Hersha Hospitality jobs in Kansas City, MO

Opportunity: Laundry Attendant Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Your Growth Path Room Attendant - Housekeeping Supervisor - Executive Housekeeper Your Focus * Sort, count, and pre-treat soiled linen in preparation for laundering. * Load and unload washers and dryers. * Maintain equipment as trained. * Fold, store and distribute towels and linens. * Practice safe work habits and wear protective safety equipment. * Assist with other housekeeping tasks in the event of staffing shortages. * Maintain clean work areas. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * Prior housekeeping experience is desirable. HHM Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, weekends or alternate shifts. * Requires standing for extended periods, walking, pushing, pulling, bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending. * Operate heavy machinery and use cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Job Description We're looking for an ambitious and goal-driven salesperson who understands the local market and can generate ideas that drive new sales to multiple hotel properties. We need a self-starter who can hit the ground running and always strives to exceed profit margins and revenue targets. Our next area sales manager is self-assured and has excellent communication skills to maintain relationships with existing customers while also seeking out new prospects through referrals and networking. The ideal candidate for this role will have at least three years of experience in managing sales, preferably in the hospitality industry. If you want to advance your sales career in a growing industry, please apply right away! Compensation: $60,000 - $70,000 Responsibilities: Evaluate property performance in your area and create regional sales plans and sales goals in alignment with brand objectives Analyze local market trends and competitor activity to identify business leads Establish an up-to-date list of key customers to ensure that connections and positive relationships continue to develop Increase new business and accelerate revenue generation by cold calling, on-site visits, and sales tours, as well as engaging your local community network Qualifications: Stays organized and manage time well This position requires previous work experience in a hospitality role High school diploma or GED, and bachelor's degree in business or related field preferred Demonstrated exceptional social, verbal, and negotiating abilities About Company As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel-service, beautiful surroundings, and an unmatched destination experience delivered with style. It's our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past. Discover what you have been missing at Sonesta. Join us. We can't wait to meet you.

Job DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation: $15 - $18 hourly Responsibilities: Bookkeeping: keep accurate records of all hotel guest account information Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Handle customer complaints as necessary Communicate with housekeeping to make sure guest rooms are ready Qualifications: 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Well-versed in taking telephone calls and handling stressful situations Displays impeccable interpersonal, time management, organizational skills, and customer service skills Has previous experience or working knowledge of Microsoft Office and reservation management systems About Company As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel-service, beautiful surroundings, and an unmatched destination experience delivered with style. It's our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past. Discover what you have been missing at Sonesta. Join us. We can't wait to meet you.

General Hotels Corporation has an immediate opening for a Breakfast Attendant to join our hotel team! The Breakfast Attendant is responsible for preparing and serving a fresh and inviting presentation of the daily complimentary breakfast, giving a friendly greeting to each guest at breakfast and providing superior service to all guests. This position is an early morning position. Must be able to work weekends and holidays. Responsibilities: Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation per brand and company standards. Prepare foods such as cut fruit, coffee and juices. Stock coffee, juice and milk. Set out cold food such as sweet rolls, muffins and cereal for self-service. Warm and set out hot foods such as hash browns, French toast, etc. Set up serving dishes, utensils, cups, and other paper/china products. Maintain cleanliness of breakfast area and kitchen during and after breakfast hours. Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders. Required Competencies: Customer Service - Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests. Teamwork - Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner. Quality - Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage. Quantity - Meet productivity standards and completes work within a timely manner. Safety and Security - Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies. Dependability - Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends. Initiative - Ask for and offer help when needed. Clear and clean tables as they are vacated; wipe up spills; sweep, mop, and vacuum kitchen and dining areas. Remove trash. Compliance - Comply with health department rules and regulations with respect to handling, preparing and storing food. Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Earned Wage Access (“on-demand pay”) through PayActiv Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package Qualifications High School diploma or equivalent is preferred. Should have basic knowledge of food and beverage preparation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive. This rapidly growing company seeks enthusiastic and reliable cleaners to work in one of our client's sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company. Schedule: 4 hours per shift, Monday to Friday Pay: $15.50/hour Job tasks include, but are not limited to: Responsible for cleaning, dusting, vacuuming, sanitizing, and disinfecting bathrooms, breakrooms, and other assigned areas. Responsible for the dust and wet mopping of floors. Responsible for the removal of trash and replacement of trash can linings. Perform other duties as assigned. Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post. Requirements Frequent lifting, carrying, pushing, or pulling up to 50 lbs. Must be able to follow basic safety procedures and precautions. Candidate must have reliable transportation, be legally authorized to work in the United States, and be willing to submit to a background check. Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Interstate - Work Happy! Salary Description $15.50/hour

