Case Manager - NCSH Residential
Healthright 360 job in Escondido, CA
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North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Case Managers are responsible for assessing participant needs and strengths in support of health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Case Manager assists participants in navigating systems of care while providing a supportive treatment environment. Case Managers assists with linking participants with resources for housing, benefits, employment, education, transportation, child care, medical and other needed services.
Key Responsibilities
Facilitates Case Management sessions with each caseload participant. Provides learning experience opportunities and offers clinical support to assist participants in meeting their treatment goals.
Provides assistance with behavior modification through teaching and encouraging participants to utilize program tools and evaluates participant progress.
Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status and collaborates with each caseload participant, treatment team and other available internal and external resources to determine the participants' needs and to to develop and assess effectiveness of individualized treatment plans and participant progress.
Maintains a safe and gender responsive program environment and facilitates individual counseling sessions and maintains appropriate and ethical boundaries with participants.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Assist participant in developing independent living skills to promote independence and self-sufficiency.
Advocate for participants with medical professionals, social services agencies, legal systems, participants' families and other involved parties.
Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards and properly documents all services provided and any other documentation needed in the participant record and ensures that the golden thread is documented throughout the chart.
Ensure that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems.
Assist in ongoing maintenance of participants' charts and other related documentation.
Confirms that there is a progress note for every scheduled appointment whether kept, missed, or canceled.
Education and Knowledge, Skills and Abilities
Required:
Drug and Alcohol registration recognized by DHCS.
Minimum of 1 year Case Management or related experience.
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license and automobile insurance.
Strong connection with community resources and ability to link participants to the appropriate services.
Experience working with community partners.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to distinguish between therapeutic and social relationships and able to maintain clear boundaries.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment.
Openness to and comfort with change; and the ability to facilitate change in others.
High degree of self-awareness and self-regulation.
Acts with a sense of urgency to ensure the highest quality of care possible for our participants.
Ability and willingness to learn new systems, topics, and methods.
Desired:
Drug and Alcohol Certification recognized by DHCS.
Bachelor's Degree in Psychology, Counseling or Social Services.
Bilingual English & Spanish.
Knowledge of gender-responsive, trauma informed and co-occurring treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Experience working with criminal justice population.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyPrimary Care Associate Medical Director - NCSH
Healthright 360 job in Escondido, CA
The associate medical director is responsible for clinical oversight of the assigned program(s), working closely with clinical leadership to ensure the quality of care and service provided to HealthRIGHT 360 participants including pregnant and parenting women. In addition, the associate medical director acts as attending physician, providing direct participant care, providing assessment, essential medication and monitoring functions and consultation to staff and clinicians. Supervises licensed vocational nurses and other psychiatric technicians along with providing guidance to other staff who assist with the medication room.
Key Responsibilities
Clinical Service Responsibilities: Provides medication evaluation of participants. Assesses, prescribes, and monitors participants for psychiatric medication. May provide admitting and hospital privileges and follow-up during hospitalizations. Provides psychiatric consultations and collaboration to staff and student interns. Conducts and/or participates in meetings with treatment team. Maintains up-to-date files and documentation on medications. Provides 24 hour 7 day per week coverage. Participates in treatment and discharge planning for participants. Acts as attending physician, providing direct participant care. Is available to staff for consultation on urgent or emergent issues. Participates in concurrent reviews and appeals as needed for participant treatment authorization.
Administrative Responsibilities: Participates in Peer Reviews to improve quality of clinical services. Provides clinical leadership to the program in collaboration with the divisional director and managing director. Monitors the performance of the program and works with the divisional director and managing director to improve the quality and efficiency of care and service provided to participants. Provides training and consultation to treatment staff. Attends required training and meetings. Supervises nurse practitioners and licensed vocational nurse or licensed psychiatric technicians. Responsible for all performance management including, performance improvement plans, formal written warning notices and terminations of all direct reports as needed and in consultation with Divisional Director and/or Managing Director. Ensure that program's physicians are adequately trained to perform other physician duties, if applicable.
Compliance responsibilities: Compliance responsibilities include co-signing treatment plans and medical necessity determinations as required by funder requirements. Understands and ensures compliance with policies and procedures to manage risk. Ensures compliance with HIPAA, 42CFR regulations and all other funding mandates and licensing requirements. Ensures program staff, management, and other senior management are informed on quality of care concerns through regular reporting and/or team discussions. Develop protocols and work in collaboration with Quality Assurance and management team to develop policies regarding medication assisted treatment.
Training responsibilities: Training responsibilities include developing and conducting trainings in clinical topics related to the delivery of medication services. Ensures all direct reports are properly trained and updated on HIPAA regulations and compliance as well as any other ongoing compliance and regulatory requirements.
Documentation Responsibilities: Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards. Properly documents all services provided and completes admission and discharge paperwork/process and required agency assessments in timely manner and ensure that the golden thread is documented throughout the chart. Develop and assess effectiveness of individualized treatment plans and participant progress. Assist in ongoing maintenance of participants' charts and other related documentation. Ensure that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
A valid and unrestricted California Physician's License (MD or DO) with a specialty in psychiatry and / or addiction medicine.
Required sub-specialty in Addiction Medicine or significant clinical experience in Addiction Medicine.
Valid DEA certificate.
Experience serving adults with chronic medical conditions and co-occurring severe mentally illness and substance use challenges.
A minimum 5 years post-licensure experience in direct participant care in intensive psychiatric and substance use treatment settings.
Desired:
Board Certification in Addiction Medicine.
Knowledge Required:
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, and other potential barriers to economic self sufficiency.
Knowledge and respect of all confidentiality issues.
Knowledge of and experience with providing culturally competent and trauma informed services.
Skills and Abilities Required:
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Proven organizational and time management skills.
Openness to and comfort with change.
High degree of self-awareness and self-regulation.
Acts with a sense of urgency to ensure the highest quality of care possible for our participants.
Action oriented.
Strong problem-solving skills.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyAdministrative Assistant - NCSH Residential
Healthright 360 job in Escondido, CA
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North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Responsible for providing excellent customer service to clients, visitors, staff, etc. This position also provides administrative and clerical support for North County Serenity House. Responsible for daily reception functions of a front office to a busy behavioral health outpatient facility. This position may also assist with projects across programs and would be cross-trained to assist with data entry duties.
