HealthNet jobs in Indianapolis, IN - 125 jobs

Full-time Description Barrington Health Center - 3401 East Raymond St. Indianapolis, IN 46203 Pay starting at $19/hr. This position participates as a team member assisting back office medical staff with patient care services as directed by providers or clinic managers in the primary care clinics. The position exists to ensure smooth patient flow, gather and document information from patients such as vital signs and medical history, and clerical support to assist with the overall patient visit and experience. This position may also assist with other activities within the health center. Patient Care Pre-calls patients for next day appointments. Assists with preparation of exam rooms, equipment, and medical records for visits. Rooms patients, and obtains vital signs from patients, and accurately documents vital signs in electronic medical record. Documents patient medical history in electronic medical record. Assists with the implementation of services provided to patients. Assists with patient support and care follow-up as directed. Documentation/Clerical Functions Maintains files as directed and performs general office functions. Thoroughly and accurately documents patient information in electronic medical record. Job responsibilities listed above is a summary and does not include other tasks requested by the hiring manager. Who is HealthNet? ****************************** HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay. Requirements Qualifications, Knowledge, Skills, Abilities Requires high school diploma or GED. Requires Basic Life Support certification through the AHA. Requires ability to accurately collect patient information. Requires ability to ability to perform multiple tasks simultaneously. Requires excellent teamwork ability and maturity in interpersonal staff relationships. Requires strong interpersonal skills/abilities to relate to people with respect for their individuality and privacy. Requires computer experience utilizing Microsoft products as well as Electronic Medical Records. Requires flexibility to adjust to variations in the work environment. Requires experience working with culturally diverse communities and families with the ability to be culturally sensitive and appropriate. Prefer bilingual skills. Travel may be required. Physical Requirement Prolonged periods of sitting at a desk and working on a computer. Able to be involved in degrees of prolonged standing, walking, sitting, bending, squatting, and stooping; as well as abilities of repeated bending, stooping, and squatting. Able to lift, push, and/or pull light to moderately heavy weight up to 20-30 pounds is a necessary function of this position. Able to perform duties during periods of varied and/or prolonged work hours. Must be able to read, write, hear, and communicate effectively in the English language by both orally and written. Why work for HealthNet? Competitive Compensation Medical, Dental, and Vision Plan Short-Term & Long-Term Disability Health Savings Account & Difference Card Available within certain medical plans Flexible Spending Account Life Insurance, AD&D Group Accident, Critical Illness & Hospital Indemnity Domestic Partner Leave Wellness Programs 401k Match Paid Time Off accumulates at start of employment and available to use. Tuition Reimbursement Employee Referral program EQUAL EMPLOYMENT OPPORTUNITY: HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Description & Requirements Test Essential Duties and Responsibilities: - Responsible for performing analyses of numerous Human Resources programs and initiatives. - Responsible for analyzing and reporting Human Resources staffing initiatives on weekly, monthly, quarterly and annual basis such as: Turnover/Attrition, Headcount and Forecasting and make recommendations for action or improvement based upon results. - Create, maintain, and analyze timely analytics/metrics on Human Resources initiatives. - Create and maintain any additional ad hoc analytics requests. - Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools. - Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels. - Assist Human Resources in carrying out various human resources programs and procedures. Minimum Requirements - Bachelor's degree with 3+ years of experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 50,000.00

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

Description & Requirements At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives. We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence. In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations. ***This is a fully remote position. Requires 5% travel. 100% mileage reimbursed at federal rate*** Why Join Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. - Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys. - Lead and own activities related to Business Requirement Documents process. - Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions. - Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality. - Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation. - Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes. - Communicate status, risks, and issues to the Systems Analysis and Design Director, senior management and/or the client, as appropriate. - Monitor BA activities with the Systems Analysis and Design Director to ensure that all business analysis activities are allocated appropriately and executed as planned. - Ensure all business requirements and business processes are adequately documented. - Lead cooperative efforts among members of a project team. - Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors. - Act as advisor to project team members to resolve problems. - Provide support to operation senior staff, division managers and program managers. - Develop high quality communications suitable for clients. - Work effectively with internal and external business partners in the delivery of solutions. - Maintain extensive and comprehensive working knowledge of all assigned programs and projects. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Program Specific Requirements: - BABOK certified preferred - Write complex SQL queries preferred - Analyzing provider policy and resulting business process changes or similar experience required - At least 3+ years Medicaid provider experience / Medicaid provider enrollment experience #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 150,000.00

