Hersha Hospitality jobs in Indianapolis, IN - 58 jobs
Area Sales Manager
HHM Hotels 4.5
HHM Hotels job in Kokomo, IN
Opportunity: Area Sales Manager Manage accounts for a group of hotels to achieve guest satisfaction, and to solicit past and new business ensuring all revenue goals are achieved or exceeded. Potential Career Path Director of Sales - Area Director of Sales - Regional Director of Sales
Essential Job Functions
* Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
* Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
* Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
* Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
* Coordinate various departments' participation in servicing accounts.
* Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
* Develop and conduct persuasive verbal sales presentations to prospective clients.
* Articulate and leverage the benefits of the hotel to close sales opportunities.
* Travel locally to conduct outside calls, promote the hotel and review competition.
* Represent hotel at trade shows.
* Follow sustainability guidelines and practices related to HHM's EarthView program.
* Perform other duties as requested by management
Position Requirements
* Associate or Bachelor's degree in Hospitality or related industry preferred.
* Proven track record in sales required and previous hospitality sales experience preferred.
Work Environment and Context
* Work schedule varies and may include occasionally working on holidays, weekends.
* Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
* Moderate travel between hotels and client's locations required.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$54k-88k yearly est. Auto-Apply 60d+ ago
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General Manager
Hersha Hospitality Management LP 4.5
Hersha Hospitality Management LP job in Kokomo, IN
Opportunity: General Manager
The Hampton Inn & Suites Kokomo is looking for a General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Your Growth Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Your Focuses
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
Associate or Bachelor's Degree in Business, Hospitality or a related field.
Previous hotel GM experience is preferred.
Hilton experience is strongly preferred.
HHM Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
Employee Assistance and Wellness Program
Educational/Professional Development
Technology Reimbursements
Work Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
Occasional travel required.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
$44k-66k yearly est. Auto-Apply 27d ago
Cleaner
Interstate Hotels & Resorts 4.4
Indianapolis, IN job
Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.
This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.
Schedule: 4 hours per week
Pay: $25.00/hour
Job tasks include, but are not limited to:
Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas.
Responsible for the dust and wet mopping of floors.
Responsible for the removal of trash and replacement of trash can linings.
Perform other duties as assigned.
Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.
Requirements
Frequent lifting, carrying, pushing, or pulling up to 50 lbs.
Must be able to follow basic safety procedures and precautions.
Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check.
Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Interstate - Work Happy!
Salary Description $25.00/hour
$25 hourly 13d ago
Shuttle Driver (Overnight Shift)
General Hotels Corporation 3.9
Indianapolis, IN job
We are seeking a Shuttle Driver to join our hotel team at the Crowne Plaza at the Indianapolis Airport. The shuttle driver drives guests to and from the assigned locations of the hotel and airport.
Responsibilities
Transport, load and unload guests, providing daily transportation services at designated pick-up and drop-off locations
Provide excellent customer service to guests; respond quickly and efficiently to pick-up requests
Refuel and maintain shuttle equipment and fuel use logs
Maintain a clean work environment
Requirements
Must be 21 years of age
Valid driver's license
Flexible schedule - available AM/PM and/or weekends
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”)
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$21k-29k yearly est. 25d ago
Multi Site Hotel Security Officer
General Hotels Corporation 3.9
Indianapolis, IN job
General Hotels Corporation is looking for a Multi-Site Hotel Security Officer at the Crowne Plaza Indianapolis-Airport, the Crowne Plaza Downtown Union Station and the Homewood Suites Keystone at the Crossing located inIndianapolis, IN. Job Summary: The Security Officer plays a vital role in maintaining the safety and security of the hotel's guests, team members, residents, and property. As a key member of the Security team, this individual will help oversee daily security operations, respond to incidents, promote safe work practices, and provide outstanding service-all while projecting professionalism and a guest-focused attitude. Responsibilities:
Patrol hotel property to identify safety or security concerns
Respond quickly and professionally to emergencies
Document incidents and assist with initial investigations
Enforce safety policies and support loss prevention efforts
Promote safety awareness among guests and staff
Provide a visible, helpful, and professional presence throughout the hotel
Requirements
Ability to travel between hotel locations as needed
Experience in security, law enforcement, or loss prevention
Strong communication skills in English (spoken and written)
Service-oriented and comfortable working with all levels of staff and guests
Professional, dependable, and sound judgment under pressure
Team player with a strong sense of ownership
Adaptable, efficient, and reliable in a fast-paced environment
Committed to guest service and maintaining a safe atmosphere
Works with urgency and attention to detail
Benefits
Hotel Room Discounts
Earned Wage Access (“on-demand pay”) through PayActiv
The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$24k-30k yearly est. 60d+ ago
Laundry Attendant
General Hotels Corporation 3.9
Indianapolis, IN job
General Hotels Corporation has an immediate opening for a Laundry Attendant to join our hotel team! The Laundry Attendant is responsible for washing, drying, and folding of all linens and towels to support our guests' experience. Responsibilities:
Wash, dry, and fold all hotel linens and towels.