Key Responsibilities
Administrative Responsibilities: Answers phone calls and directs to appropriate staff. Coordinate intake appointments. Meet and greet clients and visitors. Receive and distribute documents to staff boxes, receive all outgoing mail for pick up, and receive deliveries and process returns. Maintain cleanliness of office and shared staff spaces. Provide assistance as necessary to the medical staff. Provides clerical support to clinical staff and management. Maintains inventory of required office supplies and purchased office materials as needed. Assists with filing, faxing, photocopying as requested. Creates and provides client data reports to supervisors or as requested by an outside agency or the county. Provides coverage for the Intake Coordinator as needed, which includes welcoming, screening and admitting participants to the program. Attends and participates in meetings and trainings as assigned. Participates and attends weekly supervision. Performs and maintains working relationship with internal and external programs. Generate reports and respond to inquiries regarding entered data as requested. Accurately prepares monthly, quarterly, annual and ad hoc reports for management team as requested. Works collaboratively with all disciplines of staff across programs. Arranges work schedule in accordance with agency needs that may include working evenings, weekends, and Holidays.
Database Management Responsibilities: Assists Data Entry Staff as needed in preparing source documents to resolve questions, inconsistencies, or missing data. Reviews and assists staff with making necessary corrections to information entered. Compiles, sorts, and verifies accuracy of data to be entered. Enters billing into County systems and maintains internal tracking system for all county submissions. Ensures correct pay sources are created, set-up and changes are completed, reviewed and submitted in EHRS and county systems. Follows-up on all pending claims and corrects and inputs denied claims on a regular basis. Monitors the consistency of client information between systems to ensure reimbursement of claims. Communicates effectively with clinical staff and management team regarding corrections needed in client chart. Responsible for monthly reconciliations. Checks Medi-Cal eligibility for new clients and on a monthly basis for all clients. Maintains confidential information. Performs all duties and projects as assigned, by or before the specific due dates.
Quality Improvement Responsibilities: Responsible for complying with policies and procedures to manage fiscal risk and ensure highest quality of care.
Record Management Responsibilities: Assist in establishing and maintaining effective and efficient records management systems. Maintains procedures associated with maintaining client privacy rights including, but not limited to the release of client information, HIPAA, subpoenas, and requests for records. Active participation and facilitation in program audits and reviews.
In addition, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
High School Diploma or equivalent.
Drug and Alcohol registration recognized by Department of Health Care Services DHCS.
Two years previous administrative experience.
Previous work experience working with spreadsheets.
Strong computer skills, including Outlook, Excel, Word and PowerPoint.
Type 45 wpm.
Knowledge Required:
Culturally competent and able to work with a diverse population.
Ability to independently and in collaboration with others problem-solve.
Able to handle multi-lined telephone system and intercom.
Skilled in being very detail and results oriented.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyMaintenance Worker - Operations
Healthright 360 job in Escondido, CA
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HealthRIGHT 360 is a family of integrated health programs that provides compassionate care and treatment to over 38,000 individuals a year through more than 70 distinct and culturally competent programs in 13 California counties.
We provide services, regardless of one's ability to pay, inspired by our belief that healthcare is a right, not a privilege.
The Maintenance Worker is responsible for providing maintenance and janitorial services to HealthRIGHT 360 facilities. Providing high quality customer service, the Maintenance Worker ensures that the operational needs of facilities are met.
Key Responsibilities
Maintenance Responsibilities: Checks and replenishes supplies. Ensures that facility functions are operating properly (e.g., light bulbs/fixtures). Repairs damaged areas of facility. Assesses repairs and maintenance needs for outside contracting as needed. Assists professional contractors. Works as team with Operations and performs functions that further Department and Agency. Assists with special projects, as needed.
Supervisory Responsibilities: Supervises and trains residents assigned to maintenance and janitorial work.
Administrative Responsibilities: Keeps records of jobs completed for weekly maintenance summary. Submits purchase orders. Processes maintenance request forms.
Health and Safety Responsibilities: Assist with building compliance with all regulatory agencies, funding sources, certification and licensing boards including but not limited to CARF and OSHA. Assists the Health & Safety Monitor of each site with the compliance of Site Specific Emergency Response Plans.
Skills and Abilities
Required:
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Experience working with criminal justice population.
Bilingual.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
High School Diploma or equivalent.
Valid and clean California driver's license.
Must have a reliable vehicle and have own tools.
Knowledge of basic building trades techniques.
Experience with wide variety of construction tools, methods and materials.
Understanding of and the ability to maintain boundaries with clients.
Handyman experience.
Must be able to work weekends; some evenings may be required.
Must be able to travel, if needed.
Desired:
Knowledge of building code and licensing requirements for residential treatment facilities.
Experience with earthquake preparedness.
Knowledge of substance abuse treatment.
Background Clearance Required:
Must not be on active parole or probation.
This position may required to work i other facility around California as needed, but the base work location will be at Pomona facility.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyDriver (NCSH Residential)
Healthright 360 job in Escondido, CA
North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The Transportation Specialist/Driver is responsible for the transportation needs of the North County Serenity House participants in support of their health and recovery. The Transportation Specialist/Driver will ensure that participants are safely transported to the specified location(s) as designated by the treatment team. The driver will use Motivational Interviewing to promote engagement with the client and sustain follow-through for clients' treatment plan.
Key Responsibilities
Transports individuals in a safe and professional manner to designated provider destinations and approved appointments in the community (i.e. probation, court).
Capable of understanding directions and the ability to read and use maps accurately.
Coordinate all participants' appointments with the Primary Counselor.
Safely transports participants in company provided vehicle following all applicable federal and state driving laws.
Transportation Specialist/Driver will work in conjunction with treatment team by assisting with following through on linkage(s).
To report as soon as possible any problems or concerns regarding a specific participant or transportation request.
Enters transportation activities in company database, files related paperwork, maintains and prepares vehicle usage reports and logs.
Completes all documentation and reports within a timely manner.
Education and Knowledge, Skills and Abilities
Required:
High School Diploma or GED.
Valid California Class B Driver's license with passenger endorsements.
Minimum 2 years professional driving experience.
Ability to clear and maintain agency vehicle insurance coverage.
Ability to read and interpret maps.
Clear understanding of appropriate staff/client boundaries.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Culturally competent and able to work with diverse population.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Experience working those who have issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Bilingual.
Tag: IND100.
Auto-ApplyPeer Support Specialist - Residential Program
Healthright 360 job in Escondido, CA
. The Peer Support Specialist will have experience or personal knowledge of behavioral health issues and services. The Peer Support Specialist provides culturally competent and trauma informed services that promote recovery, engagement, socialization, self-sufficiency, self-advocacy, development of natural supports, and identification of strengths. The Peer Support Specialist will be responsible for providing relapse prevention services, coaching, supporting links to community resources, or education to help participants achieve their goals.
KEY RESPONSIBILITIES
Individual Treatment Responsibilities: Provides support by drawing on own experiences and professional skills to build a trusting relationship with participants. Serves as a mentor and role-model to participants. Provides consultation to treatment team members from a professional perspective support professional effectiveness and empower the participants we serve. Advocate for participant needs and participates in treatment planning. Research and share information about community resources that will assist participants both during and after treatment. Maintains confidentiality of all participants. Provides input to develop and improve program services. Demonstrates excellent listening and communication skills and a supportive attitude towards participants and treatment team members. Work in collaboration with treatment team members to identify other services needed that may include, but are not limited to assistance with housing, benefits, education, employment, transportation, childcare, and medical needs. Assist treatment team members and participants in developing independent living skills to promote independence and self-sufficiency. The Peer Support Specialist will maintain North County Serenity House (NCSH), a program of HealthRIGHT 360 and San Diego County documentation standards.
Treatment Setting Responsibilities: Works as an active team member and closely collaborates with internal and external team members. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates and incidents. Performs periodic walkthroughs to ensure and maintain the safety and security of the facility. As needed, accompanies participants to offsite appointments related to their treatment. Attends required trainings and meetings.
Documentation Responsibilities: Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder/County and CalAIM standards. Properly documents all services provided. Completes required agency assessments in timely manner. Ensure that all clinical documentation is completed in a timely and accurate manner and entered in the various electronic systems.
General Responsibilities: Complies with agency's policies and procedures. Attend and actively participate in internal and outside meetings as assigned. Ensure providing quality services through compliance with training requirements. Arrange work schedule in accordance with agency's needs that may include weekends, and holidays. Meet expected performance standards as assigned by supervisor.
EDUCATION AND KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS:
Education
Required:
* High School Diploma or Equivalent
* Peer Specialist Certification
* CPR and First Aid Certified within 30 days of employment
* A valid California driver's license and automobile insurance
Desired:
* Bilingual English/Spanish
Knowledge
Required:
* Candidate must be a current or former recipient of mental health and/or substance use services or an immediate family member of someone who was a recipient of mental health and/or substance use services.
* If candidate or immediate family member received treatment from any of the HealthRIGHT 360 family of programs, he or she must be at least 12 months into their recovery and receive any on-going treatment from an outside agency
* Demonstrate some knowledge of mental health, substance abuse prevention, and supplemental community resources
* Must have knowledge and experience of co-occurring disorders
* Maintain a level of progression toward self-sufficiency
* Possess the ability to communicate effectively, motivate, and assist participants
Desired:
* Knowledge of gender-responsive and trauma informed treatment
* Experience working with criminal justice population
Overnight Monitor - NCSH Residential
Healthright 360 job in Escondido, CA
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North County Serenity House Outpatient Program provides a gender responsive, trauma informed approach to assist our participants in recovery, relationships and relapse prevention. Our comprehensive program includes therapy, psycho education classes, counseling groups, advocacy, onsite daycare, homeless supportive services and exit planning. We believe in individualizing participants' treatment based on their need and what works best for them. Our hope for every woman is that they are able to improve their quality of life, establish a support system and develop healthy coping skills.We are funded through the County of San Diego Health and Human Services Agency. North County Serenity House is also a proud partner of Live Well San Diego.
Overnight Monitors are responsible for maintaining and assessing the safety and security of the program and residents throughout the night while providing a supportive treatment environment. Through effective communication, Overnight Monitors relay relevant information to other members of the interdisciplinary team and performs crisis intervention as needed. Overnight Monitors ensure that the treatment environment is safe and welcoming.
Key Responsibilities
Safety and Security Responsibilities: Remains alert and awake during the entire overnight shift. Performs hourly facility and room checks to ensure and maintain accountability of all participants and the safety and security of the facility. Coordinates emergency drills with participants. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Performs CPR and First Aid as needed. May work weekends and holidays as needed.
Documentation Responsibilities: Documents participant updates and incidents in the Welligent and facility log nightly. Completes an absent without leave (AWOL) and AWOL retraction reports as needed. Updates tracking log with newly enrolled and discharged participants and sends to the appropriate departments before the end of the shift. Updates bed roster when needed to ensure all participants are in the correct bed. Maintains accurate records by data entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-cal and funder standards to satisfy internal and external evaluating requirements. Assist in ongoing maintenance of participants' charts and other related documentation. Uploads all medication logs, medication Centrally Stored Medication and Destruction Record, UA logs, UA lab results and controlled count logs to counselors as participants discharge or at the end of every month. Creates and updates all medication logs to reflect current medications. Ensures that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems. Review notes for billing accuracy.
General Responsibilities: Overnight monitor will support the medical team when needed to ensure participant medication is securely stored and properly accounted for. Ensures that the laundry room is locked at the appropriate hour and locks all group room doors around the facility. Responsible for re-stocking supplies in bathrooms, Health and Wellness Room and the Administrative Office. Check phone message on both the duty phone and the landline phone and forward to appropriate staff or email staff with information. Responsible for checking passes and sign out logs nightly. Inform program staff of any pass discrepancies, late arrivals, etc. Check all UA results for the day and send out email with positive and negative results. Assist the medical team with medication box audits. Comply with agency's policies and procedures. Arrange work schedule in accordance with agency's needs which may include weekends and holidays. Meet expected performance standards as assigned by supervisor. Attends and completes required trainings and meetings.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license and automobile insurance.
Must not be on active parole or probation.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
High degree of self-awareness and self-regulation.
Acts with a sense of urgency to ensure the highest quality of care possible for our participants.
Ability and willingness to learn new systems, topics, and methods.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyPeer Specialist Overnight - Re-Entry and Recovery Housing (RBH)
Healthright 360 job in Escondido, CA
The Re-entry and Recovery Housing (RRH) is a program of HealthRight360 and serves 25 male participants. These participants are from the Criminal Justice and Substance Use Disorder population, having completed residential treatment or coming directly from incarceration. The participants work to transition from residential treatment and incarceration to being fully productive members of the society. Participants search for employment, attend required meetings and work to reintegrate with their families. The employment hours are 10:00PM to 6:30AM Friday and Saturday night and On-Call as needed.
Peer Specialist Overnight maintain and assess the safety and security of the residence and its 25 residents throughout the night. Peer Specialist Overnight ensure that the living environment is safe and welcoming, relay relevant information to other members of the RRH Team and preforms crisis intervention as needed.
Hours are 10:00PM to 6:30AM Friday and Saturday night and On-Call as needed.
Key Responsibilities
Remain alert and awake during the entire overnight shift.
Perform room checks to ensure and maintain accountability of all residents and safety and security of the facility.
Perform crisis intervention and communicates with RRH Team as unforeseen situations arise.
Assists the Housing Supervisor with the compliance of the Site Specific Emergency Response Plans.
Completes STOP and Agency incidents reports in a timely manner.
Education and Knowledge, Skills and Abilities
High School Diploma or equivalent.
First Aid Certified.
CPR Certified.
Tag: IND100.
Auto-ApplyClient Safety Navigator - RRH (Weekends Part-Time)
Healthright 360 job in Escondido, CA
is union eligible. The expected schedule is Saturday & Sunday 10am-7pm. The Reentry and Recovery Housing program (RRH) operated by North County Serenity House, a Program of HealthRIGHT 360, is a STOP (Specialized Treatment for Optimized Programming) funded program that serves men who have recently been released from incarceration or have recently completed drug and alcohol addiction treatment. Our facility can house up to 26 individuals. While living at RRH, our clients are given the opportunity to have a safe place to live and do the vital work that is needed of them to get their lives back on track, and to hit the ground running when it is time for them to function on their own in society.
The Client Safety Navigator (CSN) fosters a safe, respectful, and welcoming environment. CSN works with program leadership, Sherriff's or local law enforcement, and other teams to respond to emergency and crisis situations, including client drug use, overdose, programmatic interruptions, and other situations.
KEY RESPONSIBILITIES
Safety and Security:
Ensure and maintain a safe and orderly environment for clients, staff, and visitors in compliance with agency and industry standards.
Monitor security cameras, attend building security meetings, and work collaboratively with service providers and administrative staff.
Clear areas of crowds, debris, and out-of-place items to maintain safety.
Direct and deflect traffic, de-escalate tense situations, and maintain a positive, respectful demeanor even during high-pressure situations.
Work collaboratively with other service providers and administrative staff to maintain an orderly environment.
Remain alert and awake during the entire overnight shift, if applicable.
Client and Visitor Management:
Maintain client and visitor logs.
Welcome and assist clients returning from appointments, ensure sign-in, and check belongings for contraband.
Welcome visitors, check credentials, ensure sign-in, and escort them to the supervisor on duty.
Crisis Intervention and Medical Assistance:
Carry Narcan, recognize signs of overdose, and administer Narcan as necessary to reverse drug overdose.
De-escalate emotionally charged situations and maintain non-confrontational behavior during observation and intervention.
Facility Monitoring and Compliance:
Make regular rounds to monitor entrances, exits, offices, common areas, and building perimeters.
Work with local law enforcement and file incident reports as needed.
Maintain appropriate boundaries and adhere to the organization's code of conduct.
All documentation must be maintained in compliance with HIPAA, 42 CFR Part 2, and other funding requirements to satisfy internal and external evaluating requirements.
Administrative Duties and Professional Development:
Attend and participate in meetings.
Participate in and complete all assigned training.
QUALIFICATIONS
Education, Certification, or Licensure
High school diploma or equivalent required. Associate's degree or higher preferred.
Possess a valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Experience
Two years of job-related experience working with the criminal justice population or with the community behavioral health system preferred.
Criminal Justice Care Coordinator
Healthright 360 job in Escondido, CA
North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment.
Key Responsibilities
Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers.
Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status.
Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu.
Facilitates group sessions as assigned.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents participant updates, incidents, changes in legal status in the facility log daily.
Attends required trainings and meetings.
Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements.
Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant.
Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required:
Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented. Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
Bachelor's Degree in related field.
Experience with Drug Medi-Cal Organized Delivery System.
Experience with ASAM Diagnostic Assessment.
Knowledge of gender-responsive, trauma informed and co-occurring treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Experience working with criminal justice population.
Bilingual English/Spanish.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyMedical Office Assistant - NCSH Residential
Healthright 360 job in Escondido, CA
Responsible for providing excellent customer service to clients, visitors, staff, etc. This position also provides administrative and clerical support for North County Serenity House and medical office support to the medical and clinical staff. Responsible for daily reception functions of an office to a busy behavioral health residential facility. This position may also assist with projects across programs and would be cross-trained to assist with data entry duties. General Administrative Responsibilities: Answer phones, transfer calls, take messages. Coordinate intake appointments. Meet and greets clients and visitors. Checks clients in, which includes checking belongings bringing on/off site and updating client log of personal items. Verifies passes for clients that are going off-site. Assist in maintaining sign up room calendars. Receive and distribute documents to staff boxes, receive all outgoing mail for pick up, and receive deliveries and process returns. Maintain cleanliness of office and shared staff spaces. Secure program areas at the end of each work day. Maintains inventory of required office and medical supplies and purchased office materials as needed. Assists with filing, faxing, photocopying as requested. Creates and provides client data reports to supervisors or as requested by an outside agency or the county. Provides coverage for the front office as needed. Attends and participates in meetings and trainings as assigned. Participates and attends supervision as scheduled. Performs and maintains working relationship with internal and external programs. Generate reports and respond to inquiries regarding entered data as requested.