Description & Requirements This is a fantastic opportunity to deliver and make a difference online. We are looking for people who are based near one of our delivery locations, Buckinghamshire. If you live within a commutable distance of Buckinghamshire like Oxfordshire or Hertfordshire we can consider you too! Primarily with this role delivery times will be between 5pm - 9pm, so you must feel comfortable working between these times as part of the role. We are looking for candidates who have experience of working with families, young people and Adults. You MUST be free for a group interview on Wednesday 21st January 2026 at 16:30. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Health and Wellbeing Coach provides personalised support to individuals to empower them take control of their own health and wellbeing with a focus on lifestyle behaviour change, inclusive but not limited to the core areas of: Healthy Eating and Nutrition Smoking Cessation Physical Activity Weight Management Alcohol consumption NHS Health Checks (outreach) As a Health and Wellbeing Coach, you will facilitate people in establishing and attaining health-promoting goals, set by the person to change lifestyle-related behaviours, with the intent of reducing health risks, improving self-management of chronic conditions, and improving quality of life. The Health and Wellbeing Coach is also responsible for delivering face-to-face, telephonic, and digital health coaching support to individuals from a wide range of community and healthcare settings via a combination of one-to-one and group-based support in line with need, location and offer. To provide a health coaching service for eligible participants that supports people to gain and use the knowledge, skills, and confidence to become active participants in their health and wellbeing so that they can reach their self-identified health and wellbeing goals, including, but not limited to: Triage and assessment Agenda setting Lifestyle behaviour change support to (e.g.) stop smoking, move more, achieve a healthy weight/diet, reduce alcohol consumption levels. Problem solving Motivational interviewing Goal setting Signposting Delivery multi-channel, personalised health coaching support to individuals and groups in line with their needs and preferences including: Face-to-face, telephonic, and digital health coaching Multi-mix communications methods including in-app messaging, text, and email. Share helpful and supportive resources in line with goal, stage of journey, confidence, and motivation. Advocate the use of behaviour tracking tools (online or offline) Appraise individuals and population caseloads daily to ensure participants are provided with the right intensity and frequency of support to drive sustained behaviour change. A strength-based approach, that maximising opportunities to utilise local community assets and efficient utilisation of the wider health and wellbeing economy. To deliver services in line with quality standards, national / government guidelines, and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Support with outreach community engagement work inclusive, but not limited to: Screening services (e.g., NHS Health Checks) Community and stakeholder events External meetings and networks Roadshows and pop-ups To deliver services in line with quality standards, national / government guidelines and role boundaries, with the ability to identify and act accordingly when coaching is not appropriate and being able to sensitively discuss alternatives or escalate appropriately - inclusive on supporting onward referral to wider services. Work in line with business and contract performance requirements including: Implementing Standard Operating Procedures (SOP) Fulfilling policies and quality management framework expectations including (but not limited to), data protection, information security, Health and safety and safeguarding. Participate in regular audits and performance observations, with a pro-active commitment to providing high quality services and continuous professional development. A proactive approach to supervision and training with a demonstrated commitment to personal development, achievement of quality standards, high performance in line with agreed objectives and Key Performance Indicators KPIs To ensure accurate reporting and data collection in line with contractual and case management system requirements to ensure: Caseloads can be managed efficiently, effectively and at scale. Team members are able to support in population behaviour change as required and in line with need Wider informal and formal care givers / specialists can complement and enhance the behaviour change journey Service users / participants only have to tell their story once and where behaviour changes occur sequentially or concurrently, we are able to offer a comprehensive and coordinated supportive services Data audits accurately capture activity, productivity, utilisation, and outcomes. Salary Non-London: £24,570 - 28,700 London: £26,000 - £31,000 Qualifications & Experience Essential Relevant health coaching qualification or an accredited health coaching skills programme. A minimum of six months of direct health coaching delivery Experience in delivering behaviour change interventions for specific lifestyle related issues (e.g., smoking cessation, physical activity, NHS Health Checks, weight management, alcohol reduction) Evidence of supporting vulnerable individuals through a change process Experience of caseload management demonstrated via the use of a Case Management System Experience of inputting and processing data where accuracy, targets and time deadlines are operating in the workplace. Experience of supporting vulnerable individuals through a change process Evidence of continuous professional development to ensure the delivery of the most recent and up to date health coaching provision to the correct quality standard. Experience of working in a health, community or social care environment or good understanding of the issues around maintaining a healthy lifestyle Desirable: Membership of professional body (ICF, EMCC, AoC, UKHCA) Experience of managing and supervising individuals and teams. Educated to degree level in a relevant subject e.g., Psychology, Behavioural Science etc. Experience of supporting people remotely / telephonically / digitally Evidence of working with individuals with long term health conditions Individual Competencies Essential A strong understanding of the social determinants of health A strong understanding of population-based approaches including segmentation and risk stratification. A strong understanding of behaviour change principles and methodology including the COM-B model and behaviour change wheel. Excellent oral and written communication skills with people from a wide variety of backgrounds. Demonstrable core skills and competencies as set out in best practice standards including: Select and apply a range of health coaching models, conversation frames and techniques. Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self efficacy, intrinsic motivation, and assets-based approaches. Detailed understanding of self management support and associated techniques. Advanced skills development incorporating practice, reflection and planning for the application of learning to practice. Excellent internal and external stakeholder engagement and management. Good understanding of principles of confidentiality and safeguarding. Strong written and verbal communication skills with the ability capture essential information that supports effective case management. A strong track record of interpersonal relationships including the ability to build, develop and maintain relationships. Effective caseload management inclusive of accurate data collection, data entry, timely recording, and delivery against agreed Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs). Confident in the use of evolving digital technologies to support people through behaviour change processes. The ability to manage time independently and effectively and work to deadlines. Effective safe and sensitive data management in line with information security standards. Excellent Microsoft Office skills and ability to learn quickly when using news systems and processes. Commitment to personal development / training. Commitment to flexible working (including evenings and weekends), ensuring the service is available to all residents including, those who work during the day, shift workers and those with children of school age. Commitment to supporting overall team/contract performance to the highest standards, undertaking a range of duties in line with business requirements. Desirable Experience of delivery health screening services (e.g., NHS Health Check) Effective delivery of programmes in line with contractual requirements and SLAs. Key Business Priorities Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported Sub-contractors and key partners Community stakeholders Co-location cooperatives Venue providers Healthcare settings including GP Practices / Primary Care Networks EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 24,570.00 Maximum Salary £ 28,700.00

Job DescriptionDescription: We are seeking a highly motivated and skilled Medical Assistant to join our team. The ideal candidate will be responsible for providing exceptional patient care and support to our medical staff. Scope of Tasks & Responsibilities: Perform duties associated with direct patient care Provide efficient, quality care in accordance with protocols and health regulations in a manner consistent with the Raphael Health Center mission Develop effective working relationships with patient, families and health professionals Observe, document and communicate patient conditions with medical staff for initial patient assessment Addresses and documents all voicemails according to protocol, returning patient calls within 48 hours Completes desktop tasks daily, addressing patient/provider needs within 48-72 hours Manages all prescription refill requests following established protocol within 48 hours Completes preparation for all specialized visits such (well child visits) following proper protocol Completes all prior authorization requests according to RCH protocol Collect medical information from patients in person or by telephone May perform patient intake operations Safely perform phlebotomy, injections and other clinical procedures, administering treatment according to established protocol Completes quality tasks in the lab when scheduled for both daily opening and closing and documents task completion directing questions or concerns to the lab champion Follows protocol for supply acquisition and stocking of rooms and clinical stations, directing all questions and concerns to the supply champion Attends and completes the required annual trainings set forth by RHC Prepare and label specimens and fill out forms accurately Assist in answering phones; take messages or direct calls to appropriate person Attend required training (OSHA, CPR, etc.) Maintain patient confidentiality Assist with patient education Assist with front office procedures May schedule appointments and referrals Requirements: Required Education, Certification, Experience and Skill: High school diploma or equivalent Graduate of an accredited Medical Assistant program with certificate Current medical assistant certification through an accredited organization. Current CPR certification Current TB certification or achieves within 1 year Achieves CCMA national certification through NHA or other nationally recognized organization within a year of hire if not already certified 5 years professional experience as a Medical Assistant in a health care setting preferred Knowledge of medical terminology and the function of medical equipment and supplies Knowledge and understanding of legal implications of patient care activities Able to function independently and handle a variety of responsibilities Exceptional customer service skills Bilingual in Spanish preferred

Description & Requirements This federally funded initiative delivers medical readiness services - including physical exams, screenings, dental care, and preventative health - to military personnel in remote or underserved areas. Services are provided through a network of providers and mobile teams, ensuring consistent access to care and compliance with Department of Defense readiness standards. The Regional Medical Officer (RMO) Region 3 Northeast serves as the senior clinical leader overseeing medical readiness operations across a large and highly populated Northeast and Midwest corridor. This role supports a federally funded medical readiness initiative delivering physical exams, screenings, dental services, and preventative care to military personnel, including those in urban centers, remote locations, and underserved communities. Region 3 (Midwest) Coverage: WI, IA, MN, ND, SD, NE, KS, OK, TX, WY, CO ***Please note that this position is contingent upon bid award*** Essential Duties and Responsibilities: - Serve as the regional clinical lead, overseeing medical readiness operations within assigned geographic area. - Coordinate and monitor delivery of services (physical exams, immunizations, dental screenings) to meet DoD readiness requirements. - Ensure compliance with federal regulations, HIPAA, and program protocols. - Collaborate with chief medical officer, clinicians, mobile teams, subcontractors, and scheduling units to optimize service delivery. - Provide clinical oversight, review documentation, and address escalated medical concerns. - Support credentialing, audits, quality assurance reviews, and reporting requirements for federal stakeholders. - Act as a liaison between program leadership and regional providers to maintain operational efficiency and quality of care. Minimum Requirements - Doctor of Medicine (MD) or Doctor of Osteopathy (DO) from an accredited institution. - Active, unrestricted medical license in the U.S. - 5+ years of clinical experience, preferably in occupational health, preventive medicine, or military readiness programs. Additional Minimum Requirements: - Ability to travel frequently within the assigned region, including weekend overnight stays, to support mobile or remote readiness events. - Experience supporting DoD or federal healthcare programs. - Familiarity with medical readiness requirements and electronic health record systems. (Preferred) - Leadership experience managing dispersed clinical teams. (Preferred) - Specialty in Primary Care, Occupational Medicine, Pediatrics, or Preventative Medicine. (Preferred) Region 3 (Midwest) Coverage: WI, IA, MN, ND, SD, NE, KS, OK, TX, WY, CO #LI-AM1 #maxcorp #HotJobs1230LI #HotJobs1230FB #HotJobs1230X #HotJobs1230TH #TrendingJobs #c0rejobs #HotJobs0106LI #HotJobs0106FB #HotJobs0106X #HotJobs0106TH #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 199,920.00 Maximum Salary $ 270,480.00

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. The Clinical Informatics Specialist will lead innovation in digital health solutions, working closely with clinical and technical teams to design and implement systems that enhance practitioner efficiency and improve assessment quality. The role includes user acceptance testing, developing clear system guidance, and ensuring clinical content and protocols remain current and evidence-based. You will collaborate across disciplines to identify challenges, develop practical solutions, and drive continuous improvement in clinical informatics. Join a team where respect, innovation, customer focus, compassion, collaboration, and accountability shape everything we do, and contribute to a culture of excellence and growth. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. 1.Ensure clinical information within digital platforms is accurate, structured, and optimised for usability, applying evidence-based standards and user feedback to support safe and effective workflows. •Maintain supporting documentation and guidance for system functionality. •Develop and update training resources to enable effective use of digital solutions. 2.Collaborate with clinical and technical teams to analyse requirements, specify solutions, and support the design and development of new or enhanced clinical digital products. 3.Coordinate and contribute to evaluation of clinical IT solutions, gather and analyse feedback, ensure compliance with standards, and apply best practice in healthcare settings. 4.Coordinate and contribute to evaluation of clinical IT solutions, gather and analyse feedback, ensure compliance with standards, and apply best practice in healthcare settings. 5.Monitor and report on clinical risk assessments, maintaining documentation and supporting governance processes for safe deployment of digital solutions. 6.Stakeholder Engagement & Business Development. Respond to business needs and maintain strong customer focus, ensuring effective relationships and quality service delivery. 7.Conduct clinical safety audits and quality assurance reviews of digital health systems, ensuring compliance with DCB0129/0160 and organisational safety standards. Key Contacts & Relationships: Internal Senior Leadership Team Operational Leaders and Teams Quality Leaders and Teams Corporate Functions Commercial Teams Business Development & Bid Teams Other Directorates External NHS England DWP CQC Any other IT suppliers, contractors, or project managers ATOS Qualifications & Experience Essential Full, unconditional registration with GMC/NMC/HCPC (and licence to practise where applicable). Health informatics qualification/certification or demonstrable experience in healthcare IT or related field. Strong IT literacy with understanding of digital health systems and their development. Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Teams, Outlook). Working knowledge of relational databases and logical data structures. Ability to make sound, data-driven decisions. Knowledge of evidence-based medicine and clinical best practice. Desirable IT product development experience Working knowledge or aptitude to learn HTML, CSS, JSON, Python Experience in developing or implementing IT solutions with measurable business impact. Familiarity with healthcare IT environments. Well-developed negotiating and influencing skills Digital Clinical Safety Training Individual Competencies Strict adherence to data confidentiality and integrity. Exceptional attention to detail and accuracy in data handling. Ability to translate theory into practical application. Strong analytical and problem-solving skills, applying evidence-based approaches. Skilled in identifying problems and developing innovative solutions. Clear communicator, able to explain technical concepts to non-technical audiences. Adaptable and flexible to changing priorities and technologies. Effective organisational skills with a methodical approach. Ability to work independently, prioritise workload, and manage competing demands. Customer-focused, building strong relationships and delivering quality service. Motivated and committed to achieving high standards. Knowledge of software development lifecycle and application in clinical informatics Knowledge of data management principles Competence in using data analysis tools Project management awareness and familiarity with principles and methodologies Travel Requirements Ad hoc Additional Information Maximus is a leading provider of outsourced services, committed to delivering exceptional quality and service performance. Our team is dedicated to fostering a culture of continuous improvement, collaboration, and accountability. Maximus is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We expect all colleagues and post holders to share this commitment. All appointments are subject to safer recruitment practices, including appropriate background checks, verification of qualifications and professional registration, and satisfactory references. Where required, roles will be subject to Disclosure and Barring Service (DBS) checks or equivalent vetting in other jurisdictions. Ongoing compliance with safeguarding policies, mandatory training, and professional standards is a condition of employment. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 52,500.00 Maximum Salary £ 57,500.00

