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Best help desk assistant certifications
Help desk assistant certifications allow job seekers to demonstrate their competency as an help desk assistant to employers. However, not all help desk assistant certifications provide the same value for job seekers.
The best certifications for a help desk assistant are Certified Nurse Assistant (CNA), Medical Assistant, and Certified Network Computer Technician (CNCT).
Below is a list of the best help desk assistant certifications. Obtaining an help desk assistant certification will give you a leg up when you apply for jobs and increase your potential salary.
4 best certifications for help desk assistants
| Rank | Help desk assistant certification | Organization |
|---|---|---|
| 1 | Certified Nurse Assistant (CNA) | American Red ... |
| 2 | Medical Assistant | ASPT |
| 3 | Certified Network Computer Technician (CNCT) | ETA |
| 4 | Cisco Certified Network Associate (CCNA) | Global Knowle... |
4 best help desk assistant certifications
1. Certified Nurse Assistant (CNA)
Train to be a certified nurse assistant working with other health care professionals to provide quality care for elderly or sick individuals in nursing homes and hospitals and at home.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
2. Medical Assistant
The medical assistant job description varies depending on the employer's needs. A medical assistant is a multi-skilled professional and an asset to a physician.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
3. Certified Network Computer Technician (CNCT)
Certified Network Computer Technicians are expected to obtain knowledge of computer electronics basic concepts, Internet and networking technology applicable to various areas of the computer industry. Once the CNCT has acquired these skills, abilities and knowledge, he or she will be able to enter employment in any part of the computer industry. With minimal training in areas unique to the specific products, the CNCT should become a profitable and efficient part of the computer industry workforce.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 4 year(s)
4. Cisco Certified Network Associate (CCNA)
CCNA certification is the first level of Cisco Career certification and indicates a foundation in and apprentice knowledge of networking. CCNA certified professionals can install, configure, and operate LAN, WAN, and dial access services for small networks (100 nodes or fewer), including but not limited to use of these protocols: IP, IGRP, Serial, Frame Relay, IP RIP, VLANs, RIP, Ethernet, Access Lists.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for a help desk assistant?
The best help desk assistant certification is Certified Nurse Assistant (CNA). The Certified Nurse Assistant (CNA) is awarded by the American Red Cross. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.
Here's a bit more background on how to obtain this help desk assistant certification:
- To become a certified Certified Nurse Assistant (CNA), you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every year.
The most common combination of help desk assistant certifications include: Certified Nurse Assistant (CNA), Medical Assistant, and Certified Network Computer Technician (CNCT).
Online courses for help desk assistants to earn certifications
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