Help desk supervisor demographics and statistics in the US
Help desk supervisor demographics research summary. Zippia estimates help desk supervisor demographics and statistics in the United States by using a database of 30 million profiles. Our help desk supervisor estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about help desk supervisors after extensive research and analysis:
- There are over 36,925 help desk supervisors currently employed in the United States.
- 33.6% of all help desk supervisors are women, while 66.4% are men.
- The average help desk supervisor age is 42 years old.
- The most common ethnicity of help desk supervisors is White (55.6%), followed by Hispanic or Latino (16.1%), Black or African American (12.0%) and Asian (10.5%).
- In 2022, women earned 97% of what men earned.
- 11% of all help desk supervisors are LGBT.
- Help desk supervisors are 44% more likely to work at private companies in comparison to public companies.
On this page
Help desk supervisor demographics by:
Help desk supervisor gender statistics
33.6% of help desk supervisors are women and 66.4% of help desk supervisors are men.
- Male, 66.4%
- Female, 33.6%
Help desk supervisor gender ratio
| Gender | Percentages |
|---|---|
| Male | 66.4% |
| Female | 33.6% |
Help desk supervisor gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$66,693
Female income
$64,734
Help desk supervisor gender ratio over time
This data breaks down the percentage of men and women in help desk supervisor positions over time. Currently, 33.6% of help desk supervisors are female.
Help desk supervisor gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 60.37% | 39.63% |
| 2011 | 61.52% | 38.48% |
| 2012 | 63.21% | 36.79% |
| 2013 | 63.83% | 36.17% |
| 2014 | 64.29% | 35.71% |
| 2015 | 66.38% | 33.62% |
| 2016 | 66.54% | 33.46% |
| 2017 | 66.43% | 33.57% |
| 2018 | 67.29% | 32.71% |
| 2019 | 65.75% | 34.25% |
| 2020 | 66.34% | 33.66% |
| 2021 | 66.40% | 33.60% |
Help desk supervisor related jobs gender ratio
We compared help desk supervisors with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Help Desk Supervisor | 66% | 34% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Help desk supervisor demographics by race
The most common ethnicity among help desk supervisors is White, which makes up 55.6% of all help desk supervisors. Comparatively, 16.1% of help desk supervisors are Hispanic or Latino and 12.0% of help desk supervisors are Black or African American.
- White, 55.6%
- Hispanic or Latino, 16.1%
- Black or African American, 12.0%
- Asian, 10.5%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Help desk supervisor race
| Help desk supervisor race | Percentages |
|---|---|
| White | 55.6% |
| Hispanic or Latino | 16.1% |
| Black or African American | 12.0% |
| Asian | 10.5% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Help desk supervisor race and ethnicity over time
See how help desk supervisor racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Help desk supervisor race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.24% | 12.44% | 7.12% | 13.10% |
| 2011 | 64.94% | 12.53% | 7.26% | 12.60% |
| 2012 | 63.67% | 12.77% | 7.51% | 13.24% |
| 2013 | 62.61% | 12.01% | 8.32% | 13.62% |
| 2014 | 62.32% | 12.22% | 7.97% | 14.33% |
| 2015 | 62.22% | 11.68% | 9.15% | 14.22% |
| 2016 | 62.01% | 11.64% | 9.12% | 14.11% |
| 2017 | 61.23% | 11.31% | 9.58% | 14.51% |
| 2018 | 61.34% | 11.27% | 9.66% | 14.25% |
| 2019 | 59.53% | 11.19% | 10.37% | 15.37% |
| 2020 | 57.49% | 11.76% | 10.15% | 15.54% |
| 2021 | 55.64% | 12.00% | 10.52% | 16.07% |
Help desk supervisor wage gap by race
According to our data, asian help desk supervisors have the highest average salary compared to other ethnicities. Black or african american help desk supervisors have the lowest average salary at $63,479.
| Ethnicity | Salary |
|---|---|
| Unknown | $64,618 |
| White | $65,995 |
| Black or African American | $63,479 |
| Asian | $75,127 |
| Hispanic or Latino | $64,879 |
Average help desk supervisor age
See how the average age of help desk supervisors varies based on ethnicity and gender.
Male
Female
Help desk supervisor age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Help desk supervisor age breakdown
The average age of help desk supervisors is 40+ years years old, representing 56% of the help desk supervisor population.
Help desk supervisor age breakdown
| Help Desk Supervisor Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Help desk supervisor educational attainment
The most common degree for help desk supervisors is bachelor's degree, with 52% of help desk supervisors earning that degree. The second and third most common degree levels are associate degree degree at 28% and associate degree degree at 9%.
- Bachelor's, 52%
- Associate, 28%
- High School Diploma, 9%
- Master's, 6%
- Other Degrees, 5%
Help desk supervisors by degree level
| Help desk supervisor degree | Percentages |
|---|---|
| Bachelor's | 52% |
| Associate | 28% |
| High School Diploma | 9% |
| Master's | 6% |
| Other Degrees | 5% |
Help desk supervisor jobs you might like
Help desk supervisor wage gap by degree level
According to the data, help desk supervisors with a Master's degree earn more than those without, at $80,232 annually. With a Doctorate degree, help desk supervisors earn a median annual income of $75,874 compared to $67,791 for help desk supervisors with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $80,232 |
| High School Diploma or Less | $59,372 |
| Bachelor's Degree | $67,791 |
| Doctorate Degree | $75,874 |
| Some College/ Associate Degree | $60,936 |
Help desk supervisor employment statistics
Most help desk supervisors work for a private in the technology industry.
Company size where help desk supervisors work
Below, you can see the size of companies where help desk supervisors work.
Help desk supervisor jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 4% |
| 50 - 100 employees | 9% |
| 100 - 500 employees | 13% |
| 500 - 1,000 employees | 9% |
| 1,000 - 10,000 employees | 29% |
| > 10,000 employees | 37% |
Help desk supervisor jobs by company type
Employees with the help desk supervisor job title have their preferences when it comes to working for a company. For instance, most help desk supervisors prefer to work at private companies over public companies.
Help desk supervisor jobs by sector
| Company type | Percentages |
|---|---|
| Education | 12% |
| Public | 39% |
| Private | 44% |
| Government | 5% |
Help desk supervisor jobs by industry
The most common industries for help desk supervisors are technology, professional and education.
Help desk supervisor industry statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 16% |
| Technology | 13% |
| Professional | 9% |
| Education | 9% |
| Finance | 7% |
| Telecommunication | 6% |
| Retail | 6% |
| Manufacturing | 5% |
| Government | 4% |
| Health Care | 4% |
| Media | 3% |
| Transportation | 3% |
| Hospitality | 3% |
| Construction | 2% |
| Start-up | 2% |
| Insurance | 2% |
| Pharmaceutical | 1% |
| Internet | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
| Energy | 1% |
Help desk supervisor turnover and employment statistics
Help desk supervisor unemployment rate over time
The unemployment rate for help desk supervisors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Help desk supervisor unemployment rate by year
| Year | Help desk supervisor unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average help desk supervisor tenure
The average help desk supervisor stays at their job for 1-2 years, based on the 2,504 help desk supervisors resumes in Zippia's database.
Help desk supervisor tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 15% |
| 1-2 years | 39% |
| 3-4 years | 20% |
| 5-7 years | 14% |
| 8-10 years | 5% |
| 11+ years | 7% |
Help desk supervisor LGBT ratio compared to similar jobs
Review the percent of help desk supervisors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| LAN Analyst | 7.31% | 63,017 |
| SAP Business Analyst | 8.42% | 118,716 |
| Oracle SOA Developer | 8.46% | 83,749 |
| Senior Security Engineer | 8.59% | 69,850 |
| Senior Switch Technician | 9.03% | 13,113 |
| GIS Specialist | 10.54% | 2,029 |
| Help Desk Supervisor | 10.88% | - |
Similar help desk supervisor jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| LAN Analyst | 7.31% | 63,017 |
| SAP Business Analyst | 8.42% | 118,716 |
| Oracle SOA Developer | 8.46% | 83,749 |
| Senior Security Engineer | 8.59% | 69,850 |
| Senior Switch Technician | 9.03% | 13,113 |
| GIS Specialist | 10.54% | 2,029 |
Foreign languages spoken by help desk supervisors
The most common foreign language among help desk supervisors is Spanish at 57.0%. The second-most popular foreign language spoken is Portuguese at 7.6% and French is the third-most popular at 5.1%.
- Spanish, 57.0%
- Portuguese, 7.6%
- French, 5.1%
- German, 3.8%
- Swedish, 2.5%
- Other, 24.0%
Help desk supervisor languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 57.0% |
| Portuguese | 7.6% |
| French | 5.1% |
| German | 3.8% |
| Swedish | 2.5% |
| Other | 24.0% |