Opportunity: Maintenance Technician Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineer - Engineering Supervisor - Chief Engineer Your Focus * Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rockand wallpaper. * Install or repair sheetrock and other wall coverings. * Paint designated areas and items. * Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures. * Perform minor plumbing functions. * Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Follow Service Recovery Guidelines. * Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * High School diploma and Trade school course work in related field preferred. * Previous maintenance experience or equivalent training required. Work Context * Work schedule varies and mayinclude working on holidays and weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus * Immediately greet guests and offer to assist with their needs. * Register and assign guests to hotel rooms. * Establish methods of payment and verify credit. * Make and confirm reservations. * Compute bills, collect payments, and make change for guests. * Transmit and receive messages, using telephones or the PMS system. * Respond to guest requests in a timely manner. * Receive and resolve guest complaints, elevating to supervisor if necessary. * Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. * Perform bookkeeping activities, such as balancing accounts and conducting audits. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skill * High School diploma or equivalent preferred. * Previous customer service experience or equivalent training required. * Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Opportunity: Bartender Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction. Your Growth Path Beverage Manager/Restaurant Supervisor - Restaurant Manager - Food & Beverage Manager Your Focus Maintain clean and organize bar areas. Slice and pit fruit for garnishing drinks. Check identification of customers to verify age requirements for purchase of alcohol. Prepare and serve drink and/or food orders. If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas. Issue guest check and complete payment process. Follow standards for identifying and managing intoxicated guests. Complete beverage requisitions to maintain par levels as needed. Complete required side work prior to shift end. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Assist with taking beverage inventory. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High school diploma preferred. TIPS certified a plus. Previous bartending/mixologist experience required or equivalent training. Food Sanitation certificate a plus, required within 90 days of employment. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Context Work schedule varies and may include working on holidays, weekends and different shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Laundry Attendant Perform laundry cleaning activities in accordance with established brand/hotel guest service and sustainability standards ensuring a high level of guest satisfaction. Your Growth Path Room Attendant - Housekeeping Supervisor - Executive Housekeeper Your Focus Sort, count, and pre-treat soiled linen in preparation for laundering. Load and unload washers and dryers. Maintain equipment as trained. Fold, store and distribute towels and linens. Practice safe work habits and wear protective safety equipment. Assist with other housekeeping tasks in the event of staffing shortages. Maintain clean work areas. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills Prior housekeeping experience is desirable. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends or alternate shifts. Requires standing for extended periods, walking, pushing, pulling, bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending. Operate heavy machinery and use cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Job DescriptionDo you love transforming spaces into spotlessly clean sanctuaries? We're hiring a professional housekeeper to help us ensure our hotel guests have a wonderful stay with us. You'll perform basic cleaning duties like making beds, washing sheets, mopping, dusting, and ironing; you'll also restock supplies and make sure restrooms and common areas are clean and orderly. Job seekers should be personable, organized, and enjoy working on a team.Compensation: $16 - $18 hourly Responsibilities: Respond to general inquiries from guests Manage the cleanliness of common spaces such as the hallways, public restrooms, and hotel lobby Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed Perform cleaning duties and arrange guest rooms to our hotel's standard before guests arrive Track rooms cleaned and document lost and found items, damage, and repairs needed Qualifications: Over 1 year as a professional housekeeper strongly desired Experience with a variety of cleaning products and techniques Must have graduated high school or received an equivalent certification Possesses a strong work ethic with exemplary organizational, time management, and communication skills About Company As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel-service, beautiful surroundings, and an unmatched destination experience delivered with style. It's our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past. Discover what you have been missing at Sonesta. Join us. We can't wait to meet you.