Properly use all soaps, chemicals, and equipment for cleaning linen and towels.
Clean laundry equipment, vent screens, and drain traps and lint filters.
Maintain and rotate a supply of clean linen and towels.
Assist in the monthly linen and towel inventory.
Keep the laundry room, housekeeping office, and storage areas clean and organized.
Expedite the delivery of linen and requested suite items to room attendants.
Clean rooms when needed or as requested by management.
Accommodate guest special requests courteously.
Answer guest questions regarding hotel facilities and services.
Know and follow all hotel emergency procedures.
Notify manager of any problems with linen.
Answer the housekeeping department telephone.
Complete maintenance work orders and deliver to designated area in a timely manner.
Other duties as assigned.
Required Competencies:
Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner.
Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality.
Quantity - Meet productivity standards and completes work within a timely manner.
Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies.
Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends.
Initiative - Ask for and offer help when needed.
Compliance - Comply with health department rules and regulations.
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Hotel Room Discounts
Earned Wage Access (“on-demand pay”) through PayActiv
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$22k-27k yearly est. 60d+ ago
Corporate Staff Accountant
General Hotels Corporation 3.9
Indianapolis, IN job
A leading Central Indiana hotel management company, General Hotels Corporation, is looking for an experienced Staff Accountant with a strong attention to detail to become a member of the organization. We are looking for a strong, self-driven accounting professional to handle the accounting functions for the corporate entities. This hands-on position reports directly to the Corporate Accounting Manager and is a hybrid position with 3-4 days in the office per week. General Duties to include (but not limited to):
Maintain subledgers and post monthly adjusting journal entries
Review and analyze monthly income statements for accuracy
Prepare monthly financial statements including balance sheets, income statements, and cash flows
Complete bank and account reconciliations
Research and resolve account reconciliation differences
Compute and prepare monthly customer billing by creating invoices and credit memos and updating internal accounting records
Process accounts payable, including posting invoices
Monitor bank accounts, make transfers, and record journal entries as needed
Assist in preparing annual budgets
Education Requirements
Bachelor's degree in accounting required
Knowledge, Training, Skills and/or Experience
1-2 years relevant experience preferred
Sage Intaact Experience a plus
Attention to detail and ability to meet critical deadlines
Strong ability to multitask to complete critical deadlines
Excellent interpersonal skills and team player approach
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”)
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promotion from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$48k-61k yearly est. 27d ago
Front Desk Supervisor (PM)
General Hotels Corporation 3.9
Indianapolis, IN job
General Hotels Corporation has an immediate opening for a Front Desk Supervisor at Crowne Plaza Indianapolis Airport. The Front Desk Supervisor will supervise the Guest Services staff while providing friendly, efficient service. The Front Desk Supervisor is responsible for a variety of tasks, including:
Supervise the Guest Services staff
Welcome guests in a friendly, prompt and professional manner
Assist Guest Services staff, as needed, with any guest concerns
Follow established hotel procedures at all times
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Maintain positive communication between all departments
MOD Shifts as needed
Managing and assisting shuttle services
JOB REQUIREMENTS & EXPECTATIONS
MUST HAVE A MINIMUM OF (2) YEARS HOTEL GUEST SERVICES EXPERIENCE (FULL-SERVICE PREFERRED) TO BE CONSIDERED FOR THIS POSITION
Must have valid driver's license and assist in driving hotel shuttle
Willingness to work evenings, weekends, and holidays as required by hotel operations
Demonstrate genuine enthusiasm for the hospitality industry and a commitment to delivering exceptional service
Proven ability to motivate, and collaborate with front office associates and other departments
Consistently arriving on time, well-groomed and prepared to serve as the face of the hotel, reflecting its standards of hospitality is critical for this role