Description: Job Title: Patient Access Supervisor Job Type: Full-time We are seeking a highly motivated and experienced Patient Access Supervisor to join our team. The Patient Access Supervisor will be responsible for overseeing the daily operations of the financial, clerical, and patient services necessary to maintain the efficient flow of the health center, ensuring that patients receive high-quality care and services. The ideal candidate will have excellent communication skills, strong leadership abilities, and a passion for providing exceptional patient care. Responsibilities: · Oversees all registration and Interpreter team members, working with the Chief Financial Officer to maximize the efficiency and accuracy of staff member's work. · Oversees patient assistant services; Mammo Mobile, WIC, Legal Services, Lyft, bus tickets, etc. · Recommends updates to department leadership, and assists with developing, r policies & procedures, job manuals, job descriptions, and Standard Operating Procedures (SOP) · Monitor and analyze departmental performance metrics to identify areas for improvement, to optimize efficiency and quality of services by completing regular monthly audits on staff services, notes, and insurances to ensure high quality of work is completed accurately and on time · Reports to CFO, the findings of audits so that Senior Management may use those results for quality improvement projects, etc. · Assists Senior Management in coordinating orientation and training for new team members, including effective knowledge of the Electronic Medical Record, policies and procedures and overall health center programs. · Triages patient complaints and other emerging issues such as grievances, incident reports, crisis intervention alongside CFO, Risk and Compliance Manager. · Collaborate with other healthcare professionals to ensure resources are utilized effectively to meet patient needs. · Assist staff with resolving issues related to their assigned duties · Be the Subject Matter Expert (SME) for assigned team members: electronic medical record by developing training materials and training new staff on responsibilities in EMR. Ensure scheduling, patient registration functions and data updates are done in an efficient manner and the information is accurately collected and entered into the EMR. · Create work schedule for front desk staff. Approve time cards and PTO requests, arranging and ensuring adequate front office coverage. · Coordinate the completion of assigned responsibilities with team members · Telephone System: Schedule patient appointments Answer telephones Take messages as needed Direct telephone calls to the appropriate destinations Call back voicemails and/or delegate to team member ensuring completion · Collaborates with management, ensuring information is accurate and accessible. Accurately collect patient information necessary for appointment scheduling, including the verification of patient insurance eligibility and entry of patient insurance · Assure that all patient demographic data, and all required and regulatory forms are completed and entered correctly and in a timely manner · Maintain department related documents so that they are readily available for team members · Oversee daily deposit drop by verifying cash, check and charge slips match to deposit ticket · Verify insurance eligibility by spot checking Medicaid and self-pay patients to make sure their insurance is active and/or they do not have other billable coverage. Assist team members with time-consuming verifications that require long phone wait times. · Monitor patient text message response reports to ensure appointments are cancelled (if necessary) and slots are open for other patients. Call patients who cancel appointments to reschedule. · Maintain neat and orderly work area · Maintain confidentiality in accordance with RHC policy and any other applicable regulatory requirements · Exemplify the RHC mission through a personal example of excellent service to patients, visitors and coworkers · Attend regularly scheduled staff meetings · Treat patients, visitors and coworkers with respect and dignity · Other duties as assigned If you are a highly motivated and experienced Patient Access Supervisor with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity. We offer competitive salary and benefits packages, as well as opportunities for professional growth and development. Requirements: Requirements: -Associates degree in healthcare administration or related field. Bachelor degree preferred - Minimum of 3 years of experience in patient access or related field. - Strong leadership and communication skills. - Excellent problem-solving and decision-making abilities. - Ability to work collaboratively with other departments and stakeholders. - Knowledge of healthcare regulations and compliance requirements. - Proficiency in Microsoft Office and electronic health record systems.

The Housing Specialist contributes to HIP's Mission by ensuring that all clients seeking housing will be assisted with professional services in a kind atmosphere offering full service and linkage to meet all expressed needs. Key outcomes include: assessing clients housing barriers and needs; housing search and placement including all aspects of finding permanent, safe and affordable housing; developing and maintaining positive relationships with landlords, management companies and local housing agencies; consistent communication with clients and Case Managers; and ensuring that all guidelines for housing placement services are followed and all data entry and documentation is submitted in a timely manner. Evaluation of Performance Performance will be evaluated based on achieving key outcomes described in this job description, including specific goals, deadlines, and other quality indicators; working effectively in a team environment; interacting positively with all partners; demonstrating excellent customer service; and working effectively and efficiently within required specifications, policies, and standards established by HealthNet and HIP. Performance Metrics Performance metrics for this position will be established annually based on: meeting all deadlines associated with data collection and entry; accuracy, quality, and timeliness of work; collaboration with essential key partners and colleagues; participation at meetings and events. Key Expected Outcomes Actively participate in all scheduled staff/team and supervision meetings. Actively participate in HIP Housing Committees to develop housing goals on client centered care plan. Stay in close communication with all partners, internal and external, regarding where a client is in housing search and placement process. Assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs. Provide direct support to clients in all aspects of permanent, safe and affordable housing placement including assistance with applications for non- subsidized and subsidized housing, including state and federal housing, project-based section 8, and with income restricted housing (LIHTC, HOME programs) as well as market rate housing in the greater Indianapolis area of client's choice. Ensure all units pass a Housing Quality Standards inspections prior to a client moving in. Participate in the development and facilitation of housing Rent Smart Workshops that both educate and inform clients about housing options, fair housing, tenant rights, etc. Develop and maintain positive working relationships with housing authorities, landlords, and management companies and outside agencies in order to maximize housing options for clients. Provide mediation and advocacy with landlords, debtors, and creditors on behalf of the client; develop a workable plan to obtain and or maintain housing. Collaborate with other agencies and community supports to maximize client outcomes, program goals and agency mission. Transport clients as necessary. Collect and report program data, including but not limited to HMIS reporting and funding required data. Assume other responsibilities as assigned. Establish and promote positive communication among all team members of HIP to increase collaborations and efficiency. Represent HIP in a professional manner at all times, providing courteous service to both internal and external partners and presenting a positive image of HIP so as to always act as an ambassador of HIP services. Critical Skills, Knowledge, and Behaviors Knowledge of affordable housing programs and different requirements of various subsidy applications and documentation processes. Knowledge of housing issues, including tenant's rights and landlord/tenant law. Possess strong organizational skills, and attention to detail to accurately complete documentation requirements. Strong group facilitation and presentation skills. Ability to work effectively with families and individuals with a variety of needs, abilities, and social economic backgrounds Experience working independently to accomplish goals and tasks assigned. Effective problem-solving skills, including successful conflict resolution. Ability to respond flexibly to a fluid and evolving program environment. Requires knowledge and belief in “Housing First” philosophy and strategies. Excellent communication, listening, mediation, and writing skills. Creative thinker with an adaptive personality. Demonstrate knowledge of community resources, social service agencies, and landlords. The ability to work collaboratively with other personnel and/or service providers or professionals. The capacity to empower clients and to intervene appropriately to meet service goals. Ability to act independently in performing duties requiring discretion, critical thinking, self-direction, sound judgment and flexibility in work situations. Education, Experience, Degrees, Licenses · Requires a minimum of two years of previous experience in related field performing similar duties: property management, housing advocacy, or social service. · Requires strong written and oral communication skills with ability to present to groups · Requires experience with Microsoft office · Requires organizational, problem solving, and critical thinking skills · Requires professional appearance and manner · Requires ability to work independently, effectively as part of a team and with a diverse group of clients, staff and community members. · Requires experience with computer and knowledge of Microsoft Office. Work Environment and Physical Demands · Maintain expected work schedule of Monday through Friday 8 a.m. to 5 p.m. with possibility of extended hours to ensure timely reporting and client/staff safety. · Must be able to work proficiently in Microsoft office · Must be able to travel for meetings throughout the community · Must have reliable transportation. Drivers of privately-owned vehicles must have valid driver's license and meet state required automobile insurance minimums. May be required to transport clients · Must be able to pass a background check consisting of National Sex Offender Registry, Criminal History and driving record. · Valid driver's license required. EVALUATION OF PERFORMANCE: The Housing Specialist will receive annual performance evaluations that rate job performance in accordance with HealthNet vision, mission, policies and procedures. The evaluations may include, but not be limited to, performance of many of the specific skills and abilities noted above. The Housing Specialist is expected to present an exemplary professional image; maintain a positive attitude toward work and HealthNet; display a willingness to accept and complete assigned job responsibilities and duties; demonstrate the ability to independently exercise judgment, supervise staff if applicable, and complete all phases of assigned tasks or projects; and serve as a positive role model for other HealthNet staff. EQUAL EMPLOYMENT OPPORTUNITY: HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.

Description & Requirements This role serves as a key financial partner to program and senior leadership, responsible for ensuring accurate forecasting, financial compliance, and clear visibility into project performance. The position oversees project financial forecasts, revenue adjustments, accruals, and variance analysis while coordinating closely with analysts, subcontractors, and management to track costs and billing activity. The ideal candidate brings strong analytical judgment, attention to detail, and the ability to respond effectively to audits, client inquiries, and ad-hoc reporting needs, all while safeguarding the integrity and confidentiality of financial data. Essential Duties and Responsibilities: - Responsible for preparation of project financial forecast including loading labor data into corporate model; validating ODC forecast and that overall forecast values are consistent; reviewing with management to finalize and submit forecast. - Prepare any quarterly revenue adjustments required to correct revenue for impact of billed indirect rates exceeding expected actual rates. - In conjunction with Financial Analyst, track costs, billing/invoice adjustments, contract-to-date expenditures for sub-contractors and temporary labor. - Oversee and review monthly accruals. - Prepare monthly variance analysis for management review. - Responsible for ad-hoc reporting requests from the management. - Support management to respond to ad-hoc client requests for supporting documentation, cost allocations/analysis, etc. - Participate in all internal and external audits and maintain reports and data related to and necessary for audits. - Ensure the security and privacy of financial information. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,400.00 Maximum Salary $ 105,400.00

Job DescriptionDescription: A Behavioral Health Consultant (BHC) is responsible for providing behavioral healthcare services to include, but are not limited to assessment, diagnosis, psychological intervention, referral, case management, consultation for individuals experiencing mental health and/or substance use disorders. The BHC may also be asked to assist with staff education and program development. Experience: A qualified candidate will have a minimum of two (2) years of direct clinical experience in outpatient behavioral health services providing assessment and treatment of various mental health and substance use diagnoses for patients of all ages. Experience in a federally qualified health center and/or integrated primary care setting is preferred. Experience in working with children and adolescents is preferred. Core Work Skills: · Ability to communicate effectively both written and verbal; · Skill in establishing and maintaining effective working relationships with patients, co-workers, colleagues and the community; · Skill in exercising initiative, listening, judgment, discretion, and decision-making to achieve quality patient care; · Ability to prioritize work assignments, work independently, and perform duties efficiently; · Understanding of individual socio-economic status and life-style with respect to individual differences; and · Ability to react calmly and effectively in urgent/emergency situations. Assessment/Evaluation & Diagnosis: · Knowledge of and skills in assessment and evaluation of mental health and substance use disorders; · Ability to diagnose mental health and substance use disorders · Skill in preparing and maintaining records, writing reports, and responding to correspondence from medical providers, patients, and organizations outside of our health center. Care Planning & Treatment: · Knowledge and skill using case conceptualization to formulate clinical diagnoses and inform treatment; · Skill in formulating treatment plans; · Ability to communicate treatment plan to other disciplines within the health center in order to coordinate patient treatment; · Ability to utilized various forms of psychotherapy in order to carry out the treatment plan including but not limited to: Cognitive-Behavioral Therapy (CBT), Behavioral Therapy, Motivational Interviewing (MI), Acceptance and Commitment Therapy (ACT), and Internal Family Systems (IFS). Position Duties and Responsibilities/Standards 1. Clinical Duties and Responsibilities: o Provide on-site in person and telehealth psychotherapy to patients experiencing mental health and substance use disorders. o Conduct risk assessments and triage patients who may be experiencing a mental health crisis. o Participate in “warm handoffs” from medical providers and conduct a psychological evaluation to help with diagnosis and treatment of patients. o Complete documentation within 72 hours of patient appointments. 2. Clinical Team Involvement o Collaborate and co-manage patients' behavioral health care with other disciplines (medical, dental, and optometry) with in the health center including participating in the treatment planning process whenever applicable, with consistent, expeditious feedback. o Participate in weekly meetings with community partners in order to coordinate care for patients at the health center. 3. Referrals and Follow-up o Provide and assist with referrals to outside agencies when needed. o Communicate effectively in speaking and in writing with agencies outside of the health center when needed for patient care. 4. Staff Education o Participate in developing and presenting educational topics to health center staff and communicate partners when needed/asked. 5. Documentation & Coding - Accurately and timely documents and codes all patient care and tracks all referrals to specialty behavioral health care. 6. Meeting Attendance: attends and actively participates in all assigned meetings. 8. Professional Relationships: whenever appropriate, gives his/her best effort to promote favorable working relations with all social service agencies, local hospitals and/or health systems and with the general public. 7. Professional Development: remaining current and informed of new developments, research and practices within the field of Behavioral Health as well as issues related to Federally Qualified Health Centers. 9. Continuous Quality Improvement: works with RHC's Quality Committee to ensure that the quality of all integrated care operations and services is continuously examined through data collection and analysis. Exemplify the RHC mission through a personal example of excellent service to patients, visitors and coworkers. Maintain confidentiality in accordance with RHC policy and any other applicable regulatory requirements. Treat patients, visitors and coworkers with respect and dignity Commit to and ensure work is operating in a manner consistent to Raphael Health Center mission · Other duties as assigned. Requirements: Required Education, Certification, Experience and Skill: Education/Licensure: A qualified candidate must: be a graduate of an accredited Master's program in Social Work, Mental Health Counseling, Clinical Addictions Counseling, or an accredited Doctoral Program in Psychology. They must also possess an active license in the state of Indiana as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), Licensed Clinical Addictions Counselor (LCAC), or Licensed Clinical Psychologist/Health Service Provider in Psychology (HSPP).

Job DescriptionDescription: Scope of Tasks & Responsibilities: Provide medical treatment and primary care to patients in collaboration with and under the supervision of RHC physicians Ensure continuity of care including evaluation, early detection, ongoing management and treatment referral. Obtain patient history to assess status Perform physical examination, routine pap and pelvic exams, breast exam Order and review test results Make judgment regarding health status and treatment needs Develop care/treatment plan with patient and family Provide health education and counseling concerning preventive health care, diet, medication, therapeutic treatments, chronic disease, etc. Maintain appropriate medical records Maintain confidentiality in accordance with RHC policy and any other applicable regulatory requirements. Work as a member of health professional team Knowledge of state and federal laws regulating medical profession Knowledge of Raphael Health Center policies and procedures Assist in scheduling and orienting student and/or volunteer staff Attend regularly scheduled staff and provider meetings. Treat patients, visitors and coworkers with respect and dignity Commit to and ensure work is operating in a manner consistent to the Raphael Health Center mission Other duties as assigned Requirements: Bachelors of Science from an accredited University Current Indiana license as Physician Assistant or Nurse Practitioner Annual CPR certification Training and experience in family practice Effective oral and written communication skills Knowledge of behavioral concepts, specialty treatment and community resources Completion of MSN degree

Description & Requirements Maximus is currently seeking a Director, Finance & Accounting. In this role, you will be responsible for performing and providing financial oversight to the business. . Essential Duties and Responsibilities: - Prepare financial budgeting, forecasting and reporting on a monthly, quarterly, and annual basis, while performing variance analysis between forecast and actual. - Ensure effectiveness of accuracy and timeliness of forecasting, reporting, accruals, and other financial related processes and systems on a weekly and monthly basis. - Provide direct financial leadership and support for assessing service allocation rates, composition of cost pools for new allocations. - Work with group and project finance teams to develop, administer, and implement process improvements and methodologies and cost allocation expectations. Job-Specific Essential Duties and Responsibilities: - Lead a team of financial professionals to develop and implement a financial strategy that is effective, consistent and aligns with the organization's overall financial strategy. - Responsible for oversight and maintenance of project financial records and forecasts. - Provide strategic pricing leadership to support a new business area. - Participate in all internal and external audits. - Oversee the monthly and quarterly financial close process for assigned businesses. - Coordinates with Project Management to develop operational productivity analysis and tracking of metrics to identify where cost efficiencies can be achieved. - Reviews contract modifications, maintain financial contract files and prepares reports, documentation and presentations as appropriate. - Ensure client invoices are compliant with MAXIMUS policy and client requirement to ensure projects are billed accurately and timely. - Manages Direct Sales Outstanding by expediting collections and keeping unbilled as low as possible. - Ensure compliance with applicable policies and procedures as well as US GAAP, FAR, CAS and statutory regulations, acting as a champion of the company policy and procedures. - Provide monthly, quarterly and annual forecasting for financial and business planning with Project Management and Division finance and works closely to track performance and provides timely variance and Risk and Opportunity analysis. - Prepares routine and ad-hoc financial reports and analysis using MAXIMUS proprietary tools, Enterprise solutions, CostPoint, Cognos Reporting, and Excel - Lead cooperative effort among members of a team. - Provides ongoing supervision too assigned staff. - Responsible for identifying and resolving issues, problems and concerns. - Receives assignments in the form of objectives and determines how to use resources to meet schedules and recommends changes to policies and establishes procedures. - Interacts with different levels of external and internal customers. - Ensures the confidentiality and security of all corporate information. - Other duties as assigned. Minimum Requirements - Bachelor's degree in related field required. - 10-12 years of relevant professional experience required. Job-Specific Minimum Requirements: - Bachelor's degree in accounting or finance from an accredited college or university or equivalent experience in lieu of degree. Master's Degree preferred. - Due to customer requirements, United States Citizenship is required. - The ability to obtain or maintain a government issued security clearance is required. -10+ years of relevant professional experience required. - At least 5 years of experience in project accounting, financial control/management or similar discipline. - 2-3 years management experience required. - Must have DoD financial experience. - Must have strategic pricing experience. - Ability to coach, develop and mentor team members. - Proficient in Microsoft Office (strong Word and Excel skills). - Excellent organizational, interpersonal, verbal, and written communication skills, ability to perform quantitative and qualitative analyses of existing business processes. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Ability to work under standards-based performance measures. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Ability to be a self-starter. #techjobs #LI-PN1 #max ITFin #veterans Page #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 145,000.00 Maximum Salary $ 160,000.00

Description & Requirements We are seeking a Federal OneStream (OS) Junior Developer to support our Internal Revenue Service (IRS) client. Essential Duties and Responsibilities: - Design, develop, and maintain web-based applications as a Front-End Web Developer. - Work closely with technical end users to develop resolution of software problems. Job-Specific Essential Duties and Responsibilities: -Participate in working sessions to develop detailed technical and functional design specifications. -Support documentation of functional design and technical approach. -Support configuration of OneStream budgeting application based on detailed requirements -Support functionality testing, reporting, and integration -Support User Acceptance Testing of OneStream tool -Support training for end-users including work step instructions. Job-Specific Minimum Requirements: - Bachelor's Degree (or equivalent additional experience) from an accredited college or university. - At least two (2) to five (5) years of related experience required. - Experience and knowledge in configuration of OneStream (OS) budgeting tool. - Experience with testing OneStream application. - Experience with Agile software development methodology and continuous integration. - Strong interpersonal, communication, and writing skills. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Preferred Skills: - Possess OneStream certification(s) - Experience configuring OneStream budgeting application in a federal environment - Experience with Budget Formulation, Budget Execution, and People Planning #techjobs #clearance #veterans Page #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 95,000.00 Maximum Salary $ 105,000.00

The Assignment Ready Counselor (ARC) will provide coverage in short-term, surge and on demand situations resulting from the Military needs such as a post-deployment event or to cover an existing assignment for counselors who are absent. The Summer ARC counselor position covers assignments during the May 15th through September 15th time period, coinciding with the school summer break. With minimal guidance and oversight, provides the full breadth of Adult or Child and Youth Behavioral (CYB) counseling services to military service members and their families at military installations. These services may include non- medical counseling, training/health and wellness presentations, consultation with parents, personnel at child daycare centers and schools, and consultation to installation command regarding behavioral health issues affecting military personnel and their family members. ARC CYB counselors may be assigned to DoDEA schools and community schools and will need to have experience working in a school setting to qualify for ARC role in backing up a school position. CYB counselors may also be assigned to youth programs, summer camps, and on demand assignments. ARC adult counselors may be assigned to support MFLC services in a variety of military community and readiness centers, as well as on-demand and surge assignments. The counselors work closely with the installation and military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the installation. Provides non-medical, short term, solution focused, counseling directly to adults, children, and youth of service members. Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated. CYB counselors will also have a focus on supporting the staff and personnel of CDCs, DoDEA and community schools, youth programs and summer camps as well as providing parent training and guidance. Provides training and health and wellness presentations, participate in health fairs and other base/installation activities. Enters counselor activity data daily through smart phone or web application assure that reporting is accurate from assigned installation while maintaining confidentiality and anonymity of service / family member. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description. Other Job Requirements Responsibilities Master's Degree from an accredited graduate program in a mental health related field, or social work. With short notice, willing to accept assignments of undefined periods to include weekends. Can cover, on a full-time basis, assignments of varying length from a weekend to two weeks. Quickly builds rapport with service personnel clients, family members, students, parents and co-workers. Adaptable to new working conditions, varying location rules, etc.; adjusts working style to align with each work environment. Able to work effectively with minimal instruction and guidance. Listens carefully to instructions provided. With minimal notice, participates in regular in-services/training, Quality Improvement committees or other contract activities as assigned. Requires ability to quickly engage and communicate with military members, spouses or children as assigned, in order to accomplish job functions, and to respond quickly to emergent situations in any physical location on a military installation and/or within a school setting, which includes the need to traverse short and/or long distances within the base to both indoor and outdoor locations, to maneuver through rugged, outdoor or uneven locations (e.g., steep inclines, stairs, grass), and work in outdoor weather and other military base conditions. Due to the nature of working on military installations or related worksites, counselors may need to comply with various site-specific requirements to work at designated locations. For example, for some assignments, counselors will need to have certain current immunizations or vaccinations and provide record of receipt. Ability to prove US Citizenship and must be fluent in English. Advanced knowledge of brief therapy and solution-focused counseling methods. Prior military service/military family member and/or strong familiarity with military culture desired. For CYB positions must meet the Magellan MFLC CYB criteria for experience with children and youth and specialty in child and adolescent development/psychology. Creates a presence on the installation in which the service and family members feel comfortable approaching the counselor and recognize the program to be confidential; for CYB counselors -- creates a presence in child and youth settings, is available to children, youth, and staff. When working with children, counselor must abide by line of site protocol. Establishes and maintains working relationships with community resources and provides appropriate linkages. Partners with POC to provide Adult and CYB services in a manner that addresses the needs of the installation/facility. Develops an excellent working relationship with the installation/facility POC. Manages duty to warn and restricted reporting situations according to DoD protocol and staffs the cases with Regional Supervisor/Regional Director. Communicates with Regional Supervisors and participate in regular individual and group supervision, sharing information regarding trends and issues on the installations and in facilities to which they are assigned for substitute or on call services. Responds to critical incidents and special requests as directed by the POC and approved by the OSD program manager. General Job Information Title Assignment Readiness Counselor - Short term and On Demand Grade MFLC ARC Work Experience - Required Clinical Work Experience - Preferred Education - Required Master's - Behavioral Health, Master's - Social Work Education - Preferred License and Certifications - Required Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care MgmtCare Mgmt, DL - Driver License, Valid In State - OtherOther, LPC - Licensed Professional Counselor - Care MgmtCare Mgmt, Must be an independently licensed behavioral health clinician - Care MgmtCare Mgmt License and Certifications - Preferred This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Description & Requirements Maximus is currently hiring for a remote Enrollment and Eligibility Subject Matter Expert. The Enrollment and Eligibility Subject Matter Expert delivers consulting services for medium- to long-term engagements, applying a combination of technical expertise, interpersonal skills, and subject matter expertise in SNAP, TANF, and Medicaid policies and processes. This role focuses on the planning, development, delivery, deployment, and oversight of Integrated Eligibility systems to support HHS modernization initiatives. *This position is contingent upon contract award. * Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. - Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. - Work closely with management and work groups to create and maintain work plan documents. - Track the status and due dates of projects. - Manage relationships with project staff responsible for projects. - Produce regular weekly and monthly status reports that could include; work plan status, target dates, budget, resource capacity, and other reports as needed. - Facilitate regular meetings and reviews. - Adhere to contract requirements and comply with all corporate policies and procedures. - Provide ad hoc support as needed to project team, developers, and stakeholders as requested by project team. - Provide assistance responding to federal partners' requests for information. - Consult on federal or state initiatives or policy changes. Minimum Requirements - Bachelor's degree in related field. - 7-10 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes and metrics. - Experience researching state Medicaid , federal, and state eligibility and enrollment documentation and regulations. - Experience defining and designing Medicaid enrollment and reconciliation solutions. - Experience speaking with the client/users to understand their specific eligibility business processes - Minimum three (3) years' experience within the last five (5) years in a comparable role on a similar project. - Must be willing and able to work a shift that supports the Alaska Standard time zone. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,000.00 Maximum Salary $ 110,000.00

Full-time Description Martindale Brightwood Health Center - 2855 N Keystone Avenue, Suite 100, Indianapolis, IN 46218 Fair Labor Standards Act Classification: Non-Exempt will be working onsite and remotely. What you'll do as a Billing Specialist at HealthNet: The Billing Specialist at the HealthNet Administration location reviews accounts for assigned payers to reduce accounts receivables and enhance cash flow. The billing specialist follows proper insurance processes, timely follow-up, and resolution of accounts, and provides feedback to management when internal problems resulting in nonpayment of claims are detected. This position is responsible for all aspects of electronic or paper claim submission. Contact patients to make payment plan arrangements. Work with collection agencies to resolve outstanding patient balances. Serve as liaison to third party payers, patients and families, providers and staff and referral sources for communicating billing information. Initiate collection with all insurance carriers on electronically submitted and/or paper claims. Assist with posting mail receipts, Medicare, Medicaid, HMO and PPO payment listings against individual patient accounts. Review third party payment listings and takes appropriate action on accounts in order to avoid account aging. Make recommendations/decisions on account resolution. Review billing for accuracy and completeness. Review and corrects billing and collection problems arising in patient care facilities. Maintain the confidentiality of any patient medical, financial, or personal information and other information records and data to which there is access. When you'll work as a Billing Specialist at HealthNet: Full Time Potential schedule of Monday-Friday 8am-5pm. Role will be working on site and remotely, hybrid work environment. Job responsibilities listed above is a summary and does not include other tasks requested by Revenue Cycle Manager. Who is HealthNet? ****************************** HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay. Requirements Requirements: (Please, consider applying if you do not meet the list of criteria below. We would love to engage for other possible opportunities or explore your areas of skill a little deeper) What you'll need as a Billing Specialist at HealthNet: Currently not sponsoring for work visa. Requires High School Diploma or GED. Understanding of both Federally Qualified Health Centers and Commercial billing and collections. Certification in coding & billing preferred. Knowledge and understanding of Medicare/Medicaid regulations and billing requirements. Participate in monthly training programs for staff on policies and procedures related to billing and collection, including proper coding, use of sliding fee scales, and financial screening. SET YOURSELF APART: Preferred Qualifications Experience in third party billing/collection with in-depth knowledge of specific third-party payer requirements. Requires working knowledge of medical terminology and basic medical coding practices (UBC; CPT4; HCPCS; ICD-9). Requires knowledge and proper application of remote electronic inquiry systems for Medicare; Medicaid; Blue Cross and/or all other Commercial payers. Requires ability to process adjustment claims to Medicaid and Medicare payers on resolution of credit balance claims. OB/GYN coding experience preferred. Bilingual in Spanish or Burmese preferred, but not required. The skills you'll bring as a Billing Specialist at HealthNet: Strong written and verbal communication skills. Ability to work independently, handle detail and work efficiently and accurately under pressure. Ability to multitask. Ability to handle sensitive patient data and must maintain a high degree of confidentiality. Excellent customer service/listening skills. Reliable transportation required. Why work for HealthNet? Competitive Compensation Medical, Dental, and Vision Plan Short-Term & Long-Term Disability Health Savings Account & Difference Card Available within certain medical plans Flexible Spending Account Life Insurance, AD&D Group Accident, Critical Illness & Hospital Indemnity Domestic Partner Leave Wellness Programs 401k Match Paid Time Off accumulates at start of employment and available to use. Tuition Reimbursement Employee Referral program EQUAL EMPLOYMENT OPPORTUNITY: HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.