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Maintenance Technician Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner. Your Growth Path Engineer - Engineering Supervisor - Chief Engineer Your Focus Assist with preventative maintenance and complete work orders related to replacing and repairing ceiling tiles, sheet-rock and wallpaper. Install or repair sheetrock and other wall coverings. Paint designated areas and items. Replace basic electrical fixtures, light switches, receptacles, light bulbs and fixtures. Perform minor plumbing functions. Focus on guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow Service Recovery Guidelines. Maintain the curb appeal including but not limited to snow removal, lawn care, gardening and trash removal. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and comply with MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma and Trade school course work in related field preferred. Previous maintenance experience or equivalent training required. Work Context Work schedule varies and may include working on holidays and weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, kneeling, stooping, crawling and climbing. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent - Restaurant Supervisor or Front Desk Manager. Your Focus * Carry food, dishes, trays, or silverware from pantry to serving counters. * Set up attractive food displays and maintain cleanliness to ensure food safety. * Wipe tables or seats with dampened cloths. * Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning. * Clean up spilled food, drink or broken dishes and remove trash. * Maintain adequate supplies of items such as clean glassware, dishes, or trays. * Fill beverage and ice dispensers. * Stock cabinets or serving areas with condiments and refill condiment containers. * Locate and provide items requested by guests. * Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Follow sustainability guidelines and practices related to HHM's EarthView program * Practice safe work habits and use required safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Food sanitation certification a plus and required within 90 days of employment. * Previous food and beverage experience preferred or equivalent training. HHM Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may includeworking on holidays and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Opportunity: Bartender Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction. Your Growth Path Beverage Manager/Restaurant Supervisor - Restaurant Manager - Food & Beverage Manager Your Focus * Maintain clean and organize bar areas. * Slice and pit fruit for garnishing drinks. * Check identification of customers to verify age requirements for purchase of alcohol. * Prepare and serve drink and/or food orders. * If applicable, take orders, and serve and clear food and beverage to guests seated at tables in bar and lounge areas. * Issue guest check and complete payment process. * Follow standards for identifying and managing intoxicated guests. * Complete beverage requisitions to maintain par levels as needed. * Complete required side work prior to shift end. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Assist with taking beverage inventory. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High school diploma preferred. * TIPS certified a plus. * Previous bartending/mixologist experience required or equivalent training. * Food Sanitation certificate a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Context * Work schedule varies and may include working on holidays, weekends and different shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching with arms. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

***DAILY PAY, TIPS, INSURANCE AFTER 30 DAYS, PAID TIME OFF, HOTEL DISCOUNTS*** The Front Desk Agent is a member of the Front Office team. Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must. DUTIES AND RESPONSIBILITIES This position is responsible for: handling guest registration and room assignments, accommodating special requests whenever possible; handling guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.; canceling room reservations according to procedures; and any other duties, as assigned. Qualifications Include: (not limited to) Previous customer service experience is required. Previous experience in a similar position or within a hotel preferred. Excellent communication skills both verbal and non-verbal. Guest service oriented demeanor is required. Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude. Excellent phone and computer skills. Ability to read and speak English. Previous cash handling experience preferred. Bar duties

General Hotels Corporation is seeking a skilled Housekeeper / Room Attendant to join our team! The ideal candidate will have experience in hotel housekeeping and be able to provide exceptional service to our guests. Responsibilities: Clean and maintain guest rooms and common areas Change linens and towels Restock supplies in guest rooms and common areas Report any maintenance issues to management Assist guests with any requests or needs Follow all safety and sanitation policies Keep work area clean and neat at all times Requirements: Previous experience as a hotel housekeeper is preferred Excellent attention to detail Ability to work independently and as part of a team Strong communication and customer service skills Ability to lift, push, and move heavy objects Flexibility to work weekends and holidays Benefits Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) through PayActiv Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team at the TRU by Hilton Lawrence! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming. Change bed linens and replace towels and other amenities. Clean and polish furniture and fixtures; dust furniture, walls or equipment. Notify managers concerning the need for repairs in guest rooms. Process guest items left in rooms according to lost and found policy. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform house person and lobby attendant duties when short staffed or during peak periods. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma preferred. Previous housekeeping experience required or equivalent training. Understand and communicate in English. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.

Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels