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Hair specialist skills for your resume and career

Updated January 8, 2025

2 min read

Quoted experts

Cynthia Vancura,

Dee Gay

Below we've compiled a list of the most critical hair specialist skills. We ranked the top skills for hair specialists based on the percentage of resumes they appeared on. For example, 36.3% of hair specialist resumes contained customer service as a skill. Continue reading to find out what skills a hair specialist needs to be successful in the workplace.

12 hair specialist skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how hair specialists use customer service:

Provided excellent customer service and solutions to customer with escalated service issues.
Provided individual and confidential customer service.

2. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how hair specialists use product knowledge:

Communicate with industry representatives for product knowledge, education and inspiration.
Sustained product knowledge and/or services by attending educational classes as needed.

3. Wigs

Here's how hair specialists use wigs:

Attach wigs or hairpieces to model heads and dress wigs and hairpieces according to instructions, samples, sketches or photographs.
Shaped, cut, adjust and curl wigs as required by clients.

4. Hair Removal

Here's how hair specialists use hair removal:

Preformed full body hair removal using both wax and sugar for man and women athletes.
Provide personalized hair removal services for each client wanting to enhance their overall appearance.

5. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how hair specialists use retail sales:

Conduct retail sales of salon products.
Promoted salon-exclusive products to increase retail sales.

6. Dryers

Here's how hair specialists use dryers:

Specialized in equipment such as scissors, clippers, curlers, straightening irons, and dryers to provide clients fashionable hairstyles.
Managed beautiful hairstyles with the use of flat irons, curling irons, blow dryers, and other hair products.

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7. Clips

Here's how hair specialists use clips:

Provide customers with information about Great Clips products and services to generate additional revenue through cross-sell/up-sell opportunities.
Average haircut time was 15 minutes (Great Clips standards want haircuts to average 13 -18 minutes).

8. Beauty Products

Beauty Products are makeup products used to enhance or hide certain features on a person's face. This includes concealer and foundation, meant to give the wearer a smooth complexion, and lipstick, eyeliner, eyeshadow, and mascara, all of which enhance the lips and eyes of the wearer.

Here's how hair specialists use beauty products:

Oversee the sales and services of beauty products, specializing in hair coloring.
Skilled at using a wide range of beauty products and tools.

9. Front Desk

Here's how hair specialists use front desk:

Maintained the front desk work station by keeping it clean and free of personal items.
Managed front desk and scheduled appointments for the stylist.

10. Repeat Business

Repeat business refers to customers who repeatedly keep coming back to do business with one specific company. Some ways to receive repeat business involve offering personalised customer service, starting a loyalty program, giving out coupons, and offering freebies. These customers are considered loyal brand ambassadors who are responsible for creating good word of mouth for the business.

Here's how hair specialists use repeat business:

Increase business by developing innovative marketing techniques including social networking, direct marketing, and encouraged repeat business.
Create repeat business by developing long-term relationships with regular customers and developed additional opportunities through referrals and networking.

11. Hair Care

Hair care is an umbrella term for the parts of hygiene and cosmetics, including hair that grows on the human head and, to a lesser extent, facial, pubic, and other body hair. Hair care varies depending on the type of hair and is not only important for our appearance but also our general hygiene.

Here's how hair specialists use hair care:

Assessed customer needs and gave expert advice about hair care, style, and color options.
Assisted patrons with achieving specific hair care goals, building self-esteem and personal enhancement strategies.

12. Customer Care

Customer care, also known as customer service, is a one-to-one interaction between the consumer of a company and its representative.

Here's how hair specialists use customer care:

Provided customers with outstanding customer care.
Provided customers with outstanding customer care, providing guidance, education on how to style their hair at home.

What skills help Hair Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What hair specialist skills would you recommend for someone trying to advance their career?

Cynthia Vancura

Instructor, Daytona State College

I would suggest keeping up with the trends through social media, practicing on friends and family and if possible find jobs in salons as a receptionist, or any of the Beauty stores. Hair cuts and color application is a critical importance to the Cosmetology field.

What type of skills will young hair specialists need?

Dee Gay

Department Chair, Daytona State College

Young graduates need to have an entrepreneurial mindset. When people hear the word entrepreneur they tend to think of someone who owns a business. An entrepreneurial mindset motivates people to "go the extra mile" at work, come up with solutions, and become a leader wherever they work. These are the people who are on a path to success. They are not just coming to work, they love what they do, and it is reflected in their performance.
Besides the obvious of being able to do hair, one must possess great communication skills, be a team player, a creative thinker and problem solver, diverse, equitable-all of these would be an asset for any salon. Having these skills directly impacts the clientele numbers. Without these twenty-first century skills, the average stylist will struggle to build a good clientele list, regardless of their abilities to do hair. I like to tell our students that you do not have to be the "best" at doing hair, but you will need to have the best personality.

Do you want to know more?

List of hair specialist skills to add to your resume

The most important skills for a hair specialist resume and required skills for a hair specialist to have include:

Customer Service
Product Knowledge
Wigs
Hair Removal

Retail Sales
Dryers
Clips
Beauty Products

Front Desk
Repeat Business
Hair Care
Customer Care

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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