Communicate effectively with coworkers and other departments to coordinate guest services, resolve issues promptly, and maintain smooth hotel operations
Ensure accuracy in reservations, billing, and guest records and train the team on the same
Maintain a calm, confident, and welcoming demeanor in all guest interactions, even under pressure
Anticipate and meet the needs of travelers with high expectations, ensuring every guest feels valued and cared for
Provide personalized assistance with tact and discretion, creating a seamless experience for guests from check-in to departure
Handle challenges gracefully, offering solutions that uphold the hotel's standards of service and professionalism
Listen attentively, convey information clearly, and respond with courtesy to create a seamless guest experience
Demonstrate strong verbal skills when interacting with guests and staff, and produces accurate, professional written communication such as emails and guest documentation
Mentor the front desk team by providing training and coaching for continual growth and improvement
Actively assist the front desk team in bringing life to the Crowne Plaza brand standards
Ability to stand for extended periods of time while performing front desk duties
Ability to manage multiple tasks by prioritizing effectively while maintaining strong attention to detail and accuracy
Prior experience with Opera Property Management System (PMS) is strongly preferred
Benefits include:
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$27k-34k yearly est. 43d ago
Restaurant Host / Busser
General Hotels Corporation 3.9
Indianapolis, IN job
We are seeking a friendly and organized Restaurant Host / Busser to join our team at the Crowne Plaza Union Station hotel. The ideal candidate will have experience in both hosting and bussing in a restaurant setting. Responsibilities:
Greet guests as they arrive and seat them at their tables
Ensure the dining area is clean and presentable
Assist with food and beverage service as needed
Handle guest concerns in a professional manner
Clear and reset tables
Maintain health and safety regulations and follow all food safety requirements
Requirements:
Previous experience as a Restaurant Host, Busser, or Food Runner is preferred
Excellent communication and customer service skills
Ability to work in a fast-paced environment while remaining calm and professional
Ability to lift and carry heavy trays safely
Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Hotel Room Discounts
Earned Wage Access (“on-demand pay”)
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$18k-25k yearly est. 43d ago
Maintenance Technician
General Hotels Corporation 3.9
Indianapolis, IN job
We are seeking a skilled Maintenance Technician to join our hotel team at the Homewood Suites Keystone at the Crossing. As a Maintenance Technician, you will be responsible for maintaining and repairing all aspects of our hotel facilities, including guest rooms, public areas, and equipment. You will work closely with other members of the team to ensure that our hotel is always in top condition for our guests.
Responsibilities
Perform routine maintenance tasks, such as painting, plumbing, and electrical repairs
Respond to guest requests for maintenance assistance in a timely and friendly, professional manner
Inspect and maintain all guest rooms, public areas, and equipment to ensure they are in good working order
Perform preventative maintenance on all hotel equipment and systems
Assist with the installation of new equipment and systems as needed
Maintain accurate records of all maintenance and repair work performed
Ensure that all work is performed safely and in compliance with all applicable regulations and standards
Requirements
High school diploma or equivalent
Previous experience as a maintenance technician, preferably in a hotel or hospitality setting
Strong knowledge of plumbing, electrical, and HVAC systems
Ability to read and interpret technical manuals and schematics
Excellent problem-solving skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Flexibility to work evenings, weekends, and holidays as needed
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$36k-47k yearly est. 60d+ ago
Bellman (Part Time)
General Hotels Corporation 3.9
Indianapolis, IN job
We are looking for a friendly and professional Bellman to join our hospitality team. As a Bellman, you will be the first point of contact for guests, providing exceptional customer service by assisting with luggage, transportation, and general inquiries. If you have a warm personality and enjoy helping others, we'd love to hear from you!
Responsibilities:
Greet guests warmly upon arrival and departure.
Assist guests with luggage, ensuring safe and efficient transport to and from rooms, vehicles, and storage areas.
Provide information about hotel amenities, services, and local attractions.
Deliver packages and special requests to guest rooms as needed.
Maintain the cleanliness and organization of the lobby and entrance areas.
Assist with guest inquiries, directions, and recommendations courteously and professionally.
Coordinate with front desk staff to ensure seamless guest experiences.
Handle guest belongings with care and maintain confidentiality.
Qualifications:
High school diploma or equivalent.
Previous experience in hospitality or customer service (preferred).
Excellent communication and interpersonal skills.
Ability to lift and carry luggage and stand for extended periods.
Professional appearance and friendly demeanor.
Willingness to work flexible shifts, including weekends and holidays.
Benefits:
Competitive salary
Hotel Discounts
Employee discounts at Restaurant & Grill
Career growth opportunities
$26k-33k yearly est. 60d+ ago
Breakfast Attendant
General Hotels Corporation 3.9
Indianapolis, IN job
General Hotels Corporation has an immediate opening for a Breakfast Attendant to join our hotel team! The Breakfast Attendant is responsible for preparing and serving a fresh and inviting presentation of the daily complimentary breakfast, giving a friendly greeting to each guest at breakfast and providing superior service to all guests.
This position is an early morning position. Must be able to work weekends and holidays. Responsibilities:
Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation per brand and company standards.
Prepare foods such as cut fruit, coffee and juices.
Stock coffee, juice and milk.
Set out cold food such as sweet rolls, muffins and cereal for self-service.
Warm and set out hot foods such as hash browns, French toast, etc.
Set up serving dishes, utensils, cups, and other paper/china products.
Maintain cleanliness of breakfast area and kitchen during and after breakfast hours.
Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders.
Required Competencies:
Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner.
Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage.
Quantity - Meet productivity standards and completes work within a timely manner.
Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies.
Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends.
Initiative - Ask for and offer help when needed. Clear and clean tables as they are vacated; wipe up spills; sweep, mop, and vacuum kitchen and dining areas. Remove trash.
Compliance - Comply with health department rules and regulations with respect to handling, preparing and storing food.
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Hotel Room Discounts
Earned Wage Access (“on-demand pay”) through PayActiv
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
Qualifications
High School diploma or equivalent is preferred. Should have basic knowledge of food and beverage preparation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$22k-25k yearly est. 60d+ ago
Housekeeper / Room Attendant (Part Time)
General Hotels Corporation 3.9
Indianapolis, IN job
General Hotels Corporation is seeking a skilled Housekeeper / Room Attendant to join our team! The ideal candidate will have experience in hotel housekeeping and be able to provide exceptional service to our guests. Responsibilities:
Clean and maintain guest rooms and common areas
Change linens and towels
Restock supplies in guest rooms and common areas
Report any maintenance issues to management
Assist guests with any requests or needs
Follow all safety and sanitation policies
Keep work area clean and neat at all times
Requirements:
Previous experience as a hotel housekeeper is preferred
Excellent attention to detail
Ability to work independently and as part of a team
Strong communication and customer service skills
Ability to lift, push, and move heavy objects
Flexibility to work weekends and holidays
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$22k-27k yearly est. 60d+ ago
Restaurant Supervisor
General Hotels Corporation 3.9
Indianapolis, IN job
Join the hotel team with General Hotels Corporation as a Restaurant Supervisor and be a key part of delivering exceptional guest experiences! As a Restaurant Supervisor you will support the daily operations of our Food and Beverage outlets. Overseeing daily operations to ensure exceptional guest service, team performance and operation efficiency. Responsibilities
Oversee all aspects of restaurant, lounge, and kitchen operations to ensure a smooth, high-quality guest experience.
Perform operational duties across all areas of the restaurant as needed.
Monitor service standards, guest dining times, and seating capacity throughout each shift to maintain efficiency.
Collaborate with kitchen and service teams to deliver seamless and elevated dining experiences.
Lead and support staff by mentoring, coaching, and fostering a guest-first culture.
