here's how group insurance specialists use group insurance:

Worked with underwriting department, sales staff, and agents with renewals of group insurance.
Updated the group insurance trust database and prepared various reports as needed.

4. Customer Calls

Here's how group insurance specialists use customer calls:

Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.

5. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how group insurance specialists use mental health:

Conduct mental health assessment and development of treatment modality for short term one to one psychotherapy.

6. Group Therapy

Group psychotherapy or group therapy is the practice of treating a group of clients together in one sitting throughout multiple sessions. This practice allows people to receive encouragement and support from their peers who are taking the same group therapy.

Here's how group insurance specialists use group therapy:

Develop and facilitate group therapy sessions for persons diagnosed with mental illness.

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7. Crisis Intervention

Here's how group insurance specialists use crisis intervention:

Assist with crisis interventions and complete daily behavioral progress notes.
Perform psychiatric evaluation; effectively perform crisis intervention including de-escalation, crisis planning and implementation.

8. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how group insurance specialists use medicare:

Documented member information according to Centers for Medicare Services (CMS) regulations.
Processed Medicare Advantage plans according to Medicare regulations and guidelines.

9. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how group insurance specialists use hr:

Partnered with HR representatives when conducting reviews and coaching for onboard crew.

10. Travel Arrangements

Here's how group insurance specialists use travel arrangements:

Sell to and assist travel agents in selling and booking all aspects of their group's travel arrangements.
Prepared and coordinated travel arrangements for groups of ten passengers or more.

11. Ticket Sales

Ticket sale is the selling of the rights to be a part of a sports event or show. The ticket sale grants each buyer access to the show or event and leaves everyone who isn't buying out of the show. It can also be referred to as the sums of money generated from the sale of tickets for an event or sports show. Over the years, laws have been enacted to prohibit the resale of tickets by unauthorized sellers.

Here's how group insurance specialists use ticket sales:

Process ticket sales and reservations according to Standard Operating Procedure(s) and surpass sales metrics.
Achieved top ticket sales amongst peers and received "excellent" on over 95% of surveys from guest feedback.

12. Lotus Notes

Here's how group insurance specialists use lotus notes:

Developed successful software applications using Lotus Notes/Domino.
Manage and monitor Lotus Notes and Digital Storefront databases to process print production work.

13. Proofread

Proofreading simply carefully checking your text for possible errors like typographical errors or mistakes in grammar, style, and spelling before it can be published or shared. This is generally known as the very last stage of any writing process when you need to fix minor spelling and punctuation mistakes, typos, formatting issues,

and inconsistencies.

Here's how group insurance specialists use proofread:

Proofread policy material concerning insurance programs and substantiate computations premiums due.
Proofread and issued travel documents.

14. Group Administrators

Here's how group insurance specialists use group administrators:

Assisted brokers & group administrators with questions on forms needed to run a small group.
Assisted Group Administrators and Brokers with BCBS products and services.

What skills help Group Insurance Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all group insurance specialists possess?

Li Zhang Ph.D.

Professor, St. Cloud State University

I'd say communication skills. Many positions in insurance need to interact with others. The ability to listen carefully and responding effectively, conveying thoughts/ideas fluently is very important. Also, communicating throng writing is also important (it could range from simply completing the paperwork accurately to preparing annual reports for supervisors)

Do you want to know more?

List of group insurance specialist skills to add to your resume

The most important skills for a group insurance specialist resume and required skills for a group insurance specialist to have include:

Invoice
Life Insurance
Group Insurance
Customer Calls
Mental Health

Group Therapy
Crisis Intervention
Medicare
HR
Travel Arrangements

Ticket Sales
Lotus Notes
Proofread
Group Administrators

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Group Insurance Specialist
Group Insurance Specialist Skills

Updated January 8, 2025

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