Key Responsibilities
Assist with maintaining Assistant Medical Directors' and Physician's Assistants weekly schedules and providing assistance as necessary to the Addiction Medicine Team, as well as providing clerical support to clinical staff and management when requested. Prioritize and multitask in handling various sensitive information confidentially. Assist nurses, licensed practical nurses, physicians, physician's assistants, and other medical personnel in various medical administrative activities, including, but not limited to, calling in prescriptions to pharmacies; scheduling and coordinating appointments; documenting necessary entries in electronic health record database; ordering medical supplies; receiving, interpreting, documenting, and routing laboratory results to appropriate staff; compiling and recording medical charts, reports, and correspondence; and arranging referrals to other health care providers.
Answer phones, transfer calls, take messages. Coordinate intake appointments. Meet and greets clients and visitors. Checks clients in, which includes checking belongings bringing on/off site and updating client log of personal items. Verifies passes for clients that are going off-site. Assist in maintaining sign up room calendars. Receive and distribute documents to staff boxes, receive all outgoing mail for pick up, and receive deliveries and process returns. Maintain cleanliness of office and shared staff spaces. Secure program areas at the end of each work day. Maintains inventory of required office and medical supplies and purchased office materials as needed. Assists with filing, faxing, photocopying as requested. Creates and provides client data reports to supervisors or as requested by an outside agency or the county. Provides coverage for the front office as needed.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
High School Diploma or equivalent.
Five Years previous administrative experience with at least 2 years being in a medical office setting.
Previous work experience working with spreadsheets.
Strong computer skills, including Outlook, Excel, Word and PowerPoint.
Type 45 wpm.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
Experience with healthcare Electronic Health Record Systems.
Desired:
Bilingual in Spanish.
Knowledge Required:
Culturally competent and able to work with a diverse population.
Ability to independently and in collaboration with others problem-solve.
Able to handle multi-lined telephone system and intercom.
Skilled in being very detail and results oriented.
Knowledge and respect of all confidentiality issues.
Tag: IND100.
Auto-ApplyFood Services - On-Call Cook
Healthright 360 job in Escondido, CA
. This is an On-Call position. North County Serenity House, a Program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The Cook contributes to the program by both independently and collaboratively operating within a dynamic, team-centered kitchen environment. They oversee and carry out food preparation, ordering, and shopping activities in alignment with the agency's quality and budgetary goals. Additionally, the Cook prioritizes food safety, maintains proper sanitation standards, and adheres to the FIFO method, among other responsibilities.
KEY RESPONSIBILITIES
Food Service Responsibilities: Ensure meals are well balanced, nutritious, and appealing. Reduce unnecessary costs whenever possible and utilize donations and creativity on menus. Follow the production menu. Orders food within budget and prepare food for residents and special events. Drive Food Services van to transport food, meals, and other supplies between facilities. Advise on possible improvements in efficiency, productivity, etc.
Food Storage and Safety Responsibilities: Manage food storage, proper refrigeration, and inventory control. Maintain professional safety standards, cleanliness, and sanitation in accordance with health and safety codes. Ensure servicing and repair of equipment. Notify supervisor of equipment needs.
Treatment Setting Responsibilities: Ensure that all kitchen client workers are familiar with agency and departmental policies, procedures, practices safe food handling and holds clients accountable. Train and evaluate clients assigned to kitchen. Maintain team spirit and morale within kitchen. Work as a team with Food Services and perform functions that further Department and Agency needs.
QUALIFICATIONS
Education, Certification, or Licensure
High school diploma or equivalent required. A culinary degree from a recognized culinary institution preferred.
Current certification in food safety and sanitation.
Current First Aid and CPR certification or ability to obtain within 30 days of hire.
Possess a valid CA driver's license.
Experience
Experience in a professional kitchen, preferably in various culinary roles.
Experience with FIFO method.
Background Check and Other Requirements
Capable of completing a background check and live scan.
Applicants must not be on parole or probation due to funding regulations.
Qualified candidates with a criminal record will be considered for employment.
Community Service Representative (CSR)/Case Management
Healthright 360 job in San Diego, CA
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STOP Program Area Six provides comprehensive, evidence-based programming and services for California Department of Corrections and Rehabilitation inmates and parolees to utilize during their transition back into society. Area Six includes San Diego, Orange, and Imperial counties. Priority program placements are given to those participants who are within their first year of release and who have been assessed for moderate to high risk of re offending.
Community Service Representatives (CSRs) provide a comprehensive array of placement, reentry, and case management services to the California Department of Corrections and Rehabilitation (CDCR) population from within the in-prison Substance Abuse Treatment (SAT) programs, Community Transition Program (CTP), and other General Population (GP) inmates scheduled for release from CDCR institutions. The CSR screens and manages the participant from the intake process for placement into Community Based Providers (CBP), through treatment, and into the final stages towards an independent, crime-free lifestyle. The position also requires service provision to a caseload of CDCR participants, ongoing data entry of placement notes, filing, coordination of CBP placement, and transportation planning with institutional staff and other duties as assigned by STOP supervisors.
Key Responsibilities
Conduct outreach presentations within CDCR institutions and interaction and coordinating documentation with CDCR personnel.
Maintains accurate and comprehensive documentation on each prospective STOP client.
Attends required trainings and meetings.
Assist in training of new hires.
Coordinates with available internal and external resources to develop/maintain reentry plans and transition plans.
Maintains accurate records by data entering documentation into various electronic systems for all prospective participants in accordance with established guidelines.
Assess, schedule and coordinate placements of referrals into appropriate community placements in conjunction with the STOP Placement Coordinators and Transportation Coordinators, and their supervisors.
Coordinates transportation with STOP Transportations Coordinator(s).
Match inmates to the appropriate level of care within a network of sub-contracted Community Based Providers.
Conduct regular communication with Parole Agents. Work collaboratively with CDCR staff while preserving the safety and security of CDCR institutions.
Other Responsibilities: Due to security concerns at institutions and/or modification in workload via CDCR changes in the contract, may be assigned “other than CSR position duties” by STOP supervisors as needed.
Education and Knowledge, Skills and Abilities
High School Diploma or equivalent.
A valid California driver's license.
Minimum of (3) years experience working with a criminal justice population.
First Aid Certified and CPR Certified Must pass HealthRIGHT360 computer test.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Must undergo a background investigation and criminal records check to obtain clearance.
Must be able to satisfy requirements for security clearances at CDCR Institutions.
Must not be on active parole or probation.
If previously on parole or probation, must be off for a minimum of 3 years.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplySUD Counselor I
Healthright 360 job in Escondido, CA
North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The Floor Counselor is a registered substance use disorder professional from an approved/accredited California agency. The Floor Counselor works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the participant and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. The Floor Counselor provides supervision and oversight of the participants and children throughout the facility. The Floor Counselor provides facility coverage by supervising the participants during chores, visiting hours, mealtimes, medication line, withdrawal management, donations, groups, and free time. The Floor Counselor is customer service focused and frequently provides crisis intervention and participant stabilization. The Floor Counselor has a high degree of self-awareness and the ability to stay calm under pressure.
Key Responsibilities
Maintains a high degree of self-awareness and the ability to stay calm under pressure
Assists participants with intake, assessment, and orientation to program upon admission
Utilizes trauma informed care while applying crisis intervention, motivational interviewing, and supervision of the participants
Completes facility rounds on a regular basis in order to maintain supervision of the participants and facility
Seeks clinical consultation when encountering new and/or high-risk clinical circumstance
Provides facility coverage by supervising the participants during chores, visiting hours, mealtimes, medication line, medication management, donations, groups, and free time with shifts ranging throughout the day/night to provide 24/7 coverage
Works collaboratively with other members of the treatment team and communicates any behavioral concerns to the participant's Case Manager, Clinical Therapist, Medical, and Psychiatrist
May complete withdrawal management rounds and behavioral support rounds at 30-minute intervals as assigned and may monitor medication line as needed or assigned
Assists in room searches as needed with another staff member
Aids in inventorying participant belongings at time of admission and at discharge. For participants that leave for unplanned reasons, will assist in packing up the participants belongings and storing per policy and procedure
Education and Knowledge, Skills and Abilities
Required:
Registration as Substance Abuse Counselor from an approved/accredited California agency
CDCR fingerprint clearance
Must not be on parole or probation for a minimum of two years
Knowledge issues of related to substance abuse, mental health, and criminal background
Culturally competent and able to work with a diverse population
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications
Professionalism, punctuality, flexibility and reliability are imperative
Strong computer skills, including Outlook, Excel, Word and PowerPoint
Excellent verbal, written, and interpersonal skills
Integrity to handle sensitive information in a confidential manner
Action oriented
Strong problem-solving skills
Excellent organization skills and ability to multitask and juggle multiple priorities
Outstanding ability to follow-through with tasks
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility
Strong initiative and enthusiasm and willingness to pitch in whenever needed
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities
Desired:
Preferably a minimum of two years' experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery
Experience working with clients experiencing acute withdrawal from substances
Knowledge of and experience with providing trauma informed services
Experience delivering evidence-based practices
Bilingual
Tag: IND100
Auto-ApplyMedical Technician - Residential Program
Healthright 360 job in Escondido, CA
North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The Medical Technician I (Med Tech) works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for the client and provide treatment in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Med Tech I provides facility coverage by supervising the clients during medication line, withdrawal management, and free time. This position is customer service-focused and is quick to take the lead in providing crisis intervention and client stabilization. Med Tech I assists clients in self-administering their medication, teaches clients to self-manage their illness and physical health condition, coaches clients to keep appointments with primary care physicians or other health appointments, screens clients for symptoms of common infectious diseases, and follows established policies and procedures to triage client medical complaints and links clients to the appropriate level of care.
This is a union eligible position.
KEY RESPONSIBILITIES
Direct Service
Assist with assessment, intake, transition, and discharge of clients entering/exiting the withdrawal management unit.
Monitor clients' progress in withdrawal management and maintain strong communication with the medical team.
Provide alcohol and drug counseling and support, maintain appropriate/ethical boundaries with all clients, monitor client conduct, record client activity, and inform treatment team of potential concerns.
Provide medical and behavioral crisis intervention and triage clients as needed within scope of practice.
Demonstrate strong crisis intervention and client stabilization skills.
Monitor the medication line and observe client's medication self-administration.
Document client's medication self-administration with accuracy.
Collect, organize, and report results of daily urinalyses.
Facility Operations
Act as liaison for removal of biohazardous waste.
Maintain stock of OTC medications and First Aid supplies.
Perform periodic facility checks to ensure and maintain the safety and security of the facility.
Complete detox rounds and behavioral support rounds at 30-minute intervals and document each round accurately.
As needed, assist with duties of checking in visitors and monitoring visits, ensuring clients sign in/out with a valid pass, monitoring clients when they return from off-site passes, and checking all bags upon entering the facility.
Sign emergency passes when the primary counselor is out of the office.
Maintain supplies for urine and oral fluid drug testing and ensure Chain of Custody for all positive tests.
Answer telephone and respond to inquiries regarding withdrawal management services within 24 hours.
Documentation
Maintain all medical documentation that includes but is not exclusive to: Centrally Stored Medication and Destruction forms, Medication Self-Administration forms, Controlled Substance logs, Shift-to-Shift Count forms, Discharge Medication forms.
Ensure all medical documentation received from clients is uploaded into the electronic healthcare record and communicates to appropriate staff.
Maintain compliance with due dates for all clinical documentation.
Write and complete all progress notes within 72 hours of service delivery.
Document all client UA's using the UA form and a progress note.
Complete withdrawal management paperwork.
Document withdrawal management rounds and behavioral support rounds every 30 minutes.
Document client updates and incidents in the facility log daily.
Complete same-day incident reports.
Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, funder standards, and other standards to satisfy internal and external evaluating requirements.
Administration and Other Duties
Seek consultation when encountering new and/or high-risk medical or clinical circumstances.
Consult with prescribing providers on behalf of the Addiction Medicine Team (AMT).
Maintain full compliance with registration requirements, if applicable.
QUALIFICATIONS
Education, Certification, or Licensure
High school diploma or equivalent. Bachelor's degree in social work, or related preferred.
Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP) preferred.
Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Experience
Preferably a minimum of two years' experience working with clients in substance abuse treatment, relapse prevention and recovery in a residential or withdrawal management/detox setting.
Clinical Program Manager - NCSH Residential
Healthright 360 job in Escondido, CA
North County Serenity House Residential Program provides a gender responsive, trauma informed approach to assist our participants in recovery, relationships and relapse prevention. Our comprehensive program includes therapy, psycho education classes, counseling groups, advocacy, onsite daycare, homeless supportive services and exit planning. We believe in individualizing participants' treatment based on their need and what works best for them. Our hope for every woman is that they are able to improve their quality of life, establish a support system and develop healthy coping skills.
Oversee clinical treatment and coordination of various activities and departments within facility. Ensures treatment is in accordance with contract expectations and ensures the fidelity of the evidenced based practices and quality of services. Has ultimate responsibility for retention and completion of all participants. Responsible for being a part of overall North County Serenity House team and the operational functions of the facility, including, but not limited to safety and security, compliance and accountability. Relays information to Divisional Director concerning operations of facility. Must be available after hours and on weekends to respond to facility emergencies, outstanding crisis or events.
Key Responsibilities
Handles aspects of management, including direct supervision and mentoring of subordinate supervisory staff.
Activities include, but are not limited to, hiring, training, motivating, evaluating, disciplining, and terminating.
Ensures staff is familiar with program policies, procedures, and practices.
Responsible for ensuring that all treatment service plans and activities are executed in keeping with the organizations values, mission, vision and strategy.
Understands Supervisors role and the role of staff and how they fit within the agency's mission and values.
Responsible for ensuring compliance with all programmatic or project contractual requirements.
Responsible for ensuring all direct reports remain in compliance with all environmental, safety and health requirements of the program(s) assigned.
Responsible for ensuring all direct reports remain in compliance with policies and procedures as it relates to day to day program operations in collaboration with QI and EHR staff.
Works collaboratively with all level staff across all North County Serenity programs.
Responsible for direct reports and teams performance.
Responsible for attending contractual meetings for program(s).
Responsible for communicating with direct reports any updates or changes of program or agency as directed.
Responsible for developing systems that help the program to run efficiently within the contractual and agency limitations.
Education and Knowledge, Skills and Abilities
Required:
Registration as Substance Abuse Counselor from an approved/accredited California agency (employer will assist).
High School Diploma.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license and automobile insurance.
Desired:
Successful completion of a Peer Employment Training program provided by RI International.
Bilingual English/Spanish.
Required:
Candidate must be a current or former recipient of mental health and/or substance use services or an immediate family member of someone who was a recipient of mental health and/or substance use services.
If candidate or immediate family member received treatment from any of the HealthRIGHT 360 family of programs, he or she must be at least 12 months into their recovery and receive any on-going treatment from an outside agency.
Demonstrate some knowledge of mental health, substance abuse prevention, and supplemental community resources.
Must have knowledge and experience of co-occurring disorders.
Maintain a level of progression toward self-sufficiency.
Possess the ability to communicate effectively, motivate, and assist consumers.
Proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
In compliance with the California Department of Public Health's mandate, by September 30, 2021, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyBilling Coordinator - Stop Area Six
Healthright 360 job in San Diego, CA
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The Specialized Treatment for Optimized Programming (STOP) Program Area Six connects California Department of Corrections and Rehabilitation inmates and parolees to comprehensive, evidence-based programming and services during their transition into the community, with priority given to those participants who are within their first year of release and who have been assessed to as a moderate to high risk to reoffend. Area Six includes San Diego, Orange, and Imperial counties. STOP subcontracts with detoxification, licensed residential treatment programs, outpatient programs, professional services, and reeentry and recovery housing throughout the program area to assist participants with reentry and recovery resources.
The Billing Coordinator is responsible for coordinating receipt of and reviewing Community Based Provider (CBP) subcontractor client data for accuracy and entering and retrieving data from/to the Automated Reentry Management System (ARMS) as needed for the purpose of reconciliation, invoicing and billing.
Key Responsibilities
Data Entry and Reconciliation Responsibilities: Review outgoing and incoming CBP subcontractor client data for accuracy. Enter data found on the verification form into the STOP database to begin the reconciliation process. When discrepancies are found, coordinate with CBPs and internal departments to resolve and reconcile the discrepancies. Ensure accuracy of all data entered.
Billing and Invoicing Responsibilities: Process STOP CBP weekly verifications by extracting from the STOP database, and possibly further verifying in the ARMS database, and forwarding to the CBPs via email (and sometimes fax) for approval. Produce the monthly billing and forward to CBPs for billing authorization and approval. Ensures accuracy of all billing and resolves any discrepancies identified. Act as liaison between Fiscal department and STOP to ensure ease of information flow. Produce invoices for other various services (i.e. transportation, links etc.).
Administrative Responsibilities: Produce monthly client and CBP related reports as needed for the California Department of Corrections and Rehabilitation (CDCR), with supervisor review and approval, using the ARMS database. Assure confidentiality of all incoming and outgoing client data. As assigned, performs other clerical tasks.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education and Experience Required:
High School Diploma or equivalent.
Previous work experience working with spreadsheets.
Previous work experience performing data entry.
Type 45 wpm.
Strong math skills.
Desired:
Bilingual.
AA Degree; Experience may substitute for this on a year-by-year basis.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyMental Health Clinician - NCSH
Healthright 360 job in Escondido, CA
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North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The primary responsibilities of the Mental Health Clinician include providing direct participant care in a manner that exemplifies HealthRIGHT 360's philosophy, goals, policies, mission and vision through the provision of confidential therapy and psychoeducational groups, conducting mental health and substance use disorder assessments and evaluations to identify behaviors and problems related to a participant's addiction and potential co-occurring disorders. S/he acts as a liaison between the agency and outside organizations, linking participants with the appropriate resources to meet their health, mental health and human service needs. They will demonstrate the ability to obtain and interpret information in terms of the participant's needs, document knowledge of participant's growth and progress, and demonstrate an understanding of the range of treatment needed by participants served. Must enjoy working as a member of a diverse team in a cooperative effort and be able to exercise creative and independent judgment to solve problems. May also be assigned to assist in signing off on treatment plans of other staff. May also required to take on a caseload.
Key Responsibilities
Works as an active member and closely collaborates with internal and external team members.
Maintains appropriate ethical boundaries with all clients and family served.
Assist participants with substance abuse and behavioral needs as assigned which may include individual therapy, family and couple sessions, mental health assessment, evaluations, crisis intervention and group therapy, and psychoeducational groups.
Handle crisis interventions including when a participant may exhibit psychiatric symptoms that present a threat to the participant or others assessing situations for further needs.
Participates in team meetings to provide information and make recommendations for treatment, discharge planning, and participant management.
Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant.
Maintain documentation in compliance with agency, HIPAA, 42CFR, and funder standards.
Properly documents all services provided and completes admission and discharge paperwork/process and required agency assessments in timely manner and ensure that the golden thread is documented throughout the chart.
Ensure that all clinical documentation is completed in a timely and accurate manner, and entered into the various electronic systems.
Arrange work schedule in accordance with agency's needs which may include weekends, overnights and holidays.
Education and Knowledge, Skills and Abilities
Required:
Must be a MSW, MFT or Psychologist from a regionally accredited graduate program in the field of psychology or counseling psychology. Masters level candidates must be registered with the Board of Behavioral Sciences and possess a valid registration number.
Minimum of two years of experience in a substance abuse treatment or community mental health setting.
Experience in working with people with co-occurring disorders.
Experience working in criminal justice populations.
Familiarity with trauma informed therapy models, cognitive-behavioral therapy, brief psychotherapy and psycho-educational approaches.
Familiarity with working with psychotic and other severe mental health presentations.
First Aid certified within 60 days of employment.
CPR certified within 60 days of employment.
A valid California driver's license and current automobile insurance.
Must not be on active parole or probation, clear with OIG database.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and Internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
Experience with motivational interviewing techniques.
Ability to understand, and interpret information, and can manage a consistent workflow.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Strong interpersonal and communication skills; ability to work effectively with people in a constructive manner.
Must be able to demonstrate strong boundaries.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multi-task and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Knowledge of trauma, co-occurring disorders and substance abuse treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Licensed MFT or LCSW, LPCC, Psychologist.
Valid Substance Abuse Counselor Certification from an accredited organization.
Bilingual English/Spanish.
Flexibility in working evenings, weekends, holidays based on program needs.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplySupervisor - Residential
Healthright 360 job in Escondido, CA
North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in the lives of the women we serve.
Our specialized treatment approach works with each woman holistically to address her health, emotional, educational, vocational, family, and legal concerns alongside her substance use, mental health, and behavioral issues. Women who participate in NCSH programs are able to reunite with their children, including in-program residency with some children, which creates valuable opportunities for parenting education, family activities, therapy, and healthy bonding and growth within families.
Key Responsibilities
The Program Supervisor is AOD Certified and/or Registered or Licensed with the BBS or California Board of Psychology . The Program Supervisor supervises staff to ensure provision of quality client care and effective team performance to meet agency goals in accordance with HealthRIGHT 360's philosophy, goals, policies, mission and vision. The Program Supervisor is responsible for overseeing client care as it relates to staff scheduling, outside agency relations, and other tasks as assigned by the Manager, as well as other daily activities essential to incorporating the agencies mission and values as a part of our service delivery.
Education and Knowledge, Skills and Abilities
Education Requirement: Certified SUD Counselor and at minimum 10 years experience in providing SUD services.
Or
Bachelor of Arts or Sciences degree from an accredited college or university, an AOD Certification from an accrediting professional organization, and 5 years experience in providing SUD services.
Experience:
A minimum of five years experience providing supervision to direct service providers in comparable size agencies with similar clients.
Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders. Knowledge of and experience with providing trauma informed services
Strong computer skills, including Outlook, Excel, Word and PowerPoint.
Background Clearance.
In compliance with the California Department of Public Health's mandate, by September 30, 2021, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
Auto-ApplyTherapist - NCSH Residential
Healthright 360 job in Escondido, CA
. North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
The Therapist I holds a valid registration from the California Board of Behavioral Sciences (BBS). Their duties encompass conducting clinical assessments, making diagnoses, devising treatment plans, executing interventions, handling crises, and organizing discharge plans. They collaborate closely with other team members to ensure optimal client care, aligning with HealthRIGHT 360's ethos, objectives, policies, mission, and vision. Employing various therapeutic approaches such as individual, group, and family therapy, they deliver services across different settings including outpatient offices, residential treatment facilities, and in the field as per client and program requirements. Additionally, they participate in on-call rotations and may be called upon to respond to outside regular hours.
KEY RESPONSIBILITIES
Clinical Assessment and Treatment Planning:
Provide thorough clinical assessments and diagnoses.
Work with the client to develop client-centered treatment plans.
Monitor treatment progress and update the treatment plan as needed.
Therapy and Intervention:
Address mental health and/or substance abuse symptoms using individual, group, and/or family treatment.
Provide thoughtful discharge planning to ensure the client's safe transitions.
Provide crisis assessment and intervention as needed.
Collaboration and Communication:
Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances.
Work collaboratively with other members of the treatment team including Case Managers, Counselors, Medical staff, and Psychiatrists.
Maintain frequent communication with the treatment team and engage in regular consultations, clinical team meetings, case conferences, and plan development meetings.
Service Delivery and Compliance:
Deliver services in outpatient, residential, or field settings based on assignments and client need.
Assist with crisis assessment, crisis intervention, and symptom management within assigned programs by providing 24-hour, 7-day per week after-hours coverage on rotation with other Therapists.
Meet expected client care hours per week.
Maintain compliance with due dates for all clinical documentation including assessment, treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and other clinical documents.
Write client's progress letters and court reports and obtain final approval from the supervisor.
Documentation must be maintained in compliance with agency policy and procedures, HIPAA, 42-CFR, and other standards to satisfy internal and external evaluating requirements.
Complete all assigned URCs in a timely manner.
Maintain full compliance with California BBS regulations.
Professional Development and Administrative Duties:
Attend and actively participate in Clinical Group Supervision.
Actively participate in agency and team meetings.
Participate in training opportunities and pursue certifications in evidence-based practices.
Complete all assigned training in a timely manner.
Arrange work schedule in accordance with the agency's needs.
Read emails daily and respond when appropriate.
QUALIFICATIONS
Education, Certification, or Licensure
Master's degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school.
Valid registration from the California Board of Behavioral Sciences as an AMFT, APCC, ASW.
Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Valid California Driver's License and access to registered and insured transportation.
Experience
Experience treating clients with co-occurring disorders preferred.