Schedule associates effectively using staffing guides, adjusting as needed to meet business demands.
Manage operational compliance and execution of restaurant procedures to maintain service excellence.
Handle leadership responsibilities including financial oversight, payroll, and daily reporting.
Proactively identify and resolve operational challenges in a fast-paced environment.
Support departmental goals and contribute to overall business success.
Requirements
Prior experience in restaurant or hospitality leadership strongly preferred.
Strong leadership, communication, and problem-solving skills.
Knowledge of scheduling, payroll, and restaurant operations.
Passion for guest service and team development.
Flexible availability, including weekends and holidays.
Benefits
Incentive Plan
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Hotel Room Discounts
Earned Wage Access (“on-demand pay”)
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$28k-36k yearly est. 60d+ ago
Night Auditor
HHM Hotels 4.5
HHM Hotels job in Kokomo, IN
Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager
Your Focus
* Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
* Keep records of room availability and guests' accounts, manually or using computers.
* Prepare and distribute daily reports.
* Audit and reconcile cashiers.
* Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
* Input and update financial information into the BRAINS network.
* Check guests in/out and perform Guest Service Agents tasks.
* Respond to guest inquiries and resolve complaints.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Practice safe work habits and wear protective safety equipment.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Your Background and Skills
* High School diploma or equivalent preferred.
* Previous night audit/accounting experience or equivalent training required.
* Computer knowledge/Excel and arithmetic skills required.
* FSD is a plus, required within 90 days of employment.
HHM Hotels Benefits and Perks
* Competitive wages for full time and part time opportunities
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Daily Pay
* Free Basic Life Insurance
* 24/7 access to TELUS Health, a confidential work-life resource.
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Referral Bonus Program
Work Environment and Context
* Work schedule varies and may include working on holidays, and weekends.
* Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels
$25k-29k yearly est. Auto-Apply 60d+ ago
Accepting Applications - Hourly Hotel Positions
Hersha Hospitality Management LP 4.5
Hersha Hospitality Management LP job in Bloomington, IN
Accepting Applications for Hourly Hotel Positions.
Explore opportunities in the following areas:
Engineering
Food and Beverage
Front Office
Housekeeping
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunites at this location, click here.
$20k-35k yearly est. Auto-Apply 60d+ ago
Bartender (PM Shift)
General Hotels Corporation 3.9
Indianapolis, IN job
We are seeking an experienced, hospitality-driven Bartender for the Crowne Plaza Airport Hotel. The Bartender will be responsible for taking orders, creating and serving drinks, serving food to guests dining at the bar, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a friendly and outgoing personality.
Responsibilities
Greet customers and take their orders
Provide recommendations and answer questions about drinks and menu items
Prepare and serves liquor, mixed drinks, wine, beer, and nonalcoholic drinks as ordered
Ensure that fruit and other garnishes are prepared ahead of the opening of the bar
Maintain the bar and keep it clean and organized.
Keep bar supplied with snacks
Ensure that customers are of legal drinking age by checking photo IDs
Ensure customer satisfaction by checking in with customers and addressing any concerns
Process payments and handle cash and credit card transactions
Collaborate with kitchen staff to ensure timely and accurate order delivery
Adhere to all food safety and sanitation regulations
Requirements
Proven work experience as a Bartender, with extensive knowledge of drink preparation and service
Excellent communication and customer service skills
Friendly and outgoing personality
Knowledge of food safety and sanitation regulations
Ability to handle cash and credit card transactions
Ability to work in a fast-paced environment while remaining calm and professional
Ability to work flexible hours, including AM and PM shifts, weekdays, weekends, and holidays
Must be of legal drinking age
Benefits
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Hotel Room Discounts
Earned Wage Access (“on-demand pay”)
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$18k-27k yearly est. 53d ago
Front Office Supervisor
General Hotels Corporation 3.9
Indianapolis, IN job
General Hotels Corporation has an immediate opening for a Front Office Supervisor at Crowne Plaza Indianapolis Airport. The Front Office Supervisor will supervise the Guest Services staff while providing friendly, efficient service. The Front Office Supervisor is responsible for a variety of tasks, including:
Supervise the Guest Services staff
Welcome guests in a friendly, prompt and professional manner
Assist Guest Services staff, as needed, with any guest concerns
Follow established hotel procedures at all times
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up
Maintain positive communication between all departments
MOD Shifts as needed
Managing and assisting shuttle services
JOB REQUIREMENTS & EXPECTATIONS
MUST have a minimum of 2 years Hotel Guest Services experience, Full-Service preferred, to be considered for this position
Must have valid driver's license and assist in driving hotel shuttle
Willingness to work evenings, weekends, and holidays as required by hotel operations
Demonstrate genuine enthusiasm for the hospitality industry and a commitment to delivering exceptional service
Proven ability to motivate, and collaborate with front office associates and other departments
Consistently arriving on time, well-groomed and prepared to serve as the face of the hotel, reflecting its standards of hospitality is critical for this role
Communicate effectively with coworkers and other departments to coordinate guest services, resolve issues promptly, and maintain smooth hotel operations
Ensure accuracy in reservations, billing, and guest records and train the team on the same
Maintain a calm, confident, and welcoming demeanor in all guest interactions, even under pressure
Anticipate and meet the needs of travelers with high expectations, ensuring every guest feels valued and cared for
Provide personalized assistance with tact and discretion, creating a seamless experience for guests from check-in to departure
Handle challenges gracefully, offering solutions that uphold the hotel's standards of service and professionalism
Listen attentively, convey information clearly, and respond with courtesy to create a seamless guest experience
Demonstrate strong verbal skills when interacting with guests and staff, and produces accurate, professional written communication such as emails and guest documentation
Mentor the front desk team by providing training and coaching for continual growth and improvement
Actively assist the front desk team in bringing life to the Crowne Plaza brand standards
Ability to stand for extended periods of time while performing front desk duties
Ability to manage multiple tasks by prioritizing effectively while maintaining strong attention to detail and accuracy
Prior experience with Opera Property Management System (PMS) is strongly preferred
Benefits include:
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Company Paid Telemedicine
Supplemental Life Insurance
401(k) with company match
Earned Wage Access (“on-demand pay”) through PayActiv
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
$27k-33k yearly est. 25d ago
Sales Manager
Hersha Hospitality Management LP 4.5
Hersha Hospitality Management LP job in Kokomo, IN
Opportunity: Sales Manager
Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.
Your Growth Path
Senior Sales Manager - Director of Sales - Area Director of Sales - Regional Director of Sales
Your Focus
Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Articulate and leverage the benefits of the hotel to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel and review competition.
Represent the hotel at trade shows.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Perform other duties as requested by management
Your Background and Skills
Associate's or Bachelor's degree in Hospitality or related industry preferred.
Proven track record in sales required and previous hospitality sales experience preferred.
Work Environment and Context
Work schedule varies and may include occasionally working on holidays and weekends.
Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
Moderate travel between hotel and client's locations required.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
$43k-65k yearly est. Auto-Apply 60d+ ago
Breakfast Cook
HHM Hotels 4.5
HHM Hotels job in Bloomington, IN
Opportunity: Breakfast Cook Prepare food items for complimentary food service, according to recipes and standards, while maintaining a safe and sanitary work environment. Potential Career Path Lead Cook - Sous Chef - Executive Chef - Food and Beverage Director
Essential Job Functions
* Follow recipes to prepare food items accordingly.
* Wash, peel, and cut fruits and vegetables; cut, trim, or clean meat.
* Prepare appetizers, salads, or cold dishes.
* Bake breads, rolls, or other baked goods.
* Portion, arrange, and garnish food for comp food server or deliver to guests.
* Maintain clean and sanitized work areas such as cutting boards, counters and work spaces.
* Secure and store food items properly.
* Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
* Follow safe food handling procedures.
* Follow guidelines related to sustainability practices related to HHM's EarthView program.
* Practice safe work habits and wear protective safety equipment.
* Ensure overall guest satisfaction.
* Perform other duties as requested by management.
Position Requirements
* High School diploma preferred.
* Previous culinary experience or equivalent training required.
* Department of Health Sanitation certificate may be required.
Work Environment and Context
* Work schedule varies and may include working on holidays, weekends and alternate shifts.
* Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels